flight attendant

customer service representative

baggage handler

customer experience specialist

pilot

Delta Air Lines

I have to be transparent and upfront that I unfortunately was not able to remain at this job very long (only about a month beyond the initial training period), so I’m uncertain if my rating is a fair assessment of how one might feel after working at Delta long-term… but I can say with certainty that the initial 6 month training period is fantastic!! I felt very supported and valued as an employee, and I felt the training team did an excellent job assuring each person within my group of new hires was taught everything we needed to know to feel confident in what we were doing. Any questions were promptly answered, and they did a fantastic job getting the group of us all interacting together and team-building to create a positive, comfortable, and familiar-feeling work environment where employees get along and feel acceptance and camaraderie amongst each other. Another fantastic thing about working at Delta Airlines was the amazing benefits (401k, medical/dental, free flights, consistent pay raises, commissions for making certain sales, option to work from home once you’ve been employed there long enough… just to name a few) and even the starting wage was quite decent and competitive. A section of our training was strictly focused on our health and wellbeing as employees, making sure we understood how the ergonomic adjustable chairs and motorized desks worked, that we could raise the desk to a standing position so we didn’t have to stay seated or in just one position for too long straight and could still move about and use our muscles and stretch. There was even a room in the building with exercise equipment and machines located in it for employees to use, and a couple private rooms dedicated for breastfeeding mothers so they could easily and comfortably pump milk or feed their baby in privacy during their breaks. These are examples of how Delta truly goes above and beyond for their employees!

Those things said, rarely is anything in life 100% perfect with no downfalls or shortcomings, so I’ll touch upon some of the issues. In my experience, the TOP one was the honors system of choosing hours/shifts based on length of employment, with first selection and choice going to those who’ve worked there longest, and trickling down from there, so that new hires are left with whatever shifts no one else wanted. Don’t get me wrong, I do think it’s the most FAIR system (because yes, someone who’s been working there 30 years deserves additional perks and more benefits to the job over someone who just started) but CONSTANTLY having to work the oddest hours and shifts for years until you’ve established yourself there long enough to put you in the hierarchy of being presented with better options of work hours ends up meaning that certain people (such as myself, who, as single mom to an autistic child, and not able to secure more reliable childcare, was really banking on being able to work a shift that mostly covered the hours of me being at work while my child was at school, or worst-case having to work during the overnight shift hours while she’d have been sleeping) means some simply won’t ever stand a chance at remaining there long enough to finally get hours/shifts necessary for their continued employment in a job outside the home. This was the problem I had. Continually having to work the afternoon to evening shift meant that I would always be gone at work during hours my daughter was home and awake and MOST in-need of my care! It was simply an unsustainable schedule for me. The training period schedule was great because we worked the most coveted shift of normal business hours while being trained, but DON’T anticipate your schedule remaining even slightly similar once you’re out of training!! The other sometimes frustrating and problematic aspect of this job is the same issue faced at least occasionally in EVERY customer service job/industry: dealing with angry customers. It WILL happen. You WILL encounter people screaming, crying, and occasionally fully cussing you out over the phone! You’ll experience “Karens” demanding to speak to a manager. People get VERY (understandably) frustrated and angry when their flights are delayed or cancelled and it interferes with other travel arrangements and times they’ve had scheduled (now they’re going to miss a connecting flight they already have booked through a different airline, to give just one example). Obviously, having compassion for these people, putting yourself in their shoes and relating to their frustration and doing everything in your power to correct the situation and make it as right as possible will help and go a long way towards making these encounters more pleasant, but definitely be prepared to experience a wide range of emotions (sometimes back to back!) because you’ll ALSO encounter the bereavement calls, where someone might be bawling because they’ve just lost a loved one and have to book a flight to attend a funeral, or cancel a flight their recently departed loved one had scheduled. Know you’ll occasionally face a rollercoaster of emotions with the wide variety of different types of calls you’ll encounter. The final thing I’ll touch upon is the application process. Delta was the most rigorous and intensive application process I’ve ever encountered. I understand the need for this, because in this position you deal with very personal information from customers and obviously Delta needs to ensure they’re not hiring people who would be disrespecting the privacy of customers or doing terrible things like stealing identities. So that application is going to request a LOT of information! Not only your job history, but your address/residence history as well. And Delta will do a background check on you as well. So don’t expect to be hired if you have a criminal record. Also, if you have any significant gaps in your work history, you may be required to get a letter of recommendation from someone who can corroborate your duties and whereabouts during time periods of unemployment (such as I’ve had with being a stay-at-home mom for numerous years). I had to have a former coworker who I became close friends with (and remained in touch with over the years, so she witnessed and knew of my time frames of unemployment being due to focusing on full-time parenting instead) write up a letter just stating that and attesting to my honesty and character. So applicants with work gaps should be prepared to provide a recommendation letter in addition to the extensive work and residence history all applicants must provide.

