supervisor

seasonal associate

retail sales associate

customer service representative

designer

Converse

Converse as a company has a certain level of creativity or artistry built in to any given job title. One of the companies core values is aiding the customer in finding their own artistic voice through their fashion choices. 
That said, it is a large company, and it is easy to lose sight of the base principles of the company's mission statement due to the vast branches of the Converse team. There were often vast missteps in my time at converse, ranging from store visual mistakes to major product failures that served to undermine any given Sales Associate's faith in the brand. 
Basically, the company is trying to grow, and that is a painful process. The result of these growing pains is an unclear brand identity, and the inevitable result of that foggy identity is arbitrary corporate directives handed down to the bottom rung of employees. On the whole, speaking as a Sales Associate, the upper management of the company seems gravely out of touch with my locale's consumer base, offering products that are either drastically alien to the companies core products or simply priced out of reach of the companies supposed consumer base. 
The local management at my location went through many changes during my year at the company, but at its current state, the store is well managed. The previous management left some pretty difficult messes to clean up, and unfortunately now the brunt of those problems have been placed on the backs of the Sales Associates. These issues have mainly presented themselves in the form of scheduling issues, through means of drastic cuts in hours for the sales team.

Easily the best overall part-time job that I've had so far. Though it is retail, which comes with it's own string of drama, the people that I worked with and for were by far the most laid-back, relaxed, and hard working people that I've gotten to know. Our entire team quickly became good friends, bonding over the product itself, music, art, and anything in between. Since we all got to know each other well, we got to know everyone's strengths and weaknesses and were able to get everything done quickly and efficiently because of this. 
The best part about this store was that we all had an unspoken agreement of treating people like people and not a customer. Of course we would talk about our products, but we would typically get into relaxed conversations with the people that walked into our store about fashion, their families, how their vacation was going, entertainment in the area, cultural differences between their own and the American culture, ect., ect.
The only trouble that I had, personally, was being hired on as a manager at the store. I fulfilled all the credentials that they were looking for and had recommendation from the other managers and employees in the store. Our store manager had decided to hire outside of the store both times I applied. I was a bit put off by these incidents but, because of the people that I worked with, it didn't seem to be that big of a deal.  

A typical day at work included assisting customers in any aspect possible, advertising all services and products we had to offer, processing any shipment to get ready to go out on the floor, stocking products, and ensuring the store looked its best at all times. I learned an incredible amount of customer service techniques, how to best help your fellow employees in a retail setting, how to take inventory, and how to set up a floor plan of the store. The management staff at Converse was relatively hard to work with as everyone did everything different, and there was not much consistency between managers. They seemed to all be working with a different mentality and with a different goal in mind. That being said my co-workers and I did our best, but with the turn over rate being so high it was hard to establish a team environment. The hardest part of the job was the management staff, and trying to please all the managers at once when they all had something different they wanted to be accomplished. The most enjoyable part of the job for me was working with the customers. It wasn't just the sale, but it was seeing a customers face light up when I brought out the perfect pair of sneakers for their child, or helping someone who has no idea what they want, and seeing them leave the store satisfied and excited.

A typical day at work can get hectic especially on the weekends. Being a retail store, its the busiest time of the week and being from New York, I love how fast-paced my job can be and enjoy my role as a manager .

I have learned an enormous amount of work and opportunities at my current job considering all of my responsibilities. My store manager has been in retail all her life as a District Manager for Levi's & Macy's. In all my years of working, she has taught me the most. How to be diplomatic in situations with customers as well as my associates. 

My managing involves overseeing associates and making sure all daily tasks/duties are complete, scheduling, customer service, visuals, conference calls, opening and closing duties, organize back of house, complete audits.

Hardest part of my job is the thrill to get everything done in a timely matter, we get extremely busy and always have projects going on. I make it my mission to get all of my tasks complete before end of work day.

Most enjoyable part of my day is meeting new people and working with my co-workers. Were a tight-knit family at work, we all have different personalities and get along very well.

I only spent maybe 6 months working for converse and It was a few months after the lockdown phase of the pandemic so my experience may not encapsulate the norm working for the company. That being said I've worked for Nike (Converse's current parent company) before and the experience was similar but more laid back. The financial goals/expectations, products sold and target demographics are different but the approaches are similar. Compared to my time at Nike I had less required hours and more flexibility to schedule shifts which worked for me when I took on another job. The traffic during the holidays was manageable compared to other holiday rushes I have experienced and not bad at all. My coworkers were all generally good to me and hard working within reason. The benefits were the same as Nike so that carried over for me. There are opportunities to move up, I was told I would've been in line for a manger's position after a few weeks but I opened my big mouth about another potential job I had and that ruined that.  Good overall experience. 

