mechanic

police officer

fare enforcement officer

bus driver

maintenance person

Dallas Area Rapid Transit

Contract Manager12.1 Administrator:  

1)	Manage Oracle-Primavera databases and web based application that manages RPD documentation of all the construction projects & all associated activities.
2)	 Document all companies assigned to each project & employees of each company.
3)	Assign and manage all granted access/permissions for each individual per module.
4)	Create each new project in Contract Manager as it becomes a DART Conformed Contract & all associated Federal Cost Codes.
5)	Administer and manage all modules to include, but not limited to: Contacts, Letters, Correspondence Sent/Received, Meeting Minutes, Requests for Information, Transmittals, Submittals & Submittal packages, Quality Assurance reports, QA/QC Logs & Punch lists, Insurance.
6)	Administer and manage all of the Change Management program in Contract Manage…including correct documentation of Change Request, Change Orders, Supplemental Agreement Change Request, and Supplemental Agreements.
7)	Create and manage all InfoMaker custom reports per module for DART reporting.
8)	Conduct group training program for all assigned individuals on how to use all modules properly in a 4 hour basic session
9)	Conduct group training program for all assigned individuals on how to use the Contract Manager Change Management Modules correctly in an 8 hour advanced session. 
10)	Manage monthly reports for DART RPD for all active projects & progress reports.
11)	Resolve all technical conflicts and data correction between Contract Manager and Cost Management Systems (CMS). 
12)	Assist all assigned project personal on proper guidelines for entering data correctly in each module and using the DART RPD approved formats.
13)	Administer documentation of Change Management process and procedures in DARTnet Change Control Routing and Approval.

P6.7sp3 Administrator:
1)	Administer the Oracle-Primavera databases and application installation on DART RPD production servers, and individual user’s workstations. 
2)	Administer RPD HQ employee access for documentation and monthly reporting procedures.
3)	Manage RPD Contractor’s folders and files for importing of all project schedules and monthly reporting purposes at field sites. 
4)	Create individual accounts in P6 to grant access to projects and manage permissions within each project for DART employees & Contractors at designated field sites.
5)	Created and manage the P6 Enterprise Project Structure for defined phases @ DART HQ.
6)	Create projects, importing monthly schedules from contractors, address compatibility issues. 
7)	Assist in resolve any technical issues due to any errors within the application or experienced by end-user.
8)	Maintain open client contract with Oracle-Primavera for P6 technical support.
9)	Manage the Schedule Analyzer application, used to evaluate the monthly schedules and track monthly changes in the schedule, used to analyze & verify submitted Invoices verses the activities listed in each project.
10)	Manage application and database in production server environment for latest version, upgrades of service packs for company required licensed SLA agreements.
11)	Manage Oracle-Primavera P3 & P6 licensing assignments at DART HQ & field sites.
12)	Procurement Team technical support provided during Contract Vetting process for P6 Schedules.
13)	Assist DART IT with proper installation of all DART RPD specific applications and permissions needed to run programs from individual workstations.
RPD Systems Administrator: 
1)	Provide all technical services for DART RPD team and all consultants at DART Headquarters and at all field sites, (other than desktop hardware support).
2)	New Employee Orientation into DART RPD & Overview of policies/procedures, DARTnet access, Computer Management & Google email access, authentication into DART.org.  
3)	Export data into several other custom programs for DART RPD administration evaluation and reporting purposes.
4)	Administrator over DARTnet Change Control Routing and Approval, used to document all changes for each active project and role players to review, comments and recommend.
5)	Prepare and confirm documentation criteria for Change Control Board meetings.
6)	Provide data and cross reference validation for Cost Management Systems.
7)	Manage data and adjustments for New Contingency Curve Access database.
8)	Administer Change Control Reporting tool, Excel data and generate reports.
9)	Created Development VMware virtual servers for Contract Manager (14.1) databases/application server for upgrades and future version releases.
10)	Created Development VMware virtual servers for Project Planner (P-6.8) database/application server for upgrades and future version releases.
11)	Maintain Contract Manager (12.1) & Project Planner (6.7sp3) test servers for recovery/corrections purposes on the DART production servers.
12)	Administration rights using vSphere 5.1 client application to manage all virtual servers on DART IT domain that are assigned and managed by DART RPD (Project Management).
13)	DART RPD Liaison with DART IT to report, document, and track workstation, network, system administration technical issues for resolutions via Service Requests via DARTnet Workflow ID process.
14)	Expanded the Shared Network by adding U:, V:, and W: drives for storage on DART RPDFR Shared Network Filing System for Project Folders and files…assign individual’s granted access via group membership to data stored within each project.

Its a good job, as a rail operator. It can be better, but it seems like they don't want it to get better in my own opinion. Management can be okay at times, but as far as for improvement, well, I will just say we all should be doing our part to make this company great, but that falls in line of my introductory statement. I am actually disappointed with the way things are going here but my job pays well, and the benefits are above average.  I will never discourage anyone from working here. You must be headstrong, but with compassion even with people who will give you are hard time. You can forget your weekends at the most part. This is not your average 40 hour job.  This is the big league. It is not the best job in town, but one of the best. With that said, its best to cage that party animal that is within yourself before entering this job. Only responsible adults work here. Come to work. Do your job. Go home. That is the best way and only way to keep your job at DART. This job is not for everyone. As I stated, its good money, but if you are hardheaded and like trouble, this job is not for you. DART need people who will bring their A game!

