forklift operator

packaging operator

loader operator

mill operator

janitor

Dansons

I learned about Danson’a through a friend who had recently quit working here. She told me this place was full of incompetent management, who had no clue what they were doing and didn’t care about their job. I should’ve listened to her.

I was offered a job on the spot in my interview. I told them in my interview that my ID was expired and due to COVID the DMV was closed at the time so I couldn’t renew it right away. I was told this would not be an issue and they could work around it and offered me a job anyways.

The first day of work the “training” was they putting me and the other new hire in a garage to disassemble and re assemble a grill. The trainer just left us there to deal with grills that weren’t even correctly assembled and had stripped screws. Once we were finished, he did not check the grills for errors after we put them back together to go over what we got wrong, if anything, and provide supplement training.

The rest of my training was cooking videos and the trainer talking to us about video games. On my second day of watching people on YouTube making ribs, they waited until the very end of the day to tell me they can’t move forward until I have an up to date ID. They gave me a check for only ONE day of working, even tho they waited until the end of day TWO to tell me I needed a new ID.

I was told by management not to worry and that they would have a job for me once I got my ID. Well, I got my ID and they had a new position at Danson‘s on indeed  because other people were quitting due to their terrible management (see other reviews)

I contacted them multiple times, reminding them of my situation, even walked to the office and was told by management to contact them digitally and re apply. After going through all that mess, I had to contact the manager again through his personal number to ask why no one was responding to me. 

It’s very clear to me that this company needs better management and new trainers. I have experience as a top rated customer service agent in the nation, as well as experience in being a supervisor in the field, and my experience, plus my friends experience, coupled with the multitude of negative reviews this company has, should be a screaming red flag for who ever owns the company.







When a company gets too big too quickly it can quickly come apart at the seams.

High stress environments self-created by a lack of departmental and interdepartmental communication. Long hours with a don't ask, don't tell policy for virtually everything that goes on.

Overabundance of daily position justification after track record of proven need and acknowledgement from management. Understaffed facilities because of no oversight on overhead and a focus on virtual public opinion versus actual functional operations.

Promises broken routinely to the point that no one is surprised when it doesn't happen and actually plans for the worst possible outcome always because that will be closer to what to expect. Everything is made with decisions where it might sound good on paper, but the actual execution is so far off the point that it never comes even close to the bar that was set.

Individual expectations are so far skewed that persons are required to pick up the lack of work done by entire other departments in an attempt to get minimum daily functions done. A handful of knowledgeable people are left to do the workload of what most companies have entire departments for, resulting in a sense of helplessness and enormous amounts of hours of work that are severally underpaid for, if at all.

They attempt to promote a sense of unity but go out of their way to incentivize the tearing down of coworkers and shady underhanded tactics that frustrate customers and workers alike.

The upper levels of management are so completely out of touch with operations that their only solution seems to be throw money at it, so it goes away when money is apparently one of their weakest points.

Everything rolls down hill and expected that the lowest levels of the company come up with the solutions versus the ones in charge coming up with a way to solve problems with lasting and meaningful impact. The hardest part of the job revolves around smiling to the people in charge and then turning around and having to figure out on your own how to fix all the pipes bursting daily.

In the past, this company was disorganized and did not always provide enough support to call center agents. Now, we have new management, and new improvements are being made every week. The training has improved, the organization has improved, the opportunity to advance has improved, new supervisors have been hired, they offer coaching and advice on your performance, and they have team leads who can help answer questions and solve problems that arise. This company cares about providing excellent customer care, and they are providing more support to help the agents take care of the customers! It is exciting! I have worked for this company for a year and half and I'm glad I get to see all the positive changes! The owners of this company truly care about helping people, and I see that they are now able to provide the right tools to the call center agents to help them assist customers well. This is a great place to work. I couldn't say that before, but now I can. 

Also, you get to talk to people from all over the country who love their grills and just want help to make sure their grills are working. It's a privilege to help them and it's fun to make them happy. 

Danson's was a place I had hoped to work at and have the opportunity to not only continue to move up and succeed but also have a steady schedule. This mill is the last place you'll do that at. I could count on both hand the amount of times we switched schedules completely and been told two days before the switch. Do we work weekends? We wouldn't know until Thursday or Friday at the earliest and they would say its mandatory. The way you are talked to by basically all of management is ridiculous. Have you sat in a safety meeting and the entire shift get yelled at about how everyone is just stupid? Wanna request time off? You can submit it on the app but you better also tell management cause they wont find anyone to take your place that day they will expect you to and then attempt to make you feel bad they will be short that day. You can ask one manager something and basically get told to figure it out then when you do it the way you see fit it's wrong. Employees are tired of this company, if you've ever worked here you would know why the turn over rate is as bad as it is... MANAGMENT. No communication and no respect whatsoever. So many are looking to leave now due to ANOTHER schedule change that is about to affect everyone's pay check majorly.

