medical laboratory technician

phlebotomist

laboratory assistant

medical technologist

client services

Diagnostic Laboratory Services

I started the job completely new to phlebotomy. I just came out of school and wanted to find a job however most companies looking for phlebotomist require at least a year of experience. DLS gladly took me in without any experience and trained me very well over the course of 4 weeks. I’ve been with DLS for 3 months now and I can say that I enjoy the job so far. The staff, management and overall company is very helpful and considerate of their employees. This job can be very stressful, there’s a lot to learn with this job that can’t be covered in just 4 weeks. I’m still learning things but my coworkers at my location is very helpful. Also most locations are understaffed. Especially my location. It gets really busy and can bring a lot of pressure when there’s not enough phlebotomists. If you’re new to phlebotomy and looking for a job to start getting experience, I recommend DLS as a start. Plus, pay is extremely good, especially if you’re a phlebotomist with no experience. I love working here so far, the only thing that I don’t like is working 6 days a week and dealing with the amount stress the job can give most times. However, I find it worth it and just get through it everyday. 

I’ve worked here for about 2 years now and it’s an overall good company to work for. The training is 4 weeks long which helped a lot but there’s so much to learn with this job that you’ll mainly learn everything on the job. It took me a few months to finally get everything down and work at a fast pace while being accurate with everything. Management overall is good, sometimes they can be stuck in their ways and won’t accommodate to certain problems we have within the lab. But management is usually very helpful with your success and understanding. They talk one on one with you if you need it. DLS is also very busy, considerably at almost every location. If you work here, expect days to be hectic. I worked at a lab where it was open from 5am-12pm and we serviced on average 140 patients a day. Holidays slow down however. But i can’t imagine the locations that are open for longer hours. After covid, lab assistants were expected more of their job and have a lot of duties other than drawing blood. Which i believe phlebotomists deserve to have less tasks considering all we have to do already.

Laboratory with a steady flow and many responsibilities to fill. Drew blood in laboratory and inside physician's offices upon request. DNA procedures included taking blood, photograph and cash payment transaction. Hardest part of the job would handing over or finishing a blood draw and other laboratory procedures in order to answer a physician's request for a blood draw in their office. Physician's requested this thru phone or pager. Although it added a little pressure, I still showed the current patient courtesy and personal attention while finishing their blood draw. Most enjoyable part of the job would be all the goodies the patients brought to the laboratory in order to show their gratitude on the great service my co-workers and I gave them. Knowing we made some sort of impact on them is a great feeling, not to mention how delicious their pastries and dishes were.

Working at Diagnostic Laboratory Services in Oahu was a challenging experience, and I wouldn’t recommend it for those who aren’t Filipino or already part of the long-standing group. 
The workplace culture felt dominated by cliques and favoritism, making it nearly impossible to feel truly included, no matter how hard you try.
 Even with effort, it never seems to be enough to gain acceptance, especially with coworkers who have been there for years. 
Gossip was also prevalent, creating an unprofessional and uncomfortable atmosphere. While the job itself was straightforward and the location was convenient, the environment made it hard to focus and enjoy the work.
 If management addressed these issues, it could become a much more inclusive and supportive workplace.

A typical day at work includes collecting, accessioning, processing, and distributing specimen in a fast-paced environment. I have learned the various tests doctors order, how to resolve discrepancies for lab techs, how to properly process specimen, and how to work lab machinery. 
     My co-workers at DLS are friendly and professional--always cheerful and competent about their job duties. The training is excellent and efficient as well, although it was the hardest part of the job because there was much to learn (and there still is). 
     I enjoy working at DLS because it gives me a whole new perspective of the health care system (non-direct patient care). Doctors, nurses, and other clients rely on laboratory assistants to order correct tests and make sure they have been tested, to properly diagnose a patient so then they can treat them.

This is a great company to work for unless you're working at Queens Hospital.  I've never been more encouraged by my own co workers to quit then when I transferred from Satellite to Queens.  There have been so many complaints from staff on all shifts and nothing is ever done about it.  Management is horrible. They play favorites, I'm assuming the good reviews here are from the favorites.  And the pay is no where near good for the amount of work and stress we go through on a daily basis.  If you do work here, satellites is a much better place to work.  You have supervisors and seniors that actually care about you.  They listen to your problems and take action! (This review is for Phlebotomist)

Management exhibits favoritism among employees. Listens to only certain employees. There is no encouragement to those that wanted to move up into a higher position. Hard working employees are not so much appreciated whereas new employees hired that came from the competitor are treated with special privileges. Employees multitask, breaks are limited and being monitored, employees are bounced from one satellite to the other without any orientation of how the satellite flows. There is unfair employee evaluation. Lazy workers received the same evaluation rate with hard working employees. Overall, management needs to undergo supervision training including employee recognition and performance evaluation training. Free sponsored tickets are being sold to employees.

No breaks. Multitasking. Must be able to run test, process patient, answer phones, and more all at the same time. By the end of the day you are exhausted. Supervisors and manager are incompetent and need more training and should not be working at another job. Management gives preference to employees that are most obedient regardless if that employee makes a critical error. Coworkers are hardworking, however there is a need for more ethnic deversity, better communication skills, and better customer service. The most difficult part is not being unrecognized for achieving a goal and then given goals that are unrealistic. The most enjoyable part of the job is being able to put our differences aside and support the cancer event "Relay for Life".

I've worked all 3 shifts with this company in a major hospital.  The morning shift always started with morning rounds.  Which meant going to the floors and obtaining the blood specimens for the tests that the physician ordered and is monitoring on the patients.

My co-workers were awesome.  We would always look for each other when we where done to see if they needed help with a hard stick or whatever.

Management always listened to us and tried to always keep that working communication/ commitment open to all.

The work was steady and sometimes you worked past your lunch and took it late.

We always had fun working because we always played after.

Continuous flow of incoming specimens for processing. Other duties are handled during periods of lighter workload.
Learned proper handling and collection requirements of multiple types of specimens for testing.
Communication between management and the front-line workers are in need of improvement. As it has affected productivity and morale of employees.
Work relations with co-workers have been enjoyable.
The hardest part of the job is dealing with the people and their differences.
The best part of the job is the people and their differences.

Top Job Titles	Average Salary
Medical laboratory technician 17 salaries reported	$35.33 per hour
Phlebotomist 14 salaries reported	$22.20 per hour
Laboratory assistant 9 salaries reported	$20.96 per hour
Medical technologist 2 salaries reported	$34.09 per hour
Client services 1 salary reported	$20.43 per hour

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