receptionist/administrative assistant

light manufacturer

order picker

custodian

warehouse associate

Critical Process Filtration

Where to begin.  I have never disliked working at a company more than I have disliked working at Critical Process Filtration.  The nightmare begins and revolves around the management team.  Favoritism is a big issue and if you aren't one of the favorites you are going to have a rough time.  I have never seen the crazy amount of turn around on employees that this company produces.  A major issue is that they can't seem to take responsibility when things go wrong and always seem to find someone else to blame.  

They have a major lack of trust in their employees.  This can be seen in daily reports that must be filled out every day where you are required to document what you did every day in 5-10 minute increments.  This was required for salary employees.

They don't care for the development of their employees either.  Speaking with other employees to learn more about the business and to get assistance was looked at as a bad thing.  Even if you are trying to learn from an employee that has more years of experience.  

Management goes out of their way to avoid speaking to you.  It seemed like anytime I needed to discuss something with management it was always a difficult thing to do and when I would get to speak with them, I felt as though they were barely paying attention while they just sat on their computer or phone.  

Progress updates are infrequent.  During my first year I never received feedback on my performance.  At the 6 month point I requested to discuss it with management, multiple times, and got ignored every time. During the yearly reviews I was told everything I was doing that wasn't up to par with what management wanted.  Had I been told this at the 6 month mark I could have adjusted what I was doing to better align with what management wanted but they decided to wait to bring anything up.  I'm not entirely sure this would have been helpful as I'm not even sure that management knew what they wanted.  They changed their minds on things daily.  This made working on projects very difficult when they would change so frequently.

Job security is nonexistent.  Seeing the amount of turnover that occurs makes you realize how easy of a time that they have at getting rid of their employees.  The only time job security is there is if you are one of the favorites with management.  If you aren't, prepare to go in everyday without knowing if you will be leaving still employed.

The company did a poor job of dealing with the COVID-19 pandemic.  It took them, in my opinion, way too long to implement protocols for keeping the workers safe.  They required you to use your vacation days if you missed work due to COVID.  There was no opportunity to do any work from home either which required all employees to be in the office, even more cause for concern for how long it took for them to implement safety protocols during the pandemic.

You would think that after all this you would at least get paid a decent amount to have to put up with everything that this company puts you through, but you would be sadly mistaken.  The pay is below average and on top of that, over 2 years of employment, there was not a single raise, not even to keep up with inflation.

The only bearable part of working at Critical Process Filtration is the employees that you get to work with (most of them).  Most of the bonding that occurs is discussing the mutual displeasure that is shared in working for this company.  

If I could give this company zero stars, I would not think twice about it.  If you care about your mental health, I advise you steer clear of this place at all costs.  If you don't, you will learn quickly that you should have.


Here are some statements that they make on their job postings and the reality of them:

- “We are growing!” ---- Honestly hard to tell given the high turnover of employees.

- “On the job paid orientation and training!” ---- Yeah, “training” if that’s what you want to call it.

- “Critical Process Filtration is a family owned and privately held company with a global and regional reach but with a family feel.” ---- The only people who will make it feel like a family are the people who aren’t part of the family that owns the company.

- “Paid vacation- (up to 5 weeks) -Start accruing first day” ---- You start with 2 weeks.  Any unplanned absence will come out of this even if you have enough hours to cover it and if you don’t have any PTO left then you will not get paid, this includes salary employees.

- “Competitive compensation” ---- This one is a complete joke, there is nothing competitive about the pay that they will offer, and you won’t see a raise either.

Upper management contradics themselves on a daily basis.They 
are very disorganized and do things backwards. They don't communicate with each other or agree on business strategies. The don't  have clear directions or goals and the environment is very chaotic. They expect employees to have esp and figure out what they need. They dont have a great culture and it causes very high turnarounds. Due to this turnaround they hire supervisors on salary and have them work as leads due to the shortage of leads. Leads get paid over time but if the supervisors work in that position for months at a time they do not get over time, classifing them incorrectly or not meeting the requirements for an exempt employee  under the fsla act administrator section. They don't allow the supervisors to have autonomy on items of significant or anything for that matter. Again not meeting the 3rd requirement under the fsla act. Supervisors must follow any "suggestion" or plan the operations manager tells them. If they don't they will get micro managed and sabotage to show it didnt work. This even goes for supervisors who have degrees in management, leadership training, have worked in operations management for years and are lean certified for manufacturing.  If the plan the operations manager put into place doesnt work, it will be blamed on the supervisors and the suppervors original plan will be used and credited to the operations manager. Supervisors will get an offer letter stating the job is only 40hrs but they will end up working 90% labor and 60 to 70 hrs a week to be able to get 80% of the work load done. If they don't, they will get retaliated on and forced to leave. If they dont want to work Saturdays, after working 60hrs a week they will get spoken to and get told they dont care about their job. If they have an unplanned absent and no PTO available they will NOT get paid for that day. If they have PTO then it will be used even though they put in enough hours weekly to cover it. Again, not classifying them correctly and treating them like hourly employees to save money is a horrible way to treat anyone, but sadly it is an issue all small companies get away with, since no one complains to the labor board or knows how to complain. Or worse the labor board doesnt care enough and when the employers lie they close the case. Overall it is a place with great people but very poor upper management and not a place to work if you want to learn leadership, advance in your career or be surrounded by mentors. You will go backwards in you career working here. 


