dispatcher

customer service representative

driver (independent contractor)

staff accountant

recruiting specialist

Deliverthat

Be very careful with this company. They don't have any loyalty to you as a driver, you are very much just a number to them. I did almost a thousand orders for them in a close to two year time span in both Louisville, KY/ Denver, CO and they essentially laughed in my face when I got deactivated as a "Preferred Driver."
There was an incident at a particular restaurant where the manager there had a personal vendetta against me for delivering two orders at once to the other one's location but it was never clear if was my fault or if the restaurant marked the bags wrong. I had another order for the same place the next day and that manager confronted me about delivering to the wrong location and I apologized immediately. I don't know how that happened, I did several orders for this restaurant previously including taking multiple orders at once and I never had done that before. She called and told DeliverThat that she doesn't want me taking orders there. They call me to tell me that "don't go there for the time being, let it cool down." DeliverThat will continue to send you orders to a restaurant even if you're not supposed to be going there, they have no way of filtering them out so you can't see them. When an order popped up for this restaurant a month later, I was not aware that they could not filter out restaurants and I thought things had been resolved. They never sent a formal email "banning" me from this particular restaurant despite saying they were going to. I had this order almost 21 hours before the pickup and they never said anything about it even though they look at your routes every day. It doesn't matter how much positive feedback you get, you only hear about the negative and they won't take your side in the situation. 

Their tip pool is built to withhold full payouts from the drivers and I know this to be a fact because I've received the same order on the same day to the same place from one of their competitors and the payout on that competitor's app was much more.  Does the customer change the tip based on the platform their order is going to? Where does that extra money go when it's a DeliverThat order? Definitely not to the driver. You'll make between $30-40 per order depending on the size and dollar amount of the order, which is fine but I'm just saying I know that some of these orders had more of a tip attached to them. It is what it is. 

The staff can be extremely rude, and for a company supposedly built by gig drivers, they sure forgot their roots in that sphere of being a driver.  Driver relations especially has some extremely inconsiderate and demeaning people that you'll find out exactly how this company feels about you once you've talked to them. There's one nice person in relations, you'll know if you got them.

I'll repeat this because it's extremely relevant. It doesn't matter if you've done a million orders for them. If you make a mistake, they will not have your back and make you dissappear with the push of a button. They won't hear your side, they'll ridicule you on the way out, and act like you never existed because you are a number, not a person. 

Is it because they're sitting in rural Ohio? I don't know. I grew up in small town Ohio so I get the frustration. But that doesn't excuse laughing at you on a phone call as you try to save your full time income or saying "I'm not going to go back and forth with you" when they aren't letting you get a word in. Back and forth implies two people in a conversation, not cutting you off every time you speak and telling you that "there's nothing to talk about because you aren't a driver anymore." Then blocking your number like an arrogant high schooler.  I don't even know if it's legal for a company to block your number when you have employment records you may need to talk about with them but DeliverThat will do it. 

You'll make $30-40 per delivery, which is cool but don't make a single mistake. Be mindful to be perfect in every situation like they were when they were courier drivers building an app for other drivers. They get it, they did this once. 

only one delivery a day maybe get lucky and get 2 delivery depending on time. All delivery are morning shifts between :830 - latest 12:40. It's a game, you have to be fast enough to hit the jobs button before the next to get a chance to see any job. But support is always there live ppl. You never in on a delivery without asap Support help. Most you make is $25-$32 each delivery that's 1 delivery daily, there are any night delivery and delivery are ordered placed in advance from different locations business. Depending you can leave home do your delivery and be back home in less than hour half depending on how far your delivery is. Myself have found out my own way of determining my jobs I take and how far, because no matter you won't make over what I listed abouts daily,  so looking at about $150-$225 week if you are able to get a delivery everyday, just some aren't worth moving my truck, thstd any delivery job that you have can make own hours, driving for Uber taught me alot, so I'm able to handle it instead of it handle me. If you want to make something daily I can't complain,  just if you can get least 2 delivery daily it would be great extra money, no pressure, and you your own boss take get job as needed, if you need that day off nothing mandatory but if you accept a delivery to complete it on time, navigation is involved  but they see you on your delivery going coming and if you are on they app they know your location at all times, that because in order to get work u have to be on and that one yourself will have to experience hard to explain that one, it's isn't easy getting  hitting the job coming in before the next one like a game show buzzzzz hope you get 1 buzz,  most likely you do , No weekend delivery sometime very very few, but  the jobs comes in be days in advance or next day so you have time to adjust take it , I LOVE IT BECAUSE I don't have ppl in my truck, especially so much changing, like I'm not all day all times of night mid morning, but just need more than 1 delivery daily otherwise I have no complaints. They do message checks on you daily letting you know that you have support. 