All job duties varies in the store, the responsibilities outlined in the job description that is given to you helps one expect how difficult the work day would be. There is really no training in place, they basically throw you into the flames and expect you to handle huge amounts of pressure with no prior knowledge of what to expect. The management team isn't very proactive when it comes to helping in the store and they are very biased when it comes to handling problems. Work culture is overall fun because the coworkers ensure you enjoy yourself and often times you will meet very amazing consumers. The overall job is decent, the workload is a lot to handle (depending on position) and the hours and pay are hard to live off of especially when you factor in workload. Ultimately, it is survival of the fittest in there, either you stay and teach yourself or you become overwhelmed. This job teaches you more people skills and helps you grow as an individual, failing to also teach you how to grow as an employee. This is a job that you must possess natural good work ethic for. The most enjoyable part about the job is getting fed during peak times of business

This is my second summer working at Converse. I absolutely LOVE this job! It pays more than minimum wage, the uniform is reasonable and comfortable, the environment is great, and the managers are super cool people. It can get busy every now and then but once you get the hang of the job it's easy. I love my managers. They're people who work hard and are knowledgable of their jobs but are also chill people that want to enjoy themselves. They're a breath of fresh air compared to the typical idea of a manager. The average work day requires helping customers find clothing and shoes (usually shoes) and just making sure they have a good experience. I have learned how to enjoy going to work. I was genuinely excited to come back to this job.The discount is EPIC! The only down side to it is that the shifts are short and you don't get very many days of work unless you're a manager. The breaks aren't very long because the shifts are so short but they do make sure you get your break. It's just enough for you to relax then get back to work. This is a good side job. I highly recommend it.

A typical day work is up and down as far as busy other than that the environment is great....

What I learned is that being at that company you have a lot of diversity there from all over. Some of them have different styles and wants so its important to make sure you hit that spot. I also learned skills in management which could help me grow in the company to be a Manager or Supervisor.

Management is really different there. As far communication, because since you would have one manager say one thing for you to do and the others may disagree and ask you to do another. Which I dislike about them. Everyone should come to one agreement to make the work place equal.

My co-worker they are hard workers. They work together to make sure we reach goal receive are monthly pay raise...

The hardest part of the job is trying to reach are goals set for the day, because you really cant make goal if its a really slow day so you have to try harder to reach goal.

The most enjoyable part of the job is that if we exceed are goal we get a BIG bonus check. Other than that you learn about different cultures and how long converse been around which is really cool.

My typical day was from 8 or 9am to 6pm. My daily tasks included updating demand forecasts, sales reports and visual line plans (pictures of different sneakers on a single document used for various tasks), creating presentations for management analyzing in-store merchandising and working on a document to show and sort out all carryover sneakers requested and approved. With this list of carryover sneakers, the merchandising team and I used analytical skills to decide sneakers to keep selling and which to stop based on comparisons of new sneakers and considering the needs of Converse going forward. 

In addition to this daily work for my team, I worked daily in a group with other interns. We had the challenging project to come up with solutions for how to grow the KIDS business in European markets. This required lots or research, analysis and problem solving as well as the ability to work well in teams. The summer long project culminated with a presentation to Converse executives and my group's presentation was chosen as the winner among all 4 groups that presented.

Working at Converse retail was a fairly straightforward experience overall. The job environment was fast-paced, especially during weekends, holidays, and sales periods, so you definitely learn how to multitask and handle pressure quickly. The team dynamic depended a lot on who was scheduled, but for the most part coworkers were helpful and easy to work with. Management expected staff to stay productive at all times, whether it was assisting customers, organizing stock, or maintaining the store’s appearance.

One thing I appreciated was learning more about customer service and communication skills. You interact with many different types of customers daily, which helps build confidence over time. The staff discount was also a nice benefit if you enjoy the brand and products.

On the downside, retail hours can be tiring, especially with long standing hours and rotating shifts. Some days felt understaffed during peak periods, which made the workload heavier. Overall, it’s a decent place for gaining retail experience, improving people skills, and learning how to work efficiently in a busy environment.

Top Job Titles	Average Salary
Supervisor 22 salaries reported	$20.07 per hour
Seasonal associate 13 salaries reported	$16.46 per hour
Retail sales associate 2 salaries reported	$16.25 per hour
Customer service representative 9 salaries reported	$16.78 per hour
Designer 4 salaries reported	$96,250 per year

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