In general I felt that the good and benefits of working for Delta Airlines really outweighed any negative aspects of the job, and if I weren’t a single mom (without access to trustworthy and reliable childcare), I like to think I’d still be working there. If you can make it work with the less-than-ideal shifts you’ll have to become accustomed to after training, or those shifts actually ARE ideal for your particular situation, then I highly recommend a career here!

My biggest advice is just know you're applying for a call center if you want to work RES where I worked, you will be getting calls from the nicest people, you will be getting calls from the most entitled people, you will be getting calls from some people who are just plain creeps, and each one will drain you emotionally just a little bit more, so be sure you can handle it. I'm going to be blunt and honest with my review.

You show your badge to security or have them call up if you accidentally forgot it, you park and go in, you use your own personal time to log into a computer in your bay and get set up because they can't be bothered to give you 15 minutes to set up and mentally prepare yourself before taking calls, you can clock in 15 minutes earlier/later and leave 15 minutes earlier/later as long as it still adds up to 8/10 hours depending on your shift which is nice (30 minutes if you're a team lead), you get a 15 minute huddle  or 10 minute read at desk huddle and a 30 minute team meeting once a month if they decide to do it, you take your calls getting the standard two 15 minute breaks and one 30 minute lunch break if you choose to have it, you also get up to 15 minutes of personal time you can use, they don't want you saving any of that time for the end of your shift or they get mad but a lot of people do it anyway because if you get stuck on a call you have to finish it even if it's past your shift. You can get events like podcasts from leaders you can watch every once a month or so or events for reaching milestones that can give you extra breaks. and they do have food trucks every monday. 

I learned how to talk to customers as well as how to book and fix flight bookings. I also learned that call centers tend to put efficiency over on job mental health and expect higher pay and benefits to make up for it... I had hoped this one would be as different as they always say it will be. 

Management is a total gamble which is not ideal, and this is something I was told by said leadership themselves from the start. I've had team leads and managers that I thought were absolutely amazing, I've had managers and team leads that have made me want to quit and never go back, I've even had some that I thought were the best until I learned they don't care about anyone but themselves which doesn't really seem like somone you want in that position. What this means is that you'll be under the impression that your attendance is perfectly fine at first, and then over time you'll slowly start being called for the smallest increments of early clockouts backdated over several months that you never heard about and suddenly feel like you're constantly kept on thin ice which only makes it worse, so much for the 15 minutes early/late policy. If you expect disability programs to help you out don't be so sure that will work out either, their disability programs are confusing, outdated, and quite frankly set up for failure. expect to have to call two different numbers and not find out about the online forms until months worth of issues because apparently some people just didn't think it was important to mention... and despite any feedback you might try to give, nobody seems to have any urgency to fix this anytime soon. Benefits exist for various programs such as therapy, but anything to help on the job seems almost nonexistant, impossible to get, or impossible to use almost as if it's not by accident.

