warehouse worker

loss prevention director

warehouse associate

distribution center supervisor

unloader

DMSI Staffing

In my 14 years from job to job in the United States DMSI provided steady employment for 5 years. It was, has and will be the best job i ever had, i am sure many people remember me! As i worked in all three shifts! Teaching what i knew based on observation, helping people to produce and benefit without strenous activities or habits you pickup in other workplaces. 

A typical day at work for me was to meet and greet candidates and tour then through the facility and explain as thorough as i could how fast paced a production environment was. On mondays and wednesdays i trained new hires for 1-2-3-4 or 5 consecutive days depending on position and follow up with their progress. I also directed 4 trainers under my supervision and direct their activities to carry on with training and follow ups, touch base with them and see them everyday in their 90 days probatory period, to say hi and see if they were working on product they never worked before, if that was the case we coached them and teAch best methods, many times we also learned new methods from extremely agile people, tasks are so simple and repetitive supervisors, trainers and coaches have to check for errors, is nit easy to mark an entire order of 2000 units with the wrong price. For a new starter cheCking all these things sometimes became frustrated when errors occured, it was our job to be vigilant. We coached and trained basic job functions but with so much different product coming in everyday we needed to keep an eye so we could teach how to handle product to avoid unproductive repetitive moves. It was my job to teach associates that instead of taking a box from pallet to the end of the aisle and then come back for another box it was so much unnecessary walking to do, working smarter, not harder! 
My manager touched based with us daily, his coaching, his words of encouragement just reflected on all the productive and non productive associates and our commitment to assist our employees to succeed.
To me the hardest part of the job was to be in the office when i had to, i liked being on the floor a lot.
The most enjoyable part was to see people receive their checks and see their reaction to their bonuses, many people shared with us in the office, is not easy, but not impossible, and we know it! We did it ourselves!

I would not recommend working here because Ross's DC supervisors and trainers is very unprofessional and uses profanity on the job site. My supervisor was very racist and never looked me in the eye and acknowledge me when I am talking to him. This company has a high turn over because of a percentage you need to meet. I started Sunday through Wednesday in training and the supervisor came up to me Thursday when I started my shift to tell me to go to HR. Go to HR onsite and the HR lady was shocked the supervisor let me go and she asked me did DMSI Staffing called to tell me my assignment ended. Never got a phone call which they wasted my gas driving there and time. This is not a regular temp service like other agencies. DMSI employees is unprofessional and rude how they talk to people. This place only good for People who is out of high school and seasonal work to make pocket change for Christmas. They also have a dress code but when you working up there the females are wearing leggings, tank tops which I am surprise they do not send the workers home for their dress code like they suppose to. They also over work the workers for the little pay that is giving and they make everyone take a test. A lot of favoritism!!! Terrible place to work for on how people being treated!!! This is why you have the one star!

A typical day at work was ridiculous. Asking supervisors for new work was always a hassle and nobody communicated with one another. You are constantly watched like a hawk and criticized for the way you do your job. They expect at least a 75% to maintain your job but the system is so messed up you have to cheat to keep a good score. I learned how to operate the Retek system and the Zebra printer. Management was corrupt. They side with the worst employees there and choose to mess with the employees who actually do their job legitimately. The hardest part of my job was being on a time frame set by someone who has not even attempted my job (They don't know what its like being on a step stool reaching 7 feet in the air trying to cut open boxes and inspect merchandise.) Other employees shared the same problems with the job as I did. There was not that much about the job that was enjoyable. Honestly the highlight was getting easy units and being in the same work station with a pleasant coworker. The only benefit of this place was the incentive bonus known as bluechip. If your percentage was higher than a 75% you could earn extra money on your check.

What is the best part of working at the company?
New acquaintances/co-workers that you meet. Long hours, usually implimented when it's time to go! 1/2 hr lunches where everyone is pushed to get from their assigned location, clock out, retrieve lunch, heat, eat , and return to work in that short time! Low wages,!

What is the most stressful part about working at the company?
Breakdowns in processing leaves backed up work. Everything, including the ability to compensate you base pay with bonuses, would effect your end pay potential! You worked as much as you could to make a descent living! Many people suffered injury to their bodies due to these conditions.

What is the work environment and culture like at the company?
The culture is produce, produce and make your percentages.  If you make the goal, great! If not, you earn a demerit!

What is a typical day like for you at the company?
Check in , everyone has to go through scanner, clock in, go to designated area (varies), work: pack shipments for store chains for delivery ( these items are recieved via conveyer system). Clock out for lunch, eat,return to work (w/in 1/2hr).Work til shift end(for many the shift extends  3 or 4 hours , In overtime, due to interruption throughout the shift.