I would not recommend becoming a DART Rail Operator. It requires a lot of focus during a typically 10 hour shift. The demands of a DART Rail Operator are much more than those of a DART Bus Operator and the pay is exactly the same. New hire operators get the low seniority schedules that veteran operators bid away from. Straight 10 hour shifts often with only 9 hours off the train between shifts. Handling maintenance problems, safety problems, issues on the mainline like crossing gate malfunctions. Some new operators learn to handle the demands and survive to enjoy somewhat better working conditions like access to split shifts to get some rest between operating the train. Other new operators simply crack under the demands of the job. Operate DART buses but not the light rail trains.

What is the best part of working at the company?
The people are great, they work atmosphere is great. Show up for work. Mind your business and do the work.  The best part is meeting new and interesting customers who are taking care of their daily business.

What is the most stressful part about working at the company?
The stress comes when you are not organized and prepared. You have to get plenty of rest and manage your time wisely.   Being able to keep your schedule maybe stressful at some time during your shift.

What is the work environment and culture like at the company?
The culture is only to manage your time well. You have to be consistent and conscious. The environment there is pleasant and friendly.  Very hard working workers who are responsible and resilient.

What is a typical day like for you at the company?
Busy as heck!! The time passes quickly!! Most work days start very early because we transport customers to and from work.

This organization has so much potential but between supervisors and management the environment is toxic.   When you bring up concerns that could benefit overall morale of the organization nothing gets done.  “I’ll look into it attitude”  Management does care about what other supervisors are doing which continues the toxic environment. They have employees complete satisfaction surveys I think for electronic Murals on walls. “Nothing changes”.  This environment exists in the police dispatch and rail dispatch, bus, rail, warehouse, maintenance, administrative, customer service, and hopefully the new CEO from California will make a change and not just look at numbers.  There are many unhappy employees in this organization. Right now many many employees feel like they are just numbers and can be replaced. 

A typical day consisted of insuring the expenditure of public funds (Federal and local) were expended prudently in a manner that created and sustained the local communities and improved the quality of the air we all breathed. I found management and executive leadership to be of the highest quality. The workplace culture was reflected a positive outlook within the organization. The hardest part of the job was leaving at the end of the day. The most enjoyable part of the work experience was knowing that you were participating in work efforts that clearly enhanced the overall quality of life and enabled access to schools, markets, places of worship, hospitals and upward mobility within the broader community that we served

There were no typical days, a transit facility must be fully staffed especially during bad weather, and therefore monitoring overtime was a top priority during a 24 hour day.   I often modified my schedule to accommodate employees working the night shift for work related business.  
I learned how to adjust to the situation of being an administrative assistant and assisting as a backup supervisor. 
I must admit never was there a boring day, my coworkers were like family to me and the hardest part of my job was seeing them go through personal struggles and private life issues.
But the most enjoyable part of my job was my job.  To be able to utilize all of my business skills while accommodating so many employees, who all were pleased with me as a team player.

You will get locked in a box and have difficulty growing professionally no matter how much experience or education you get. Throughout my time there, I witnessed extensive toxic workplace culture. Leaders are intimidated if their subordinates show obvious talents. Micromanagement is the norm and you never feel accomplished in your role. There are good leaders but they are limited in their effectiveness due to toxic workplace culture. Some long-time employees receive favortism and never punished for toxic behavior even though they've had multiple grievances filed by multiple people. I've witnessed such individuals screaming at and humiliating subordinate employees. The company does a lot of great things but at the expense of employee morale. The general environment is ruled by fear.

Internal: Working at DART, you will have a strong connection to your coworkers but distrust with the management. Ok pay, slow promotions. Clique and favoritism behavior. The company seems to pull together during hard times, as seen during covid and other crisis.

External: You are working in public transportation. If you are working out on the system, be prepared to experience a variety of passengers from businesspeople, school students, tourists, homeless encampments and loiterers, juvenile delinquents, mentally ill, criminals, etc. This is natural in any public service job. This is only a deterrent if you were naive and expected a do-nothing gig. The days don't drag on because there's something to do always.


DART is great place to work, they gave me an opportunity to work many hours with great pay, uniforms and more. However the customers sometimes could be issues that we had to deal with but with control to keep calm and not to get in a argument the day went
better!
DART management worked closely with the operators and helped when they could but sometimes the DART POLICE got involved and they really helped in so many ways.
There is alot of Bus operators covering bus routes , and i found it rewarding to be there on time to relief an operator as pocket schedule stated.
In all it was great training for me! I have been in transportation most of my job career but this job was on safety skills and customer skills.

Top Job Titles	Average Salary
Mechanic 45 salaries reported	$34.04 per hour
Police officer 15 salaries reported	$89,297 per year
Fare enforcement officer 10 salaries reported	$58,170 per year
Bus driver 10 salaries reported	$25.00 per hour
Maintenance person 25 salaries reported	$35.75 per hour

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