I worked here for almost a year. I was quickly put in charge of all small package shipping. I wasn't really taught how to run the department. There was really no one to go to who had answers. When I was "Promoted", I wasn't given any wage increase. When the owner of the company came to the facility, I was introduced as "The guy in charge of shipping". Wasn't receiving any incentive to be in charge, but was was being held accountable and responsible for the department's issues. Many products were on back order for months and yet I was often blamed for these same products not getting to customers. The family that owns the business seem to be wonderful people who do a lot for charity and are big God people. I respect that about the company. For what I was responsible for, I felt my wages were well below the industry norm. I quit to move onto a more organized and better paying position. Could be a great place to work, but wages need to increase and guidance/ leadership needs to be addressed.


This company has some decent benefits, but you will not be trained and there is always 40+ call in queue. If you want to spend all day talking to customers that are angry about hour long hold times while also having no idea how to answer any questions about the products then great. You get two weeks of "training" during which you get to read assembly instructions for grills and get told to remove screws that are beyond stripped. The trainer will not be anywhere to be found 90% of the the time and there may be several days of your training where you are taught literally nothing. They do have some potential in the future but right now they are one of the most unorganized companies I have seen.

There was no type or orientation and no list of company policies. You aren't even told how to call out if there is an emergency or even what time you are supposed to come in.

Overall, very stressful training period and you will be asked to deal with angry customers no matter how much you are taught. Several new hires found themselves very anxious working here due to the disorganization and customer base and lack of help on questions you might have.

Healthcare is a plus. 

Considering you are working for a "Grilling" company you would assume the company would have warranty parts readily available to customers with issues, this is not the case. Almost all key items to make a grill function properly are on "backorder" customers who just purchase a grill get to wait weeks or even months to get their part. If you like taking 30-100 calls a day and speaking to disgruntled people about their grill malfunctioning or parts not being available, this is your place to work! Management is a joke, communication between departments is a joke. There is NO room for advancement and no pay raises. If you want to be stressed out and feel pressured to work over time again please apply here. Dansons is also open ALL Holidays, so if you like spending time away from your family please apply. Also do not think for 1 minute that the time off you have accumulated will get to be used during the summer months- they deny that too. Call hold times for customers are upwards of 30mins and call center is extremely under staffed.

They only have two supervisors worth going to who know what they are talking about and seem to care about us on the floor. The company seems jazzed on culture shows but don’t seem to want to allow us to work from home when there is a massive outbreak of COVID, which if you catch it you can work from home, on the floor and instead waits weeks to space everyone out. The pay is alright though there are front desk jobs paying $20 right. The supervisors don’t seem like they get paid near enough while we never see management. They come out every so often typically when something is being done wrong. This place could be so cool. I mean who gets to say they work for a grill company but the decisions from those above the floor and my supervisor don’t seem to reflect that culture they are trying to pump into the center. I wish they would allow us to voice our opinions and work to resolve the downsides to make this one heck of a place to work.

I interviewed with this company where they raved about their growth and success. They then sent me an offer letter with a start date in the next few days. I declined another offer I had and accepted the one with Dansons because of the way they made it seem their company was growing at an exciting rate.

Two days before my start date, I received a generic email from their director of HR letting me know my offer letter is rescinded. She didn't even have the decency to call me to tell me. After sending a voicemail and email, I finally got an answer from them that my offer was rescinded because of "budget cuts and company restructuring". I'm not sure how a company can go through a restructure in two business days.

Their actions are unethical and left me now unemployed during these hard times. They praise themselves on being a Christian company but their actions say otherwise. Would not recommend to anyone on the job market, don't waste your time.

managment is ego driven and all just think they are better then everyone spend time in meetings all day talking about nothing and gossip and cuss on the floor all day long. like to micro manage even when they are never there to help . 

some of the 2nd level reps are helpful but they all like to talk in person and not over chat Training was nice most people left through it small class and did not really learn much that helped with the floor jobs striaght forward but they have this huge building thats mostly for show and empty no cafteria or good food. spending how ever long it takes for cx to figure out what the problem is but you arent there to see what they are doing so u just have to guess which is annoying and then they make you send everything through email so you have to say there stupid dansons email over the phone all day long to people who dont listen 

Top Job Titles	Average Salary
Forklift operator 5 salaries reported	$17.94 per hour
Packaging operator 4 salaries reported	$19.83 per hour
Loader operator 3 salaries reported	$20.17 per hour
Mill operator 20 salaries reported	$19.10 per hour
Janitor 2 salaries reported	$15.25 per hour

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