dentist

dental assistant

associate dentist

front desk receptionist

dental office manager

Dental Dreams

If you are willing to work from 10am to 7:00-7:30pm everyday and don't mind seeing 18-25 patients a day and only interested in the compensation, this is the place for you.  You will often see that management would allow certain Doctors to choose their assistant(good ones) and would unfairly give most of the PPO/FFS pt's to the ones they like: meaning the doctor who produces the most;). You will also very often see that some doctors do not like to see emergencies and front desk dumps all the emergency charts into your bin. They do not want high producing doctor to be angry 
        You will have weekly Doctor's meeting with your regional manager where you basically come up with NO solution to any of the problems that doctors and staff have. You will hear your regional manager talking during these meetings and you will doubt yourself for a second if you really speak/understand English because points made (or at least were tried to be made) are usually nonsense. If you are already working for this company, you know what I am talking about :) :) :)
        When you hear that you will have an assistant for each doctor, please do not believe in them. I unfortunately cannot say that we had one assistant for one doctor and floater everyday. Conversely; you will end up doing everything yourself at least half of the time you work.
      Just so you know, they will cut $200 from each paycheck for "Miscellaneous" fees. What are they? God knows, because I haven't met anyone in the company who knows what is that for . That is little over 5K (26 x $200 ) from your yearly salary !!!
       They work with one of the worst dental labs in the world  (yes; in the world, it goes to china) and I promise that  even if you are the best dentist out there, you will often have serious issues with your cases (including but not limited to losing cases, open bites in dentures etc). 
      You will have some paid vacation days but you cannot use them during the notice period (that is if you decide to leave the company and give your notice). I have used all my vacation days before my notice. Make sure you do the same!
      They will only pay some of your Malpractice/Health Insurance not all of them. 
      Compensation is fair if you like to work hard but I do not think it is worth working with them if you are getting base minimum. 
      I have written down what my observations were while I was working with them. My points might sound subjective, however you can confirm my points with any other working dentist at dental dreams. Good luck!

A typical work day included seeing 60-140 patients in a day w/ a understaffed office. You would have to deal with angry customers daily chewing you out because they had to wait for 1-3hours for an appointment. They would complain about bad attitudes of the doctors, assistants and back/front staff vice-versa. Many times these complaints where unfounded but sometimes they where. The staff was always stretched too far and no matter how up-beat you are a bad work environment can bring you down with it.
I worked for this "Dental-Mill" corporation for years. I got raises because i worked so hard they couldnt deny me them; otherwise the entirety of the other dental assistant staff and receptionist staff was payed minimum wage.A few of them that did work hard practically begged for raises but would never be given them. They offered bonuses but made goals that where unobtainable. The management was all over the place. Had 4 office managers in 6 years. The upper management(owners etc) that would visit would demean and belittle its staff and threaten people for doing there best. This company has no employee loyalty they are all sharks and dogs. Some of the dentist performed sub-standard and sometimes criminal work and the owners knew about it but didnt care. You could work for this company for experience but most other real owned dentist offices shun this kind of establishment. Also this company uses alot of outdated technology, equipment and procedures and doesnt provide you with a realistic stepping stone to go eslewhere after you procure experience. They even try and limit what people learn while at there office so they have as little experience as possible as to keep them on a leash and employed w/ them as long as possible with low wages. All in all dont work for these soulless unethical tyrants you'll regret it. You would have a better outlook working for McDonalds.

I worked here for little over a year. 

- Incompetent, poorly trained coworkers. Assistants do not receive training in sterilization nor instruments prior to starting work. You are training them on the job as you are under pressure to produce.
- High turnover- goes with bad culture, you are constantly training new assistants/front desk, all the while not knowing if they will quit next week.
- Heavy pressure to produce, with ZERO regard for quality work. Only currency is money and time. The only two numbers they'll use to evaluate a dentist is: average patients seen per day, average production per patient. My coworker received high praise for his high production up until the day he was fired for insurance fraud and setting codes to complete he did not do. 
- Unhappy patients- patients often wait an hour or two before being seen due to 1) overbooked schedule and 2) incompetent front desk that is checking on insurance. 
- Poor scheduling. Sometimes I would seat a patient at 7:30PM (job is advertised to be 10-6PM). My coworker received a personal phone call from the CEO yelling at her that she "refused to see a patient" because she couldn't seat another patient at 7:30PM. Sometimes RCT would be booked for an hour for a molar. You could ask for more, but they would cram more patients into your side book. 
- non-dentists directing your treatment. The office manager or the regional manager may ask you to do a filling on the #18-MO because there's a cavity there. Are you a dentist?????? 
- beware 90 day notice period. You are solely paid on production once you give your 90 day notice- many doctors become stand-by and see one-two patients a day and are only paid for who they've seen. It's written into the contract and since you signed it, it's on you.
- last paycheck. The company withholds majority of the last paycheck to anticipate for "future adjustments". Email anyone who has worked for this company and they'll tell you they never saw their last paycheck in full.

