car hauler

customer service representative

inventory specialist

tow truck driver

software engineer

Copart, Inc

I worked for this company for less than a week.... Yep, it took me less than a week to realize that this psycho biotch that they gave a manager position to doesn't care about the employee's, or the merchandise, or the customers buying the merchandise. 

If you have ever purchased or known someone who has or does buy from Copart... One of the very first things they had better do is check the under carriage of any vehicle, because these crazy managers not only require, THEY DEMAND that the Operators that are responsible for moving & Loading of vehicles travel at EXCESSIVE SPEEDS!!! 
The manager (female) that I had to deal with complained from day one that I wasn't driving the loader fast enough, and continued to Harass me about not traveling fast enough, until she had another operator that had been with the company for years get in front of me and she told me to try and catch him as he drove around the facility. 
The Loaders were L90H Volvo's, with mounted Forks that were over 15 feet long!!!  

This company does not believe in your safety! Nor do they care about the inventory owned by the insurance companies, or business owners.  My manager actually insisted that I pick up a vehicle and travel up and down the isle's of vehicle at a speed of NO LESS than 15 miles per hour. Doesn't sound fast does it. She actually insisted upon a higher speed, but imagine driving a vehicle that is as big as a Semi Tractor. Now imagine 15 foot forks attached to the front, and your carrying a car or truck as your traveling up and down these roads... Now imagine the vehicle bouncing up and down because of the holes in the roads.... 

Now imagine you are responsible for the vehicle. If its damaged, your responsible for the damage. And you have a crazy biotch telling you to go faster. 

If you know someone buying these vehicles, they should hold this company responsible for damages caused to the vehicles from the loaders. Undercarriages should be checked because they are getting damaged.

My manager actually thought that she could bully me, and insisted that i could NEVER get a job that paid as well as this one at $17.00 hr.... I told her she could keep the job, I was going back to the refineries where I was making $36 - $38 hr, and I did. 

No one should have to put up with managers harassing you. Actually, I am amazed that someone hasn't filed a class action harassment Lawsuit against this company because of their management. 

My father was in this industry my whole life!  I used to hand out sandwiches & beer off the back of the auction bus when I was a child and I can tell you that my father and the other buyers could have cared less if it took a little longer to get their vehicles, because they have already been there most of the day anyway. What they don't need is to get a vehicle home that might have only needed a quarter panel, and then find out it has a hole in the oil pan, or damaged under carriage.  There are better jobs, and better companies to work for, so if they are unwilling to put a muzzle on those biotchy managers, go somewhere else.

The responsibilities did not match the job description when applying nor did the interviewer give detail as to what you would be doing (cleaning out cars no matter how dirty or how much clutter to take pictures and put all items that pertain to the vehicle back in it.) I accepted the job and learned after the second day that this company will treat you like a number. The training is two weeks which will be the only time that you will be able to go at a slower pace so you can attempt to get up to speed to there standards. After your two weeks of training you are expected to do 15 to 25 vehicles a day (which isn't unreasonable until you get cars that require you to take out every item that is loss - including seats, dash, center console.) Until you have able to hit target minimum expect to get four calls from a manager to do a set of cars that you were most likely going to do next. If you do not get all the cars they want done by the end of the shift except to receive a call pertaining to you staying overtime to get them done (with possible no overtime pay because they asked you two-three hours before end of shift to get them done.) The job demands you to work through all weather: extreme heat and extreme cold, rain or shine, thunder or not you are working through it all or you'll get called upon it. 
After being there for shy of a month they asked/demanded that I will from now on report to another site to do my work which 20 miles away out of town one way with not compensation for gas or miles put on my personal vehicle. 
I went up to my direct manager to talk to him about an employee who was acting manager about how myself and another individual were singled out to do majority work when the company had mandatory inventory day. We had a total of 10 people at our lot and the acting manager along with someone else did the smallest section. The acting manager shows up after 5 hours and says,"you should be done by now I need the paperwork." Keep in mind we heard the whole crew at the break room laughing it up after we were three hours into this project. To sum this up after given my complaint to my direct manager he says,"there's nothing I can do" while just brushing it off as if I am just going to accept it.
I told this same story to my general manager and his response about the acting manager is,"I know how he works he's a good man and probably had a lot on his plate."
From this point I have dreaded waking up to go to work, my whole attitude towards life has been changed because of the incompetent managers that work there. They do not care about your well-being, about medical emergencies or your health. The managers only care about you hitting numbers and getting extra done to promote them and put them in the lime light. 