Workplace culture depends on what kind of culture you're looking at. As far as ethnic culture they are super positive and constantly host events celebrating culture, but as for those with disabilities, especially those which are invisible... I'm afraid they don't get anywhere near the same kind of appreciation. Don't get me wrong, they are inclusive and even have different clubs of sorts within the company to help those with this kind of thing, but despite everything I constantly heard about what they do for it and the improvements they plan to make I never saw much of anything at all. I was also told you're like family there when I first started and through training I felt that, but that stopped when training ended. It is expected that after training the time in huddles and team meetings that only happen sometimes or maybe a once a month team potluck is sufficient for you to so much as remember the name of the person across the room from you and feel connected to your co-workers. You'll be told they have a special event where they fly you out and have a whole two day seminar where you're in a hotel and the higher ups talk to you and you get to take pictures with them... don't expect to be chosen, I met people who had gone several times, and people who had been there for years that never got to go once. Culture beyond ethnicity to me left much to be desired, but I won't hold my breath for change anytime soon.

Now I know so far my review has sounded mostly bad and that's partially because I'm still upset about the negative parts of the experience I did have that made me quit, but as the rating I gave may suggest I actually did have a lot of good experiences here too. As I said the pay and benefits are great, there were amazing people here as well as some frustrating ones, I have seen and had some amazing experiences here and honestly in part I think I figured out that call centers themselves just aren't for me. If you're willing to take the chance it's a great job and you can even take non-revenue flights for free based on seniority, you get lots of paid time off and floating holidays not to mention vacation that only grows the longer you work there. You might have a very different experience, but as I was told from the beginning... it's a gamble.

Now for the hardest part of the job, it was weather for me. Memorize your airport codes and know how to talk someone into buying a better seat product before you even start applying so you can pass the tests and know that if anywhere is experiencing weather, there's a good chance you might be in for a rough day of calls. Weather causes delays and cancellations so you'll be constantly watching the weather. As for promotions, hope you're feeling lucky because they basically tell you to your face that one of their statistics relies on luck. If your calls take too long whether it be because you have to go through the hour hold to get another department who then decides they want you to be the middle man instead of taking the call just so they rack up that statistic on you, or just a customer you have to hold with for another department according to a policy they made when these hold times were 5 minutes, then sorry but I'm afraid your statistics aren't strong enough, try again when they're better (ie you get lucky).

Ultimately I left simply because the stress and strain of the job whether from the calls themselves or everything else was just too much and like I said call centers just aren't the right choice for me,  Just know what you're getting yourself into and you'll be fine.


If you must work for Delta apply only to full time positions, ideally above-wing (dealing with passengers, etc). New jobs are now mostly for part-timers (no vacation, no health benefits, and very small per-hour salary, so while you have flying benefits, you will not make enough to afford going on vacation). And if you do decide to chance it and work below-wing (aka the ramp) keep in mind that if you get hurt, and you will if you work the ramp, you are toast. The chiropractor will become your new best friend (don't say you were not warned) and staying home means no pay whatsoever while you are out recovering.

So, stay in school or get a job elsewhere, with any of the 1000 vendors providing services to the airline industry (e.g. cabin services, drivers, fuelers, food-service, etc). The pay is not going to be any better but the risk of injury should be less.

The pay here is good for recent high school graduates living with parents and paying little or no rent, and who don't mind being told to do the job of two or more people for the same salary - calling their shifts a skeleton crew is an understatement, so if you work the ramp don't be surprised when they tell you and just one other guy (is about 99% men who work the ramp) that the two of you have to unload an entire plane by yourself.

Honestly, this is no place for a grown man to make ends meet with the salary they pay, unless of course you like working overtime which you can't get! Why? Because their part-timers (aka Ready Reserve) can't work past a certain amount of hours (Delta seeks to avoid paying overtime at all costs, safety and labor laws be darned), so you will need to bring extra income from elsewhere, meaning, get a second job. 

Another reason many find working here to be exhausting (when you look at your take home pay after you factor in working expenses) is because as the facilities were improved for the passengers (say, Delta's new Terminal 4) those for the employees were stripped down. 

