sales manager

beauty advisor

visual merchandising manager

team leader

stocker

DFS Group

What is the best part of working at the company?
Great coworkers and manager. Can be a friendly atmosphere and you meet a lot of very nice doctors, nurses, professors, and students. It does also have it's coms though. My manager is very understanding, nice, and helpful. When it comes to the job she is very thorough with our job descriptions . The company has different work sites. 

What is the most stressful part about working at the company?
Corporate said we were gonna get a raise. Never happened. And where we are contracted at which is Rush hospital on harrioson. But in the Armour academic college. The gentleman who gave is the contract in the building. We were promised that we would get a bonus evey 3 months. That was definitely not true. Last time I got a bonus was a month ago. And that took 7 months. Also don't expect your bonus to doubled up on. And believe me, you only get one bonus. They don't double up even though they missed giving us the bonus. Also the bonuses aren't even worth getting. Pros: very nice manager and work place. Cons: corporate doesn't keep their word. And the guy from rush that gave DFS the contract. Doesn't keep word on the bonuses

What is the work environment and culture like at the company?
The work environment is great. Alot of friendly ppl. Mixed ethnicity. Everyone gets along. You do walk past some ppl that have an attitude for no reason. I mean you have some ppl that are mad at the world and everyone for no reason

What is a typical day like for you at the company?
Very smooth and easy. You have a lot of calls off which can make it strenuous and stressful because you would have to do your job and the other persons job

You get minimal or no training but expectations are very high. Lack of proper training and  time to assimilate to airport environment and union staff can be lethal.
You have to be a quick learner and be able to work with short deadlines, plan on staying long hours and not having work life balance. Great opportunity to get exposed to luxury retail, different marketing techniques, meet a lot of diverse, intelligent people. Room for growth- absolutely, if you can manage your manager right and be the "right fit". It' s important to have good people skills and know how to manage tough crowd. Working with Union staff can be difficult and  your hands are tied often times.  DFS  North America has the worst possible union contract, very difficult to hold people accountable even for attendance. High turnover on a management team, constant openings at all levels of management....  upper management tends to push everything on a middle and lower management. People quit because it's not worth it, people get fired by often unexperienced and overly demanding leaders, people make mistakes and there is no room for mistakes.

At the end of the day the galleria only cares about profit.  There was many typhoons the galleria prioritized the profit of the store over the safety of its employees.  "Business as Usual" as if tourists are allowed to leave their hotel rooms.  

There will be announcements on the radio and news that everyone is to remain off the roads.  But the Galleria would still expect you to report to work and DRIVE in the poor conditions. 

If you're looking for work/life balance.  This is not the place to work either.   They have you coming in early for morning meetings and going home to later come back for a night shift.  

The worst part about the place is the Attendance policy.  It is based on "Managers Discretion" which means if you're under a manager that doesn't like you.. GOOD LUCK CHUCK. 

The attendance policy is also any 7 occurrences in a year leads to termination.  That includes tardies, leaving early for an emergency, or being out sick.   This is not a place to work if you have young children who are prone to getting sick.  

The pros of the galleria are the commission and benefits. They are leading in those areas. The galleria does offer good health and dental insurance and the pay is not so bad.

What is the best part of working at the company?
The best part of the company is that they thoroughly train you for the position. The on-boarding orientation process is excellent. Do consider working here if you are seeking an entry-level jobs where you will gain (world-class) experience in customer service.

What is the most stressful part about working at the company?
This depends with each department. If you're in sales, target numbers. Customer service, claims and customer promotions. Even support positions have a demanding workload. 

What is the work environment and culture like at the company?
Generally warm and friendly. Because of the international nature of the business, so expect some conflicts due to language barriers and/or cultural differences. Management is usually trained and competent at conflict resolution. 

What is a typical day like for you at the company?
Always busy. It's seldom to be idle or have any downtime. Management will find some way to keep you busy.

've been with [Company Name] for over two years, and it's genuinely been a rewarding experience. The leadership team is transparent, supportive, and truly values employee input. There's a strong focus on personal and professional development, with regular training sessions and opportunities for career advancement.

The company culture is inclusive and collaborative — people are friendly, and teamwork is encouraged. Work-life balance is respected, and flexible scheduling has made it easier to manage both work and personal responsibilities.

Management consistently communicates clear goals and recognizes employee achievements, which makes you feel valued. Benefits are competitive, including health coverage, generous PTO, and wellness programs.

Overall, [Company Name] fosters an environment where you feel motivated to do your best. I highly recommend it to anyone looking for a stable, growth-oriented, and positive workplace.

A typical day at D.F.S GALLERIA is always expected the unexpected with high traffic flow of visiting tourists. I've learned that making an impact in a clients life is more than just customer service, it's about making the first and last impression be remembered for a life time. Management were very open and supportive with our ideas and concerns. As far as colleagues everyone treats each other as they would a family member. There was never a job that was to hard to handle, there's a solution to everything. The high energy contained within the doors of D.F.S GALLERIA and meeting different people from all walks of life and being passionate with what you do is what makes it enjoyable to go to work. At the end of the day no job is fun unless you make it FUN.

Usually we must greed customers, stock merchandise,order merchandise, organize the store neatly. We had some trainings on a weekly basis.
I have learned that communication is the number one success in every area of work. I have learned that every individual in the company deserves its respect no matter where you come from. I have also learned that there is no perfect  person, and in order to achieve your highest potential you need focus on your goals. We used to have brakes with different employee everyday since everyone had different schedule. The hardest part of the job was the competition and the

Working at DFS was great! I was a beauty advisor at the store. My department manager was really fun but strict when it came to business. He took care of every single one of us (there are 70 people in the beauty department). My team leaders (supervisors) were awesome! The company's schedule is also very flexible. They work around students' or people with other jobs schedules. They always request for schedules a couple weeks in advance to ensure there are no conflicts. I loved working at DFS so much. I met new and interesting people everyday. Coworkers are great too -- sometimes!

I was also sent to Korea for training! DFS is a fun company. They also provide classes to help your performance at work. I'm able to speak a little bit of Mandarin because of the language courses they offer.

I was very lucky to be hired at DFS for my first job. I started off as a seasonal worker and then got promoted to a permanent part-time position. Compared to other sales and customer service jobs, DFS receives easier to handle customers. Management is very strict with rules (i.e. you can get sent home for wearing the wrong shoes/not following grooming guidelines). Managers and team leaders, however, need to work on communication and setting a set system when it comes to policies, rules, and expectations. Your fellow employees make work easier though, with an easy-going floor atmosphere.

It is a nice place to work if the management could improve. I'm not sure what is the management's responsibilities because they give their role, their job onto the employees to complete and without training them at all. At employees risk if anything mistakes made but completing the tasks for them we do not get rewarded and not even a expression of appreciation. Management needs more training, instead of always starring into their monitors and eating all day long in their offices. from what I observed. There are too many politics in the office and management discrimination towards staff but treats their favorite people exceptionally nice and benefiting them.

Top Job Titles	Average Salary
Sales manager 3 salaries reported	$91,667 per year
Beauty advisor 3 salaries reported	$20.33 per hour
Visual merchandising manager 1 salary reported	$65,000 per year
Team leader 1 salary reported	$31.67 per hour
Stocker 1 salary reported	$21.00 per hour

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