Be prepared to do the work of a :
insurance agent
Automotive Detailer 
Body shop insurance adjuster 
Loader operator 
Customer service agent/babysitter
Manager
Quick fix to gain running condition in vehicle 

Arrive on time, unlock facility, pre inspect your machinery (Loader) then take note of vehicles that arrived overnight. 

As an employee your expected to uphold Standard Operating Procedures of the company. In doing so your expected to fill roles and duties that are required to keep the wheels turning. 

My time at this establishment was long enough and to much effort for adequate pay. 

Initially interviewing for the loader/operator position. The manager said I had not enough credential for. Then offering me an inventory role. 

I took the position due to needing income, I put my nose down and made sure to do my best to offer the best efforts to the customers and company. Not a perfect employee nor a perfect human. But I was held in high regard to my coworkers and colleagues. 

My colleagues started training me to cross train in the loader in case of a temporary fulfillment issue. Keep the wheels turning.
No problem with being trained, no problem with filling in. 

New loader operator eventually got hired. By this time I was Inventory. With cross training in loader operations. And actively doing both tasks to maximize efficiency. 

The operator was unable to uphold to company safety standards and was fired for no show after being required to do a drug test.

I then filled the role again as a multi trained employee. The issue started to arise as my pay never was raised. A company that was built on hard work and individual’s ability to commit simple tasks, its now just a number game of productivity. Tho I committed maximum effort to keep up productivity the company would only ask more and more of me including working extra days outside of typical schedule. 

Overall this company is just that. A capitalist company to step on the backs of its employees to gain the most and give the least. It lays policies to protect itself against litigation. To receive a raise in position you must be with the company for “x” amount of time regardless of capability. They will ask more of you and expect you to ask nothing of them. They have no capacity for effort and efficiency. No understanding of efficiency unless your inventory numbers and quality is maximized regardless of other tasks you might be juggling to maximize efficiency. 


In my nearly seven years of employment with Copart, I have worked for two different yards: Knoxville, TN and Denver, CO. In TN, the cost of living was not reassessed in about eight years; I assume the same goes for Denver, which is obviously much more expensive. You will be constantly asked to submit ideas and innovations to better the company. I never saw one suggestion from an employee in the yard be taken seriously. You will be expected to work outside year round, rain, shine, blizzard or 100 degree temperatures, and you will rarely be provided with equipment to protect you from these elements. In Denver we work on asphalt which freezes over in the winter. Our previous manager literally laughed in a co-worker's face when he asked for boot spikes to keep from slipping and falling (speaking of boots, there are no discounts/assistance like some other places. Getting a contract with a local boot store to provide discounts or an employee allowance is an example of an idea that was submitted and denied). It was only after someone fell and was injured that we were taken seriously and provided with cheap spikes that broke after a couple days. Starting pay for a Yard Agent is about $12/hr. Again, this is year round outside work and there are gas stations in my area that start people at $13/hr. You will never have a full staff because people who apply for a job like this either can't pass a drug test or just never show up because they find someone who will pay them what they're worth. Advancement opportunities are rare. I was denied an advancement to a management position when moving to Denver via email after the GM of the yard I applied for refused to call me back. Keep in mind I had 6 years experience in two positions, was essentially a supervisor without the pay, and was more than qualified to be a yard manager as I was familiar with all aspects of the job. It was only after I put in a two weeks notice and ultimately quit that I was told I could have the job, but I was already gone. I came back when I made it to Denver because I had a guaranteed job in my old position, but had I had more time to look I would not have come back. I could go on but I think anyone who reads this will understand that this job is good for someone fresh out of school who needs a job or, as a temp I met when I first started said, "this is just a stopping point. Don't stay here."

A Typical Day at Work
A typical day was often stressful and heavily meeting-driven. Communication between teams was limited, which sometimes made collaboration difficult. Many projects felt like they lacked clear ownership or follow-through, making it challenging to see initiatives fully completed or measured for success.

What I Believe I Learned
The role helped me strengthen my marketing skills and gain experience managing multiple priorities in a corporate environment. Over time, however, I felt I had reached a point where I was no longer being challenged or developing new skills. Opportunities for advancement and professional growth seemed limited.

Management
One of the biggest challenges was a lack of clear expectations and consistent communication. Priorities and goals could change without being fully communicated, which sometimes led to confusion and frustration. I often felt that the workload and level of responsibility were not adequately recognized.

