window cleaner

cleaner

Contemporary Home Services

I came into this job with a positive mindset and genuinely wanted this to be a job i’d stay at for a long time. Within my first 2 days of training, I had to request for a new trainer. My first trainer was rude and yelled at me if I didn’t know what I was doing (hello?? that’s what training is for isn’t it? to learn? obviously i’m not an expert). She made it difficult to learn anything because if I asked questions, she was rude. And if i simply tried to do things, she would get angry and do it for me. I left my second day of training feeling like a complete idiot after my trainer had yelled at me several times that day. After 2 days of training, I was not shown how to do anything other than vacuum out a cupboard and mop floors. I switched trainers and I thought things would be good. The training process in general was not very informative. My problems however, started with the company themselves. Overall this company is very unorganized from the way they give out schedules, to the way they deal with your hours, to their communication in general. They don’t seem to genuinely care for their employees, or take the time to make sure new employees even know what is going on. Another negative is they catch you on a technicality when it comes to reimbursement for gas. They only reimburse you if the FIRST house of your day is 30 miles away from your home. It felt like I was putting more money into gas for this job than I was making. Along with that, it is very physically and emotionally exhausting work, for little pay. (most other cleaning jobs on indeed start off at $15 dollars an hour and reimburse you for gas with no technicalities if you are using your own vehicle. That last straw for me was seeing that a dishwasher made as much as I did and I was coming home so physically exhausted I couldn’t even sleep) They give you the hours you are expected to use based off of sq feet of the home and not how messy the home actually is. Some houses are okay, others are trashed, and both scenarios are given the SAME amount of time to complete them. It’s draining. The hard work wouldn’t be a problem if they gave you a decent amount of time to get everything done nicely and presentable to the new home owners. Another negative is working so incredibly physically hard just to have construction workers walking in rooms you just finished and messing them up & getting you into trouble with the company. Most days I felt like I was wasting my time even being there, considering the construction workers weren’t even done with certain things and as I was cleaning, they needed to make a mess (not their fault btw). My end came for me when they did not pay me for my correct amount of hours during that pay period, and when I went to a coworker in confusion, she told me that she too hadnt been paid for almost 2 days of training me. I got upset and brought it to their attention and they basically told me it was my fault for not breaking down my hours between each house (even though they still had my exact hours that I worked that day because i sent them in, just not broken down in each house because it was before i was informed on how to send in hours AND they had paid me for other days in my training that i didn’t break down my hours for each house because i wasn’t informed that I had to. It makes no sense that they’d only skip one day that i didn’t break down my hours when the first 3 days before that day, they paid me my correct hours even though they weren’t broken down.) They said they’d pay me the hours on my next paycheck after I brought it to their attention. But after that, That’s when i really sat down and asked myself if it was really worth it. I weighed out the pros and cons and decided to part ways.

Please please do not waste one minute of your time working here. I took the job at a time when I was desperate and was way over qualified, over educated but they hired me the same day. I knew it was no where I wanted to stay the very first day when I realized my years of experience education and maturity meant zero as I was talked down to. I was probably the oldest but worked harder than all and stayed  late when  no one would. There are people driving with no licenses and management is aware of all of it.  The pay was the worst I’d ever had barely minimum wage . they promised a raise after training and in four months I got zero raise.I was spending $4-500 a month on fuel that they do not help with. In the few months I was there 12 people quit or got fired. That is unheard of! The office people you never meet , as u are emailed your schedule daily so you never go to the office. They are rude, condescending and bully you. If you call in sick or don’t want to go to a job due to the distance  (90 miles !) you are retaliated against by scheduling and not put on the schedule the next day or two.  The manager and owners are non existent And concerns brought up to anyone is ignored or made excuses for. It was stressful. You are given way too much work with short time frames then your work is checked and they will never be satisfied. If you ever do work there,  document everything! Any communication with anyone keep record of because they later on(did this to a lot of people) say things you didn’t say etc. from day one they are working against you. It’s not a team environment. The cleaners are treated like robots and mean zero to anyone . It is disgusting that a company like this can exist and that anyone would use their services. There is not one cleaner there that is really any good. And the equipment they give you has all been “jimmy rigged” back together, old extremely used vacuums and outdated supplies. and as I was told the first day, if you use a broom or have it on site u will be fired! U will hear that a lot , the “you will be fired scare tactic.” I can’t stress enough how awful the experience  was.

