telemarketer

senior sales specialist

customer service representative

compliance officer

scrum master

DOT Compliance Group L.L.C.

I've been here a while and it seems as though the marketing is going WAY DOWNHILL.  I applied to the company because the ad for employment said that they have the "Highest Quality Leads" however their leads are TRASH. They also say that they have the "Secret Sauce" because their leads are developed "In house" through "Proprietary Technology" which in itself ANOTHER LIE. They promised that we would NEVER have recycled leads or "Called on before" leads however EVERY LEAD we have is RECYCLED and called several times a day. If they would put as much effort in NEW leads as they do in untrue employment ads, then maybe they'll get somewhere. EVERY LEAD has been called on, and VERY much recycled. There are SEVERAL angry customers that are SPAMMED with emails and junk mail about "updating their" file- which isnt true. We are calling everyone that ALL THE OTHER companies are calling thus making them angry and when they are angry- We are not making money- they have changed the pay structure SO MANY times.
They system we use is VERY OLD and outdated.
Good job for someone retired, or a student, but apply at your own risk.
Oh, and if you are not performing, you can forget about getting help from a manager- you have a be a top seller to get help.
I'm embarrassed because I referred 3 people, and 1 is my brother and they all quite withing the first month.

In the past I’ve held positions in less than desirable work environments. It was so refreshing to find a work from home position where not only do all coworkers work so well as a team, but management treats you with respect and really show they care for their employees. That seems to be very rare in so many establishments these days. The actual work is low stress and I felt that I was very well trained in order to carry out my day to day responsibilities to the best of my ability. They pay us a great, livable wage and give us PTO, paid holidays, schedule flexibility (should we need time off for personal matters), and also give us the opportunity to make up time after work hours. I’m very grateful to be employed by DOT Compliance Group and would recommend to anyone. 

What is the best part of working at the company?
The people who work there. They are kind and caring. The pay is good also. You can take the job with you on vacation if you like. Because you can work from anywhere as long as you have WiFi.

What is the most stressful part about working at the company?
Sometimes the job is problematic when talking to some customers when you don’t speak Spanish. Other than that, no problems.

What is the work environment and culture like at the company?
Easygoing. But serious when it comes to business. 

What is a typical day like for you at the company?
Logging in to work and starting with a list of outbound calls to assist people who have D.O.T numbers with being in compliance with state and federal regulations.

Can work from your laptop, training is a bit rushed. A lot of information provided for 4 days. Management is very helpful. But one thing I was upset about is how they are not clear on how the leads work. Expect to COLD CALL, however they decide to explain it at the end of the you are COLD CALLING. They provide you “leads” but it’s all public records and you’re reaching out to people who did not ask for a call let alone know who you even are. That part is what really discouraged me as a newer rep. If they were clear about this I wouldn’t of even applied. 

In the DOT Compliance Group, the seniors who run the teams have been incredibly helpful to me. I developed my ability to handle a variety of job scenarios, particularly through training sessions that prepared me for doing so. I appreciate how everyone in the DOT compliance group has a clear function and responsibility to fulfill. Projects go well, and a collaborative environment between team members and seniors speeds up work. In general, the management has been helpful, at least that's how I've felt during the past two years.

The work is great, love working from home, love the job functions, love the customers. Everything that doesn't have to do with most of the other employees and managers. Most of the managers pick their targets and stay on them, get on to them about anything they possibly can. While, the employees that deserve to be on and/or fired are always getting a free ride and get to do what they please. They have no consequences. 
They want the bad employees to work there and the good ones gone. Which should be the opposite.

What is the best part of working at the company?
The company was great a few years back when they were small.  Management was easy to talk to and goals were able to be met and exceeded.

What is the most stressful part about working at the company?
Not really stressful but just the daily grind to make calls leads to burn out


What is the work environment and culture like at the company?
Pretty laid back in the beginning but as they got bigger seems like corporate greed has set in.

What is a typical day like for you at the company?
Work from home, structure your day as needed from 7a to 7p

What is the best part of working at the company?
Management are all the best, the company really takes care of its people!

What is the most stressful part about working at the company?
Working to make minimums to stay with company. 

What is the work environment and culture like at the company?
You work from home and you have sufficient support. 

What is a typical day like for you at the company?
Cold calling all day while taking a few inbound calls.

This company wasn't worth working for. Started out ok ,people seemed nice but soon found out the owners true colors.  I could do the work just fine until one area,I asking for simple an accommodation (chair to sit in)and  was absolutely told no. To add insult then was told."they want totally healthy young people  with no injuries working for them." What a joke.

If you're driven, enjoy a challenge, and want to lay a solid foundation for your future. This is the appropriate location for you. Like any other new employee, I was too concerned with deciding which organization I should work for. Young talent is valued, and opportunities are provided for them to work directly on and oversee good initiatives. They appreciate employee comments and continually improve to give them a positive workplace atmosphere.

Top Job Titles	Average Salary
Telemarketer 1 salary reported	$20.00 per hour
Senior sales specialist 5 salaries reported	$20.80 per hour
Customer service representative 3 salaries reported	$18.75 per hour
Compliance officer 3 salaries reported	$20.75 per hour
Scrum master 2 salaries reported	$97,500 per year

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