auto body technician

automotive technician

automotive mechanic

automotive detailer

technician trainee

DENT WIZARD


Pros:  Workplace culture is awesome and I've been able to connect with alot of awesome coworkers that have turned out to be great friends.  The most enjoyable part of my job is repairing a dent and  seeing my customers faces light up after the repair.  I love customer satisfaction and every part of what i do for a living. Its not just a career its a hobby

Working for them I have crafted my skills, gained good customer loyalty, good knowledge of the industry and overall accountability.  My customers find me to be extraordinary at my craft.  Too bad my customers are the only ones that appreciate you.

Dent wizard is a great starting point if your looking to learn a Skilled trade in all related fields that they offer.  If your new don't plan on staying long. Learn and leave. 

I've made that mistake, years later I'm still here. The levels of achievement aren't great at all,  especially when your working at a set location. They'll have you believing your making example 46% of sales and production when in actuality its more like 25-30% once you factor in facility fees, customer discounts, etc. Some employees actually have to pay to go to work.  I like to call it the Dollar General of Auto Reconditioning. 

Cons: Do you really think this company appreciates anything you do? absolutely NOT.  You're just a profit margin to them and just  number on their yearly spreadsheets.;  They don't care about you, your well being, your family or anything but that bottom dollar that you bring them.  They don't care if you've been with them for a number of years and built a good solid customer base. Dent wizard will replace you without hesitation if you just happen to have a different viewpoint on something helpful and knowledgeable that will help production. They treat veteran guys that have a great knowledge about the trade as if they are not valuable.  Your basically not suppose to have an opinion about anything helpful, and if you do they threaten you with intimidation "if you don't like it leave" mentality  Its their way or the highway (Management)  

They hire guys who know nothing about the industry, usually their best friends, then send these same guys out in the field to tell you how to do your job. This type of political hiring is dangerous, especially  if you have a problem with one manager, it keeps you from going to the next higher up because they are best friends. Next thing you know, your the one being let go of.  It gets very political

Technicians like me are the very ones that dent wizard take for granted. Veteran guys are starting to know their worth. And once you know your worth. It makes you second guess working for this company. RUN RUN RUN as far as you can

You'll be appreciated only until the day it becoms very clear that your being given that not for your daily hard work  but realize person who needs you to give everything you got so they can advance on your hard work becaise they have made it plan to get whta they nees and then either bow down and know uoue eole or your role is no longer neede go away. Then your deposable and replacable when that day happens They will leve you alone and only a piece if what they needed for there personal gain to be clear to anyone that might matter your  eveidnce of giving anything erasesed with ease. So that this cycle can continue. 12vyears of never being disciplined or even a call to office for anything will have never happend and you'll just have to deal with the fact you just gave 12 years for it only to benefit the chosen few who are hand picked to be at top on your hard work and sweat. So my hard work got another person to a higher place. They sat back and waited drink in hand doing nothing. Thats why company has large turn arou d employee tree. They upper mangment still live high school cool not cool crowd lives because they can't stop succeeding on others. Ita sad and ridiculous they lack of simple daily decision is So hard for a person supposedly so qualified. Get friends with someone in highe mangment fast or you have no cahnce at all

My first 6 months with this company were great, manager looked after us, we were rearward for our hard work and passing quotas.
Pay was decent but gradually became better!
Training was great and everyone up top seemed to really appreciate the workers and what we do.

Then I was switched under different management...

Went from weekdays only to working almost everyday.
No OT though but you better be here and working because we need people on sight.

It’s sad because I really looked to spending my entire career here but was shown the true colors of my market towards the end.

Market cost only matters and our people in the trenches are nothing but expendable.

My last 2 weeks with the company I was told my pay checks were not in jeopardy and that I had nothing to worry about... if you consider a “nothing to worry about” paycheck $420 for an 80HR pay period NOT including the denied OT than by all means this is the job for you.

I left feeling cheated, broken.
When management looks you in the face and says, you’re going to be okay I got you.
Only to then slap you in the face with such a disrespectful paycheck... it’s heartbreaking.

Really makes you value the saying,
“Never rely on anyone but yourself.”
You pour your heart and soul into your work, have a love for you the trade and craftsmanship of your repair... just to be taken advantage of and bent over with no pay and kicked to the curb and spat on.

I really was happy there until management turned work family values into revenue focused zombies.

If you love being countlessly thrown under the bus, kicked while your down, fed lie after lie with below minimum wage pay, this is the place!

Job is interesting and challenging. Training should be more extensive and better managed. Job requires skills that take longer than 2 months to develop well. 
Good: as a commissioned tech employee, pay rate and potential is fair to high (the better you get-i.e. faster- the more you will make). Hours are somewhat flexible, depending on your location and exact circumstances after training. If you are at a fixed site, you are expected to be there a set number of hours, even if there is no work. Managers and co-workers are some of the most supportive I have ever seen/heard of. Always positive and caring. That is by far the best thing about the job.
Bad: as a commissioned tech employee, you get ZERO paid holidays. Your PTO rate the first year is $100.00/day (!!!!!). Both are sad and disappointing for such a profitable company who claims to be employee-friendly. You only get 5 PTO days your first year, and this covers vacation and sick time. So you better have an impenetrable immune system and an understanding family. If not, this may not be a good choice of jobs. And you NEVER get sick time separate from PTO time, it's all-in-one. Another thing is workload is sporadic always. You never know when a job will be there and until you get faster, you will be overwhelmed some days. Plus, this also means you may make less because managers will have to call in support on very busy days (which is their job). And without getting into specific numbers, some of the rates DW charges are mind-boggling considering the amount of work involved. Let's just say taping up a 20-spoke wheel isn't done in 10 minutes, especially as a newer tech. 