I have been a catering set-up person in the Indianapolis area for about six months and the amount of business is rapidly expanding. This is a fairly new company, from my understanding and now  they have  17 cities onboard when I started last summer. After about three months of working I applied as a Lead person in Indy and obtained that status. I stay busy on a fairly regular schedule that I create and am starting to get a few regulars in the downtown area who will request I set-up their lunch. DT has created a more stable financial situation for me and has also allowed me to drastically slow down in the rideshare industry. The ultimate best thing about this company is the support center workers who actually answer the phone, take care of any situation and they always do it with kindness, which helps me sometimes when my energy level is going into overdrive.

What stands out the most is DeliverThat's approach to promoting from within. The company has doubled in size and revenue each of the last two years and consistently leadership is developed and promoted from within. It has a startup feel where you feel your voice is heard and you can truly make an impact. Leadership empowers the team to speak their mind and present new ideas. Lastly, the work is very rewarding compensating many contractors well over $50,000 a year and seeing the livelihood of people improve all over the country in 7,000+ zip codes. This gives everyone here a feeling of purpose and knowledge we are making a big difference.

I was excited to work for deliver that because I heard this was a company built by other gigs drivers so I assumed it would be fair.  I had no qualms with the gig assignments being far and few between.  You may get about 2 jobs per week. They provide videos so you feel comfortable with what’s expected of you.  Management/POC seemed cheerful & happy to help with quick responses. The hardest part for me was catching a job when offered. The most enjoyable part was that the actual gig took less time than dashing, and it felt professional. Of course I’ve recently discovered their flaw, they really don’t care about you and their practices are unfair.

they will over work you on other departments tasks if you are good at your job. If you are not related to or went to high school with upper management good luck. They are all related or married to each other and if you upset one of them they will let you go without reason two weeks later. Supervisors will bring their kids to work and build them play pens and have other employees watch their kids why they watch Netflixin between their 4 hour long meetings a day. They will work you nights and weekends against your will to know end and if you don't wanna sacrifice your weekend you will be pushed out.

The support provided from the top down is immaculate. The open door policy is something that is taken serious as everyone's thoughts, feelings and ideas are taken seriously. There is room for advancement within DeliverThat, but it earned and not given. Those who show they have ambition and drive to be 1% better each day are the ones who rise to the top.

DeliverThat work offers are inconsistent and far in between. If they offer consistent work then this would be a great company. Also they do not offer itemized payroll statements. Once you have completed a job you have no idea of how much the tip payout was. Also, they host company “driver” events that not all driver are aware of nor can travel too. They should be hosting these events in every city the operate in and makes sure their drivers know about them. And their newsletter sucks, all video no written newsletters.

I have worked in several offices in the last 10 years and not one of them hold a candle To the fantastic environment at DeliverThat.
Everyone is very willing to help you out if you need, Answer questions or just be a supportive ear if your stressed and frustrated.  No matter how many times you say "Hey my plate is full I need help" Someone in the office will be right there instantly to help out, happily zero guilt or shame. I'm so lucky to have found DeliverThat and I'm proud I work for such a great company.

If you’re into sports and/or went to Jackson Twp HS, you’ll do really well here. If not, then run. Everyone in management went to high school together and if you didn’t, you’re just a seat filler until one of their friends needs a job. Also, the rules are different depending on whether you’re part of the inner circle or not. Those who aren’t should be prepared to be written up for things other ppl get away with. 

Top Job Titles	Average Salary
Dispatcher 7 salaries reported	$17.02 per hour
Customer service representative 3 salaries reported	$17.17 per hour
Driver (independent contractor) 1 salary reported	$25.00 per hour
Staff accountant 1 salary reported	$24.50 per hour
Recruiting specialist 4 salaries reported	$14.56 per hour

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