Case in point: The old terminal 3 had an employee's cafeteria, where you could have lunch for as little as $3! And now? When the new Term. 4 was built the one thing that shines by its absence is that, an employee cafeteria, so now a lunch at one of the shops that sell to tourists is about $8, and that's including your employee discount!
So what about bringing lunch from home? You can give that a try, but I saw so many, so often, eating their meal right before they finished their shift, it's sad/frustrating and an outrage. If you work the late shift, you are even worst cause the shops close at 9pm (your second best friend, after the chiropractor will be the nearest vending machine). 

Complain? But who you gonna complaint to when everyone else is putting up with this as if it was normal? Many even begin to go into aircrafts parked at the gates just to be able to get something in their stomachs. And they say slavery was abolished... Abraham Lincoln must be turning in his grave! 

PS The one redeeming quality is the guys working next to you. Many become your de facto brothers, bailing you out when you get in trouble, sharing their meals with you, giving you a ride when the trains and buses are shut down, etc. To them i say "Kudos bro, kudos."

NOTE: My financial observations above applies only to new hires. If you've been with the company 5 or more years then you should be ok, as long as your spouse brings another salary to even things up, or you don't mind living paycheck to paycheck.

Is it perfect? No, and that is true for any company. Is there opportunity for advancement? Absolutely! I was promoted in less than 3 months. I adore my main manager. The coworkers are amazing, and it definitely feels like a family. The work is definitely challenging, loading and unloading aircraft. If you have health issues that could prevent you from handling heavy luggage while on your knees inside of a plane, then this is NOT the job for you. If that is the case, I would encourage you to apply for a customer service job ( much less physical.) You will be working multiple flights a shift, sometimes with minimal breaks between flights. 

You will be working in the weather. From record cold temperatures, to record heat, you are working in it. You will work in rain, snow, wind, and sunshine. The airline does provide hearing protection, as working on the ramp can be very loud. I also encourage buying kneepads, as your knees take a beating if you don't use them. Save those knees! And be sure to hydrate! It's like a free gym membership! 😂

Pay is okay when starting, but if you stick around long enough, the top pay is around $34 an hour for ramp. In other words, you can make a great career out of this. The station I work at has tons of overtime available. Payday is every 2 weeks. The medical benefits are fair, but not the best. They do offer a few different health plans, some cost more than others. Most are like an 80/20 plan. The company also offers dental, and eye coverage at a small cost. Delta does match the 401k up to 6%! 

I'm saving the best for last. Flight benefits! Yes! Incredible flight benefits, including discounted published fares! However, flying for free can be challenging. Flying free is on a standby basis, so checking flight loads and packing patience is key. I rarely get bumped when I fly standby. My wife and children also fly for free on standby. They also offer buddy passes after passing the probationary period. Also, you can fly other airlines for a low cost on standby. The company does sometimes give what's called positive space passes for special occasions. These are similar to getting a free ticket with a seat! Did I mention profit sharing? Yes, profit sharing on Valentine's Day! 

Delta is definitely a good company to work for. I am seriously impressed. Been in the industry for over 15 years, and I am so glad I chose to work for this airline. 

Lastly, my advice. We at Delta strive for on time flights. Safety is paramount in what we do. We also work hard to win our customers over by treating them well. We literally go the extra mile to be the best airline. Dependability is crucial! Attendance and being on time to work is one of the biggest requirements. This job can be very dangerous, so working safe is the only option. Delta takes all of that very seriously. If everything I have mentioned sounds like a good fit, then hit that apply button! It would be an honor to work with you. Welcome to Delta Airlines! 



I flew as a first officer on the MD88 and MD90 out of DFW until it closed as a pilot base.  Most of my last two years I was number one or two in seniority in the category at DFW.  Being so senior I always got my first choice in bidding lines of time, so I never flew weekends.  My trips were 3 or 4 days long and I would choose fun layovers.  There was no such thing as regular route.  They were different each week and each month.  Most days would include 3 to 5 legs with a decent layover.  My duties included doing the exterior pre-flight of the aircraft, doing the interior pre-flight, loading the flight plan into the navigation system, and running all the checklist.  The captain would almost always fly the first leg out of DFW and I would work the radios.  Then we would alternate on each subsequent leg.  