seems like cleaning houses would be simple  but the expectations from the company are unrealistic. you are expected to have a house completely spotless while there is still construction going on through out the house and get in trouble for the mess the construction workers leave even though you already cleaned that house and moved on to the next house.   management is very unprofessional and blames workers for their mistakes. I was sent to one location and the person who comes in and checks the houses after you clean called me yelling at me telling me I did an awful job cleaning when I asked what address she was referring to , it wasnt the same address that I had worked at... when I called the office to explain the situation I was scolded again because I went to the wrong address (which was the address that they gave me that morning).  when I sent them the  screen shots of the texts with the addresses they had  sent me all I got was an "okay" . the office people chose favorites and gave them easier tasks, close to home locations, or smaller schedules. while the rest of us were picked for more tasks, longer commutes , & bigger & more houses. summertime can be brutal when there aren't a/c and rainy days are a pain because of the mud that gets tracked through out the houses. also there has been numerous amount of times where I was not able to access houses because the locks were changed or codes didn't work and management would have us drive to the next location and expect us to go back later on that day even if it meant we had to drive 1-2 hours out of the way. 

This job started out as an okay place to work. The interview process is easy and straightforward. You ask questions about hours, locations, and pay. And it all ends up being dishonest.

 I was a full time employee and never received more than 62 hours in a 2 week period. My checks became shorter and shorter as the months progressed. I was told the job was biweekly and ended up being semi monthly. 

When you first start the job they praise you for all your hard-work and you believe that it’ll stay that way. But it doesn’t. After 3 months in, you begin being blamed for other people’s work. And called out for tedious little small things that you didn’t do. Even though you clean the houses the exact same way every time. 

Everything is always your fault. They blame you for the supers exaggerations. And threaten your job. You can be the best workers ever.  You can save their contracts. And they still end up firing you. 

I was fired over little small things. And never received a raise. Full time hours. Or a peace of mind. They don’t communicate with you at all. And talk very rude and reckless on the phone. 

Don’t ask for raises, you won’t get one. Don’t ask for more hours. Or different jobs. They will fire you over this and cover it up with you doing something wrong on the job. Like a smudged mirror spot. Or a speck of dirt on a countertop. 

Nothing you’ll ever do is right or good enough. 

A typical day consists of waiting on jobs to appear on your work phone and asked to do them in the fastest time possible, so you don't have to be paid that much for your efforts, you have to wait all day just to get your new schedule for the next day and they cut your hours all of the time, so don't expect a fulltime position. What I did learn is exceptional cleaning techniques, you meet okay people. Management, awful. They live to lie about anything pertaining to pay raises and won't help you when they significantly cut your hours. And don't expect to keep your job if the slightest exaggerated complaints comes in, they don't have your back no matter how many notes and pictures you take. The hardest part of the job is travelling. The jobs are supposed to be up to 30 miles away, but they don't give you hours if you don't want to travel further. The most enjoyable part I would say is meeting other cleaners and QAs are good about helping cleaners and giving you supplies when you see them. And maybe seeing the homes. Otherwise the pay is low, the office is less than considerate, management does nothing to hold on to their good employees,  and they won't give you a raise. Also expect to be cleaning often for two hours at dirty cleans to get the saddest pay possible for hard work. And it is easy to get fired over the slightest sign of dust. 

