back of house team member

Crux-Coffee-Roasters

I love working at Crux Coffee Roasters! It is a very fun position, and the owners, and employees are fun and good to be around.  It is a family owned business, so the owners are emotionally invested which comes with its own set of perks and challenges, for example, rules are fairly strict, quite specific, and constantly changing; and you cannot be wasteful. If you are at least fairly adaptable, this shouldn't be a problem. However, they are lovely people and the dynamic makes for a very fun, engaging, and inspiring work place setting, because you are working for AND with your bosses. It is nice getting to know everyone personally because it is like working with family. There is a lot of work that needs to be done constantly and there is not much downtime, but there is still a lot of customer and employee interaction and conversation to be had. Your main job includes cashiering and working behind the front counter, understanding and being able to recommend drinks and food items, as well as being a barista, where you get to learn a lot about coffee, pour-overs, espresso drinks and even get the opportunity to learn how to make latte art. During downtimes, you are to clean tables, bathrooms, floors, and the back of house. You are on your feet all day, and there is a lot of lifting and bending over and moving to be done. I've learned a lot working here in all areas of my life, personally and professionally. You are promised a lot of work and a really fun time working at Crux.

Working at Crux Coffee Roasters has been a wonderful experience. This company is a family-owned business with caring employees and management. The atmosphere of the workplace is neighborly and friendly because they get a lot of consistent local customers who are looking for more than just a coffee but an experience. I have made plenty of networking opportunities at Crux, from an internship to recommendations on services. This job made me realize how much detail actually goes into coffee and is the best definition of a third-wave coffee shop.  As long as you have a good attitude and are willing to work efficiently, you will excel here. The most enjoyable part of the job definitely has to be getting to know the regulars and bonding with them over time, it really makes working not feel like work. Other than that, the duties of this job really aren't much, there is a balance between every employee so that no one is doing much more or less. I would have definitely loved to stay at Crux if I didn't have to move. 

The manager is patient and a hard worker and the work environment is very cleanly. On the down side, management favors select employees and allows them to bully and single out other employees. Additionally, you are constantly watched and told to clean without break. Tips are great, but base pay is strictly 10$ and likely won't change. If you're new, you're stuck at the register taking orders for weeks at a time without gaining experience in other areas. Morning rushes are chaotic and if you make a mistake, coworkers will criticize you in front of customers. 

Employees get a discount and a drink per each shift. Management is friendly and so are (most) of the people that come in. The job is straightforward and easy to pick up, tips are ok usually but can be variable depending on the day and how busy they are. Good job for getting a bit of money on the side

cannot stress enough how poorly managed the place was. every employee hates working there - you literally just do it until you realize you're worth so much more

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