security officer

site supervisor

armed security officer

flex officer

security supervisor

DSI Security Services

---Like any contract wage job the pay is below anyone's standards regardless of experience and background. They might offer benefits but at $9 an hour it's hardly a benefit to afford by most. 

---This is a job to make do, help supplement a retirement or stepping up to something better. Upon hiring was asked by the manager and in the application what shifts could I work that would allow me to give my best performance which I gave. That was a farce all to it's self. I am presently working a place where you sometimes end up working the 1st, 2nd and 3rd shift in the same week. Also the amount of hype and silly military and police like professionalism that was trying to be imposed upon me in being a guard. That is was like I was supposed to put the job first and everything else second' right.

---It's really totally messed up and from what I have been told is the status quo for most positions with this company and turn around is pretty high. I can understand why this happens and site supervision and management have apathy behind that fake smile. It's pretty much one of those between the lines "work or go someplace else" smiles.  

---Maybe someone else might have a cake walk or nice job someplace else but here it's a job of desperation or other reasons with constant issues of clients says, company says, grouchy customers and you in the middle. I tried so hard to do the right thing and do my best but I got tired, exhausted and sick way to often because of it so I went elsewhere. Some people I work with looked like death warmed over others seemed closed with a false sense of being content you could feel the tension and unhappiness radiating off them. 

---It is as many seem to say here it's the industry standard and work environment being a guard in this state. Contract driven wages and a lot of stuff added on because no one else wants to do it or the client wants it but not have to pay extra for it.

---You have to keep a thick skin and believe that you are better than the company. A terrible shame that a person who wants to work a decent wage and honest job has to deal with things like this. It shouldn't be this way but it is. With the competition of low bids this industry will always make a profit and the people who make it for them are ether needing the work, augmenting a budget or the most unfortunate part in some places delusional in thinking this is a profession with places to go an be someone. They might be out there but I betting that is a very, very low percentage. 

---Good luck people and hope you find good things.

A typical work day with D.S.I was very interesting, and adventurous. Upon arriving at your post, you’re required to immediately fill out a report for your shift, sign into all logs, and begin keeping a tracking record of all activity on the property. Log in any visitors onto the property using a valid Driver License, upon granting access into the property. Periodically you are to do a routine Patrol through the property, checking doors, hallways, and any public facilities located on the property. At the end of each shift, from that same logged report signed from post-shift, you close out the day describing any last final details and mentioning the Officer relieving you of duty.
I learn really quickly that anyone is capable of committing illegal acts, and a lot of activity happens during the night, and you should never lean to your assumptions. Facts, observation, and record never lie, spacious activity is anything posing a threat to the Rules and Regulations set before by the Property, and government law.
I personally never had a problem with management, if an officer called off the schedule, you could possibly be called into work any hour of the night, generally were required to work no less than 12 hour shifts, when schedules to work. My co-workers were all honest, respectable Officers, I personally didn't have any negative experiences, we all are Officers doing my Job, and covering our duties.
One of the hardest parts would be, committing to some grave-yard shifts, which could be a little tiring especially if you’re called into work unexpectedly, resulting into doing two 12 hour shift back to back, with only 6 hour breaks in between.
The most enjoyable part of working for D.S.I would be meeting new people every day, knowing you’re providing a level of security for the residents, the flexibility as a Security Officer, and a guaranteed to see something very interesting, almost every shift.

A typical day at my post was alright for the most part. Clock in, review the report of the person you're relieving, then prepare for the incoming shift change for the client's workers. Depending on your role you'd have key rounds and buildings to lock up or open. Night shift could either be very boring or extremely chaotic. We did a lot of clerical/administrative work that did not feel like security should be involved in but if the client wanted us to do something, we did it.

Management was fine, the site commander while I was working there was a great lady, nothing but respect for her, she would do what she could if you needed time off or were having family issues. The Major and the Lt's were all generally good people too.

Workplace culture was fine, just do your job as best you can and if anything goes wrong get in touch with the shift supervisor over the radio. The uniforms weren't the best and doing key rounds in them during warmer months was not pleasant.

The hardest part of the job was the extra work the client made security do. Having to do "callouts" for mill employees that could last hours and were so mind numbing, I do not understand why the guards were doing this and not a union rep since these people at the site have a union. During the first few months of COVID we would get conflicting orders weekly and daily. Sometimes the client wanted one thing done a certain way, then the next day it was another.

During my last few months there we were so short staffed everyone was working over time. I could not have a day off without my phone ringing. Working so much OT and being paid so little was very draining and morale across the site was at the lowest I'd seen it since I began working there. The region branch we were part of did it's best to pretend we didn't exist and ignored any requests we had.

