veterinary technician

veterinary receptionist

surgical technician

veterinary assistant

practice manager

Crystal-Creek-Animal-Hospital

I personally asked to work long hours, that was no problem for me however, the environment in which you work in is HORRIBLE. The technicians, aside from one or two, are rude and give a "better-than-you" attitude when you start. All the employees talk behind each others backs and are rude. The Practice Manager was one of the only decent people there, at least she was kind. The vet though, he needs an ego check, BAD! He doesn't treat his clients OR employees with kindness, nor does his wife, the administrator, who calls no less than 20 times a day for updates.
Yelling at your employees is unacceptable. Having clients wait between 2-5 hours for an appointment because of overbooking regardless of how much staff is there is unacceptable. If a patient is brought in a carrier, expect them to stay in it all day if they're a drop off.
The front desk is SO disorganized, no proper notes or communication made between parts of the hospital. Lots of things are missed.
I understand wanting to expand your practice but there are ways to do it, and this is NOT it. 

Don't get me wrong, there are worse places to work at. But expectations are ridiculous, especially for the pay. They're a high paced work place but also severely under staffed. 

They expect the phone to be answered after one ring, but also expect you to ignore customers to answer the phone, and check clients out while answering the phone, and clean the rooms (there are 9) while answering the phone. The techs never help with the phones and if you put lines on hold the managers will call to ask why it's on hold.

They ask to be overbooked (the doctor will see like 2 to 3 clients at once). The lobby will always be full, the phones never stop ringing and you're constantly juggling 5 things at once. 

High turn over rate for a reason.

It's not for everyone, but there are worse places. Just be realistic with your expectations and needs. 


Don't let the money fool you, you will most likely be the lowest-paid employee. They reel you in with dreams of advancing and getting higher pay. It's all a lie. No money will be sufficient for the stress, drama, and disappointment you will go through. You spend all day doing the duties you were told to do during your two-minute-long training by whoever is not busy getting yelled at by a customer at that moment, to then get in trouble because of a mistake you were told to do or were never told not to do. You receive a 40-hour schedule on the app which then turns into a 20-hour week when you actually clock in since management is not able to accommodate 8 receptionists correctly on the schedule. Also, be careful to speak to the owners in regard to any questions or concerns about your job because it will backfire resulting in your work life being worse than when it started. Last thing, when you notice all the people that are quitting or getting fired back to back... that's your sign to run. 
Cute animals come in though. 

Well the clinic is always understaff and they over schedule which causes long wait times in which they are failing terribly. Everything is rushed and constantly you see a fellow employee crying and I have seen management be berated by the owner/ DVM. The clinic started expanding and construction kept going while we were treating pets with no covers and saw dust everywhere. The building is very nice but a/c would break constantly causing heat in the rooms with clients and pets. The people I worked with there  were great and it was quite and experience I learned a lot , something's I will unlearn that I did not agree with while working there. 

All I have to say is, RUN while you can. These people don't care about you at all or your well-being. No benefits, no PTO, nothing. Terrible work-life balance. Everyone talks behind each other's backs, and it has an all-around bad aura. The managers are rude and play favorites and games. They don't give you a real opportunity to learn and grow. The owners and most of the technicians have a better than you attitude. They pretty much expect you to know everything right off the bat (even when you tell them during the interview that you're still learning) or they yell/make you feel small if you don't understand something right away instead of giving you constructive criticism and helping you grow and thrive.

Super toxic relationships.  Even with a kennel job you will be spending a 80% of the time on non animal duty. You have to police individuals in other departments otherwise it’s your fault they made mistakes. You need to learn multiple different positions just to do your own. Schedule is unpredictable and most the time you will be understaff for the closing shift all due to management issues or favoritism. There was zero communication between us and management unless it was a negative feedback and those came regardless of a good outcome from a dire situation they didn’t help to even make better.  Also you are basically a custodian regardless of the position. I can see why it has a high turnover rate. 

Working here isnt too bad if you keep your head down and do what your assigned tasks are. If theres any area for improvement it would have to be management/owner related. I felt at times a situation that shouldve been taken serious was brushed off or ignored by management. They will do things out of spite such as tell you that youll be meeting your 40 hrs then you end up with 20 because they send you home or have too many staff scheduled at once. Hours have gone missing from check.  If you do become employed here watch your clock ins! 

I worked at Crystal Creek back in 2020 for a very short period of time, the high turnover rate should have been a red flag. Management is horrible, the individual who was over reception at time I was there was immature and a bully. The employess here are not personable and extremely cold towards new staff memebers. The only positive thing I can say about this place is it's a beautiful facility, definitely don't recommend for employment. 

Such a fun atmosphere, the hours are perfect, the shifts are easy going, and everyone at work is so loving. Great atmosphere ❤️ deffinatly would recommend working for this company. The doctors are SO nice.

Any feedback you get from management will always be negative. They never give you any positive feedback. The management is very unprofessional and they talk about other coworkers behind their back to employees that are not even in management. It creates a hostile work environment on some days. They also have a way of making you feel dumb when advising you on what to do and what not to do. 

Top Job Titles	Average Salary
Veterinary technician 12 salaries reported	$19.69 per hour
Veterinary receptionist 6 salaries reported	$17.25 per hour
Surgical technician 4 salaries reported	$23.00 per hour
Veterinary assistant 3 salaries reported	$16.17 per hour
Practice manager 1 salary reported	$57,962 per year

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