machine operator

process technician

inbound sales representative

press operator

machine technician

Deluxe Corporation

First, their choice of medical providers is questionable at best.  They chose Cigna, a company who cares nothing about any individual. My time at deluxe started out great.  Sadly, I ended up having health issues.  The health issues were ongoing and coming back time and again.

 Corollary,  I had one of the best managers I have ever had but this is the only good thing I will say about the company.  When you work the job I had you were only numbers to anyone else who mattered.  Sell, sell, sell. No numbers, no identity.

 I feel like I was not defended when I was having health issues near the end. I felt I deserved to put my health first.  There was no support despite good performance.  It cost Deluxe nothing as far wages to ride out the storm, so to speak, as I was not being paid.  They use Cigna as a health insurer and I would advise against anyone who does as Cigna's first thought is deny the claim.  During my last and most recent health issue I was given a deadline to get some paperwork in that I had no physical ability to do. (couldn't drive, couldn't sit, couldn't stand, could hardly lay there due to a bad back, No insurance (since I cancelled Cigna due a previous fallout), so could not afford to see a doctor)    Most of these documents required signatures.  You can see the conundrum here.  The time frames were arbitrary and determined by the HR department independent of what my doctor's office's time frames might require.   I requested the documents, but no matter what I could have requested it still required a signature.  One cannot force a medical facility to move any faster than it does, nor can one dictate the physical ability of one getting to the office to sign the document..  They have protocol and follow it.   How can a company tell you to do anything if you have a condition preventing you from accomplishing said task?  Especially when using that as terms of dismissal. 

How can a company decide outright what time frames a medical facility gives to complete paperwork? When it came down to the final dates I could not meet the deadline but was one business day late.  How can a company decide outright what time frames a medical facility gives to complete paperwork?  They fired me anyways.  I had the full support of my doctor's office for my condition,

  When it came down to the final dates I could not meet the deadline but was one business day late.  The documents may have been late but my condition was real and that was it.  "You are no longer employed here".  We will send you a packet.  Don't come to work tomorrow."  This is what I was told, not by my manager but an HR rep.  Sarah should have had the decency to do it herself.

You could easily scrape by and do little or nothing and hit minimal numbers.  For the average person who can speak its not hard.  

Hey let's try and be mediocre!  I suggest being better but that's your call.

They will pay you 16+ an hour and commission knowing next to nothing.  Literally, can you spell and type and use a computer at all..  Once they train you, most folks can do it.  (I lied you can ask people to spell things so no reason to know that)

How much repetition do you like?  There is more than a ton, it is every call the same.  Especially after they give you their formulae for sales. (sell echecks if you want to succeed)

If you want to be a drone...this is a good place for you.

I recommend this position if you need extra money or have little to no financial/life responsibility.  The work is the same nightly. You are standing for your shift but also moving around in the same 5foot area.  In the few months I worked there was less and less work to do. End up doing busy work like when there's a substitute teacher.

Training is haphazard.  You’re basically (in this position) matching items together that the machine cannot match.  The documents could not match because the documents were sent wrong, damaged or because the machine is just jamming due to it’s broken parts.  You’ll never know what you will encounter and too many mistakes will lead to disciplinary action.  No manual, all memorization. Not hard, but also not readily accessible to different learnIng. 

Schedule changes are announced the week of the change  I.e working mandatory overtime (informed Tuesday for following Saturday.  holiday (informed we would work thanksgiving Sunday before.). Again with little life responsibility this will not be a problem. 

I am not sure how deluxe operates.  I understand they acquired the site I work in.  I am not sure if they plan to roll out the company standard across the board but as it stands now the site I work in has different policies and procedures from other sites.  Other sites were closed thanksgiving.  Dress code differs from site to site.  I also learned each site is different according to the director who runs it. 

If you are the type to keep your head down and work, you’ll be fine.  Very hard to communicate over the noise from the machines.  You’ll do well to get some ear buds for protection at least.

Social distancing is not enforced.  People do wear masks.  

The most disappointing thing is, since I’ve worked there I’ve only been told what not to do in order to not be on anyone’s bad side.  While I don’t fault anyone person who gave a warning, i think it’s odd that a business is run by personal feelings and not by a standard policy.

Most people quit by just not coming back from break or lunch.  There isn't much investment in employees so it's definitely easy to walk away.  Rentention is not a concept. 

If I had the space I would present a outline presentation of all the foolishness and pettiness that goes on in here. Lack of communication skills among the three shifts is the biggest problem followed by lack of accountability. So they’re offering new employees $1000 sign-on bonuses (which they tax a lot of it) but the employees that been there are getting “pennies to nothing” if they get promoted. You really don’t get acknowledged for the good job you do, but you be aware of your errors( not at the time you make them but like weeks later).There’s some leads that do they’re jobs, while others stand around and watch then complain about what’s not being done. Some supervisors love to add more responsibilities to departments(especially on 1st shift) but don’t understand or care that the other two shifts are short-handed. The site director and those supervisors that make decisions feel like they just need to hire more staff but never try to fix the issues of why staff leave in the fist place, especially since the job is easy. There’s some stupid policies and rules that don’t make since like you don’t get any sick time just pto but if you call out due to you being sick( while still in a pandemic and flu season coming up) you’ll get a point and use your pto too. The turn around is known to be extremely high, since the good workers don’t really stay unless they been there 15+ years and at that point they’re pretty much stuck there. The morale is very low, a lot of the employees get depressed when coming in there. I know there’s more issues that I didn’t cover, but hopefully this will help someone and everyone to make good decisions.

Deluxe is a pretty decent company to work for so long as you don't get your hopes up. If you have skill, and keep your nose to the grindstone, you'll be just fine.

Deluxe does not have very much upward mobility that I can tell, so you cannot get in right out of school, and climb the corporate ladder here (unless you have designs on being a team leader, which is about all you can obtain).

Corporate leadership is severely lacking, leading to many confusing, and frustrating decisions that negatively impact morale and productivity. Typically once the poor decision has been executed, management does the best they can to support you and to put out the fire, and they do a good job of not blaming you for the fire that had to be put out, but nothing ever comes of it. No special bonus for going above and beyond the line of duty to serve our customers, just a "thank you, you guys are the best!"

Like I said, if you have skills, you'll do just fine, but job satisfaction can become lacking unless you just need a paycheck and don't want to work hard. This is not the place to be long-term if you are an ambitious person. This is, however, a great stepping stone location, as I've been able to stand on my own two feet for years now thanks to them, and while the job isn't all that fulfilling, it sure as heck beats being unemployed.

Stress is low, and the only people who seem to get stressed are the people who lack interpersonal skills, or perhaps simply have anger management issues.

Don't even have enough space to write about the disaster Deluxe has turned in to. Caters to tattle tailing, playing favorites, pure gossip and brown nosing. The way things work here feel cliquey and really the only genuine people are the ones who keep the facility clean. 

Technology is about a decade and a half behind. Slow and clunky depending on what department you work in. Constant server crashes, system issues that go months without being addressed, and prehistoric order entry systems.  

This company reprimands you for how long you sit and staple yourself to a desk. "Adherence" will be constantly plaguing your mind, because they ask of their employees to remain at a desk for 92% of the day. Forgetting to hit the wrong aux code on your phone or using the bathroom too much gets you easily pulled into your manager's office. They found a neat way to create virtual leashes for their "valued employees".

Work hard get noticed less. Management simply won't appreciate hard work and numbers from employees. Matter of fact they will just choose to spy on you more. They will watch your monitor from their lofty little cube and start sending you IM's... Between management and the culture, it feels like walking into an adult daycare with a 
high school & prison vibe. 

You will achieve new levels of stress you didn't even know existed yet
How awesome! 

It's too bad the job used to be decent. It's sinking quick, MANY members have either jumped or have been shoved overboard. 
The company appears to just be rearranging the seats on this sinking ship.

Deluxe for the accounts receivable position was horrible.  The management team is hands off and does not work towards bettering your career.  They offer no training tools, no guidance on your job and when you ask they say wait four months. They take away positively and prefer to have a stressful work place.  They never promoted within our department matter of fact people with 10 years of experience would go for positions and never get them.  The turn over rate for this department is high and needs to be addressed. 11 people quit in 3 years and of those 11 people most left within 6 months of getting the job.  People are unsatisfied when they realize how disorganized this department is and how much chaos there is too.  The management team never comes out of their offices and gets into the trenches to see what the issues are. We have requested for them to help for years and never did anyone do something.  The moral of the team is very very very low and you can cut the stress with a knife. Yet again management walks down the isles and does nothing to fix it.   Deluxe has plenty of work and you are constantly busy.  The problem with this kind of busy is that you are over worked and underpaid.  They do not give raises that support families nor the economy.  Overall I wanted to retire from Deluxe but because of the way management never got involved to see the dysfunction of the department nor hire within I left.  It was a sad realization but the best thing for my health; other employees that worked have left for the similar reasons. I do not recommend Deluxe Accounts Receivable to a job for anyone.

The Inside Sales Representative job is a joke in Colorado Springs.  They really market "the culture" at Deluxe, both on their career website and on the first day when all the management come in and try and prop up working there.  Reality is a different story.  It's a call factory job with little chance for advancement.  

It's possible to make decent commission monthly, but hard to maintain as they will raise the quotas on you if you do consistently.  If you don't, you will effectively get demoted to the lowest tier of four there, which is fielding only customer service and billing-collections calls for @$11.00 an hour.  Your bonus then comes out of how much revenue you collect.  I didn't go there to work collections so I resigned once I got demoted for barely missing my sales quota only after a couple of months working there.

There is no chance of advancement in this center.  The few managers are all lifers.  There are some support jobs, but they all seem like lifers.  The only possible advancement I saw was outside that center within Deluxe elsewhere in the US or Canada

The worst part of the job was selling $5.00 advertised check orders.  These don't meet near the minimum per-sale amount to qualify for any commission, and end up hurting you.  The customers who order these are largely on fixed incomes and don't want to buy the optional garbage Deluxe pushes you to sell, namely a check fraud protection service.

It is a call center so I am tied to the phones all day. I enjoy talking and listening to the businesses and helping them in any way I can to grow or maintain their business with the products and services that Deluxe has to offer. I am in  Deluxe's Ambassador program which  helps educate and introduce possible new hires what the day and life as a Deluxe employee is all about. I get an importunity to talk to many people throughout my day in all walks of life. Very interesting to hear about their line of work, how they have made their business so successful and the challenges they have had to overcome through out their years. I enjoy the interaction I have with people. Being on the phones all day doesnt give us the opportunity to be social with our co workers a lot of the time, although I have developed a great relationship with them  in this past 1 1/2 years of working there. We do work in a team environment so we provide encouragement to each other. We have sales contests we strive for , incentive bonus as well as other spiffs that the Company may be offer, like Sporting event tickets, concerts, and Deluxe reward points for merchandise shopping. I strive to be a good listener, meet the needs of my customers and provide them with the best customer satisfaction I can under the Deluxe way!  I respect my mangers, follow the Company policies, and have a  great attendance record. I enjoy a more personal face to face interaction with people rather then on the phones.

This is the worst company to work for period. 
First of all the sales department practices assumptive selling. That's when you upgrade the product without telling the customer and just charge them for it. 
Second, the "Managers" want you to quote the price so fast the customer does not realize that about 3 things have been added to the order without their knowledge. 
Third, DO NOT think you will ever be promoted. There are people that have been there for 30+ years who are still in the same position. 
Fourth, the time off policy is the worst of any company. Basically if you get 4 absences within a 6 month period you will get a warning. It does not matter if you were crippled in a car wreck or went to the beach. They don't care. 
Fifth, if you work past your shift on any given day they will give you a random day to leave early, No OT allowed.
Sixth, If it snows or there is bad weather don't be late or leave early, The weather line has not been updated for 4 years. and if you are late or leave early "Ding" you get the hit.
and last but absolutely not least, don't take too much time off the phone going to the bathroom or getting a drink, The "Team Leads and Managers" will make you get a Doctors Note (I am not kidding) or The "Team Lead" actually said one time that it was "good" for you to hold it!!! Yea, good if you want a bladder infection.
Stay away from this place, The bad reviews you see are not un-true. If I could give 0 stars I would have. I worked there for 2 years and hated every day. It was a great day when I gave my notice.

Their freelance writing job is pretty good; not amazing, but generous considering what's out there for most entry-level writers. It doesn't pay enough to use as your primary earnings unless you commit to a full-time style writing gig (which may not be possible since they only keep a handful of writing assignments available for all their contract writers,) but Deluxe does give you a nice bonus pay to your current salary for doing the minimum writing requirement for their contract. At first their work availability was sporadic, but over a matter of a few months there was always assignments that you can pick up throughout the month. The management is very good at answering any questions and solving any issues you may have, and they keep everyone informed about new work assignments, important news, and other factors relating to your writing contract. The topics themselves get really boring, technical, and repetitive at times, but it's diverse enough to keep you from experiencing burn out within the first year or so of working there.

TL;DR: this contract copywriter position is perfect for new writers who are looking for experience on their resume, stay-at-home parents or retired folks who want to earn extra income, or those not yet confident in their writing skills. However, if you're a mid- to senior-level experienced writer looking for a full-time job, give this one a pass.

Top Job Titles	Average Salary
Machine operator 3 salaries reported	$20.50 per hour
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Press operator 1 salary reported	$31.00 per hour
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