Workplace Culture
The workplace culture felt siloed, with limited interaction between departments and even within teams. Collaboration was not strongly encouraged, and recognition for individual contributions often felt lacking. As a result, it could be difficult to feel connected to the broader organization.

The Hardest Part of the Job
The hardest part of the job was navigating micromanagement and a lack of mentorship. Knowledge sharing and training were inconsistent, which made it more difficult to learn, grow, and transition into new responsibilities successfully.

The Most Enjoyable Part of the Job
The most enjoyable aspect of the role was the opportunity to refine and strengthen my marketing skills. The experience helped me become more efficient, adaptable, and confident in my abilities as a marketing professional.

I was excited to start working here at first and did enjoy the actual title work and learning from my coworkers about this industry, but overall I was heavily disappointed in the management team & work environment. Management shows blatant favoritism towards certain employees, lies to and misleads employees about their job expectations/ability to get a promotion, cuts lunches from an hour (as was promised) to 30 minutes almost every day and blames it on short staffing but never tries to fix the staffing issues, and anytime I tried to get support or training from my managers I was ignored, talked down to, or told to figure it out on my own, and I witnessed other employees get treated the same way while favorites got preferential treatment. I was told during my interview that Customer Service Reps would handle most of the incoming calls and I would only handle mostly title calls so I could finish my title work during the day - this was a lie. Title clerks, as well as Dispatch and CSRs (except for the favorites of course), were made to take incoming calls all day while doing an insane amount of work without any help from management even when we all would complain about being overloaded. Anytime the title clerks took a break from incoming calls to catch up on our actual work, we were immediately told to get back on the phones and then were made to do our title work after everyone else went home since we couldn't get work done due to being on the phones all day. Most customers who called in were not happy with Copart and would either berate us over the phone or demand to speak to the manager, but management consistently ignored most of us when we asked for help with these or told us to just deal with them instead without providing the tools we would need to fix the customers' issues. I've worked in customer service and title processing for a while and have never experienced such a lack of care or leadership from my supervisors, even after I bring things to their attention and ask for help. Working here was such a demoralizing experience that resulted in burnout frighteningly quickly,  so if you are a hard worker who truly wants to learn and develop with a company for the long run, DO NOT WORK HERE unless management gets the leadership training they need. 

A typical day at Copart consisted of taskings which changed day to day due to unstable management. The day consisted of dealing with both internal and external stakeholders which was compounded by the organizational changes. My day consisted of large amounts of paperwork, internal/external communication, field supervision on 14 full time employees, procurement, maintenance, facilities management, vendor relationship building, and extensive auditing.
I learned quite a bit about balancing time constraints versus priority. Further I learned how to manage employees as well as how to effectively perform HR processes such as recruiting, hiring, training, promotion, corrective anction and termination. I learned the value of haveing a defined mission statement and organizational vision versus not having these statements in place. 
I personally developed in to a well rounded manager. There were managers within the organization of which I took example of and knowledge from, but there were those as well that should have not been involved in the management of the orgainzational processes, especially toward the end of my time there. 
My co-workers were all wonderful and looked forward to being a part of the team. All team members, especially my direct subordinates and those in other departments were all willing to do what was necessary to succeed. THe problem at the facility was related directly to management, upper management that is.
The hardest part of this job was the continual turmoil created by change. One upper manager would put certain processes in to motion and another manager would come and stop those processes and insert their own. Nothing was ever set in stone and this became disheartening not only to myself, but also my team, because the continual change effected our ability to perform our duties and for me to effectively train and manage my employees.
The most enjoyable part of this position was the continual customer relationship building that I was apart of. On a daily basis I was in a position to help customers, and other stakeholders. I worked with a variety of vendors, buyers, sellers, consumers, and I can forget the employees who were my customers as well, in order to address any issues which the may have encountered.

