counselor

thrift store associate

service technician

intervention specialist

childcare provider

DENTON COUNTY FRIENDS OF THE FAMILY

I truly think the agency does great work and you can see the impact you have on clients in real time. You can active see the difference you are making. However, the work itself has never been the issue. The problem is that of directors who have no direct client contact making the decisions that impact the workers who are in direct client services. There is absolutely no help regarding scheduling conflicts and if you are not a director, you are just told to figure it out and are expected to do it. When those in charge say they will help or get things done, it is often forgotten about as soon as the conversation is over. You are expected to do more than your job description and any complaints/comments/concerns fall on deaf ears. If you disagree with something or speak out, you are reprimanded. If you can look past the lack of support, horrible schedules, and treading lightly, its a great place to work. 

Company will overwork you and expects OT work, but doesn't compensate for OT at all and they can't. Salaries are low, even if you have an advanced graduate degree, like a masters or multiple degrees. Only expect a raise in pay if you speak spanish. The only ones who have a high salary are the top 3 positions, paying them at least 100k or over while advocates/counselors and similar positions pay under $40k - not a feminist organization like they say. Turnover is super high because although they talk about self care all day, they're constantly overworking their employees. Very little room for promotion potential, if you want a change then that requires changing departments. Only nice thing is getting a week and a half off in December that's paid during the holidays, as well as any other paid holiday, and constant PTO acurral.

The job is rewarding when you see how people are helped, however, be prepared to work far over your designated hours with no additional compensation. The agency has no formula for pay increases, and the management  does not consider people's long hours and huge workload. Be prepared to have an unreasonable amount of work, lack of management support, and poor boundaries of time. The work is meaningful, but you will be working extraordinarily hard, become overworked, and the environment is highly stressful, and there is favoritism. There is high turnover due to lack of training on new staff and unstable management. Not recommended for someone who enjoys consistency, after work activities, or time outside of work, as your time will be consumed.

Overall, working at DCFOF is a pleasant experience. By nature of the position, it is stressful. The culture is incredibly supportive though. And, pay is actually quite good compared to other jobs in the field with the same education/experience requirements. Opportunities for upward mobility do present themselves pretty often and those within the organization seem to get an interview. I'm not sure how fair the actual process of promoting is, however. That said, there are always opportunities to learn and grown in the position and experience other positions. And the nature of the work makes it incredibly rewarding. 

Management Staff, counselors and admin all worked separately… not just by department but we’re physically separated in different parts of the building. It might have been unavoidable do you building structure but nothing seemed to have been done to create a warm inviting safe place. It felt so clinical. My boss who I’m sure if no longer there was wicked and would yell at me while I was taking intake calls because I refused to cut people off. I left after three months.  

A typical day at the office included addressing very personal and emotional issues with clientele. Friends of the Family is a non-profit agency that assists victims of domestic violence and sexual assault. The staff of the agency must cope with ongoing and new clients daily, carefully listening to their traumatic experiences and possess the capacity to remove one's own emotional reactions. It is highly stressful especially when children are involved. Otherwise, the staff work in a team effort to help with whatever needs to be done and towards making clients as at ease as possible.

There is no other work environment I have experienced where I feel like a part of the team immediately. The organization introduces you to all of there staff once you have obtained your position and begin working. You become part of a team that works hard because they are so passionate about their clients. The hardest part of the job is taking a break, but only because the children always want to spend time with you and I never want to tell them no. The most enjoyable part of the job is doing activities with kids and just spending time with them in general.

If you are thinking of working or volunteering here, DO NOT. It’s simple as that. Read the other reviews and notice the consistency. I wouldn’t be surprised if the reviews that *blame the issues on the clients* are from leadership. The people that apply to work here WANT to help and understand the stress that comes with the job. The toxicity and lack of support from managers is why this org is known for having a “revolving door”.

DCFOF is an amazing place to work, and my coworkers were some of the best people I have ever met. I am forever changed by my work here. Turnover is high because (and this may seem obvious) you are working with people in crisis all day every day, and you can't talk about anything outside the agency for privacy reasons. It takes thick skin, solid boundaries, and a big heart to work here, but I highly encourage everyone to volunteer or apply for a job if they are interested. The best part is knowing you literally help save lives every day. If you have the ability, they need you!

What is the best part of working at the company?
This nonprofit organization should not exist

What is the most stressful part about working at the company?
No training no organization management is horrible

What is the work environment and culture like at the company?
Toxic and very hostile working environment

What is a typical day like for you at the company?
The organization consist of family and friends' outsiders are not welcomed and will not move up promotions go to family and friends

Top Job Titles	Average Salary
Counselor 3 salaries reported	$51,667 per year
Thrift store associate 9 salaries reported	$13.33 per hour
Service technician 6 salaries reported	$15.83 per hour
Intervention specialist 3 salaries reported	$16.00 per hour
Childcare provider 1 salary reported	$12.00 per hour

Working at DENTON COUNTY FRIENDS OF THE FAMILY: Company Overview and Reviews

DENTON COUNTY FRIENDS OF THE FAMILY

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