I worked 3rd shift and the only reason I choose that shift was due to a family issue. I should have never asked for that shift since I didn't know they'd put me in Unit ID, which is receiving all the merchandise in. The overnight hours are horrible if you are not a night person. It was confusing for me to get the concept of "breaking" packs as well (not physically, but mentally to put into the system).  I don't know what it's really like on the floor since I couldn't handle the 11pm to 4:30am and I never was able to stay asleep during the day. I'd end up at home at 5am but not fall asleep until 6 and I'd wake up at 10am. 4 hours? I'd end up being a zombie from 10am-2pm and I'd have to lay down again at 4pm. My food schedule was ruined since once I began to work at night, I never ate during the day and I only got hungry at 12am. I am a lark, which means I'm a morning person and I wake up at 5am even when I do not have a job. Do not ask for 3rd shift unless you know for sure you are a night owl, otherwise you are asking for your body to do something that it can't do. Circadian rhythms are not natural for us to stay up at night.

I have no complaint about the Ross Distribution Center that DMSI helps staff. 

DMSI, the staffing agency, is a horrible employer. The management is a wreck. Simple things like checking your occurrences (that is supposed to take 3 days) can take over a month. 

They don't issue the number of hours they work because they say their main branch is in North Carolina and "they can't handle that information". In addition, they don't give you a number to call 'the main branch' or point you to someone that can help. If you have an issue, they give you the run around or shrug their shoulders. If you want to speak to someone, they tell you to come again later.

It's common for the payroll to mess up. I've gotten paid for a day that was from a week prior because of someone not doing their job right. The sad thing is that this common. In the past year (and it's still only October), it's happened over 4 times. This is tough on someone who lives paycheck to paycheck.

MJO was the staffing agency before DMSI took over the Ross Distribution Centers, and honestly, there is a big difference in quality. MJO was friendlier, more helpful and less confusing.

A typical day at work in the IC/QA department varies on if you are doing IC or QA. I learned that I can overcome my fears if I put my mind to it, and I also learned that I can do a job and learn it then make it work for me and still be above average when reviewed. The hardest part of the job is when you are on the tilt tray exceptions line you have to manage a lot coming your way its you against your boxes and your supervisor does not send you help so you have to find a way to make it work out for you. Some of my co-workers are awesome but I cannot speak on the others because I do not work with them like that. Most enjoyable part of this job is that we can take a break whenever we please as long as it is 30 minutes. Management in our department is a joke I get more respect and compliments from other supervisors and managers in the plant than I do from my own and I am still a temp and have been there for over a year and "I work diligently. But I do not need anyone to tell me I am doing a good job because their attitudes show it whether they say it or not.

Very competitive, and supervisors expect perfection, or at least near perfect capabilities, more than half the time. It's really stressful if you don't meet the 75% minimum quota which is hard enough to get on a daily basis, especially on slow days. Supervisors get in your face about not meeting quota even if it's a little off or just barely meeting it every time. There was some favoritism going on between some of the workers and the supervisors.Trainers were horrible, they explained things in one way and when they returned a few days later to check on your progress, they expected you to do your job in a different way that they never even explained. Most of the workers who have been there for longer periods of time look at new people as if they have zero experience working at all. The only good thing was that a few co-workers were pleasant to be around. In order to get a boost to the pay you received was through a system called "bluechip" where, if you went past the 75% quota, you got paid more based on how much more you did on your next check.

There was a day were a few of my direct deposits did not went threw due to there was an issue in the system we did not know about.  As soon as I got the first call from and associate regarding there was no direct deposit I started investigating and came across there was not just that person  but about 40 % of then did not get it either.  I was able to keep calm and re run the direct deposit report and wire payroll to there accounts. 
I was able to get this result in a timely matter. 

I believe good communication and team work between co-workers and managers its important.  

The hardest part of my current job is to get  payroll report on time from our client.

The most enjoyable of my job is that I know what my job description my job duties. Management don't have to worry about me not getting it done, they can go on vacation for a week and when they get back everything will be running good with no issues.

A typical day at work would either involve counting merchandise on pallets in the warehouse, or grouping and/or repairing merchandise in the conveyor area.  I found it helpful to learn more about some neighboring work areas inside the warehouse to minimize errors and maximize output.  Anyone I work with becomes a new family member, so to speak.  I never have problems finding a common meeting ground in conversation, or especially in suspenseful working situations.  And the most enjoyable part of the job is knowing that a very good deed was performed whenever it happened.  For instance, on occasion I would find a missing box of merchandise that had fallen between the racks in the warehouse.  This discovery and recovery made the shift seem successful.

Top Job Titles	Average Salary
Warehouse worker 10 salaries reported	$18.05 per hour
Loss prevention director 8 salaries reported	$19.44 per hour
Warehouse associate 1 salary reported	$17.75 per hour
Distribution center supervisor 1 salary reported	$71,000 per year
Unloader 10 salaries reported	$18.90 per hour

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