I had the unfortunate experience of working here as an area supervisor (director level position) overseeing several site supervisors, about 40 sites. 
From day 1 this company lied about nearly every aspect of the job.  I was salaried, on call continuously without any days off and received calls around the clock. There was not a single day that I didn’t receive calls multiple times in the middle of the night, every weekend all weekend, and every day, all day- despite them having an answering service.  They treat their employees so poorly and pay such low wages that they are routinely understaffed at posts. Despite hiring and training people constantly because of the high turn over and trying to create better conditions and experience for the people working under me, the policies of this organization undercut you at every turn. When posts were uncovered I was expected to work them, with 40 posts and these kinds of conditions, I never had a day off, I often worked 70+ hours a week, not to mention that I was never able to take vacation or do anything with my family.  This is not normal for this level of management at a company this size. 
Initially hired with a promise of full benefits and insurance for “about $300 a month” I ended up uninsured because the monthly cost was $1200 a month, and the company contributed nothing towards those costs. I was also promised a vehicle allowance, yet that was slow to be paid each month and only paid if I drove 1200 plus miles in my own vehicle each month- which was NEVER a problem as I typically drove 3-4 times that.  I was also expected to float about $800 a week in expenses which were slow to be reimbursed, including travel, fuel, and food. 
This level of disregard for the lives of employees is hard to describe and was shocking from a company this size.  I also witnessed blatant discrimination based on race and sexuality and verbal abuse by a more senior manager. 

DSI, D-eceptive, S-ecretive I-rresponsible. Never in my life have I ever worked for such a terrible company. Maybe some people found something decent with them which is great but for myself and a few fellow workers it was nothing more than drama and a cut throat do or be fired job. The schedule was always changing with mixed shifts and hours causing poor performance due to lack of sleep. They expected you to rotate your life around their company and throw your health and well being to the wind. Monthly meetings were a joke and nothing more than rant sessions that got nothing accomplished. Previous site supervisors had no backbone and those that did found themselves working at another site or let go. The public that the guards dealt with where adversarial, rude and sometimes hostile and they did they best they could and yet the client and DSI would give very little if any kudos. But if something caused an issue the guards were the 1st to blame and at times embarrassed in public by a apathetic client contact or Superior. The guards where always the last to know about changes and expected to comply with out question. Management would never tell the whole truth or alert people to issues allowing the "problem" to look as if it was the guards and not those at the office. The office used the good old saying of "I-gave-you-a-job" or "You-are-in-Florida-work-or-not" stuff. They have lost a few contracts of late and pull the rug out from under a lot of people with out even so much as an apology or trying to console them and help find them another place to work. Maybe someones happy with them good for you. Word of advice make sure you have someplace else to go because this company is the American version of cheap expendable labor. Welcome to DSI.

I am currently a Site Supervisor for the company and there are alot of good things about the company and the Supervisors. The Supervisors respond to emails and phone calls and texts most always. Field Supervisors are very knowledgeable and give great advice on certain situations. There is plenty of work to be done most of the time but alot of that is because of people calling out sick or showing up late constantly. There is no discipline for tardiness or insubordination for guards who work for the company. The inmates run the prison so to speak and tell the Supervisors what they are and aren't going to do. I believe they allow this behavior because they are constantly understaffed. They dont pay enough money to their guards or provide livable wages. There is rarely wage increases. You could make more money flipping burgers than working here. Its ok if you are semi retired or live with your parents i guess and can survive on those wages. But there are alot of good things about working here too. You get paid lunch breaks and the hiring manager tries his best to accommodate your needs when placing you to a site. The management is easy to contact. The job is very easy and laid back. Most Supervisors are supportive and caring. Even if they can't do anything about a situation they will at least listen to you. Dsi Security Services isnt the best company ive ever worked for but they are also far from the worst. I would absolutely work here again if i ever left for any reason and I would recommend the company to someone who can live off a mediocre wage.

DSI Security is new to PA and what I have experienced so far is good. They seem to care about the staff and have a very open door policy to all levels of management. I have spoken to the Regional manager multiple times when he visits the site I work (which he does regularly) and he may not have the answer I want, but he is straight forward with you and follows up. My site manager is easy to get along with and try's his best to accommodate you with scheduling and days off. I even heard a story about how someone from the main corporate office called an Officer when he was in the hospital very ill to check up on him and wish him well. I also have meant someone twice from the corporate office in the short time I have been here, never meant anyone from corporate in all the other security companies I worked for. He actually took the time to really talk to us guards and hear what we had to say.