Critical Process is a small family-owned business.
I have been working for this company for about two years. 
There are good days and not so good (hectic) days. They promise their customers a short lead-time, I think it’s a week, but it could be less.
It can be stressful at times, but this is part of working for a small company.
Most of the co-workers are friendly and helpful; some others are negative and not suited for a small company environment.
They only have one production supervisor, and employees take advantage of that, which can be very stressful for some of us who take our jobs seriously. Management is good. I never worked at a place where I could go sit down and have a talk with the managers or even the president.
Upper Management is very knowledgeable, and sometimes it’s an issue cause whenever we have a problem, we go to them when we 100% know we should be going to the supervisor or maintenance crew.

My issue is some of the people they employ. I understand wanting to give everyone a chance and, I appreciate that, but sometimes it is just TOO much! they keep moving these people trying to find a place for them, but it puts stress on the employees training them, especially when these people do not care.
I like my job overall.
I would prefer it if they were more selective and hire better-qualified employees.

Please, for the inventory control position, we want someone who can COUNT! The previous guy was awful could not count for his life.
I am surprised he dared to review the company. He is an example of someone they move around trying to find a job for him.

I agree with some of the previous reviews that compensation could be better.

The C.E.O. has the biggest heart. I will never forget her sacrificing her time and energy to stay with me while I was getting stitches in my hand from an accident. She is the most selfless person as it shows in her continuous efforts in producing an employee game room, giving lunches, treats, parties, bonuses, CPF swag, t-shirts and an all employee team building exercises. 
The management is mostly family. It shows that they can work together in a close knit work community while having fun at work. Especially when they dance! The same foundation is found within the whole work community. 
This is a fast paced work environment for everyone. Everyone is moving and working with purpose yet having fun listening to music while giving a fist bump. The whole community is made up of people of all types, coming from different backgrounds and walks of life. I cannot express how much fun it can be to work with so many different types of people. There is not one person who would not stop what they are doing to give a moment, lending a hand. I can appreciate management giving opportunities to each employee to grow and learn from the growth of the company.  Even though I found that this was not a good fit for me, I learned more about myself and what I want to focus on and where I really want work.


Completely inept ownership. The mental gymnastics it takes to cause as many problems as this company has will bewilder even the most novice employee. They will make you false promises pre employment, such as hiring additional help for you, and they will sit in the office and watch you drown 

Its an inherited business, current owner doesn't understand how to successfully employ people. Zero training or support, no communication, poor disposition towards issues. Its like the Chinese Army, throw as many bodies as you can with a high attrition rate. Thats their solution, a revolving door of people to fit into a broken system in the hopes that somebody can correct it. And when the system fails you, rest assured they let you know you failed as an employee. 

I would consider working here only if you have exhausted every other employment possibility within a 100 mile radius 

Critical Process is a very hectic manufacturing company.  Business has picked up during COVID because they provide filters to help with the vaccines, so there is a lot of pressure on the floor.  I have been here for years and wish they would hire employees who actually want to work.  It gets very frustrating when those who have 5+ years experience here are running around, while some of the new employees don't want to do their part.  I read these comments about the family atmosphere, but seeing what they have to do to keep this business going is not easy.  I've seen what they have had to do to grow the company every year.  If you come in, do your job and do it well, you can grow with them.  There are several of us who have been here more than 5 years.  Keeping quiet, it is easy to pick out the ones who will complain about everything.  Those are the ones who don't seem to want to work and would complain even if they were at Disney.  

Not a bad place to work overall, but really bad management. No communication at all between managers and production workers unless is to tell you they have an impossible order due on that same day. Very disorganized, nobody knows anything, or at least that's what they say, so it's really hard to learn anything. You never know what you're supposed to be doing because they have people everywhere and nobody has an exact position, you come in every day without knowing what you're doing or where you're going that day, so it's really hard to create a routine and to fully learn anything because you're in a different place every day. There is not place for advancement in this company, it doesn't matter how much you try and learn, you're going to be in the same exact position forever. So pretty much, management is the problem here. Besides that, is an ok place to work, nice coworkers and flexible hours. 

Never have I ever worked for a company that took so little pride in developing its employees. It's a small family run company that could do very well for itself if they could come together and develop a worthwhile business plan and train and treat their employees like human beings. The amount of disrespect I witnessed first hand and endured while working there was incomprehensible. Good hard working employees were belittled by management almost daily. If you pride yourself on personal and professional growth, have strong opinions, and believe you can be a valuable asset to a company stay clear of this place but if your willing to be a mindless robot who is just a number than you should fill out an application immediately as they are always hiring. 

What is the best part of working at the company?
I had Weekends and holidays off. 

What is the most stressful part about working at the company?
Operations manager was really inept.

What is the work environment and culture like at the company?
If you were a family member of the operations manager you got many special perks.

What is a typical day like for you at the company?
Stressful. Aggravating. Depressing. At times the operations manager would have you run two machines in different parts of the building. You would have to load one machine press the run button, then run to another part of the building load another machine and press the start button. Then run back to the other machine and so forth. It was crazy ! (Did I mention the operations manager was inept ??)

I was a QA manager for a little over a year at CPF and during those times I witnessed the amount of production turnover and poor work ethics from the management team from day one. They never compensated their hourly employees at a fair rate for the amount of work they did. Unfortunately, the head of each department is run by family. That does not make good for business. They are making an absolute killing with the number of sales they have. I consider the family the top 1% while the rest of the middle class that works for them suffer as they bask in wealth. 

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