shop assistant

sales professional

mechanic

customer service representative

application developer

DXP Enterprises

I worked here from September 2018 to September 2019. When I started working here, the company was great. I enjoyed coming to work. It was fast paced and I had no problem with anyone there. My job position was easy to learn and easy to do. Manager and supervisors ran the place well. Towards the end of 2018 we were told that the company would be implementing a new warehouse management system in 2019. Seemed great at first. Our production would go up, less mistakes, less hours, and less effort to do the same amount of work. Pretty soon we found ourselves working long hours and weekends in order to prepare the warehouse for the new system by, relabeling, cycle counting, and, rearranging many things. Originally some of us were told that we would only be doing that until the beginning of 2019. Well 2019 came around and we were a few months in and still working weekends and long hours. After the system went live everything just fell apart. We also started using this trashy technology RF scanner. I’m the type of person that absolutely enjoys technology and learning how it works but, that RF scanner is complete trash which made my job difficult. After a few months of chaos everything was finally getting back to normal, however now there was new managers and people from higher up in the company changing many things and many good people quit. A lot of people told me to leave and find something better, “it’s not worth it” “you’re young” “this place is trash” “you’re so much better than this” but I held in there. I’m not the type of person that likes to just quit because of any small problems or discomfort. Also even though we needed help, the company made the mistake of getting a temp service to send people to help us. Many of those people being rude, bad attitude, thieves, ghetto, and definitely just plain nasty. No home training what so ever. I abhor working with these types of people. With all of this things I definitely started to feel as I did not want to be there any longer. More time passes by and I see my work ethic start to drop drastically, I could tell the supervisors could see this as well. More time passes and, at this point I’m just so worn out getting at least 3-4 hours of sleep each night and I’m really starting to get tired of this place. But in my head I kept repeating “it’ll get better”. In September 2019 my not getting enough sleep situation lead to a problem witch lead to me getting fired. I would only recommend this place to someone who is just starting off. Don’t stay too long.

A Typical Day at Work
Morning/Arrival: Unloading trucks, checking incoming, and receiving shipments.
Mid-day: Inventory reconciliation, labeling, and staging materials for storage.
Fast-paced routine: constant movement, and high pressure to clear docks.
Closing: Cleaning up the bay and ensuring all data is entered into the system. 
What I Learned:
Operational Logistics: How to efficiently process stock numbers and understand inventory flow.
Technology Proficiency: Operating scanners, tablets, and Warehouse Management Systems (WMS).
Teamwork and Prioritization: Managing personal tasks while contributing to team goals.
Machine Operation: Potential to learn to operate forklifts or pallet jacks. 
Management:
Varied Experience: Reviews indicate management can be less than supportive, they might be perceived as not caring, sometimes creating a "high school" environment with little appreciation.
Accountability: Sometimes, management fails to hold all team members accountable, relying on, say“hard workers to pick up the slack”.
Workplace Culture:
Camaraderie: Co-workers are generally seen as helpful, friendly, and entertaining, which makes the hard work easier.
Fast and Competitive: It is often a "sink or swim" environment that is high-speed and sometimes disorganized. 
The Hardest Part of the Job :
Physical Strain: The work is "back-breaking" involving constant standing, lifting, and repetitive movement, particularly when having to work a lot of overtime. 
System Pressure: The need for 100% accuracy while maintaining a high pace. 
The Most Enjoyable Part of the Job:
Camaraderie: Working with a great team makes the day go faster.
Clear Goals: The satisfaction of seeing a "clean dock" and completing tasks, and for some, the high amount of overtime pay. 

Well it started off nice, I thought they were nice, good people. Slowly became an odd and uncomfortable place to work. Seems easy but there's a lot of heavy lifting and quirks to get passed hauling things just have to act like it's no big deal I mean it's doable but it being a small branch if you get hurt or whatever it kind of feels like you're on your own, just have to deal with it. Not like other companies I've work, not up to modern standards in that regard. Don't break routine, be just like them if you want to be part of the team. A team that when I was late a few times due to car problems for a short period of time, played with my livelihood and cut my hours told me it was due to lack of deliveries but then I was told it was because I wasn't on time a few times when I was trying to figure out what was wrong with my vehicle. No warning system, they just go straight to upper management, seemed like. I'm use to a company with a warning system, point system, a heads up even.. anything, but no..none of that. Thereafter felt like I was walking on eggshells and could be let go for any reason, without warning. Not a good feeling. Also Felt  tension , sarcasm, passive aggressiveness when I brought up the issue of them smoking inside the warehouse. Up to 4 to 5 times and that was just before noon, more afterwards. It was like working inside a smokeshack and I felt like it was a problem if I went somewhere else while they smoked. Other than that I loved my job I was learning new things, gaining experience. Customers that i delivered to were great, would have great conversations with them made sure their needs were met. Once I was on the road their were hardly any issues at all. Too bad there's always a downside to things, unfortunately.

