senior maintenance person

security engineer

apprentice

shift leader

maintenance technician

Daifuku

Travel: Company was dishonest about expectations and frequency. Company originally advised 90% with 1 week turnarounds, it came out to be 100% travel with little or no turnarounds and if one was scheduled it was only for 2 days about every 12 to 16 weeks. Travel requests for travel times were often ignored and purposely left to the last minute making planning of employee life at home very difficult and stressful.

Accommodations were horrible. Usually the cheapest hotel in the area, with no amenities. Hotel was usually an issue with local police and personally experienced on several occasions unauthorized entry into my room, loss/theft of personal items, fire across the hall in which smoke penetrated my and affected all my clothes, frequent loud arguments and fights by neighbors at all hours, fire alarms going off all all hours, failure of a/c and heat unit, loss of mail and receipt of ordered items that delivery was verified to the hotel, Laundry facilities not always working or dirty/unsanitary.  This is just a short list and when the made the employer aware of these conditions they did nothing nor did they care or respond. I was made aware the company has been aware of the conditions at the hotel for several years.

Hours are 10+ per day. Generally 5am to 4pm with 1 15min break given, 5 days a week and many times 6 days (unscheduled) were expected regardless of what was going on or planned in employee life.

Training was very very poor. After initial online training (osha) and some general product training was given, little or no other online product training was available during the entire year i was there. Onsite training was very spotty, and very combative at time. Many times we were told to observe with no way of directly seeing what was going on. Some sr. staff was purposefully abrasive, demeaning and abusive (bully) towards new and other established employees. The behavior was condoned or was hidden by the company on a regular basis.

Allowances for personal life, ie: dr., dentist or other personal, was discouraged by onsite management. Usually met with suspicion and or disapproval regardless of how much lead time was given. Medical issues were often frowned upon unless it was to be a concern of an onsite incident.

Safety was always talked about but was often expressed as the employee fault. Any safety issues brought up by employees were usually ignored or downplayed. Company never assumed any responsibility.

Reimbursement was for travel expense was very low. Typically would be in the bottom 1/3 of what normal travel expenses, both US and international, for area and only for meals only and 1 tank of gas per week. No expenses for incidentals such as laundry or simple entertainment.

Wages were usually 12 to 18% lower than same or similar jobs within the industry. Med and dental benefits are ok, but nothing spectacular.

Company is run as if its on a shoestring budget. Employee contributions are rarely recognized or appreciated.

This company deserves is low ratings.

You’ll find yourself in a lot of monotony at ELS due to management being promoted to management without being qualified and a disconnect between them and upper level leadership. This will echo down into lower echelons of the your site/organizations as incompetence, apathy, or ignorance. Often times you will be asked to take on roles/responsibilities outside of one’s scope and to get around that the offer letter will be extremely vague regarding scope. If you’re an M2 that shows competence you will be expected to do the roles of an M3/Controls or put in a situation that demands that while other higher roles will let you “pull the sled” and profit off you. Very rarely is accountability upheld and you’ll see a considerable amount of gatekeeping as most AMM’s/MM’s are good friends with HR and will send messages that inhibit advancement/growth. I witnessed multiple individuals held back due to this, as well as several unqualified individuals avoid repercussions as well as be promoted. If you need something to hold you over until a serious job it’s not bad, however they’re unable to meet the demands of a lot of their contracts so be careful how you position yourself when seeking employment with this company.

What is the best part of working at the company?
Pay was good and training was excellent. Inside warehouse job.

What is the most stressful part about working at the company?
Not given regular breaks or a lunchtime.  Shift schedule could change overnight with no notice. High pressure to keep lines and equipment running.

What is the work environment and culture like at the company?
Very closed off each shift team was independent of other shifts. Alot of rumors and guessing as to what was going on. Floor managers were under enormous pressure to keep things going. Floor managers were not helpful at times, couldn't make a decision without upper management and Amazon included.

What is a typical day like for you at the company?
Badge in and walk about a quarter mile to maintenance area. Get cart and tools out and get area assignment for the new night. Keep close eye on area and respond to any calls on radio for maintenance assist in your area. Complete daily PMs, this was to be done by mid shift. Respond to calls to unblock conveyors (daily occurrence), try to stay up on required paperwork and any training that was thrown out. Out everyday at same time. Very little OT while on 12 hr shifts.

This has been by far the most stressful job I have ever had. Management treats you like you are the plague and will dismiss anything that doesnt go against their paychecks. If anything is brought to their attention that could slightly impact their checks they will go out of their way to take it out on everyone instead of sitting back and thinking how to fix the situation. Management has no idea how to actually manage people or let alone talk to people. If you manage to actually see management out of the office you are best to walk the other direction as they only come out to flaunt their superiority and talk down to you. Only way to move up is you better be best friends with them as they do not care about work ethic or knowledge just how much you can suck up and be a yes man to them. Any sign of advancement is quickly dismissed with no reason given or they plain out ignore the fact you are trying to go for a promotion. 

