security officer

customer experience associate

protective services officer

intern

retail sales leader

Detroit Institute of Arts

I worked in security and was despised by many coworkers because I refused to engage in gossip and cliqueish behavior. I was a hardworker who showed up consistently eager to learn and was able to take criticism from team leads, eventually gaining promotion. While this should by all means be the best job ever, and it very well maybe for some people, the sheer mundaness of walking around a building all day leaves people with way too much time to spread lies and misinformation for their own entertainment. Even supes engage in this behavior. The HR department lets leadership get walked over. You can pretty much beat up a supervisor and they'll still get in trouble for it. There's also a social hierarchy, iykyk. My advice is get in, get the experience for a year or two and get out. DO NOT get stuck working in the same position for years with a subpar union rep. And whatever you do, DO NOT tell them people anything personal. Nothing is sacred in that building... Other than that, good times. Lol

What is the best part of working at the company?
This is the best place to enjoy your day at. I have had great experiences everytime I’ve entered this establishment. It very family oriented and it’s great for tourists and visitors. The staff are so friendly and knowledgeable about the art. 

What is the most stressful part about working at the company?
The most stressful part about working there was the hard wood floors other than that I loved this place it was a dream come true. It’s a milestone at this loint. If I would ever go back to work it would definitely be there. 

What is a typical day like for you at the company?
Working here was actually what you made it. It depend how you made it . Like anything in life. It was a game a chess and maybe dodge ball but I loved it there.

The museum consisted of daily cash handling, opening/closing of cash offices. Assisting customers with opening of museum memberships and making contributions/donations into museum fund. With the museum, I learned the in/outs of marketing sales and strategies, working with Raiser's Edge and being apart of a billion-dollar business. The team I worked with was professional, open-minded to business ideas and diverse. I enjoyed working with a great team of individuals from all walks of life that came together for the business and betterment of art.

The DIA is great place to visit and learn about art history and culture. 
As an employee, I work with a good team of people and my manager really goes out of his way to help us.  I've been with the company almost two years and it is very frustrating when it comes to upper management support, the existing union and the wages.
They offer an excellent benefit package!  It's one of the attractions of the company, but because of the low wage, you can't take full advantage for them. There is a Union in place, but the dues are high ( you can opt out if you want) which makes the take home even less and the workers only get pennies per year! 
They could do a lot more for the staff.

A typical work day at the museum for me is pretty quiet being that I've worked the midnight shift for the past two years. What I've learned over the course of my three years being in security is that customer service is very important & the more that I learn I can contribute those skills and my performance to benefit the growth of the company. Our management team is very professional as well as most of the co-workers that I have had the pleasure to work with. The hardest part of the job is getting a raise and the most enjoyable part is working and loving what you do.

Experienced bullying from both the Guest Service/Exhibition team that I worked with and also our supervisor. I was called derogatory slurs by the immediate supervisor and team members. I should have filed a complaint with upper management the Director. Another coworker experienced the same bullying. Aside from that there was some kind of serious harassment issue that some other team members complained about regarding the Security personnel used which was being outsourced in which we were told not to tell our supervisor of the issue so that they wouldn't lose their contract with museum. Working here was an unexpected nightmare. I have not been into that museum since working there and will never visit.  

A typical day at work consist of heavily engaging with patrons and ensuring the safety of priceless pieces of art and people. I've learned quite a bit here. I've learned that being pleasant speaks volumes. Management, like in most companies could use work in some areas but all in all they do ok. Co-workers are great when we are all working together to complete a task. Of course we don't always see eye to eye but the job gets done. The hardest part of the job is the schedules. The most enjoyable part of the job is interacting with people of all walks of life on a regular basis also being around great art all day is a great inspiration for an artist like me.

A typical day at the Detroit Institute of Arts consists of selling admission tickets as well as memberships. I also answer general questions for the entire museum and direct incoming calls to the proper people as well as maintain member and auxiliary accounts. My coworkers and management are laid back but love their jobs and perform all task in a professional manner. The hardest part of my job is keeping up with all of  the changing information the museum has with events, exhibitions as well as staff changes. The things I enjoy most about my job are my friendly coworkers and working in such a beautiful place.

There is nothing I can say about the membership department at the DIA. Started as a temporary employee, got hired in and worked for and with some great people. As a data entry operator, my job was to enter the membership and gift information from our members into the system. We also got a chance to preview special exhibits, and attend special events designed especially for our more giving patrons. For me there was no hard part of the day though occasionally we would have a situation where information was entered incorrectly, but nothing earth shattering since the information was usually pretty easy to locate and correct.

Developing and maintaining the list of appropriate police jurisdiction contacts. 
Monitoring the security officers in order to enforce the security and safety programs, which enable the company assets to function according to the guidelines and quality standards for providing adequate supervision of security officers. Implementing the security and various safety improvements, in order to provide benefit to the company’s assets, tenants and employees as directed by the Director of the Corporate Security.Providing training and development to all the Security Personnel and lay down certain standard orders for the security procedures.

Top Job Titles	Average Salary
Security officer 11 salaries reported	$16.50 per hour
Customer experience associate 6 salaries reported	$16.50 per hour
Protective services officer 7 salaries reported	$23.45 per hour
Intern 4 salaries reported	$16.13 per hour
Retail sales leader 2 salaries reported	$16.50 per hour

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