I learned most captains had their own way of managing the flight so I would adapt to whatever that captain wanted.  Because I was so experienced in the airplane, I would ofter anticipate when a captain would ask for something and already have it started when he or she asked.  Because I was very close to upgrading to captain, I would ask if I could act as captain and tell the captain what I would do and then discuss it. That gave me great insight as to how to stay ahead of the aircraft, to anticipate things and to learn to think as a captain.

The captain always had the final word on when an aircraft was ready to go.  If he wanted maintenance to work on something, they always did.  He did not get into arguments with anyone, especially management.  They alway backed the decisions of the captain. Because of the proficiency I demonstrated in my job, I always felt I was a valued team member.  Because I wanted to be included, the captains almost always treated me as a captain-in-training and rarely as a new guy, even when I first started flying as a first officer on the B727.  I had 14 years flying experience as a co-pilot and aircraft commander in the Air Force and was never treated as an inexperience new guy.

I flew about 4 trips a month averaging being gone from home  around 14 days a month.  The hardest part of the job occurred when we would be re-routed because of weather, aircraft maintenance, crew requirements, or being late because of too much traffic.  Then the original schedule would be replaced by new legs, new crew rest locations, and sometimes arriving home well after originally scheduled.  Re-routing often meant 14-16 hour crew duty days, always being late and having to deal with passengers who want want to be home now.

The most enjoyable part of the flying, aside from being well paid at an hourly rate to actually fly commercial aircraft, was flying people home or to grandma and seeing the joy on people’s faces at these family reunions.

Well, I came from a regional air line working line maintenance and working line maintenance now at delta. Everyone at the regional said delta would be better. Let me tell you the grass isn’t always greener on the other side of the fence. I am not here to just complain to you how I am not happy or tell you how the company owes me something... I am simply here to provide an honest review and since it’s honest, I will tell you what I like and dislike so far. 

Anywhere you go the line maintenance schedules are always a challenge but in msp they are even worse. Currently they are rotating 5 days on and 2 off. The management in msp line maintenance had the options to do other schedules that would be nicer if you want to have a life outside of work but they didn’t do it. The schedules would have worked perfectly fine for the operation.  I don’t know why they didn’t do it... 

I can’t tell you how much time I have wasted looking for a vehicle to use when I get to work. I have literally spent an hour looking for a vehicle that has an enclosed cab, so I don’t have to drive a golf cart out on the ramp when it’s -10 below. It’s been brought up to local management that more vehicles are needed but nothing ever happens with it. Epuipment in the line maintenance operation is terrible. Half the time jacks for lifting airplanes don’t work. There aren’t enough pumpers for to use for oil and skydrol. It’s a challenge to even find the right ladder for the job. Oh did I forget to mention the parts situation is terrible as well?? I have had to order seat cushions for a 757 because we didn’t have any in stock in msp. They had to come from Atlanta. I have had to wait on tooling required to do to the job and it’s taken hours and sometimes even a day to get the right tooling for the job. A lot of these problems simply boil down to management not doing there job well. 

I think there is a reason we had 12 people bid out of line maintenance and go to base maintenance on the other side of the field. 
So, there are some problems that definitely haven’t been addressed. 

So, what’s good about working for delta? Money. They start at like $22 an hour but have a two license premium that is an extra $5.75 on top of that. In 7 years you will be up to about $50 an hour. Profit sharing is nice as well. An extra 10k is always nice. Also, 401k is good. They match 6% but also give you another 3%. So if you contribute your 6% that’s 15% in all. Health benefits are about the same as the regional I came from. Flight benefits are alright if you like to travel but one thing they don’t tell you is that if you get stuck somewhere you can lose your flight benefits if you don’t make back in time for work. 

Overall, I think a lot of the negative things I have to say are because of the line maintenance management here in Minneapolis and not because of Delta. So, keep that in mind that it might be better at another station. 

