customer experience representative

production technician

maintenance technician

production supervisor

custodian

Designs for Health

Worked for this company a couple years back. Was a wonderful company then. I really enjoyed it. But now, the company has grown. And with growth apparently comes chaos. Almost every shift I can hear my coworkers gossiping and tearing people apart. Management borderline encourages this kind of behavior not only by doing the same things themselves but promoting the people who do these things. 

To make matters worse, they expect a super fast pace day in and day out. You'll find yourself facing management if you're not running at max every single second. Sometimes within minutes.. And none of the managers or department leads or even non management workers seem to have a set standard. For example, Was told to run the machine slow once, by the end of the day people were wondering why I was running slow and complaining to the manager. Another time I was told to run fast, then I could hear everyone saying I ran to fast and they couldn't keep up. So instead of talking to me they ran to the manager. I had even asked them what pace they wanted and they all told me different things. 

This job on the outset seems like it pays well and would be enjoyable. Sadly the drama and coworkers trying to tear you apart single handedly ruins it. Training...didn't happen for me. I had to figure it out using the help of another brand new hire who had never done the work before. Can't just grab a wrench and tear into a machine and expect to have it all figured out instantly. Doesn't work that way with these kinds of complicated machines. I'd plan on three months at least for someone who has never done the work before. 

If you can get in good with the coworkers and management, and you're capable of learning rapidly by yourself I would recommend it. Also, you need to love hard physical work...But for most, definitely wouldn't recommend it. Just not worth it in the end. 

The company sounds great and then you get in there and it is nothing like you expect. They expect you to learn everything in an unreasonable amount of time considering 1/2-3/4 of the day you are sitting around waiting for the co-worker that’s responsible for training new hires. It was by far the least productive training I have ever been a part of. The only positive part of the job is the Product allowance. They made a big deal about how it’s company Paid health benefits, but that’s for yourself and your dependents-if your spouse needs insurance it ends up being like 50% of your pay because they pay you next to nothing. I dreaded going to work everyday. It got to the point I was taking my frustrations and misery out on my family until I finally made the decision to leave. 

A typical day started for me around 6-7 a.m. depending on how far I had to travel between Alabama, Mississippi and Florida. I would visit 12-15 Doctors a day in hope of selling to an existing account or creating a new account. I was a independent contractor for Desisngs For Health so there was not much communication with the higher ups. This job was very independent and the hours were long and demanding. Although the pay was nice the biggest struggle for me was too much traveling. I am very strong with time management but reaching areas of Alabama that were 5-6 hours away from my home in Mobile was too tough.

What is the best part of working at the company?
Paycheck that’s the only thing

What is the most stressful part about working at the company?
The negative people negative management of negative employees. It’s just a stressful

What is the work environment and culture like at the company?
Very bad so if you looking to work there, don’t quit your job take some time off and work a week because trust me the people the management very negative and very opinionated without asking a talking to

What is a typical day like for you at the company?
Like walking in a prison and dealing with negative people all day long using bad profanity management also coffin each other out you don’t wanna be around that

This review is for 2nd shift, production. It was ok the first couple years but then new machinery was introduced but we weren’t given proper training. Maintenance would help troubleshoot but then management didn’t want us asking them for help so we had to figure things out by ourselves. Also, there was lack of support by lower management…how great it must be to get paid to sit at a desk and play games on your phone all night. When complaints were made to management about a certain employee, nothing was done…no verbal warning or write up. Was told by a higher up that “this is a learning opportunity.” Must be nice to be disrespectful, not do your job, and get away with it. Very disappointed with how everything was handled.

The job itself wasn't difficult. It's the environment and lack of communication you have to deal with. It's very unprofessional that'll you will see two grown people fighting over a misunderstanding and management is poor enough that they can't solve or prevent these upcomings. People here are lazy and always want to move out of a certain department which means one particular department will always be short-handed. Always expect rumors to go around revolving small companies whether you talk to people or not. I personally think it's not a bad job at all but overtime you will want to advance to something better because it's a dead end job.

A typical day includes coming in and going through our back order report to switch any orders to different warehouses, make sure orders are sent out in a timely manner. Then working on qualifying professional leads and answering phone calls and assisting customers however we can. We are a small office here in Florida so people really get to know each other. We often order lunch together, assist each other with orders, phone calls, and anything else we can. Management is difficult to deal with, they are not a lot of help but when you can approach them, they can give some great advice on how to handle rude or irate customers.

Ive been with the company for over 10 years and the company is changing from the family owned business to a more corporate environment. I see that as both a good and bad thing. It used to be that upper management and owners cared about the employees and the CEO knew EVERYONE by name. Now unfortunately I don't feel that is the case and certain members of upper management just don't seem to care about lower level employees at all which is leading to higher turnover. 

In the time I have been with the company, we've ushered in a significant shift in the culture of the site- moving toward a more professional, inclusive and collaborative environment. 

Management recognizes gaps in systems and is addressing them one by one in a meaningful manner (training, maintenance, employee pays, etcetera.)  The goal being to enact lasting change.  It shows and it's something we can all be proud of because we've all played a role.

Account management and sales with current clients and continually seeking and building new clients. Visiting anywhere from 1-7 doctors a day depending on location and the length of the meeting. The independence is wonderful, making my own schedule fits perfectly as does being able to do the account management side of the job from home. However, the fact this position has no benefits doesn't allow the commission to be quite as appealing as it should be for the work put in to the job.

Top Job Titles	Average Salary
Customer experience representative 1 salary reported	$22.25 per hour
Production technician 2 salaries reported	$21.01 per hour
Maintenance technician 3 salaries reported	$28.28 per hour
Production supervisor 5 salaries reported	$67,500 per year
Custodian 3 salaries reported	$16.83 per hour

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