I was only employed with DXP for a few months.  I never received any real training and most of my days were wasted staring at an inactive computer screen and playing on my phone.  The morale of this place is pretty much non existent.  My first week there one of the sales guys walked into the office screaming at the manager that he was gonna "kick his a**" and that he "better watch out" and the company just let it go, no kind of action was taken.  I brought my concerns to the attention of several "managers" but nothing was ever corrected.  The older man that works in customer service really shouldn't, he is the rudest most unprofessional man there is.    At the start of everything with COVID19 no precautions were taken and if you had concerns about your safety it didn't matter.  Also I ended up having to stay home with my children during COVID to which my manager informed me that I would still receive my pay, well a few days in and I get a call that I am being "laid off"...this in my opinion was a very dishonest and shady move.  This whole place is just a joke and if you are looking to feel a sense of accomplishment or like you are benefiting from going to work everyday, steer clear of this company. 

Starting salary is below industry standard.  Annual review for raises are not given.  With inflation will be loosing money every year you continue to work for DXP.  Will be part of an 
on-call rotation schedule, given a company provided laptop and cell phone.  While you are expected to answer company cell phone after normal business hours every day for the 1 week you are scheduled to be on call, DXP will only pay a $50 bonus in your next check if a order is placed while on call.  The kicker is the $50 bonus will be on your next pay check but the bonus is taxed.  $50 bonus is a flat rate no matter how much time was given up after normal business hours or weekend hours.  If an order is not placed you will not be compensated for the time used during your on-call schedule.  DXP will require you to give up nights after 5:00pm during the week and 24 hours on Saturday & Sunday just incase the emergency afterhours on-call cell phone rings. 
Buyer beware, as on-call requirement may not be mentioned during the interview.

I used to casually job search and I would constantly come across the same job going up every couple of months and I knew right away that it was due to turnover. Against my better judgement one day I applied anyway and sure enough my suspicions were true. Very toxic workplace, coworkers who smile with you and then gossip behind your back, managers who micromanaged and reprimanded people publicly in a very humiliating way. The building is dilapidated and in a sketchy neighborhood. We had sketchy characters wander off into the building occasionally and had to have a police officer onsite a couple of times while I was there. There's a very clear understanding when you work here that you are at the bottom and the company doesn't care about you. Worst place I ever worked. Even the bad jobs I worked in the past, the people were a delight to work with. This place was just awful period!

clock in by 8 am when i reach the work area and assign to my designated area. open shipment of o-rings and verify the quantity of o-rings and assure the product was correct. then follow instructions on the delivery sheet and seal packages of o-rings to prepare for delivery. i learned to be responsible and take ownership for my own mistakes and how to be a team player. my management was understanding and easy to talk to with great leadership. all of my co-workers were very friendly and supportive as we met deadlines for deliveries to be ship off on time. the hardest part of my job was picking up someone else duties when a co-worker was absent.  the most enjoyable part of my job was learning to grow in a company as a young, inexperienced, learning employee. then getting paid at the end of every two week period acknowledging i accomplished my job.

I only got hired on to help move to a different warehouse.  I got laid off 1 day before my year mark, so I did not get any of the vacation or sick time repaid to me.  They use computers that were still running Windows Vista and every machine I worked with was well over 20 years old.  I normally had to try to fix problems when they arose.  Every suggestion I ever made to try to make work better went in one ear and out the other, regardless of what manager I spoke to.  They also lost my healthcare paperwork, so I didn't have health insurance the entire time working for them.  This company is not only terrible to their working class employees, but to a good portion of their customers as well.  We lost countless customers during the time I worked there.

tl;dr:  DXP is terrible, never work for them if you have any respect for yourself.

I'm a former employee of DXP I have never experienced such condisending, unprofessional, rude, belittling people ever! The AP department had just gotten a new AP Manager and I'm not sure who or why she was ever allowed to be anyone's manager, one that cannot control her home so would control employees to a point of total disrespect, no one should ever work under that kind of stress and the supervisor was just as bad. Hopefully at some point the owners will review these reviews and make much needed changes. The AP department has no organization, no training provided, just a melting pot of gossip, drama and blatant disrespect. No room for growth there and daily negativity. The managers and Supervisors should consider more training that is offered by their boss on how to manage.

What is the best part of working at the company?
Insurance benefits are great . Good insurance and at a reasonable price .

What is the most stressful part about working at the company?
Upper management . I was warned when I started who to stay away from. They do not want you to do more than your job. They will say mind your business. Just stay in your lane and do nothing more. I was not use to that. I was taught to help others and stay busy. 

What is the work environment and culture like at the company?
They do not pay much . When there are meetings they buy lunch.  Some employees are very nice . 
My position was eliminated. In my past employer experience I still speak to co workers and management. Here not many want to talk just strange environment.

What is a typical day like for you at the company?
Go to your cubicle and do your work .

Top Job Titles	Average Salary
Shop assistant 4 salaries reported	$23.69 per hour
Sales professional 9 salaries reported	$80,176 per year
Mechanic 5 salaries reported	$34.15 per hour
Customer service representative 10 salaries reported	$52,592 per year
Application developer 2 salaries reported	$83,658 per year

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