estimator

installer

service technician

installation technician

customer experience specialist

Den Defenders

I have been working at Mike's Mobile Screen & Chimney Service full-time for a little over a year now and get along great with everyone in the office. We hang out after work even. I really like my position because it gives me new challenges to overcome all the time, but I don't feel pressured or stressed about not being able to find a solution, because I know Mike (the company's owner) is ok with experimenting and trying new approaches and new technologies to help keep our company up to date. The company has been super accommodating if I need to work from home or in office. Also if I want to put in some extra hours to make sure I get something done on time, Mike’s Mobile is always willing to pay me for the extra time. I have worked for smaller companies in the past and hate the pressure of having to work to survive. This company is actually doing great and growing every year. Everything always seems so much better when the company is doing this good. 2 years ago I went back to school to change my career, and working here makes it all feel worth the effort. I really do love working for Mike’s Mobile.

I left a previous job, which was well paying to come aboard Mike's Mobile. There were key selling points which contributed to my move. Training was to be provided on a new series of machinery, however, this never once happened. Instead, what did take place, was constant; rude criticism accompanied by actual screaming and yelling from management over the phone. This was all followed by abrupt hang-ups from management. The key points that were put down on paper during a pre-employment meeting were deemed null and void. The job became a fend-for-yourself work environment with no teamwork or proper guidance as offered in the meeting as fore mentioned. From this experience I learned the grass is almost never greener on the other side. The job itself without management is actually fun and interesting work. There are refrigeration, diesel, and/or electrical diagnostics that must be done in order to solve the customer's needs. This makes for a variety of work and is never monotonous. The actions of management from this company, however, impact the overall job negatively.

I'm very happy that I made the switch to work here. After I got to understand the many perticulars of the job, it has become a stress free and fun place to learn and grow.  The work is not just a routine, it holds meaning, and I'm constantly enriched by interactions with fascinating poeple. There's a culture here that fosters innovation, encouraging me to explore creative avenues in serving our clients while accommodating my need for flexibility, whether it's ensuring my children's safety at home or bringing them along to study in the breakroom or enjoy the array of arcade games available. The vibrant atmosphere is infectious, and collaborating with my colleagues is both rewarding and inspiring. What sets this place apart is the receptive management, always eager for fresh perspectives and willing to embrace experimentation. Transitioning from a company bogged down by bureaucracy, working at Den Defender feels like a privilege, offering me insights into the workings behind the scenes that I deeply appreciate

As I am close to closing out my 2nd year here at Den Defenders, I am thrilled to share what makes this workplace truly exceptional. Within my first year, I secured a promotion to supervisor, highlighting the company's commitment to employee growth.

Den Defenders isn't just a workplace; it's a second home with a fantastic family-oriented culture. This atmosphere not only promotes a healthy work-life balance but also reflects in the unwavering support provided by management and your whole team around you.

What sets Den Defenders apart is its dedication to both delivering exceptional customer experiences and prioritizing employee well-being. From professional development opportunities to well-being programs, the company ensures its employees come first.

As I look forward to my 3rd year, I am grateful to be part of the Den Defenders family. The collaborative spirit, growth opportunities, and genuine care for employees make this an awesome workplace.

Cheers to another year of success and shared achievements at Den Defenders!

What is the best part of working at the company?
Best company I have ever been a part of. Strong team-oriented culture and plenty of room for growth

What is the most stressful part about working at the company?
Growing a company can be a little stressful at times but in the end builds character, good communication is one thing that really separates mikes mobile from a lot of other companies

What is the work environment and culture like at the company?
Really great work environment and culture, I’ll say it again best company I have been a part of. Owner and management really care about employees and are proactive/always helpful.  Mikes mobile is playing the long game, they really invest a lot of time, money, and training resources to build a great team and it shows

What is a typical day like for you at the company?
Typically six appointments a day going to customers homes and measuring and estimating for security screen doors, windows, screen doors, rollaways, really all aspects of educating the customer and finding exactly what their goals are. In the end we are there to guide them and make the whole process as easy as possible

This is a Fast growing company with multiple services and products under one roof. Keeps you learning ,reaching and setting new goals .I have learned a lot and passed the CSIA certification  from Chimney Safety Institute of America and continue to take courses to keep up with industry standards and code. The Management staff makes me feel like part of a team/family that has got my six/back while setting expectations that make me better at my job and as a person. The work Culture is a Bunch of Go Getters that believe in a common vision , provide good customer service ,good product, great work, Personal Growth, and Company Growth all while sharing some laughs together. Hardest part of the job is every home is different and requires different services if not all services we provide and setting the bar while always staying ahead of the industry standards  . The most enjoyable part of the job is accomplishing goals and working together as a team with a clear path of were we want to go .

The environment at Mike's Mobile is always lively and we all definitely have a tendency to joke around. However, we can also get extremely busy at times and, even when we're not, there is always plenty of work to be done. Keeping up with with everything is completely doable as long as you're willing to put in the work! One thing that I really like is that management always ensures that we have the opportunity for new training and learning experiences. Also, having full benefits is extremely helpful and I couldn't be more satisfied in this area! 
Working in customer service has been the perfect position for someone like me, as I consider myself to be extroverted and enjoy the daily person-to-person interactions. I do feel like our Stockton office is a bit cramped, but we're supposed to be moving to a new building soon which is super exciting! 

This company does it all . Den defenders are for a market that believes that peace of mind is a necessary part of being a part of a wider community of people and taking on a bigger load. 

There service are tailored so that your life becomes easier by interacting only with people that are necessary within your circle 

. So as Den Defenders says If your on the outside of the circle it's best to either move on or come right through Den .  Now when your in the circle of safety you can rest assure that all your  products are made and serviced and know by the same company 


.  That is true accountability because A lock only keeps the honest people honest . If they really wanted to come in they would just break it down !!!!😊

I been here for a couple months. I worked many jobs that claim to be lenient and understanding with family matters. None which were true. However, the atmosphere at den defenders from the minute I walked in felt like I been here for years. I have two young kids in daycare so they get sick all the time and the supervisors are completely understanding and let me work from home. The training is hands on and if there is something you need help with multiple people are there to help you and never make you feel like you’re bothering them with questions. I know there’s a lot of bad apples in the corporate world but not Den Defenders. I enjoy it here immensely and wish I could’ve been here sooner. 

A typical day  at Mike's mobile is assisting customers with all of the services we offer at Mike's Mobile, which includes Chimney cleaning and inspection and repairs. Along with Security doors, sliding doors, security windows and screens. We also work closely with our service technicians to assist them while out in the field. The hardest part of the job at Mike's mobile is that it's a fast place environment, but that is also a positive part of my day! I love being busy, I enjoy having multiple task and resolving issues and developing processes. The most enjoyable part of my job is the team! We are all working together to grow and ensure Mike's Mobile is the best place to work (I truly mean this). 

Top Job Titles	Average Salary
Estimator 2 salaries reported	$100,000 per year
Installer 24 salaries reported	$32.50 per hour
Service technician 3 salaries reported	$45,000 per year
Installation technician 16 salaries reported	$32.50 per hour
Customer experience specialist 16 salaries reported	$23.44 per hour

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