The work itself is dishonest and untrustworthy work. If you like breaking into cars that have unknown ownership. The excuse and reason that was given is that if it's on that customers lot they own it, even if it's in public parking. Management is remote and never comes to most locations, they don't terminate employees who are problems so you could do no work blame it on someone else and still have a job. The pay is below standard for the area and they have an incentive structure no one can explain. Day three of employment they will have you sign a huge no compete clause. Consulted with an attorney in my state at my expense who informed me that it has no legal standing in my state. They send you to saint Louis for "training" biggest joke and waste of time ever. They take forever to reimburse for expenses and have a conference call every Friday that gives no information that helps and is a waste of time. Also hope you love writing and checking emails because you'll be doing that more than anything else that's actually your job. Need to update the software you need to use, management will have you take that home and use your own internet because their hotspot doesn't have enough data but they won't reimburse you for any Internet costs. Seriously don't take a job with this employer. 

Unsafe working conditions. Hazardous work environment. Toxic and do not follow rules and regulations. Dirty unorganized shops. Dent Wizard management discriminates against certain employees that wish to have higher standards and challenge them to be and do better. I would not recommend to anyone, there are far better employees with equal or better benefits and far better pay. Rental car repairs pay a small fraction of what insurance shops pay. The work is inconsistent and they have few employees as is and none that stay for long. They have a great deal of difficulty finding and keeping new hires. From upper management to office to shop they know very little about the auto body. Save your effort and find a real shop if you want longevity with a professional and successful company that is thriving. If you feel you deserve to be recognized through attitude and work ethic do NOT choose this as your place of employment. You deserve better. The worst management on a moral and ethical level and all around lack of know how. Plenty of lame excuses with zero solutions. Lack of problem solving skills and trained employees. If you want to win at life, find a real job with a real company!

I worked for dent wizard for about a little over 2 years as a detailer. To start things off, the work life balance is not great at all. You have to hassle just to take sick days because there’s either no one to cover for you or it’s the end of the month so it’s going to be “busy”. You work on most holidays while everyone else gets the days off. You also only earn 1 hour of pto a week, which is 4 hours a month. It makes it extremely difficult to use your pto when you’re sick, on holidays or taking a vacation (twice in a year if you’re lucky) When you become a commission only earner, your pto pays off at only less than $12/hour. The commission structure for your pay is pretty horrible as well. Each service is priced to the lowest to compete with other detailing companies. As commission you earn half of every service you complete. You feel rushed just to finish services as fast as you can to make a decent check. There’s no room for making anymore money the guy working next to you other than who’s faster while still providing quality work. There’s also no room to grow within the company. The chance you ever move into a management position is so slim it’s not worth waiting for. In conclusion it can be a great first full time job but a horrible long term career. 

Worked at this company for 4 years. Pay is good if you have the work, if there’s no work you don’t get paid. Management requires you to go find your own work while they sit in their office and do whatever they do while you perform their job. I worked at a fixed location billing them 400k a year, they refused to buy me water or equipment needed. Was fired by a new hire boss who had seen me twice in my life, even though I was one of the highest billing techs in my region. Overtime goes unnoticed and unpaid, management wouldn’t show up for months, management couldn’t ever get you the equipment you need to perform you job, poor working conditions that I’m SURE are against OSHA regs. Management plays childish high schooler games, they will randomly fire people just because they don’t like that tech no matter how hard working they are. Almost all management is clueless, upper management never assists or listens to suggestions. Do yourself a favor and get employment elsewhere. I got fired the day after my raise, which was 2 years overdue at least.

I really don’t have any major complaints.  The biggest plus is the work life balance. You pretty much make your own hours. Now you need to make sure your accounts are taken care of, but outside of that it’s very laid back. Management isn’t breathing down your neck or blowing your phone up all the time. They want you to work hard and make money yes but you have a ton of autonomy. Workplace culture is very fun, goofy, lots of activities, team dinners, posts on engage (company twitter). Hardest part of the job is keeping your accounts happy, but even that is really not that difficult. The most important thing is to manage expectations of a repair. Customers have to understand how a repair will look when you’re finished. If you’re not a people person I see how it could be hard. The most enjoyable part of the job is actually doing repairs, to me at least. We provide a mobile body shop for a fraction of body shop prices, and people are, for the most part delighted with the service we provide.

A typical day would be, wake up, hop in the work truck, drive to your account that day, walk the lot, write up some work, get the repairs approved, and do the repairs, go home.

As I came in I would greet everyone with a smile.  There was always coffee waiting.  I would do my scheduled training on the web for dealers around the nation.  As the corporate contact for a finance and insurance program I would handle all calls and emails.  I was responsible for many reports and justifying our departments P and L.  I would check inventory and order what was needed.  Consistently I worked with the marketing and art department for contract revisions and Point Of Sale items.  Weekly I would process the teams expense reports and pay out all dealer incentives.  I learned how to run reports and work closely with excel to edit information.  The culture was uplifting and fun.  People there were emphatic and focused on great customer service.  The department was always in a growth stage and new and exciting things were always taking place.  The best thing about the job was the people and  the opportunity to grow as a training and company contact.  I would say the hardest part of the job was wearing so many hats.  I was fortunate enough to have help when needed and able to meet deadlines during stressful situations.

Top Job Titles	Average Salary
Auto body technician 35 salaries reported	$98,786 per year
Automotive technician 21 salaries reported	$22.24 per hour
Automotive mechanic 23 salaries reported	$85,326 per year
Automotive detailer 7 salaries reported	$18.00 per hour
Technician trainee 1 salary reported	$100,000 per year

Working at DENT WIZARD: Company Overview and Reviews

DENT WIZARD

DENT WIZARD Ratings

Popular jobs at DENT WIZARD

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected