flight attendant

first officer

crew supervisor

coordinator

maintenance planner

Contour Aviation

Absolute nightmare! Feels like a prison! They sell you dreams of company culture but after you are hired and complete training its a different story. They make you sign a $8k for training that is mediocre at best and only good for their airline saying you will stay for a year. If you quit early they keep your paycheck. They had to force employees to sign contracts because so many people quit after a few months from several different departments. They change and make up rules as people find loopholes around their sneaky policies. Pay sounds nice at first until your realize the amount of work you have to do for it. Safety violations on every corner including planes that are unsafe. They give minimum rest periods borderlining FAA violations. Also you are expected to shop for and restock planes during your 10 hour layover following back to back 14hr+ work days. Be prepared to sit in airports for hours just for them to cancel the flights and wont even give you hotels for 6+ hours sits. Management is terrible and they only look out for each other but also complain about each other behind their backs. Also in training they pretty much tell you not to trust other flight crew members and put us against each other.  Avoid the pain and drama. Go work somewhere else.

What is the best part of working at the company?
Day shift only

What is the most stressful part about working at the company?
Aircraft maintenance at the hangars in Symerna is truly chaotic. The leads barely delegate work, while the head managers and inspectors play warden.

 The ‘boys’ regulate the other mechanics (very common in non-Union shops). There is no training program or indoctrination- your survival as a newbie mechanic depends on getting in the good graces of a younger, but competent mechanic and not offending the old-timers. People are polite, but their is a strong but informal hierarchy you must adapt to.

What is the work environment and culture like at the company?
Chaotic. It’s laid back (no morning briefing) but that becomes a liability when you’re new and need to know basic things and people get irritated with your questions. 

What is a typical day like for you at the company?
Punch in- find your lead. Get assigned something. If there is no work- go talk to an old timer or management to appear busy. They hate people on their phones despite having a multipurpose app.

I do like working for contour and our team is great (at our station). I came into this job after having 8+ years in airline experience and am finding it difficult to promote since the turnover is so low in the higher positions. My manager is very nice to all of us but can be intimidating at times. In this job you need to be able to do many things, you can't skate by without everyone having to pick  up your slack. from checking in passengers to throwing bags  and deicing the airplane you'll need to learn and be able to do it all and preferably without direction. good team cohesion is a plus when the experienced crew is in often we just move into position without anyone having to direct so if you're someone who doesn't need direction that will help you a lot.

I was hired as a CHARTER FLIGHT ATTENDANT or CABIN ATTENDANT, yet throughout my whole training period, we were mostly trained on the planes for their “commercial” side. That should have been a red flag there. They have you sign a contract with the amount that they think training cost ($8000). You have to complete a whole year before you can leave this company. The turnover rate for this company is ridiculous. It’s like we are all counting down the months till we can get to you one year and get out of here. 
Their commercial side, for the most part, has you waking up at about 4 AM and not finishing your day until roughly 8 to 10 PM depending on where you are located at this time. You are working over 12 hours for sometime over six days in a row. 
Complaining to management is a complete waste of breath because they do not operate like normal human beings.
I would not recommend this company to anyone and I honestly do not see them lasting many years to come.


Extremely toxic work environment with no benefits or incentives to work. You get ZERO pto or vacation your first year. The only people compensated well are the manager’s few favorites i.e. the person the manager is “secretly” dating. You get called in and reprimanded constantly for the tiniest things and they make it a public show for the entire office to know. They gossip worse than a group of high school girls and the second you have a target on your back they will find a backhanded way to fire you. Morale was always in the trash and no one cared or wanted to try. Promotions are unheard of and the turnover rate is insane. It doesn’t matter what position you apply for, it will be a bad time. I worked really hard and spent a lot of money for schooling to get into aviation, and this place made me hate the industry. This is a very genuine warning to any applicants!!! 

What is the best part of working at the company?
I’m very much a people person.  I loved the people and helping them with whatever 

What is the most stressful part about working at the company?
Absolutely no training, figure it out as you go. Unfair to me and the customers.  Very competitive environment with other employees.  Hostile, toxic, and unprofessional admin staff.  Lots of cursing also.   I’m talking awful language.  Felt like a misfit.  

What is the work environment and culture like at the company?
Horrible work environment, toxic supervisor, horrible language from most staff but mostly the supervisor. 

What is a typical day like for you at the company?
Stressful not being trained properly, having staff staring down your back.  One Very toxic employee to try get along with.  It was unacceptable.  Made things very tense.

Wake up. Drive work truck from home to airport. Be on standby for any gate calls. Responsible for postage & freight with aircraft parts to stores. Responsible for office and shop supplies. Responsible for the maintenance of company vehicle. Receive parts to home address. Function out of home office if need be. I learned greater self management. Workplace culture is minimal but widely negative about the environment and tasks at hand. Management doesn’t exists. All of them have been fired so it’s the Wild West now. Hardest part of the job is the constant on standby calls at home or the airport 24/7. Secondly, the lack of safety equipment and gear provided to perform miracle repairs with almost nothing. The most enjoyable part of the job is possibly the flight benefits as well as the lack of management thus keeping quiet. 

I worked for Contour for over 5 years, the entire time the management was completely terrible! they said many inappropriate things towards me and others, are very hostile and negative and if you don’t fit in they will target you. 

Upon my exit from contour I was “laid off” because of covid and I had 2 weeks vacation that I wanted paid out and they proceeded to tell me I didn’t have any just so they could save money. After I left I hear many things from friends that worked there they took all the bail out money they got from the government from Covid relief that was supposed to go to paying employee and instead purchased a new airline route with the money. 

Just a terrible company overall and I would recommend looking for aviation work elsewhere.


I'm not one to write reviews, but I feel like I have a duty to warn others before the fall into the trap that I did. This was the worst airline I've ever worked for. The entire management team, all the way up to and absolutely including the CEO, were horrible people. I was a flight attendant, and I worked every minute of a 14 hour duty day for every day that I was on, and you can bet that you're getting exactly 10 hours of rest. They run the crew and planes into the ground. The planes are old and never maintained so they're constantly breaking, leaving me to deal with angry passengers on an almost daily basis. The work culture is toxic and I had never been so excited to quit a job. Beware!! 

What is the best part of working at the company?
Working with Embraer Aircraft and advanced avionics systems.

What is the most stressful part about working at the company?
Company sets unrealistic goals for line mechanics and maintenance control is clueless as to what remote line mechanics need to do their job.


What is the work environment and culture like at the company?
The company had Zero support and culture is non existent.

What is a typical day like for you at the company?
They have No Formal Training and Throw you to the wolves.

Top Job Titles	Average Salary
Flight attendant 4 salaries reported	$42,500 per year
First officer 4 salaries reported	$37,637 per year
Crew supervisor 3 salaries reported	$21.25 per hour
Coordinator 3 salaries reported	$52,833 per year
Maintenance planner 1 salary reported	$75,000 per year

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