delivery driver

van driver

direct support professional

station manager

recruiting coordinator

Dependable Courier Corp

I worked with Dependable for about 4 months. In that time I never got to 80 hours for 2 weeks. The average that I saw was 65 hours every 2 weeks. The work schedule is 4 days a week and HAVE to work a weekend. They will give you two work schedules to chose from. My work schedule was Tues, Wed, Fri, Sat. The hours for Depdnable are 10:30 am- 9:00pm. In the job description they will say you will work 10 hours. It is very rare that will happen. If it does, it is because you had to help someone finish their deliveries. My typical work day was getting to the warehouse at 10:20am and getting home at 7:30-8 with a 20 minute commute.

Working with Amazon is easy as long as you do what you are supposed to do in a timely mannor. They will give you a route that has the amount of packages and stops and when you are supposed to be done. 
At 4 months I was on the higher part of the list which meant I was getting things done faster than the normal time with no mistakes. Because of this I would get more packages and more stops, but my estimated done time was later than everybody elses. For example, I had 430 packages with 190 stops and estimated to be done at 7:20pm. Now this was during "Peak Week" for Amazon which was right before Christmas, so the amount of packages was higher than it would be in the summer. If you work hard and do things right you can get done about an hour earlier than you are supposed to. 
For training you only really get one day to see how it all works. A trainer will show you how they do it for 5 deliveries and then it is your turn. The next shift you are on your own, but with a modified route compared to others who have been there.

Management for a warehouse job is typical. If the company is doing poor, they will enforce harder rules to get people to do their job better so the company does better. They will provide food on weekends once your shift is over. 

If you are someone that has a family and like spending time with them, I suggest this is NOT the job for you. especially since you have to work a weekend day. 
If you are someone who has trouble following the driving laws to a T, this is not the job for you. Amazon has a camera in the vans that track your speed (no more than 10 mph over the speed limit), following distance to other cars, running traffic lights and rolling through stop signs.

If you're someone who is single and has all the time in the world and are good at driving, then this is the job for you.

Worst part of the job is getting home late and working weekends. 
Best part of the job is you are by yourself all day and work at your own pace with a little encouragement.

It was the best driver when I worked here. At first I loved the job. Then you start realizing the holes in the company. I fractured my foot and they ignored me for a month while I was down. Didn’t want to pick up the phone when I called .  OH! Left me in the office for 3 hours crying because they had get ready for prime. Finally put me in the back of a cargo van to drive me to my car.. so I could drive home. I couldn’t flex my foot any way or I’ll scream and start crying. I was out for 3 months!!!! No pay....NONE. Before I fractured my foot I got into an accident with the company vehicle. Nothing major just someone mailbox I hit. They then said I had to submit my insurance. That took months to get under control, my license almost got suspended. Then the company didn’t ask to see my papers after I could walk on my foot again. They let me back on the job and said it was job to let them have the paper. They put me on the hardest route when I got back. Worst job I’ve ever had. I never fractured or broken a bone until I got here. Crazy thing is around peak they want you to carry these big bags around the warehouse. Load your own van with what? 15 minutes and sometimes you can’t find all of your bags in one place. You’re straining your muscles to carry these heavy bags around. They’ll let you load the rest outside once your time is up. They don’t care as long as prime can get in.

The job itself is clear and simple. After your trainings and nursery routes (shorter routes with maybe 30-60 stops) you're on your own (which is no biggie as learning the ins and outs of this job comes fast). The independence IS nice. For the DSPs operating out of the DH4 Hub, it seems Dependable pays its Delivery Associates the least. $15 per hour to work 4 days a week (full-time), however, hours are not guaranteed so you'll average 20-25hrs/week (which may or may not affect your eligibility for their health insurance), maybe 35hrs if you go out of your way to come in early and help out or get called in to pick up a route (which happens often).

Do note that the Dispatchers and Delivery Associates with Dependable are very kind and supportive. Dispatchers consistently express appreciation to Delivery Associates and Delivery Associates foster a great sense of community. 

Lastly, this is a physically demanding job at times, but is overall quite lax. If you enjoy driving and working as a Delivery Associate seems like something you're interested in, save yourself the trouble and try another DSP.  If you're looking at the DH4 Mundelein location, Rainforest seems to be the most promising.



The micromanaging is unlike any job I've had before. Some dispatchers were nice, others were very condescending. If you enjoy being monitored constantly and not being able to even sort your packages for longer than 5 minutes, having a camera in the van that faces you, not getting your guaranteed hours even if you go rescue someone, not being able to use the restroom unless you take a break (in under 15 mins between deliveries), vehicles that barely have AC or heat and have multiple lights on dash (that you are usually told to lie about on vehicle inspection), phones and apps that don't work half the time, terrible communication on pay and benefits, being expected to not take lunch like "most" employees or it will put you behind, maybe this job is for you. I have done similar jobs and they were very hands off as long as you get the job done. This place will tell you to bend the rules and lie to Amazon for the sake of saving time, then reprimand you for doing it.

I used to work for this company but they let go today due to Amazon not having enough work for everybody. But during my time working at this company I have not be treated fairly at this job. On my first day I was supposed to have 30-40 stops (nursery routes) to get into the groove of things but they assigned me with 87 stops. I was trained properly but poorly. The dispatch was very disrespectful to me on my first day and wouldn’t not help me when I asked for it. On top of that they are very unorganized. To go into further detail, I was never told that the job was temporary or that I will be part time. They show favoritism to certain employees and not all of them abide by the COVID-19 policy that have been set into place by Amazon. 
Look employment somewhere else not here

Working for Dependable is ok. Management has backwards policies & expects employees to blindly follow. Supervisors are no better, they hardly know their job and still expect you to do yours flawlessly. They overwork their hard workers and reward the lazy ones. Their turnover rate reflects managements policies and supervisors work ethic. The job itself is easy but without the respect for your superiors it means nothing. They could care less about your safety when driving in the work vehicles and will drop your shifts based on their own egos and attitudes not work policy. 
Work for this company if you don’t mind being the blind following the blind. 

This job would be bearable if they didnt throw you on random routes all the time leaving you to figure them out all the time. There is already enough stuff to worry about just to get your job load done per day let alone having some driving AI breathing down your neck giving you stupid irrelevant driving violations. Humans will alway be a variable as AI will always be technical. They dont always mix and work together!!! Its sad they cant have good drivers who can actually deliver a lot of packages because technology wont let them. 

Nothing really good about this company except for maybe the pay. Mostly was very difficult work place environment and stressfully depressing after a while. It's a good start if you need good kinda stable money for the moment but definitely not a long term job, if they let you make it to such terms. Overall this is a revolving door company so I would honestly say it isn't really worth it and to seek else where.

I was hired without any driving or delivery experience but had a good background in customer service and a few warehouse jobs in the past. I like the job because I get to work alone and I'm not stuck in one spot for hours. O/T opportunities as well 30-45 hrs a week

twice the work of other delivery companies with half the pay and unsafe work environments, management is manipulative and doesn't care about wasting your money and time. they make you come in everyday to send you home half the time. customers can give reviews and those reviews decide if you get to work or not. you can have a perfect driving score but if a customer decides you were unprofessional then congrats you get sent home next week!

Top Job Titles	Average Salary
Delivery driver 191 salaries reported	$21.18 per hour
Van driver 20 salaries reported	$21.58 per hour
Direct support professional 5 salaries reported	$17.35 per hour
Station manager 1 salary reported	$49,386 per year
Recruiting coordinator 4 salaries reported	$17.13 per hour

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