account executive

field marketer

operations associate

lead data architect

application specialist

Dayforce

I did not enjoy working for Ceridian because of the lack of leadership and support that I did not receive as a worker and some of their policies, especially around attendance, were illegal under MN law(meaning, you received an "occurrence" if you were sick or had surgery without having it scheduled in advance and if you were more than 6 minutes late to work, including inclement weather/accidents, etc). Also, the corporate headquarters was so quite and tomb-like that you felt like you were working in an empty shell; there was no personality and it is literally built on an Native American burial ground(with their literal blessing). 

I liked my co-workers and peers and they were very helpful as we relied upon each other for information and help in our day-to-day operations. New policies were communicated to us very poorly and untimely. As a customer service rep and then "accounts receivable - Inbound" rep, we often had to ask for management to provide us info based upon calls and emails we were receiving from clients of Ceridian instead having this information ahead of time. We dealt mainly with calls from business-to-business, but because of how screwed up Ceridian's information was to customers we would end up having to field all kinds of calls just to help people, seeking help (we were the only ones that actually had a clue as where to send people in order to provide them with the help they needed). 

Advancement was based on nepotism or favoritism and there certainly was some sexism displayed in the hiring of individuals and not based on experience or performance. If you are lazy, a bootlicker and have no imagination, you probably will get ahead at this company because the managers do not want anyone smarter than them or ambitious to threaten their position. 

I liked helping customers, but Ceridian made it very difficult to provide them with getting that help and the toughest part of the job was trying to decipher what the client wanted and if I was able to help them or not and where to send them to get help. As I left, they had started to try and make it a better place to work by building a game room, but it is easily to little to late and who has the time to play when we are supposed to be working.

In this position as a COBRA Specialist, I administered COBRA Federal regulations for companies and their former employees.  I am a Subject Matter Expert in the department which has allowed me to work as a Help Desk Associate where I assisted CSR's who needed help with call resolution.  I was also a team lead who assisted supervisors with escalated issues, as well as research and resolution. I interviewed new candidates and assisted with performance coaching and monitoring of new hires once they went live. I later became a Corporate Call Center Trainer working for the Knowledge Management / Learning and Development Department. I conducted a 5 week training class consisting of 17-25 people per class.  I supervised the team during their first 3 months on the floor. My position also required me to comply with Federal HIPAA Privacy regulations and SOX compliance. Aside from being a COBRA subject matter expert, I have also been cross trained in Active Employee Benefits, Annual Enrollments, New Hire Enrollments, as well as FSA administration.  I have also participated in several Six Sigma projects that have reduced financial onus within the department/company. I also spent a year working as a COBRA Rates Analyst.

	********* Outside of my daily job functions I was also on the Board of Directors for the Ceridian Employee Committee where for four years I served as VP and Administrative Assistant of our organization. On this team, and with a $45,000 annual budget, I have organized company events for an employee population of 1,500 people- which includes all holiday events, off site functions (where I handle entertainment, venue, catering, prizes, etc.)  Vendor Fairs, Employee Discount programs,  Health and Wellness fairs, Company socials, and other low key things to help boost employee morale and to give back to the employees. I schedule all meetings, disburse Company Communications, handle all vendor bookings, venue and entertainment contracts, coordinate and delegate event responsibilities.

Ceridian has an excellent training program. Great place to start if you are completely new to the industry. The problem is their retention. The company is literary a training department for the competitors. I mean, people come in, train get to know the business then get picked up by competitors. I wish that was a joke!
Worse, upper management has no experience in the industry and make the stupidest decision (like making the service department a call center - if you know anything about this industry, you would understand a clients needs for a single point of contact) This company is no longer competitive. They still use a DOS based program and portals while customers are now demanding an interactive program with live data!!! I do not know how they stay in business. So processing the smallest thing is tedious and takes a long time. I mean, requesting for a cancelled check or a copy or a return should not take days!
They just released a new program, Dayforce and I think this is their last lifeline. I think it is a little to late. 
Go into Ceridian expecting to almost never get a promotion either. 
I think the only thing keeping them in business is the contracts clients already signed so they are locked in. I was a rep and we lost clients in massive rates.
The good EEs are leaving and taking their talent to the rising competitors. The morale is really low right now. Someone is either leaving the company or getting laid off. The Fountain Valley location has half the people it did when I first joined the company. 
Go in if you have an exit plan.

Productive workplace with a great team environment. I learned all aspects of payroll and taxes and developed investigative skills that can be used in any other environment. I was able to share my expertise from the banking world immediately upon my hire date, so the hand and glove fit was awesome and smooth. No one person had to know everything and all the answers but learning where to find an answer and where to escalate was crucial. All employees are given a chance to grow into their jobs and other roles by training internal or external users as the case may be. It is about sharing the wealth within a "family". The hardest part of the job was the learning curve to learn the mainframe requirements. There were always several ways to resolve a problem faced by a client. But, client had a choice in an array of methods available, which often was received rather well. The most enjoyable part of the day was always in the team collaborating. Most of my colleagues had been together for years and the family concept was strong! General Managers and lower line employees had the occasional chance to discuss an issue or be involved in different aspects of solutions. Everyone felt included. This built rapport quite nicely.