If you love to suck up and take it then this is the place for you. If you are someone who prides themselves on work done then look somewhere else as you will be treated like you are worthless here. I regret coming to this company as it has made my life much worse.

A typical day in Fabrication department when lasers are running consists of trying to look busy when the focus is on training one individual amongst 4 or more on the daily . I felt as if I needed to fight over simple tasks to stay busy just to get through my shift. 

The training is a joke that they put on a pedestal which lacks consistency and structure. They pick and choose who they want to run or train on the laser that changes daily so you can’t consistently find a rhythm.

Management is non existent and doesn’t hold anyone accountable. They show up on the fly point they’re finger do this and that request odd tasks to be done. Pretty embarrassing. Doesn’t lead.

The workplace culture feels like a prison. I’m serious you have to key in a few set of doors and god forbid you have a conversation with anyone on the clock amongst the workplace.

The hardest part of the job was clocking in every shift because you knew the downtime was inevitable and would have to compete over daily tasks to stay busy. The most enjoyable  part of the job was being able to clock out.

I never had any legs/feet issues until I work at Daifuku.  Most of work perform on conveyors you need a ladder.  I'm talk about 10 to 30 feet ladders.  Taking pics with a smartphone is part of your PM's.  If you do not have a smartphone you can't do your job.  There is a lot of dust in the warehouse if you have any allergies/respiratory issues do not work here it will affect your health.  You work a 10.5 hour shift.  Monday thru Saturday retail operator work two shifts days and nights.  If you work on the night shift after retail operation hours you have four hours to perform PM's.  With the HIGH TURNOVER RATE every PM's you will do there will be major issues.  It's really bad.  The training is nonexistent.  Daifuku expect you to know how all equipment work without any training.  The site manager has little to no interaction with new hires.  He spends most of his time on the phone/video calls with Daifuku upper management.  

Half of management doesn't care about you. All of HR doesn't care about you. I can't even get the money I spent back from when I traveled for work and trying to get them to listen or talk to you is a waste of effort. They will also go out of their way to find ways to not give you a raise, much less the pay you actually deserve. HR is also incredibly rude. I've worked here almost 2 years and feel like I'm being blocked from being able to move up. If you want to actually learn anything, you have to pester some of the more knowledge techs to teach you. The training you get on the equipment majorly consists of watching videos or reading PowerPoint. Cronically understaffed to the point where I'm pretty sure they choose not to be fully staffed just to save money. Little to no accountability though, if that is what you are looking for in your employment because half of the techs end up carrying the workload of those who don't actually come to do their job. If you decide to work here, may the gods be with you. 

While I work for Daifuku America, I am assigned to support our product at Samsung Austin. The only thing typical about my day is the there is really no typical day. It is sometimes hard to tell where our management ends and Samsung's begins. No one at Daifuku management will back anything regarding the FSE's where Samsung is concerned. Each and every communication between our management and us has atleast one section that includes an open expressed threat that we will be fired. Management applies rules and standards differently depending on what group you are in. (ie. Liked = can not make a mistake; Disliked = can not do anything correctly; Other = invisable) The only positive aspect to this job is the people I work with. The motto of Daifuke America at Samsung Austin seems to be 'The beating will continue untill moral improves'. It is also the official policy that in order to serve this contract any move or advancement beyond FSE is prohibited.

It’s hard to describe how they operate but I’ll give it my best shot. Mangers that have no clue and don’t want a clue they promote based on their personal opinion of someone not their skills abilities or talents. Half of the company is involved in “personal relationships” with their superiors. (Makes it hard to be a boss when your sleeping with your subordinate) it’s like high school everyday. Poor communication, lack of leadership on every level, no direction or common sense. Raises are annual but completely pitiful getting a $.09 is an insult!!! You will work way too much overtime and the fact that you have a family or life outside of work is an absolute after thought. When you begin to get some years in and begin to climb the payroll ladder they will look for a reason to fire you skills and experience have no value to these people. If you take a job here you will more than likely regret it most do and move on quickly do yourself a favor there are much better places to work !!!

My perspective is from an Amazon site that Daifuku works under contract at. 

You'll spend most of your shift waiting for work to fall on you. You'll keep the line clean, keep sensors calibrated, and turn wrenches sometimes to replace parts.

If you think you're going to really learn about PLCs here you're in the wrong place. The code you deal with in the maintenance of your facility is written by whoever the systems integrator was. You really can't write anything at all, and even minor changes like changing a timer in the ladder logic are logged (and as such, can get you in trouble if you don't get prior approval).

That being said, there is knowledge to be gleaned here. There's no shortage of work to be done if you make some yourself. Just make sure you're not killing the throughput statistics or it'll be a bad time lol. You'll be at a FAANG, too, which'll make your resume look nice.


Top Job Titles	Average Salary
Senior maintenance person 1 salary reported	$21.50 per hour
Security engineer 59 salaries reported	$31.27 per hour
Apprentice 36 salaries reported	$19.15 per hour
Shift leader 3 salaries reported	$21.50 per hour
Maintenance technician 1 salary reported	$20.00 per hour

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