Everyone is over worked and under paid.  They do not care if you have a family, or are a care taker.  Hurricane Sandy hit CAT teams came in along with many many other managers.  No one listened to the team from the home yard, never bothered to give us a chance, constantly pitted management against one another.  Money came up missing constantly, the Regional Manager allowed outside management to take over they were at times direspectful, dramatic, liars, never had respect for us we never had a chance.  The CAT teams worked long hours as well, but they were catered too.  Laundry was done for them, house cleaning was taken care of, transportation and at times meals.  Our lives never stopped after 12-18 hour days we still had our personal lives to take care of.  We still had laundry homework children baths meals house cleaning doctors appointments our lives couldnt stop.  We lost amazing staff and management we were told when the hurricane hit most of you may not be here anymore after this.  We were exhausted upper management defended you to a point they were under such a microscope it was like walking on eggshells constantly.  The Regional Manager allowed us to fail allowed the chaos because she was trying to reach company goals but forgot about the people who mattered.  I respected this woman in every way she started as a receptionist and worked her way up to a Regional Manager but along the way she lost site of what was important.  Understand I wittnessed your peers and superiors disrespect you and dismiss you and your thoughts/ideas many times.  You work hard but at what cost because in the end they did what they wanted.  How much of your life have you lost because of your selfish dedication to people who laugh behind your back.  Your chasing a dream your fooling yourself they will never ever respect you.  Vividly i can recall the rolling of the eyes the hand gestures behind your back the laughing but yet you still fight the question is for who?  I cant respect that and I can no longer respect you.  Thank you for letting us fail.  I guess I should congratulate you on getting your yard back...really after all you have done or not think about that!  Copart is so far in your head you dont even know it or refuse to see it.

For 8 years I loved working here, for 1 year it was wierd and for the last year it was torture. While Copart pays it's level 7 and above managers well it also bends their minds into a pretzel. 

Copart has fostered a culture where toxic mid-level managers advance and are allowed to pursue unusual personal vendettas. I am very driven, hard working, reasonably intelligent, dependable and dedicated, always have been.  Even for me work demands and expectations at Copart are beyond the pale. 

As in all work places there are good bosses and bad...for 9 years I had great bosses, for one year I had a collossal a hat. Copart has reverted to a culture where the ability to degrade subordinates self esteem seems to be a requirement. 
Demands for pointless, useless and incomprehensible tasks to be completed are common place with almost no focus on how to improve the efficiency of the process and reduce the demands on operations. 

Sadly, the political views of executive leadership on down also permeate the work place. This is a narcissistic culture, breeding narcissistic "leaders", and very much a reflection of the sickness in our national politics. 

Copart is definitely the dominant force in the business, and I doubt that will change due to some very good strategic advantages. Nothing wrong with that. 

If you have a low self worth opinion, would like to have a fake "family" feel, where you are used up but told that the company cares, would liked to be worked like a dog, and made to feel as though you will never be good enough, never be able to take a breath, then this should be your new home. "Feed your people" was a mantra. Buy them a cheap lunch so that we can work them harder rather than pay them more. 

Pay for management was generous as were benefits. No amount of salary can compensate you for the mental anguish you will endure. 

However, if you are mediocre and don't care you can ride it for awhile.  And if you are a sadistic egomaniac, then your future is bright. 

This is not just a rant. Copart was good to me for 8 years. I genuinely do care about the company and it's legacy. The "right" turn into the weeds is very concerning. 



Middle management has no accountability because Upper management is off site, in other states, and rarely if ever stops to visit.  The company is rife with favoritism. Currently 2 of 14 team members are in the middle of filing Civil Rights Complaints for discrimination against their race and disability. Certain favored people get to come and go as they please, break rules, and even log in and out off site, and are never penalized. Others are written up and/or terminated for one grievance. There are poorly communicated expectations that change daily or that apply to certain individuals but not others.  Managers gossip to their direct reports about other team members, then expect team members not to share what was told to them. Some managers have such a lack of intelligence and education it's embarrassing to listen to them speak when they can't pronounce certain words correctly, or write emails with errors. The pay is $15 and you are given one single annual review per year that usually results in only a .25-.30 increase if you're lucky. You have to work several weeks to accrue half a day paid time off. All the money is kept up at the top of the corporate pyramid where the stakeholders and bigwigs are multi millionaires and even billionaires because they keep the overhead drastically low. It's impossible to afford the expensive benefits when you're making $15 an hour. There is a salary ceiling where some individuals who've worked for the company 15 years are "maxed out" making $18 and who literally can't get any further wage increases. The unethical management practices trickle down to the employees and overall the work environment is hostile, toxic, and extremely unhealthy. I went up the ladder to complain about sexual harassment and wage discrimination and the VP and HR did everything possible to diminish my issues, did nothing to correct the situation, and in fact, I believe swept my issues under the rug purposely as retaliation, hoping I'd leave. I did. I've heard there are Copart locations with GREAT managers but I was not at one of these locations. All in all, low wages, expensive benefits, difficult to earn pto, and discriminatory practices.

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