I was hired as a temp in their customer service call center for open enrollment benefits. I thoroughly enjoyed the job until I was chosen by Management to work in Payroll. Since working in Payroll, it has been a total nightmare. First off, they "trained" ( I use this term loosely) us for only 2 weeks to do Payroll. Payroll is not something you can learn in only 2 weeks!!! They fed us to the sharks and the environment is more like sink or swim. I don't think I've ever seen a level of stupidity that Management has consistently displayed in an organization like this. Poor business decisions lead to losing great employees and most importantly, clients. Which happens on a daily basis. Out of 12 of us, there are only 7 of us left from our "training" class because the demands proved to be too stressful. If you're a potential client looking for Ceridian to process payroll, look somewhere else because no one has a clue as to what they're doing due to the lack of training. If you enjoy being part of a cutthroat organization that doesn't value their employees or clients with no job stability this may be the place for you.

Don't work for this company in the payroll department with the management they have currently. They're degrading, rude, and talk about you behind your back to other employees. Even management talks badly about you. I had the Manager of my manager talk badly about me in an email, then when she realized it was sent to me, she recalled the email. I had a co-worker treat me like I was dirt DURING TRAINING, then when she received her "promotion" she treated me even worse. Training is terrible. They'll tell you ONE thing then turn around and say "You weren't told to do that!" or "You did this all wrong, what do you do with all your time, (as you're redoing a report because what you had written during training was apparently wrong)" I have been doing payroll for a VERY long time. This is NOT payroll!!! This is Auditing. They've already had 2 employees that were JUST hired, QUIT because of the way they treat their employees. I really hope HR reads these reviews and starts an investigation on emails and IMs that are said in the payroll specialist department, because they're not decent people! Start with Management!

Checked queue for scanned and online work, everybody worked their assigned queue, all tackled largest queue as a team, learned quality assurance, to write SOP's and interdepartmental training manual, as anywhere you work; there will always be "a" problem coworker, but overall there were good coworkers, hardest part was sometimes dealing with a large workflow along with time sensitive projects (done on time), most enjoyable part was extra time for lunch and/or treated for lunch by management for a really punching it when workload is heavy, company periodically had employee appreciation day for employees and sometimes their families.

Beautiful work location in St. Petersburg, FL. Pay was above average for the region. Culture was poor with the majority of hourly workforce under paid, under trained and held to extremely high standards. Their internal human resource function was poorly run and difficult to talk to a live representative in person. The core of Ceridian's issues is outdated technology that does not allow their payroll teams to process in a timely and efficient manner resulting in delays and improperly run payrolls for their customers. The executive management team was visible, though not in person and often through webinars that were shown in large group envionments and difficult to follow. Senior management was cut throat and demanding in a way that I had never seen in my career. Often in meetings senior management was rude and took pleasure in embarassing team members in front of others. Needless to say turnover at this company was extremely high, I would estimate 50% at the hourly level and 40% at the exempt level.

I spent six incredibly rewarding years at this payroll company, involved in nearly every aspect of operations and growth. From day one, I was trusted with meaningful responsibilities and had the opportunity to contribute to projects that made a real impact on the business. The company has a strong foundation, with thoughtful leadership that balances strategic vision with day-to-day practicality.

The team was one of the best parts of the experience — talented, collaborative, and genuinely committed to doing great work. Whether it was streamlining internal systems, supporting client needs, or scaling up services, everyone pulled in the same direction.

I never experienced any major issues during my time there. Communication was clear, expectations were realistic, and hard work was consistently recognized. This is a company that values its people and invests in their growth.

If you’re looking for a stable, well-led organization with a great culture and solid future, I highly recommend joining this team.

I'm grateful every day that I'm not there - and that's too bad - because it was a wonderful location, had some great people, meant well, and was dreadful. The worse manager I've ever had in a long career - and the leadership was worried about revenue - ONLY.

We were expected to do customer implementations when no one really new how to implement the new software - everyone - out of necessity - figured out how to configure it their own individual way by trial and error - so there was no consistency and no genuine process. And as long as we were meeting 'dates' to revenue - the execs didn't care.

I shudder every time I think of it...and after I left, a lot of my friends said, yeah, they're known as one of those companies you don't want to work for - that's why they always have jobs - people are coming and going all of the time. And I said, "WHY didn't you tell me this before?"

Awful.

Top Job Titles	Average Salary
Account executive 13 salaries reported	$127,735 per year
Field marketer 9 salaries reported	$126,794 per year
Operations associate 2 salaries reported	$42,350 per year
Lead data architect 1 salary reported	$127,700 per year
Application specialist 7 salaries reported	$76,828 per year

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