You may think you can assert yourself and have a good time working for this company, but unless you can change the 90 day notice period, you will be screwed during the notice period and lose out on your last paycheck. Beware.

I wish I could speak up my mind to everyone and say how low I think of this company. 
They do not appreciate hard work, manager controls how dentists see patients and how long they take. There is a TON of pressure on production and numbers. If you don't 'produce' they will threaten your job and/or take away the minimum guarantee. Money is all they care about. They say that they have mentors and people that will help you, but that is a total empty promise. No one will help you. You are on your own! 
So many different adjustments being cut from your paycheck for no apparent reason. They literally take your money from you. 
Trust me when I tell you, do your research. The money they offer with the locations is not worth it AT ALL. You could do so much better elsewhere. 
They make you see 30 patients a day, who care if you are in the office until 8:30PM?? Not them. Who cares if your shoulder hurts? No them. You don't even get a thank you at all. You barely even get a lunch break, let alone a balanced life-work environment. The employees are rude to dentists, and no one shows any respect to dentists or any appreciation. The front desk will switch around PPO/Medicaid patients based on which dentist they like more. They will manipulate the schedule based on how they want to make goals and get bonus.  They do not care about patients. They have patients walk out every single day because of wait time. Even if patient's show up super late they will still see them. They will have about 60 patients booked for each dentist everyday. If another dentist calls in sick, they won't cancel the patients and just have the other dentist see extra, extra patients. 
During the last 90 days of you giving them notice to leave, you will see so many adjustments, you will be threatened to pay $500/day for every day you call in sick. They will seem like they care about you, but they really do not. Trust me. 
Trust me when I tell you, this company only cares about money.

Beware of following Contract. When you will get the contract, you will find out that everything written below is true and applies on you. Get it corrected before signing it or you will regret later both professionally and financially, Big Time.

1. They make you wait for 5 to 7 months from the date you sign the contract: Lets say Doctor signed the contract in February, the contract says "Doctor will be starting the job on or later than 5 of April" Doctor thinks that she will be joining the practice in April. The management tells the doctor in april that the doctor has to wait till credentials are complete. It takes six or more months for credentials to be completed. And Doctor kept sitting home wasting six months of his professional career.

Solution: Tell them "First get the credential completed and then I will join the company" Otherwise, expect unemployment for 5 to 7 months.

2. Three months notice before resign without base pay or otherwise 25, 000 dollars penalty: Lets say, the doctor wants to resign. The contract says, doctor has to give three months notice and he will not be compensated daily rates in that three months. The office staff is not obligated to give new patients to the doctor who has already given resignation. Instead, they are giving more patients to the other doctors to compensate their base pay. Huge cut in pay check since you are not seeing enough patients and being used by the office as a backup doctor if they need to.

Solution:
Agree with three months resignation With Base Pay. Otherwise, be ready to be exploited in those three months.

3. No sick time, no personal time and if their contract says "After six months of employment, you are eligible for two weeks vacation WITHOUT PAY" This is not a benefit.

Solution
Ask them to give you 1. Paid National Holidays. This is your right 2. Paid sick leave 3. Ask for Paid two weeks vacation.

I have been working for this company close to 10 years and they have been great to me; when people review the company and the fast paced environment and how busy it is, yes it it's true it can get very busy during the summer time and this is not the case every single day, but that was the part that I loved the most when I was a manager, it made the day go faster and a bit of adrenaline to your day, busy is a good sign if we are busy we are doing something right! The owners and upper management are extremely understanding, when the management position no longer fitted my lifestyle they offered me something more accommodating with my schedule for which I am very grateful. I have learned a lot while working with this company, I learned to run a dental office from beginning to end, I learned management, insurance billing, how to fix dental units, how to sell treatment plans, how to collect outstanding money, etc. and I am very appreciative of the opportunity to learn all of this; your effort does not go unnoticed and you get rewarded for your hard work and loyalty, when you work for this company you are more than just a number, they know and recognize your work. Management is very approachable, their doors are always open. I am very passionate about my job and long hours do not bother me, I enjoy coming to work and the daily challenges that come up with it. The opportunities are there but they are not given, you have to work hard to earn them.

