surveillance investigator

private investigator

social media specialist

claims investigator

entry level retail sales associate

DigiStream Investigations, Inc.

What is the best part of working at the company?
The best part of working for this company is the way performance is recognized and rewarded. Bonuses are genuinely attainable and are tied to productivity and quality of work, which makes the long hours and challenging assignments feel worthwhile. Management notices when investigators put in the effort, stay consistent, and deliver solid results. There’s a strong sense that if you work hard and handle cases professionally, it pays off financially and career-wise. The work itself is engaging and fast-paced, and the bonus structure adds real motivation rather than feeling like an empty promise.

What is the most stressful part about working at the company?
The most stressful part of the job is the unpredictability that comes with surveillance work. Cases can involve long hours, last-minute schedule changes, weather challenges, and cancellations that are completely out of your control. Staying focused and professional during extended periods of surveillance often while working odd hours can be mentally and physically demanding. That said, the company is upfront about these realities, and investigators who are adaptable and self-motivated tend to do well.

What is the work environment and culture like at the company?
The work environment is professional, independent, and results-driven. Investigators are trusted to manage their cases and work autonomously, which creates a culture of accountability and self-motivation. Communication with management is straightforward, and expectations are clear. While much of the work is done independently in the field, there is a strong sense of support when guidance is needed. The culture favors people who are reliable, adaptable, and take pride in producing quality work rather than being micromanaged.

What is a typical day like for you at the company?
A typical day varies depending on the assignment, which keeps the work interesting. Most days involve conducting surveillance, documenting activity, capturing video or photographic evidence, and writing detailed reports. Schedules can start early or run late, and investigators need to stay alert and adaptable as situations change in real time. There’s a balance between long periods of observation and moments that require quick decision-making. No two days are exactly the same, and success depends on preparation, attention to detail, and the ability to work independently in the field.

What is the best part of working at the company?
One of the best parts of working at DigiStream is the strength of our leadership. The people in leadership roles are genuinely caring, thoughtful, and always approachable, which fosters a positive and supportive work environment. They take the time to listen, provide guidance, and invest in their teams’ growth. This leadership style builds trust, encourages collaboration, and makes employees feel valued. It’s clear that the company prioritizes the well-being and development of its people, which makes a meaningful difference in the overall work experience.

What is the most stressful part about working at the company?
One of the more challenging aspects of working at DigiStream can be managing a fast-paced workload, especially during periods of high demand. The nature of the work requires attention to detail and meeting important deadlines, which can occasionally feel demanding at times. That said, the supportive leadership and team-oriented environment help make those busy times manageable, and there’s a strong sense of collaboration that keeps everyone moving forward together.

What is the work environment and culture like at the company?
The work environment at DigiStream is professional, collaborative, and supportive. There’s a strong emphasis on teamwork, with employees encouraged to share ideas and help one another succeed. Leadership plays a big role in shaping a positive culture. They’re approachable, communicative, and genuinely invested in creating an environment where people feel respected and valued. Overall, it’s a place where accountability and high standards are balanced with mutual support, making it a productive and positive workplace.

What is a typical day like for you at the company?
A typical day at DigiStream is structured but dynamic. It usually involves reviewing and processing cases, conducting research, and ensuring all information is accurate and up to standard. Throughout the day, there’s regular communication with team members and leadership, which helps keep everything on track and running smoothly. While the workload can vary, there’s a good balance between independent work and collaboration, making each day productive and engaging.

Hello everyone! My name is Evan Martucci and I am currently a senior intellisweep analyst within Digi stream! I have been here almost three years and absolutely love working here! When I first started this job I practically had no experience in terms of investigation skills but here I am now moving on up in the ranks! The intellisweep that is apart of digistream takes training someone and growing them very seriously. A lot of places I have worked at are very quick to train someone then leave you on your own where as digistream takes a more step by step process which I really like. By taking a slower and steadier training method, I have really honed my skills and its all thanks to my bosses and those who have trained me since day 1! This is a fantastic environment to work in and I would not be where I am today without the fantastic training methods, they used to teach me and help grow me to move up within intellisweep. I will say for those reading this is to be patient and to work hard. I learned not only is developing your skills very important but also you control your own destiny at the end of the day. Digistream does a fantastic job at giving people opportunities to those who are motivated and want to learn more about different fields within digistream! Not only that but digistream takes the work environment very seriously which I think is very important! One example of work environment that digistream does really well in is everyone getting along in a team. and being more personable with each other. While its important to be professional with each other I do like the fact that we can all be personable with our fellow teammates whether it be after a meeting or out on a work outing! To conclude digistream is an amazing place to work at and thrive in creating opportunities for not only new people but also veterans here so there is a wide scope of different job opportunities in different fields here in digistream which I encourage everyone to look into!

