Diamond Credit Union

Working at Diamond is like investing in your future. If you are willing to commit to learning and growing, your career can advance as much as you want it to. Executive leadership and managers have the ability to see potential in their staff, because they take the time to get to know employees personally. Nothing makes managers happier than finding the perfect fit for their staff member. There is huge growth potential, and because all successes are GREATLY celebrated, you feel incredibly motivated when you do get a promotion or change positions.

Diamond's culture is very strong, and we are growing - but plans for growth are always clearly communicated with all staff members. I feel like everything Diamond does is a collaboration, and I feel connected to executive leadership and managers in different departments even when I rarely see them due to remote work. If you communicate a problem you're having, your manager will take it seriously and get an answer back to you, even if it's "they know and they're working on it". There are often outside-the-box solutions to issues that create win-win outcomes for all parties. 

I've been in banking for some time, but I would never ever go anywhere but Diamond. I've learned so much working here, and I am confident that I have a bright and fun future here. 

if you dont mind extreme micro-management, then you might like it. they monitor everything you do all day, im talking daily performance reviews, how long youre on a call, away from your desk, in the bathroom, everything. they give you a workstation so you can work remotely but you have to go to the office anyway. you only work remotely when the office building is closed. you have to work the way they want you to work, it doesnt matter if the customer is happy/satisfied. "you didnt say the customers name enough times. i counted. and dont call them customers... theyre members." this is actual criticism. the job itself was great, the other employees are great, management just makes it unbearable. 

When I got hired here at Diamond, i really thought I was going to work for a great company. They say they do things for the community and for their employees. It’s all a lie. They even say in the interview and trainning.. it’s our “customers” not our “members”. But they tell you to call them members. The training process is terrible. After a few days of trainning, they throw you on the job to expect to know every little detail of the bank right away. They are not understanding with anything. They don’t even train you hands on either at the bank branch to know everything. They act like they care about their employees but they don’t. I can see it. It’s all fake. Please re consider applying at Diamond  for the best of you and find a company who actually is understanding and cares. 

I've been working for Diamond Credit Union for a total of 15 years. During that time I've been able to achieve more than I ever thought possible when I first started working for the company. I've grown both professionally and personally as a result of my time here, my managers have always done the utmost to help me achieve my professional goals. We also enjoy great benefits which include both medical and retirement options. I can honestly say that I'd recommend working here to any of my friends and family. To anyone who knows me, just the fact that I've stayed here as long as I have with no foreseeable plans to leave, speaks volumes to how good it is to work at Diamond Credit Union.

Diamond is great. I feel like loving what you do and loving who you are surrounded by are 2 important factors with going to work. there's always going to be someone you don't get along with but you have to be able to separate those feelings. coworkers for the most part are super nice. it's nice helping members and getting the sense you made a difference in their lives.

Diamond Credit Union is an excellent place to work. Their training program is in-depth, their benefits are hard to beat, and the relationships you make with co-workers are like no other. Diamond is very involved in community events, emphasizes on giving back, and treats employees to many rewards for their hard work and dedication. There is room for advancement or change in departments frequently as they've grown as an organization and their main goal is clearly to help and put members first. Would recommend.

Every day is different and I'm always learning something new. We all help each other and work as a team to support our membership. My manager and executive leadership provide clear understanding of where we are headed and the path to get there. We work hard, but have fun doing it. My teammates and other department staff make coming to work something to look forward to. 

Every month there's usually an event held internally to try boost morale and raise awareness for different charities and organizations. For example, to prepare for our local Relay for Life walk-a-thon the week of we usually get to wear jeans and dress according to the theme of the Walk. This year it was Star Wars so we were able to wear Star Wars attire and Jeans.

After being here for 3 years I found a job at another financial institution and realized how under paid and under appreciated I really was. You’ll love the job when you start but get on the bad side of the wrong person and they will do whatever they can to get you out and their HR department is a joke. There are better paying better places to work.

Wonderful people to work with, do not give opportunity to learn different things because they need you where they hire you for. The people you work with are great, but from the time I started witnessed reps talking about each other and they don't care who hears.

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