service engineer

regional sales manager

trainee engineer

senior application developer

technician trainee

DMG MORI

This is a company that continues to grow, and is progressively looking forward to the future.  

I spent many days with minimum work to accomplish, and I almost felt guilty for the compensation I was receiving as relates to current market/geographic compensation levels.

I learned as an epiphany from the head of Human Resources that to gain respect in the workplace is more important than being liked.

Upper management is of the highest caliber, including the President and the General Manager.  I had sincere respect for them and also liked them personally.

My co-workers were a mixed bag - it appeared they were hired due to nepotism and were not necessarily qualified for their positions, i.e., remedial PC skills, lack of professional communication/writing skills, etc.  There was a dichotomy of personalities in the office from one extreme to the other.

The difficulty in my position was finding enough to fill a typical workday and dealing with my co-workers egos/insecurities due to their lack of experience in a professional office environment.  The standards and work practices of a typical call center are not practiced, and it creates unfair responsibility distribution with no cross-training to make it a cohesive, productive team.

The most enjoyable aspect of this position was an aesthetically pleasing workplace.  The company includes a nice trip to their facility in Davis, California for on-boarding. It is very welcoming, and you feel like you're part of something really great.

A typical day as an application engineer at DMG MORI starts by looking at current projects, follow up with vendors, follow up internally with sales and service department, contact customers and update status of project. Also, we have a machines' show room that has to be always available and ready for customer visits. Depending on the day, sometimes I would spend a week at a customer training them on a new machine. After the training is done, we have to follow up with the customer and make sure they are ok and up to speed to continue running the machine by themselves. I constantly learn new software solutions to program the machines, how to deal with different types of customers. I also learned how to fully manage large scale projects from start to end. Management is always focused on the numbers from sales. The company is somehow sales driven so all the work done by the service and applications engineers is pretty much a value added to the company. My coworkers are easy to get along. We rarely help each other since each one of us specializes on a different machine solution. The hardest part of the job is getting everything done correctly, succeed on a task and then the manager takes credit for it. The most enjoyable part of my job is that I get to work with top of the line machines and I am being exposed to new technology all the time

It started off as a great company until they decided to reduce headcount and add more work to the remaining employees without offering any pay increases or promotions. HR is not a good resource for issues as they don’t investigate cases properly. Women generally hold administrative positions and only a few can attain leadership roles; mostly low levels of leadership roles and you’ll notice that every female leader reports to a male senior leader. Career advancements for admins and engineers are almost non existent and it feels like they don’t want you to grow so they won’t have to find someone else to do your job. The culture is not so friendly. You’ll experience a lot of aggression, both passive and active. Turnover rate is high. Salary and benefits package are great. If you don’t care much about growth and politics, it is possible to survive a bad boss as management changes almost every 3 years on an average.

This company came to me. I did not go to them. They offered me nice hourly rate with a pay increase after 1 year. Mileage plus car allowance. over lap on PTO. Training available anytime.                                     1st,  1 months after start the took away mileage. 3 months after start took away overlap on PTO. Increased insurance.  1 year  no raise, I forced them to go to 1 class. over the year and 1/2.  No technical support. When you speak up ask why no raise they will black ball me said it would never happen,  I was driving over 5000 miles a month. MY CAR My insurance.  I was told by my reginal manager " if you don't like it find another job" 2 weeks later I had another job. Management told HR I was terminated. I sent HR the email showing my 2 week notice but still blackballed.

I was lured to this company by a friend that gave their recruiter my information. I was lied to make me feel they would give me many great benefits.  Only benefits I got was the general insurance, holidays, and vacation. Rest was garbage.
No training, so you learn as you go. No support, so you make friends with other team members so you can get information. Call in tech support, I believe my 6 year old grandson could do a better job. I have never seen a company this size so unorganized. HR ( if I had a long dil-do for the bit-ches there)  I put in my 2 week notice  and the reginal manager called said we don't need you. They marked me as a fired employee and report that to any company that calls for reference.

At the end of 2019 we were gathered together to tell us what a great job we did, we're all getting bonuses, things are looking great.
3 months later we all get a 10% pay cut because sales weren't great, and a hiring freeze. Then they do a mass layoff using Covid a a reason.
"Hire to retire" is what they said during the interview.
I really did love working there. I learned a lot. You got all the "bank" holidays off and 20 days of PTO. The dental provided 3 cleanings a year. 401k with match.
Really the only thing I didn't like was the open floor offices. Half wall cubicles. You would make awkward eye contact all day long, and there was zero privacy.

Upper management has no experience in the fabrication industry or logistics industry. They think everything takes 5 minutes.  They make demands on middle management that are ridiculous. They think that because they have a college degree that they know more about your job than you do. The raises are minimal if you even get one. It is a hostile working environment. The president and vp like to yell at everyone in front of others. 

I experienced financial difficulties pushed onto me by the company as well as open religious discrimination. When I reported the issues they were never properly addressed. Lower management was allowed to continually harass and berate team members without recourse. Team members were treated like property and there was absolutely no room for a work/life balance. The nepotism is saw was the most out of control that I have ever seen. The insurance and benefits package was so subpar that I went and got my own privately. 

I wouldn't wish this on anyone. 

DMG Dallas management is very weak, little to no leadership skills. I was never briefed on my project when I started and was just expected to 'catch on' - mind you most people I worked with didn't have English as their first language, including my bosses. Besides, nobody in my branch really even knew anything about the OnLy project I was hired for. You also have to be *VERY* respectful to higher ranks - like the Navy or something, especially if they are Japanese. Also, the bureaucracy is very tiring - they'd rather impress the higher ups than get the work done, I feel. They do pay well, but personally I found it a very odd place to be. 

Mori Seiki makes some of the best machine tools on the market. I just think they expanded too fast by acquiring DMG which is an entirely different culture and ideology of machine tools from the Japanese. So there can be quite the clash. In many ways we have grown too fast and in others not fast enough. We have some very good people and some not so good. There is little accountability. For these reasons I think our market share has suffered. We have cutting edge technology but fail in many ways to keep enough of our people knowledgeable of it. I think most of it comes from growing too quickly to keep up. 

Top Job Titles	Average Salary
Service engineer 30 salaries reported	$85,417 per year
Regional sales manager 26 salaries reported	$65,192 per year
Trainee engineer 28 salaries reported	$55,714 per year
Senior application developer 6 salaries reported	$99,667 per year
Technician trainee 12 salaries reported	$58,750 per year

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