plumber

hvac technician

hvac installer

customer service representative

electrician

DAUENHAUER PLUMBING

What is the best part of working at the company?
You can do anything you want in between calls, like reading, watch shows (on your own device), nails, knit or any hobby you are into.

What is the most stressful part about working at the company?
Mgmt and call center supervisor suck, wont get your raises, changes on the daily, write up over petty stuff, and they are slowly taking things away from you little by little, started with taking work from home, then smoking in garage, then streaming shows on your computer, just stuff like that.

What is the work environment and culture like at the company?
High school girl drama where they talk about you behind your back and favortism with supervisors and CSR's. Supervisor has a big ego and makes sure he let's everyone know he is the supervisor in there at least once a day.

What is a typical day like for you at the company?
Answer calls and schedule appts, communicate in dispatch for availability, forward jobs and client issues to other departments via email. There is a lot of info to retain. 30 mins for lunch and 2 15 min breaks.

They treat you like garbage “all departments” and do not pay enough for the things you have to deal with. They do not train you very well and for the most part you are expected to figure it out on your own with minimal support from management. They let me work from home for 4 months with zero issues at the beginning of the covid pandemic, then demanded I come back to the office where no covid guidelines were followed and I was exposed almost daily. I chose to take a leave of absence due to being high risk and they fired me while I was on leave and no one contacted me.  Also if you think you’re going to work for a nice family owned business, you’re not, they sold out to a corporate company. They are still called Dauenhauer Plumbing but they are owned by Turnpoint Services If you enjoy being stressed out, treated horribly, and paid very little apply here. 

What is the best part of working at the company?
They feed you, with plenty of lies

What is the most stressful part about working at the company?
The idiots who run the place. They have zero idea wtf they are doing. Every single manager is an absolute waste of lung oxygen 

What is the work environment and culture like at the company?
Unorganized, no caring about anything that would affect the business. Lazy coworkers who fall asleep on jobs and don’t get punished 

What is a typical day like for you at the company?
Getting everything done whilst watching people half a** every single aspect of their lives

I like guy some things could be better but I guess it more time it will be as far as advancements go I'm not for sure on that part I'm good how long you you been here I guess overall person you being for this company but me I like working here I like to management I like the plumber is here if you're willing to learn they're willing to teach you

Company has developed a serious control issue. They changes their rules on a regular basis and violate labor laws any time they feel they can get away with it. They do not treat their plumbers very well as they feel everyone is replaceable. If you need help working here last people you call is management you are better off calling other coworkers as they are more understanding. Their is a serious disconnect between office and field. 

Coming in everyday with my co-workers makes the day go by so much faster. Everyone gets along and has great conversations. The job its self is easy and everyone helps everyone when there are questions. I came to this company with no knowledge in plumbing and no experience in a call center and all management has helped me grow. They also help set expectaions to keep us all on track. I am made to feel like i make a difference in the company and hope to eventually move up in the company.

I don't have what you can consider a "typical" day at work. It varies from day to day and I enjoy that a lot. I can only speak for the staff in the office, but we are all relatively close. Everyone here is easy going and helpful. Culturally, the company has come a long way from where it was when I started. I think it is a mindset, and we have all embraced change not only for processes but also for people. I enjoy working at Dauenhauer. 

Dauenhauer is a family oriented company. This company is growing at a rate that would if not already make Dauenhauer the biggest company in Louisville. I am impressed with the managing style of Dauenhauer. They make pricing fair to their customers, which gives customer a comfortable feeling to know they will not be take advantage of. This is a good company to work for and I recommend this company to any and all plumbers.

Lots of favoritism. Bosses with say one thing to your face and act completely different behind your back. Fmla is pretty much non existent so don’t even bother to apply. They will deny everyone including a mother about to have their baby! They called it a preexisting condition and said they don’t cover that. 

Dispatch doesn't care if you have a family or anything outside of work. They will give you so many jobs without giving you room to breath. There job is to get calls off the board at the expense of your time, stress and health. If you like working 10, 12, 14+ hours everyday then this is the place for you

Top Job Titles	Average Salary
Plumber 27 salaries reported	$98,796 per year
Hvac technician 5 salaries reported	$22.20 per hour
Hvac installer 12 salaries reported	$28.38 per hour
Customer service representative 5 salaries reported	$18.40 per hour
Electrician 4 salaries reported	$32.50 per hour

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