High expectations with time given to complete jobs assigned and if you’re in need to request for more time (most likely) you will have push-back. You will be cleaning up after your team and tradesmen - if you don’t have enough time for the clean, most likely the person(s) before you didn’t either and then the responsibility will fall onto you. If you have multiple homes on your schedule and your time goes longer than given, this will affect everything and it could go on in that way. Your schedule is given on a day-to-day basis and this can be difficult to make plans ahead of time especially if the cleans go on longer than expected. 

More than often, you’ll be placing efforts into finding the job site/proper location as they’ll often give you the house address/lot number but, without navigation coordinates to the job site - good luck. 

Cleaning supplies can be a hit or miss with quality and you may not receive everything necessary for the job(s) upon initial hire. 

It is not unusual to sacrifice for this company - your time/energy/resources.   

Overall, it’s disappointing how little the company places investment into their employees. I believe this is their biggest fault aside from proper organization. I appreciate everything I’ve learned from this company whether negative/positive but, there are a lot of changes that require action before equal success is achieved. 

my fiance and I worked here all week and we got fired because the trainer was not training us properly and we supposedly weren't picking up the material fast enough when they expected us to do this stuff in an unrealistic amount of time. We also drove all over the place with our car full of stuff as well as being trained by the worst possible trainer she would tell us to do stuff and talk over us so we couldn't get a word in edgewise to ask a question this was the most horrible place to work over the last week they told us we had a day off and we be back on Wednesday this was on a Monday and then come Tuesday they called from HR saying we were out of a job because we didn't like Authority when we done everything she asked in training I really recommend not working here unless you're really desperate!!in our daughter was sick we had to take a day off and they fired us as well for that.

The job it’s self is physically demanding, I was definitely sore getting started, but the job is well worth it. It is rewarding at the end of the day to walk out of a home that we made shine. This job is great for self motivated people who take pride in their work. Definitely room for advancement- in the short time I have been with the company I have already been promoted to one of the trainers, making $2 an hour! I would definitely recommend this job to anyone looking for work. Travel can be a lot, but the scheduling team is really lenient and helpful with reimbursement for gas money spent.  They have QA managers that step in and help us if we need it and give great pointers on how to improve the final product of a clean home. They have a monthly newsletter they send out to all employees that is fun and interactive and not just a list of dos and donts.  I am super happy to be a part of the team.

Worst place I have ever worked in my life.  I had just gotten out of the military and needed something quick.  They hired day of my interview and sent me off to a trainer.   It was the most unorganized chaotic thing ever.  First off my trainer didn’t even know I was coming, second, directions to each site were incorrect.  Having to work around the construction workers while they dirty up all you work and you’re expected to redo it all each time they do.  They treat you like trash, expect you to haul around all your dirty cleaning supplies each day and take it home.  No reimbursement for gas for traveling to these locations in your own personal vehicle.  They even lied to me about the pay.  As soon as I learned what it actually was, I quit immediately.  Completely unprofessional and unfair treatment.  I have throw up in the back up my mouth even giving them one star, I think that’s too high of a rating still. 

What is the best part of working at the company?
The feeling of satisfaction when the home cleaning  is completed is the best part of working for the company! 

What is the most stressful part about working at the company?
The most stressful part is feeling like not having enough time to do the work properly. 

What is the work environment and culture like at the company?
You work alone or in teams and the only interaction for me personally was the QA person who came to check on your thoroughness and quality of work. It’s a lowly position but always working for the Lord helps get through it…

What is a typical day like for you at the company?
You Get your job sites and type of clean the afternoon prior. Drive to site, sign in, clean, sign out , go to next job, repeat. Call in to office if other trades are there or the job is going to take more time than estimated. Repeat. Clean out shop vac and vacuum. Call/ text  QA for needed supplies. Wash and dry cleaning rags as needed.

Top Job Titles	Average Salary
Window cleaner 4 salaries reported	$22.50 per hour
Cleaner 39 salaries reported	$30.00 per hour

Working at Contemporary Home Services: Company Overview and Reviews

Contemporary Home Services

Contemporary Home Services Ratings

Popular jobs at Contemporary Home Services

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected