business development representative

DemandZEN

The pay and benefits were awesome.. they provided the equipment which was a brand new MacBook.. however, they fire ppl without placing them on performance plans for a period of time so they can make improvements in areas of concern, they meet with you twice in a month timeframe to say your numbers aren’t doing too well during the HOLIDAY SEASON WHERE EVERYONE YOU’RE CALLING IS OUT ON VACATION and ask you to tell them what YOU NEED FROM THEM TO IMPROVE! They’re not up front and honest with clear and realistic expectations of what could/would happen if you didn’t improve during or immediately after the Christmas holiday.. If you’re not on the FAVORITES LIST which is where you get the best client campaigns that are usually the easiest ones to produce consistently and frequently, or where you’re allowed to spend a ridiculous amount of time chatting back and forth in multiple slack channels for a ridiculous amount of time during the day, or where you still manage to not get fired even tho you did NOT meet the min expectations for the week for about a good 4-5 weeks in a row (how they didn’t get fired is beyond me)… but here is the worst of the worst that I’ve heard about them. This happened to someone who I was on the same team with and it happened about a month or so after I was let go… 

they do not honor previously approved FMLA for employees that have to take time off to take care of their children with very bad health conditions that frequently land the child in the hospital for days at a time (they fired someone about a month after me because she missed a good amount of work but only solely due to the fact that her daughter who had an ongoing health condition that caused her to go to the hospital frequently throughout the month to which her mother had no choice but to take off work so she could go be with her child who was suffering and struggling to breathe on her own while in the hospital; she was fired even though she was approved for FMLA due to this ongoing health condition as well providing HR with endless documents from doctors and hospitals describing the need to miss work because of the little girls unfortunate condition - can’t tell me that’s not legal or ethical!!) 

I was referred into this company as a lot of people I worked with at a competitor had been working here for a while, about 4-5 of them had been promoted to managers even! Everyone was excited for me to join as I was coming in highly referred and to be honest, I felt pretty confident about my responsibilities of the position. The first few weeks went pretty well overall, but that’s how they GET YA! Once you start to get into a groove or even somewhat comfortable, it seems like it was inevitable for some BS to go down. I felt like I had ZERO support from mgmt as I was asked MULTIPLE times “What do you need from me to make improvements and be successful?” Ummm, don’t you think that if I knew the answer I wouldn’t be having this conversation with you???? It made me feel like they put most if not all of the additional training for improvement to get better and produce more on me, it was MY responsibility to come up with a plan from start to finish and everything in between so that I would improve my numbers. As managers, it’s solely their responsibility to help us improve! They are managers for a REASON! 

I highly regret ever applying to work at DemandZen. I turned down a few offers that I should’ve taken over this one but we all live and learn! 

The company is very focused on the overall health and well-being of not only the employees AND their families but, also for all of our communities and people in general. That is at the heart of this company and it is reflected throughout everything they provide and in the core values that we all strive to live by. They constantly provide new ideas, tools, and technologies that we can use to grow personally, financially, not just in the work environment. They know happy employees are loyal and dependable and I AM SO HAPPY! I have never worked at another job or career that genuinely cares like DemandZEN, not even close. I would be thrilled to retire with DZ, the pay is great, too - lots of extra spiffs, benefits, just an overall amazing place to work, build comradery and grow personally as well.  


I have been working at DemandZen for two years and it is one of the most rewarding companies that I have ever worked for. There is great room for advancement and they provide top notch coaching to get you there. It can be challenging at times, but the leadership and management teams always ensure that we have everything that we need to be successful. Over the past two years the company has continued to grow and provide quality services to all of the clients. DemandZen offers very competitive pay, benefits and PTO which is all a huge plus. Being a remote company can have its perks and challenges. They make sure that there is an exciting yearly get together so that the DemandZen team can get together for team buliding and some "ZEN" fun! One of the things I love most is their open door policy when it comes to suggestions and improvements to make things even better. I feel like a very valued employee and part of a family in a way and can see myself working her for many years to come.

A typical day at DemandZen involves outbound prospecting, working through sequences, cold calling, and setting qualified meetings for high-growth SaaS clients. I’ve learned how to navigate different tech stacks, overcome objections, and book meetings with decision-makers. The management team is supportive and consistently offers helpful feedback. The culture is remote-first, collaborative, and performance-driven. The hardest part of the job is staying motivated when prospects are unresponsive, but it’s rewarding when persistence pays off. The most enjoyable part is the sense of accomplishment when you hit your goals and contribute to your clients’ success.

Pay is pretty decent if you have call center experience. There is also a good bonus structure in place. Company provides all equipment and will cover cost of wifi and cell bill. Managers can be very micro managing to the point they literally have a software that records movements of your mouse. They have reports that come in of contacts sources and will often jump the gun that you have not done your sourcing because the report is not updated. Very little in the way of coaching or development. You have the feeling th work is meaningless due to the some of the tools used that can make it be difficult to be successful. All in all it's a smaller company that will probably never grow to be a large company. 

I worked at DemandZEN and I was happy, I was  #1 in the company! I was dedicated and my performance spoke for itself! I know I  made the owners of DemandZEN very happy. I bought into the company culture.  I was on a mission to do my best.  I  contributed to MANY systems and processes improvements, content creation., Coaching of the staff, developed training manuals and booked meetings like nobodies business.  Unfortunately, I was singled out by people that were considered managers.  They collectively sabotaged my role, my work and my love for the company and I was forced out.  They didn't like the competition, they saw me as a threat!  They couldn't stand being under a microscope because their performance was so poor.  Petty, simple-minded individuals, none of them should be trusted with another's baby.

The best thing about DemandZEN is the ability to work from home.  The company is growing so we are getting more benefits as time for on and the chance for advancement is getting better each day. It is very fast paced and demanding which is good for  some but maybe not good for others. The role comes with several responsibilities and there are a lot of systems to know and use.  The only semi negative thing is that they micro manage.  Every minute of your day is tracked and monitored and being reviewed.  But the reasoning behind it is a good one and it is necessary especially since the entire workforce are remote workers.

Revolving door with poor training. Disjointed systems that don’t work together make it difficult to do the job. Combine that with outdated technology other than system that watches you all day to monitor your every move.
Rather than educating and working with employees, manager will lie and then fire you. In addition, HR is less than respectful when you try to ask questions about processes or procedures related to normal HR functions.

Multiple people quit my initial class within the first week. That tells you all you need to know.



What is the best part of working at the company?
Watching senior leadership sink the company was fascinating and entertaining.

What is the most stressful part about working at the company?
The extreme micromanagement at all levels.

What is the work environment and culture like at the company?
It was fear-based. Employees have no agency and the company monitors everything they do.

What is a typical day like for you at the company?
12-15 hour day consisting of being micromanaged and being forced to micromanage your staff. You were expected to answer slack within seconds, and scare employees all day.

I was so excited to start work here and loved my first couple of months. Then I started to notice negative reinforcement and blanket punishment. They do not care about you as a person. To them you are only as good as your numbers. They pretend to care but at the end of the day, if you can’t get your numbers, you’re screwed. I was placed on a very difficult campaign. I had been a top producer until then. One day I made one mistake and voiced my frustration and was fired the next day. I know it had nothing to do with the what I said, it was everything to do with the numbers. 

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