adjuster

David Morse & Associates

It's a great place to work and the people are wonderful, especially my supervisor plus working remotely is awesome.  But, the pay is based on the hours you are able to bill per pay period and assignments were  inconsistent.  So, for two weeks there would be a bunch of assignments with a lot of hours in them to bill.  Then the next two weeks there would hardly be any new assignments or existing assignments that could be billed or have enough hours in them to bill for the next two weeks pay period, so this made my second paycheck really small.  It was hard to budget and very frustrating.  Plus no vacation time, no annual reviews or pay increases, no 401k match, no opportunity for advancement and benefits are just so so.

A typical work day could be 15 hours a day and 7 days a week until the assignment is completed. What I learned from the assignment was I should of been more prepared to deal with the lack of housing, should of had better equipment to deal with the lack of power, and more knowledgeable with the insurance database. The hardest part of the job was working around power loss and the lack of housing. The most enjoyable part of the job was being able to help as many people as I could.

During this time it was a great place to work.  However the TPA environment is not stable if you are a small business.   The hardest part of the job was not knowing from day to day if the client will decide to bring take their business back inside.  The enjoyable part was the staff and management.  The culture was one of working hard and playing hard.  However, there were times when you are felt pressured to put in more time than was required to reach certain client targets. Being licensed in multiple states I learned statutes, case laws and common laws

Working as an independent claims adjuster with this company is an absolute nightmare. The systems are out-dated and if you work as a claims adjuster, you know this will make or break any profit. The pay is also horrible. Hourly rates not based on the actual time it took for the office work required but instead what they assume it takes. The only upside was working with management. They were accommodating when it came to processing claims limited, of course, to their experience.
Overall, I would not recommend working with this company as a 1099 claims adjuster.

Overall the company is fair, easy to accept communication and respond back. Cares about feed back from its employees.  Follows DOI regulations/statutes; reimburses for license fees and schooling; provides training for different fields such as workers comp, AOE/COE, Cargo, Auto, etc. Will advance within for open positions.

What is the best part of working at the company?
Great place to work, flexible hours

What is the most stressful part about working at the company?
No stressful parts to report

What is the work environment and culture like at the company?
Great work environment

What is a typical day like for you at the company?
Very busy workdays auditing Appraisers estimates.

This is a great company to work for, the pay can be higher but the flexibility and minimal supervision are a good trade off.  I would love to work for this company again however, their client base has not been consistent therefore there is no job security.

If your a field adjuster look somewhere else. They say that you will get a certain about per hour but if you don't close enough in the two week pay period you will be paid minimum wage. Yes that's right. So if you work a $100,000 loss that takes 15 hours two write up you will be paid 15 hours minimum wage because they don't have enough claims for you. 

Field work was adventurous at times. Management could be demanding, but this was understandable as it is a client satisfaction driven type of company, and standards have to be high. 

I enjoyed working there in CA for the 14 years I was with the company.

The field managers do not have an active Xactimate subscription, or appropriate knowledge of roofing or structural systems. You go out of your way to make a difference and then get no support. My experience with them has led me to quit the adjusting field! 

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