In the end, 
Stay away from MSP

As a supervisor, I arrived at 5:00 am and left at 2:00 pm. My individual responsibilities included producing a regional newsletter, occasional informational videos, and managing the Leadership Awards Program. Other duties typical of my work day might include conducting training, assisting with on-time departures of flights, monitoring or check-riding flight crews, coaching or re-directing unsatisfactory performance when needed, and maintaining data and files for performance reviews. I attended personnel meetings, professional development classes, and managers' meetings. When personnel came to me with questions or issues, I counseled them. I managed crisis, followed established procedures,  solved problems, and led by example.

-The most fundamental skill that I learned was interpersonal dexterity.
-I learned to say, "we" instead of "I" (ex. "We" accomplished this!)
-I learned to separate the behavior from the person.
-I learned to find twice as many reasons to praise performance than to redirect it.
-I learned to listen more than talk.
-I learned the formula for dealing with conflict.
-I learned that the first step in being a good leader is being a good follower.
-I learned that I did not have to know all the answers, but that it helps to ask good questions.
-I learned that my way is only one of many ways.
-I learned that a smile can make a person's day.
-I learned that your team is your most valuable asset.
-I learned that a diverse team is a strong team.
-I learned that we always have a choice . . . happy or miserable, stay or go, friendly or caustic, it all boils down to what we each freely choose.

-Management styles varied somewhat but overall, the corporate philosophy supported the value of all employees. The industry survived multiple downturns and cutbacks were necessary but throughout my time with Delta the value of the individual employee was never diminished. Management  always maintained good communication with employees and sustained a system-wide open-door policy.

-Co-workers were well trained in assigned tasks and required to attend annual professional recurrent instruction. Consequently, maintaining teamwork was easier. Due to the travel aspect of the job, strong bonds developed as co-worker dependency tended to increase. 

-The hardest part of being a supervisor was finding myself being classified as one of "them" as in "them against us", by people I had previously worked side-by-side with. I had to decide that I could be just as or more effective after my promotion and get on with it.

-The most enjoyable part of the job was improving my professional skills while doing a valuable service for my company.

A typical day begins with a briefing of any turnovers, continuing projects, or any issues that may need correcting into our shift. The equipment that we service are conveyor belts and passenger boarding bridges, ground power units, and precondition air units. This is an excellent starting point for someone who has a basic grasp of mechanical abilities and are looking to expand on those here. In addition to mechanics, electrical / electronics, HVAC, PLCs all are something that are to be learned and there is a library of information for everyone to access to fulfill their hearts desire. The workplace culture is not without it's ups and downs, however, for the most part is a relatively neutral area. It can be difficult dealing with complacency among a few individuals which in a department of just under 100 people can translate into factional groups that may deviate from the norm. Management seems to always be in flux and there is a fair amount of push back between the lower tiered employees and the leaders / managers. Very reactive as opposed to proactive with the way business is conducted at time, and vice versa. Continually a learning process. Hardest part of the job is having to deal with the bureaucracy, certain policies, and unnecessary attitudes that can make certain days rather trying. Another challenge is the work/life balance that exists due to the fact that there is usually more travel time from home to work and work home due to the additional security checks that exist (and all off the clock as well). This job for people who are looking to go to back to school may not be ideal unless they work an off shift with days off during the week (there is usually a shift bid once a year for everyone to adjust their shift based on seniority). For newcomers, seniority is the name of the game. Be prepared for days off in the middle of the week, more than likely on an off shift. It's an adjustment if you've only been used an 8-5 M-F. Most enjoyable part of the jobs is that the majority of people are generally quite helpful, mostly pleasant to be around, and are never afraid to assist others when more hands are needed. The flight benefits are also fair, and can be a lot of fun... if you can get on a flight. Quite risky if you attempt take a flight on your days off and can't be back in time for work. Big no-no. Newcomers are usually given decent personal time, holidays, and vacation time (depending on when you're hired). There's always some time someone can take to explore if they choose to do so. For anyone with a passion of fixing things, troubleshooting, and are curious to dip their toes into aviation, here you go.