PLEASE READ!!!

I never write reviews but I had to for this job. I would not work for the Dental Dreams at Ypsilanti, MI. I had an interview for the receptionist position but ended up a being Dental Assistant because they were short. They knew I had no experience in Dental but insured I could learn and they had proper training.  THE LEAD Dental assistant who was suppose to train me did NOT do so, as she was so busy with working at the front desk the whole 3 weeks I worked there. So I had to learn the job from other dental assistants who not only been there for more than 3-6 months themselves. They tried there best training me as well as trying to do their jobs in a fast-faced paced work environment. I worked there not even a whole 3 weeks and got let go because the Manager did not feel I was up to speed. The Dental Assistants that trained me even told me it it took them 2 months to really be up to speed and know everything.On top of that they are very unprofessional they did not give me a warning or let me know where they felt I needed to work.  Let alone did they give me proper training to be up to a speed they "needed". I WOULD not work here if you are looking for a real job to work at for a while or even experience because who knows if they will keep you. I literally came to work everyday READY to work and learn great attitude asking questions trying to learn and thats how they treat people. Very unorganized and unprofessional.

Too many patients not enough care. They push the managers to make Doctors see more patients. They cause the managers to over book the schedule, that's why patients complain about the wait times. The managers are told on a constant basis ( not by all the regional managers) that they can give their two weeks if they can make goal or "if this isn't for you". They pay you a salary that is not enough for what you are doing and tell you that if you make bonus every month that it will get you to what your asking for. They tell you that bonus is possible every month but it really isn't, unless you pack the schedule in a way that is ridiculous or take people off the schedule and still have them on the side but not on the computer. It's really hard to meet their goal. Most managers that meet goal monthly are taking patients off the schedule and putting the or rather Printing out the route sheets and putting them on the side. The owners may not know this is happening not the regional/brother in law but this is how it's done. This is what a manager has to do to make bonus on the off months. The poor receptionists get an ear  full every time they don't make their numbers and patients get called three or four times a month, it's an awful way to run a business. It's a revolving door at most dental dreams clinics. With all staff including the managers. If they offer you a position just say no. You'll be better off.

This is one of the worst places to work. They leech off of new grads because they don’t know what they’re getting themselves into. There are so many better opportunities out there. Do not waste your talent here!

The offices are Medicaid mills. You’re forced to see 20+ patients per day if you’re at an average office. You have 30 minute blocks but two or three patients during that time. Difficult to do quality work. You’re constantly rushed because there are other patients waiting. 

Ask someone that has worked here and they’ll tell you how the sound of the folder being put into the tray letting you know another pt is here will haunt you. 
You’ll sit in the parking lot dreading having to enter the building every morning. 

You’ll have to keep an eye on your production and lab bill (since you get charged 30% of it) because they will cheat you. And they Will get away with it!

Depending on your location, it’s a pain getting crowns, RCTs ( or anything else that you’ll need experience in for future jobs) approved by Medicaid. You have to send requests for pre-authorization of SRP, crowns, RCTs, Dentures, etc.
You ARE the hygienist & the doctor. 
I could go on and on.

Just stay away.  
You’re welcome! 



If you're a dental assistant fresh out of school or receptionist with no dental experience this would be the job for you. They hire anyone! Most of the front desk receptionists have no experience in the dental field. Appointments are always double booked. The wait time is extremely long for patients. If it sounds like a dental mill then that's exactly what it is. They offer same day treatment because management knows most patients will not return after their first visit. Management only cares about themselves and will feed you to the wolves when upper management visits the office. There is no teamwork! Breaks are rarely given (not a requirement). Upper management expects production and if production goals are not met someone's job is threatened. Production goals are sometimes unrealistic. You could work anywhere from 10 to 12 hour days. If patients walk in the door at 5:30 the doctors are expected to work on the patient (doesn't matter if it's a root canal, extraction, or crown) The owners talk to employees like trash. (yes they even curse at you). Little kids are sometimes tortured because upper management want the doctors to attempt treatment instead of referring the children out to pediatric dentist. Patient's are often lied to about their insurance coverage.

Top Job Titles	Average Salary
Dentist 22 salaries reported	$322,159 per year
Dental assistant 1 salary reported	$30,000 per year
Associate dentist 45 salaries reported	$267,442 per year
Front desk receptionist 23 salaries reported	$15.94 per hour
Dental office manager 9 salaries reported	$52,500 per year

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