service advisor

car sales executive

parts advisor

automotive technician

shop technician

DIEHL AUTOMOTIVE GROUP

I started out working in the detailing department. Everybody who worked in that department were cool and they didn’t make it seem like just a job. It was more of that family vibe and everyone had their own thing they did and everyone knew who was doing what so there was hardly any confusion or bad days at work. Then I became the lot attendant a few months after. Which I was the only one doing this, so I had a lot of freedom and really nobody to tell me what to do. As long as the lot looked good and the vehicles looked better then my boss was happy. I always liked to stay busy, so being that I had access to all the keys for every vehicle on the lot I would always keep the cars clean and looked good. I was giving customers courtesy rides home if their vehicle was being serviced, I’d drive to all the other dealerships if any dealer trades needed to be made and I would make sure any vehicle that was about to be sold had gas in them as a courtesy to the customer. Then in the winter time I made sure the sidewalks were safe to walk on and I plowed the lot if needed. 

I would usually clock in around 7am and get my day started by setting up my area. I did parts prepping more than tearing down, but I did multiple positions. 

As the parts come in I would get them ready for paint. For tear down I just took the cars apart when they needed me to. I also cleaned often. 

Breaks were very easy, as was taking days off and leaving early for the day.

The work/life balance is fine, being closed on Sundays is good, along with reduced Saturday hours. Pay plan is abysmal compared to any other local dealer. Advisors and technicians are all friendly for the most part. Sales dept is extremely entitled and expect you to drop everything for something they need. Management is absolutely useless at best, and vindictive at worst. Fairly certain I got fired due to recently coming out as transgender, so take that as you will. 

The pay is only good if you’re a single individual with minimal bills and no kids otherwise you’ll be working paycheck to paycheck. Management tends to play favorites right in your face. Someone can get a slap on the wrist for something when you’ll get a write up. Certain managers will tend to harass you until you obey their command. The only really enjoyable part of the job is you will meet certain individuals that make your workdays somewhat enjoyable.

What is the best part of working at the company?
The customers that are patient and understanding 

What is the most stressful part about working at the company?
There is way too much negativity and no moral

What is the work environment and culture like at the company?
Very laid back no pressure in my line of work you have to overextend and try to do the best for the customer in a timely fashion


What is a typical day like for you at the company?
Very stressful for little compensation

-Work with multiple team members to provide detailed information for customers. 

-Work  with the Owner, General Manager and Internet sales team to explore new opportunities of generating business. I am open to any idea that is presented.

-Monitor daily sales presentations. 

- I enjoy the challenge of the "fast paced" environment.

Never worked anywhere with such horrible communication between management and employees. Management needs educated on how to work with and not against the "lower" coworkers.  Also, such a high turnover rate of both new and seasoned employees. Some new ones catch on quickly and leave but also the older employees are getting tired of it and also leaving.  Very sad how one or two people can ruin a workplace. WAKE UP!!

The responsibilities given at first glance seem simple and straightforward until you get to the last line of “other tasks management asks from you”. That’s where they will decide to overload and overwhelm with as much as you can handle then continue to add responsibility on top of that until you’re one bad look away from a mental breakdown. But it’s okay because they “appreciate you”. 

Diehl is a fast paced work environment with plenty of happy co-workers. Many of which have worked here for years. I feel that compensation is fair for many of the positions. I think that company wide training could use some improvement and that appreciation should be shown.

There’s zero room for progression, upper management is absolutely atrocious and will say they will do one thing and do something completely different. They don’t care about customer satisfaction at all it’s get them in the door take every last penny they have and get them out. Pricing is absolutely outrageous on parts and service.

Top Job Titles	Average Salary
Service advisor 19 salaries reported	$65,132 per year
Car sales executive 35 salaries reported	$96,643 per year
Parts advisor 20 salaries reported	$49,000 per year
Automotive technician 22 salaries reported	$84,727 per year
Shop technician 7 salaries reported	$87,143 per year

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