line cook

reservation agent

banquet server

massage therapist

hotel housekeeper

Crystal Springs Resort

I was with the company for about 8 years. At one time, I loved working there. Although the work was always hard, we had immediate managers who were good people and qualified, ultra amazing coworkers, very good pay, along with being a fairly close proximity to home. The good management is gone. Other than a few who treat you well, the replacements are poor. You get lied to constantly, and they have no respect for anyone. Most of the great coworkers have left, being forced out by terrible management through firing or just made them leave due to terrible treatment. Not all the managers are bad, but sadly too many do not appreciate servers with a mind of their own. The unqualified so called "leaders" want lemmings and robots. The good pay has steadily dropped, and they take advantage of you and your personal time. It is a much more physical of a job than it should be, and management seems more concerned about whether or not your top button is buttoned than they are about safety issues and employee concerns about general work conditions.  All that's left is close proximity to home (about 35 minutes). It wasn't nearly enough to keep me there, as it's just a sad place. In all honestly, I held back while writing this. Stay away from this place. I don't see them changing, so unless new management comes in, I fear it's a doomed situation, which makes me sad because it could be amazing if ownership would just see how they hurt the business by mistreatment of great people.

A typical day of work consisted of maintaining the pool's cleanliness, pH and chlorine level of water, restock of First Aid kit and towels for guests/members, top service and hospitality with marketing skills, and watching the pools for safety.

I learned great hospitality, marketing, service, and communication skills. 

Management for the pool was amazing; I feel I got lucky with what a great team I worked for. Very caring, considerate, and understanding; while simultaneously maintaining a professionalism. 

Resort itself is very high-end, clean, beautiful, well-maintained, and pleasant for all visitors. Our members appreciate the resort and all its features as well. Great destination for weddings, as well as golf outings. 

The hardest part of the job is keeping up with demands of guests/members, making sure they stay satisfied, and knowing what to do in emergency/impulsive situations that may arise. 

The most enjoyable part of the job is working with an amazing staff, interacting with amazing members that regularly visit the pool, and of course the astonishing view you get to look at every day that you work at Crystal Springs.

The best thing about this place has been the co-workers and good money. Both are gone. The pay has dropped substantially, while more and more tasks get piled on. On top of that, they are making you dish out hundreds of your own dollars for uniforms.
As I mentioned above, many of the good co-workers have left, and seem to be continuing to do so. Whatever good managers they have had are gone and the current managers treat you as though you are an idiot, and show zero respect. You are also expected to drop everything you have going in your life and be available for them whenever they decide they need to use you. 
A typical day here is chaos. No equipment to do your job correctly, managers forgetting to schedule people for events, rarely food for you to eat even on long days. Also don't be surprised if you are thrown on additional functions for no additional compensation, and don't expect a raise. It's an amazingly rare occurrence.
This place is toxic and will make you sick. Run away...

I worked here for 4 months and it has some pros. I meant some dope people here and 15 an hour is no slouch but sadly its understaffed and can be just too much work. Very often I would be the only dishwasher closing and as much as my other co workers helping mop and sweep and clean their areas, I still have to take out the garbage, break the machine down, and try my best to clean and a plethora of dishes because we do weddings, parties, and a restaurant (+ I have to clean the line cook dishes and if there is a special event or in general usually, the banquet chef's dishes too) its a lot of work and for many reason its not for me but it can be for you. but if it isn't, i'll remember what a co worker told me and just straight up tell the chefs its not a you thing and leave. Do not force yourself to do something that will give you stress especially if you feel like your time is not like fully respected. Maybe i'll work in a kitchen environment like this when i'm older but currently it is not for me and I think almost 5 months is a good way to gauge this.

 Central reservations is a diverse work environment and each day consists of a multiverse of call inquires.  Fellow employees and staff are friendly and fun to interact with throughout the company. All levels of management are understanding and caring. Downsides are heavy call volume most days and some lack of communication between the many different departments. 
Overall CS is a fabulous place to work. There is flexibility to work different positions throughout the resort and experience other job positions and they hire within the company so there are opportunities to advance. 

I’ve only have worked here at Minerals Hotel for four months. However in those four months this property has gotten better and more exciting each day. The bad was that when I first arrived the kitchen seemed understaffed, outdated, and not many systems in place. I’m sure COVID-19  didn’t do them any favors during the 2020 season. However, now they have hired several new professional managers and seasoned employees who collectively are changing the culture in a more positive, energetic manner that makes this property extremely exciting to work for. Another positive for me is seeing the owners putting money back into the property with updating things and making sure we have the tools needed to successfully do our jobs. For me I feel like I’m starting to gain a new family with the team at Minerals Hotel. I’d say this company is a great company to work for and I’m proud to be part of the team! 

I really enjoyed my time at Crystal springs, and would come back any day. Yes the work gets stressful when there’s a lot of events and the occasional miscommunication but your coworkers and guests make it worth while. Destini is the best manager anyone could have, and will put everything down to listen to your concerns. If you work with the right people, you will feel very valued as an employee there. There’s always different positions and room to grow, if you put the work in. I loved all my coworkers and the environment was always new and exciting. I have made so many friends working there. The only con is not having benefits for certain positions like healthcare. The pay is decent and you can occasionally get overtime. I definitely recommend working here. 

Do not ever go in expecting food preparation to be done for your shift. Just about everything from management to food were a disorganized mess. No basic communication. I submitted my two weeks. They wanted a letter, unheard for my position. Gave them my letter they handed it back because they wanted to have a meeting with me. Nothing was offered to make me stay, just empty promises. I decided to leave. Gave them my letter, they handed it back saying they want a full two weeks. This place will just use you and put on more responsibility without ever rasing your pay. They treat you like they can get Joe Smoe off the streets to come in and do your job better than you.

It can be a fun place to work if you like working long hours. There are improvements that could benefit the company if owners would listen to suggestions from middle management. Lots of opportunities. Middle management needs to learn how to work as a team vs competing. Benefits okay. 

Started off thinking it would be a good place to work but that faded quickly. They work you full time but you are still considered part time. They rob you of your incentives and commission by making it almost impossible to meet the requirements to recieve them. The management is horrible and show a lot of favoritism and have their own clique. If managers, supervisors, leads, or other favorites do not like you they will bully you and make you want to quit or find a reason to fire you. They want you to be clocked in early but if you get that last call before your shift ends and go into overtime they get upset. Beware of retaliation as well.

Top Job Titles	Average Salary
Line cook 16 salaries reported	$19.78 per hour
Reservation agent 3 salaries reported	$15.67 per hour
Banquet server 18 salaries reported	$17.14 per hour
Massage therapist 2 salaries reported	$28.00 per hour
Hotel housekeeper 6 salaries reported	$16.03 per hour

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