Being a FA was extremely fun at times, especially when you go somewhere that you have been dying to go to. It's amazing. That was the best about it. 

There are very harsh shortcomings though and it makes it not worth it. 

When interviewing, Delta has great marketing campaigns. Makes you extremely excited to work there and having the opportunity to travel domestically and internationally. Getting the job is a bit difficult, even though I was lucky enough to get the job on my first try, many people are not so lucky and have to try upwards to 10 times. Training was brutal. Absolutely brutal. Early mornings and late nights. Grown adults act like middle school/high school kids and drama is always present as well as gossip. Instructors play favoritism among the trainees. Very evident. I was a brand new FA and I was abandoned with 2 other FA's in a different state with no place to sleep in which we were already sleep deprived from the 3 day trip we were on. It was an absolute nightmare. The company didn't care less. All they could do was say sorry and we were expected to work on 4 hours of sleep the next day. That is insane. It was enough for me. They teach every safety related topic and scenario that they can but they don't tell or warn you about the really bad realities that can happen as a FA. They just expect you to figure it out. You are just a number. When I talked to my manager, they said that I was easily replaceable. Not good. 

My advice to future FA's: 

1: Don't fall for DL's marketing campaigns. The pay isn't what it's cracked up to be. They make it seem like they are the best because of training pay, boarding pay, and profit sharing. These fall short of all the money you are wasting by commuting; lodging, food, transportation, and on top of all your other bills which is rent, household bills, car payment, etc. All in all UA or even AA are just as good as DL because of these shortcomings. 

2: Pick the airline that has a base in your state. Do not commute. You will waste so much money, time, and energy trying to commute. There is no positive space with DL. They make everything come down to the customer and the more senior FA's. They do not care about their new FA's. If you can't get on flights and have a seat, they will count that against you and it will be your fault. They don't really warn you of this and it will be shocking. 

3: Pick/bid trips with long layovers if you can. As a new FA, trips will be slim pickins unless you are at a coastal base. 

4: Pick the airline that is the best for you. Do not fall for DL's shenanigans just because they claim to be the best. 

My responsibilities as a Senior Manager Aircraft Maintenance Organization included and ensured all line Maintenance domestic and international operations conducted business in a manner that complies with all applicable regulations and safety standards in accordance with Part 121 Air carrier. As a Senior Manager I was responsible for administering full life cycle of three Operations Managers as well as 25 Line Maintenance Managers. Rebuilding the infrastructure of the Detroit Line Maintenance operation allowed the unique opportunity to build a team establish work standards, expectations and clearly communication departmental goals, creating initiatives focused at improving Northwest Airlines operational performance. I set the example by promoting diversity in the workplace, communicating openly fostering exchange of ideas and knowledge from the bottom up. I ensured my managers consistently treated their subordinates with respect and they handled controversial issues responsibly. With this unique opportunity I worked collaboratively to resource and achieve critical priorities such as improved work performance reduced safety violations, reportable On the Job injury and aircraft damage. My organizational responsibilities also included station operations to assure regulatory compliance with Federal Aviation Administration, OSHA, and Northwest Airlines standards. I was the focal point for communicating safety and building a shared vision with my employees across my organization. I investigated and followed up on all aircraft damage, ground equipment accident incidents to determine the root cause and implement corrective actions. I require my staff to accomplish a daily operational analysis of mechanical and service interruptions identifying the root cause and a long term corrective process by planning to change trends that can affect operations. I held meetings with all levels of my organization to improve behavior and instill methods in response to the information obtained by our safety and accident investigations. I promoted employee involvement to improve productivity efforts and meet goals as well as developing and implemented cost savings in all areas by controlling and conserving resources monitoring material and supply usage.

Top Job Titles	Average Salary
Flight attendant 55 salaries reported	$40.40 per hour
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Customer experience specialist 3 salaries reported	$22.00 per hour
Pilot 6 salaries reported	$296,667 per year

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