DigiStream has a lot of potential as a company and can be a decent place to gain initial experience in surveillance, but it is held back by low compensation, poor scheduling practices, and weak field leadership. A typical day often involves long hours in the field with constant pressure to meet strict metrics focused on minutes and numbers rather than investigative quality.

One of the hardest parts of the job is the lack of schedule transparency. Investigators often do not know their schedule for the next day until around 6:00 PM, and there is no clear end time to the workday. It is common to be randomly assigned an additional case late in the day. Many investigators are regularly scheduled for two cases in one day — usually one full-day case (8 hours) and one half-day case (4 hours). When travel time and case activity are included, this can easily turn into 14–16 hour workdays.

Management at the field level makes these issues worse. The Field Operations Manager’s leadership style creates unnecessary stress and micromanagement, while prioritizing metrics over investigator support. In contrast, the Field Operations Coordinator is professional, responsive, and genuinely helpful, but ultimately reports to the Field Operations Manager, which limits how much positive change can occur.

The most enjoyable part of the job is gaining hands-on surveillance experience and working independently in the field. However, the low pay, unpredictable hours, and management approach make it difficult to stay long-term. With better compensation, predictable scheduling, and stronger field leadership, DigiStream could be a much better company.

I've held multiple positions throughout the company including Field Investigator, Lead Investigator, Field Operations Manager, and others. My experience with DigiStream is that opportunity is abundant for those willing to work for it, speak up about their goals, and drive toward accomplishing them. All of my ideas over the years were listened to and considered, and those that were worthwhile were implemented and tested. I saw many of my colleagues and team members grow in their careers to leadership positions and it was almost entirely through their own ambition and dedication. Nothing is handed to you in this company, everything is earned.

Pros
- The company is built by investigators who started in the field.
- Bottom up mentality.
- Opportunity exists in multiple career paths.
- Hard work, critical thinking, and creativity are rewarded.

Cons
(Field Investigator Position)
- Long hours and travel
- Fluid schedule that changes regularly
- complete self-reliance and self-discipline required.

By it's nature, investigating in the field comes with a lot of challenges. You are faced with a ton of variables and obstacles on a daily basis but you are still expected to perform at the highest level of quality and skill. This is not easy by any stretch of the imagination, but if you have the correct disposition and outlook when in the field, it can be a really fun job unlike any other. 

Beyond field investigations I didn't experience any real cons to the company. The culture and dynamic of the people is very positive in nature. It's all a team effort and that sense of a shared goal being driven toward brings everyone together. The quality of the people at the company always impresses me. At no point have I ever felt like the smartest person in the room, but I've always felt that I belonged in every room and that my voice was heard.

Digistream provides quality surveillence of suspected fraudulent workers compensation claims. The job is enjoyable, and every day is different, but there are numerous issues to be aware of. First, they pay investigators a terrible salary. Companies are charged an extraordinary amount of money for a single day of surveillence. These profits are not passed on to the employee, and you can expect to make around 13-14 dollars an hour.  The health insurance is horrible. Management will encourage you to break traffic laws, and will do nothing to help you if you do get a ticket. You will not get any lunch breaks, or 15 minute breaks for that matter. You cannot leave your post for any reason, and they tell investigators to deficate in a plastic bag. You will be forced to write reports after you get home from work, which they do not pay you for. You will also be required to upload hundreds of gigabytes of film using your own electricity and wifi. Again, unpaid. I noticed a dramatic increase in my electric bill every month. They will question what you are doing when you are off the clock and criticize the way you are spending your time at home. Management harasses their employees and makes demands of them when they are not getting paid. You will also be expected to follow felons, gang members, and terrorists (yes, terrorists). Per company policy, you will not be allowed to arm yourself, no matter how bad of neighborhood you are in. Even if the subject knows they are being followed, you will be expected to continue tailing them. This can be incredibly dangerous, as they could lead you anywhere you want. Numerous investigators have had guns pointed at them. This company will use you and abuse you with no concern for your physical or emotional well being. The only thing that matters to them is minutes.