The pay isnt the greatest, but its more then what some other security companies pay in this area. Benefits suck like most security companies, but they do offer paid time off. Not a lot of advancement options because they are new to the area, but I have heard them talking about contracts they are trying to get.

I am assigned to a hospital and the hospital employees are sometimes hard to work with and act like they dont care about us, but there is never two days the same. Always something to do.

They arn't perfect, but better than most security companies I have worked for in PA and they actually seem to care about the staff, so I give them 4 stars.

I worked for 4 years with DSI in Jacksonville, FL.  I had only planned to stay a year, but when I gave my two weeks notice, they asked if I wanted to stay "on call".  I wouldn't be committed to anything, and could simply take shifts as they offered on a need basis.  I liked it so much I saw no reason to ever quit.  I only quit when I moved to TN.

It's a small company with a handful of contracts.  They really take care of these contracts, and the manager will likely know you by name at least.  The office is actually a converted house, and it really is very homey.  Being versatile as I am, I was trained at several different sites (I like variety).  The manager would always talk to me one on one each time I'd learn a new site and tell me about the client and the job I would be doing.  

If you make mistakes, they are very forgiving as long as you learn from it.  They also really appreciate a job well done, and have Officer of the month.  (I got it once)

Near Christmas they had a small Christmas party at the house/office and encouraged everyone to come by throughout the day.  The manager, secretary and other officers would sit on the couches and talk like a family get together.  

The pay isn't great, usually $8 to $9.25, but not terrible.  They only pay minimum wage for training hours.  All of their sites pay about $8.

As the company is rather small, there isn't much advancement.  There is one branch manager, an office manager, and a few of the large contracts will have a contract manager.  If you start as an officer, you can maybe aspire to site supervisor, but that's likely as far as you'll go with them.  But they are the most pleasant people I've ever worked for, and if I ever went back to Jacksonville and needed a job, I'd be happy to go back.

Sometime back I applied and it was like all the rest of them out there. The hype, talk and waving the flag kind of stuff. Decided after talking with some people who also worked there to post my experiences. 

The first thing was all the ridiculous paperwork you had to fill out and read. Tests that are nothing more than to check to see if your literate and the stuff you sign and read seems to imply that anything you do wrong is your fault. 

The pay is very peckish and I doubt one could afford the so called health insurance they offer. Minimum wage during training? Really? I recall over the years you got paid the wage you worked while training on the job.

No retirement package of course being a contract value added work as your required at will thing. Nothing new and expected. They charge you for drug testing, background and credit checks. So they come out ahead already in the event you don't work out and or you decide to move on. 

Worked for them a bit and decided enough was enough. As much as I believe in giving your best and believing in yourself as a professional this company like the rest do not pay you professional wages or merit training with points to augment your pay. In fact in all the paperwork you read and sign they practically seem to scream you are paid a contract wage as the client wants to pay (low bid - duh) as well as saying more or less work as you are required to and you will get a pay check. 

In these times always believe in yourself and do the best you can but don't limit yourself to this company I am sure others out there (maybe) might provide something you seek as a professional in practice as well as heart.

Pay is low, hours are long, stress is high, managers are a joke, benefits (health insurance) way too high and coverage is way too low.I was with them for about 18 months. Within 6 months I was promoted to site supervisor, at a dollar an hour pay increase to $12.50. However when I would fill in on OT and open shifts they paid me the going rate for officers and not the site supervisor rate. Within a month of taking the promotion I was ordered to go to my 2 sites on my own time (nights and weekends) and inspect the officers, even though I live thirty miles each way from the sites. I was told that I would not be compensated for the additional hours.From April 2018 to January 2019 the officers had to work 6-7 days and some 12 hour shifts. This was MANDATED by the D M. Potential hires were few and far between.During October 2018 and January 2019, I had direct contact with 155 applicants. Out of that we hired 6. Three quit within their first week, one was fired and two have started within the last month.Managers in my area have NO respect for the officers or for the officers time off.I missed 2 days of work in March because of the flu. Our new D M called me and expressed his displeasure with me. He then called my Site Supervisor and stated, according to an affidavit, that " he (meaning me) must have voted for Hillary Clinton". I still have NOT decided where to go with that. The ONLY plus to working the site was meeting great hospital employees, patients and visitors, and giving them the best security possible. From my time with DSI, I gleaned the fact that to be in upper management did not require a lot of brain power, finesse, or concern for your employees.

Top Job Titles	Average Salary
Security officer 6 salaries reported	$16.38 per hour
Site supervisor 23 salaries reported	$17.45 per hour
Armed security officer 8 salaries reported	$14.94 per hour
Flex officer 6 salaries reported	$17.50 per hour
Security supervisor 4 salaries reported	$16.31 per hour

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