escrow assistant

DHI Title

A typical means
* opening the doors 
* setting up the lobby 
* make sure you make coffee before boss arrives or she will roll her eyes and groan
* answer phones and likely be prepared to do the other receptionist duties as well as have her intrude and try to do yours.

Management 
*title boss does have her clear favorites 
* she doesn't care what you have going on in your life, just do your job and take on as much as you can. 
* don't expect any rewards ( because you'll likely be classified as working for mortgage as well.
* your birthday, work anniversary, and secretary day will be acknowledged

Hard part of job

* if you have anything personally hard going on in your personal life, know that the boss doesn't care at all and wants you to smile and fake happiness. the other receptionist that will always be working in arms reach of you will like you and hate you depending on the day. It's also hard to move up, because you won't be afforded the chances to do so.
The builder side and mortgage and title do not let out at the same time and most all of builder is gone at Christmas burning through vacation....so enjoy the solitude. 

Best part of this job,

The Senior Escrow Officer and the Closing Coordinator
They are genuine people who you can confide in and always ask for help :)

This place loves to play favorites. If you are a favorite you can come dressed however you want into the work place, get offered remote and get huge bonuses every year meanwhile you barely do anything. People who actually work hard don't get anything here. They will offer you a position higher than your current position and claim that there is no higher pay because its not a “promotion” even though the position is one step closer to being an escrow officer. They dont offer you the second choice for the better healthcare plan until every two years, so you will be paying for a bad health insurance plan for a while. This company loves to overwork post closers with no help from everyone else who is just sitting around. You are expected to close the 60+ files per day within 24 hours every end of the month.

People who know higher ups and have connections constantly get bonuses for doing absolutely nothing each year. Post closing barely gets help while they are constantly slammed with closed loans and the escrow officers are extremely lazy so if they dont bother to check for mistakes ever, making it harder for post closing. With this being said, post closing is expected to close all the 150-300 packages within 24 hours. If its a holiday, good luck to post c losing because everyone will be leaving early while you are stuck since no one wants to help. They will offer you a position higher than your current position, and claim its not a promotion to not give you a raise. The insurance also sucks.

preparing closing packages for DR Horton Home buyers.
learned that mortgage companies have many demands that you must clear before the approve your Hud Settlement Statements.
Manager was great, Supervisor needed some additional training, just wasn't professional enough.
I had the greatest co-workers.
Hardest part of the job was about the last 3 days of the month, as a builder they wanted everything to close at end of month.  We would prepare approximately 100 or more packages in those days.
Enjoyable was seeing new home buyers get keys to their new homes.

Enjoy learning new things within the entire industry. Can be stressful at times. Long days, especially at the end of the month. But the benefits and pay are good. 
Lots of different personality types within this industry. Find it very neat to work for a company thats an affiliate of a builder with its own mortgage company. Feel I have been able to learn a little bit about the entire industry as a whole even though i only work the title division.

I worked for the company for many years. The company in itself is good to work for ( i.e. the pay, but the management lacks in helping the employees have a work life balance, and also, they  micromanage and make you feel like you are not doing your job. It is very insulting to the employees when management is always in your business. This  makes employees feel like they are not valued. I would not recommend working here if you have a problem with feeling undervalued and also, at the end of the month/quarter, prepare to work more than 50+ hours a week- you don't see your family and you sometimes don't even have time to eat!

What is the best part of working at the company?
Best part were the bonuses when we got them. Christmas party was cool too

What is the most stressful part about working at the company?
Poor management. Very poor training. No work life balance

What is the work environment and culture like at the company?
Stressful everyday. Lucky to have a lunch 

What is a typical day like for you at the company?
Always busy. No help. Mangement unrealistic expectations then talked about u if u couldnt meet them

This place is a joke, when you feel as though you're going above and beyond, they will find something to knock you down for. Not only will you be mistreated, but you'll sit there and bite your tongue while they do it to others and curse because low and behold they have to get off their cellphone. The assistant is overloaded with work, while the escrow takes the glory. Run and run fast, before you become the next person to be talked about. God never sleeps people!

Builder was great to work with but Title 
Branch office was heavily micro managed.  The office staff had no Title experience but worked hard to achieve daily goals.  If you like to be micro managed all day long then this office wold be a good fit.  Long hours at end of each month and especially end of quarter which is consistent in the Title industry.  

You will be worked to the bone, there were nights I worked well past midnight. Worked weekends, too. Instead of hiring the appropriate amount of employees to handle the workload, just load it onto three people and then the manager of the office didn’t pay bonuses out as set by corporate - one per file bonus was split between us. Toxic work environment and the nepotism was outrageous. 

Don’t. Just don’t. 

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