Welcome to Kindergarten. A place where the managers ask your peers to spy on you instead of treating you like an adult and being up front (it's true, this has happened to multiple people). You go through three months of training, only to have to give an update on what you are doing every few hours, and if your Teams application happens to sleep while you are working, expect a message almost immedietly asking why that happened. Overtime is pressured, especially at the end of the month. You work constantly, and yet receive no real recognition. The branch hosts events for "morale and team building", but when it all comes down to it, they really don't care at all about that, and just want you to be a corporate white-collar factory worker. The pay is not worth it at all, and you are not permitted any time off for your first 3 months, and if you have to take time off even for an emergency, you are then required to make up those hours that same week. Work-life balance? Doesn't exist. This place drains the life out of you. They keep tabs on things you do wrong, but don't tell you until you have a review or a meeting, which could be weeks after they notice a mistake, instead of just letting you know straight up. It's just used as ammunition when it's convenient for them. The micromanagement from management is insane as well. If you just graduated college and think that this job is going to get you anywhere, it won't. If you care about your mental health, physical well-being, and your finances, don't work here. 

In this company you get back what you put into it. You won't ever have to wonder how you are doing at your job because you are guided and supported every step of the way with immediate feedback on your progress. The goals and expectations are very clear and they provide you with all the training and tools you need to become successful at your job. 

Promotions, bonuses, pay increases and awards are given to those who prove they are making the effort to be the best they can be at their jobs.

The atmosphere is friendly and professional and the management understands there is life beyond the job. They genuinely care about their employees and their families and are very fair about allowing employees to take time for personal matters. 

Anyone who works for DigiStream Investigations or any of its affiliates is privileged to work there. They are working amongst the best employees who have proven their value by taking the training and support given and excelling with it.

This is definitely the best company I have ever worked for and I am every excited about my professional  future at DigiStream!

There is a lot to love about this company, but a lot that needs to be improved as well.

Pros:
- Whatever position you take, you won't be wanting for stories. I've worked hundreds of unique cases on all sorts of different people - and they have made my experience both challenging and enjoyable.
- Because the company is growing quickly, new positions are constantly being created, thus allowing room for career growth.
- The culture is very different and laid back. Everyone is expected to work, obviously, but you won't feel like an office drone while doing so.

Cons:
- As an investigator, I worry if/how the skills I learned here can translate to a non-investigative company if I choose to move on at some point. I've learned many interesting and niche investigative techniques, but what can I do with this knowledge if I decide I don't like this job anymore?
- Benefits are okay, not great. I would definitely like more than a 4% match on my retirement fund.
- Office communication is tough. The company has a standard training program for all investigative disciplines, but each office has its own wrinkles in implementation. If you are trained at HQ, your home office might say "Oh, we don't do X like that." You get into the habit of doing X the way your office does, but when you work cases for other offices, they have a completely different way of doing X as well. Essentially, each office has it's own processes, which can be annoying to adjust to.

I worked for DigiStream as a Field Surveillance Investigator. I loved the independence and ability to use my critical thinking skills on the fly. The days can be long at times and the job can be challenging, but it also is very rewarding. You get paid to commute to and from your assignments each day in company vehicle. Hard to beat getting paid to listen to podcasts and music on the way to and from work! DigiStream provided me with all of the equipment and training necessary to do my job, and I always felt supported by my manager. There is a lot of competition to be at the head of the pack for video minutes, and this creates a fun culture while keeping you on your toes. With locations all over the country, there have been lots of opportunities to transfer, even to very cool places like Seattle, Las Vegas, Denver, and HAWAII!! I was offered two promotion opportunities but due to my family situation was not able to take advantage of them...but they are there for people who work hard and stick around. I thoroughly enjoyed working for DigiStream and have referred a friend who still works there and enjoys it. I left because I wanted to go back to school and could not manage to do both.

Top Job Titles	Average Salary
Surveillance investigator 157 salaries reported	$18.55 per hour
Private investigator 499 salaries reported	$50,922 per year
Social media specialist 62 salaries reported	$20.02 per hour
Claims investigator 1 salary reported	$25.00 per hour
Entry level retail sales associate 107 salaries reported	$25.05 per hour

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