call center representative

client success manager

growth marketer

account executive

enterprise account executive

DailyPay Inc

Great pay and benefits, but you will not be trained properly, you will go through 2 weeks of so called training, be totally confused, and then be in "nesting" for 2 more weeks, the so called "help" is there and they will answer you,  but with short and non informative answers that do NOT help you to understand (they are just there to get off the phones for a while) NO help whatsoever. You will be stressed out to the max, and be expected to know what to do with little training. I am not a stupid person by far, I have supervised live call centers, and this place is ridiculous on it's training and it is sad that it would with the proper people who take the time to train you would be a awesome job. You will be so stressed out that you will dread the next day coming up on your schedule, and if you ask for help you are made to feel like you are brainless. It is a shame because I so wanted this job to work out and gave it my all. My suggestion to the owner is to take the time to make sure that people who honestly want to work for your company are given the time and proper tools to succeed NOT be set up for failure. You have a great benefit package and pay is awesome but seriously, this job is not easy and needs more training than what is being given to the people who genuinely want to work here. Please start  looking into this and you will find that there are people who want to work and do a great job for you, they just cannot do that if they are not given the proper training and given time to make sure they will succeed. 
If you think because of the pay you can "handle" it then give it a try, but be warned you will NOT be set up for success. 
Such a shame it could be a great place to work. 

Even through the task that you do on a day to day basis is quite simple but this whole company needs to shake up the people who they have as trainers and managers/TL are horrible. They are so hypocritical. The training needs to be reorganized it's just 2 people talking through it and then a quiz then nesting was a disaster because even though they talked and your trying to comprehend the overload of information confuses you on what information to provide to the customer. Along side of that the security system they have is poor because a lot of innocent people are loosing their hard working money and people are catching in to what they are doing telling them how much they are receiving without officially getting the paycheck.

I was hired as remote L1 Customer Support and training was done via Zoom call.  Virtually no hands-on training with 15 people in my training class.  Once training was over, was thrown on the phones to start taking customer calls.  One call after another, each call recorded with the potential to be graded by quality control, don't say the wrong words, keep call time down, be empathetic...  So many competing purposes!  You're dealing with the client's financial info but sometimes you simply can't give them a definitive answer.  Each day ended with me hating myself because I didn't feel like I was helping the client but actively hurting them.  Not recommended to work here.

What is the best part of working at the company?
Pay is decent, bonus are ok, would be great if they weren't consistently calculated badly

What is the most stressful part about working at the company?
Lack of proper resources, faulty equipment, arrogant and unhelpful senior management

What is the work environment and culture like at the company?
Cliquey and very backstabby. People attack each other for no other reason than to be mean

What is a typical day like for you at the company?
If Disneyland is The Happiest Place on Earth, then DailyPay is their Upsidedown

What is the best part of working at the company?
The co workers are fun to be around that’s one of the only reasons why I went 

What is the most stressful part about working at the company?
It’s terrible people call you all kind of names through the phone it got to the point every call someone was either cussing you out, hanging up on you, or in a terrible mood that’s why I left it was effecting my mental health. Worst job ever! 

What is the work environment and culture like at the company?
The environment of being on the phone is very stressful the co workers made the day better

I work with some of the nicest people I have ever worked with.  Dailypay is a company that really believes in culture, values and a mission to help people . I love that I am part of helping people with setting up their accounts so they can achieve their financial needs. 

We recently went back to the office and while I was little nervous, everyone was so welcoming,  open and friendly.  It's great to meet other teammates and work along side them.  

Was really excited to work here. Had a wonderful team and met some of the most amazing folks to work with. Every single one of them were let go after multiple restructuring and now the team is quite literally falling apart with little to no support and unclear leadership. They keep bringing in more executives but no real person to support the employees who make things happen. A lot of favoritism and empty promises. No work culture or diversity support, even when this was voiced as an issue, essentially nothing was improved. Missing to the way this place was.

DailyPay is a case of mistaken identity. This place is a startup pretending to be a larger company. They strive for significant revenue growth, similar to their startup days, while instituting guardrails and processes that hinder our ability to perform. There are so many new processes that involve other departments and singular people that things get held up and opportunities are lost. This company is shooting itself in the foot with this new management and we are set up to fail.

What is the best part of working at the company?
Is remote and the attendance bonus

What is the most stressful part about working at the company?
Abussive user and the company just like the other side just because they want to sell. 

What is the work environment and culture like at the company?
Make you believe is no toxic but it is. They don't promote you unless you kiss butt

What is a typical day like for you at the company?
Very draining the clients a very abussive

Working at DailyPay has been an incredible experience. The company truly cares about its employees and lives its mission of helping people take control of their financial lives. Leadership is transparent and supportive, and the culture encourages growth, collaboration, and innovation. Everyone is passionate about the work we do and the impact it makes. It’s rewarding to be part of a team that’s changing the way people think about pay while maintaining a fun and inclusive environment.

Top Job Titles	Average Salary
Call center representative 20 salaries reported	$17.00 per hour
Client success manager 4 salaries reported	$109,375 per year
Growth marketer 3 salaries reported	$85,167 per year
Account executive 3 salaries reported	$141,667 per year
Enterprise account executive 3 salaries reported	$135,833 per year

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