barista

team member

store manager

shift leader

customer service representative

Ding Tea

working at ding tea ranged from 4 to 8 hours shift depending on your schedule. shifts can be really dead with little to no customers to a big rush coming and going out of nowwhere! 

ding tea didn't really help me improved any skills in particular because everything is just pretty common sense. just make the drinks and dont get any complain from the customers. 

what really killed the vibe most was really the management. all the bosses only did was be on there laptop on the back and come up from the back once and awhile and mirco manage us. you get punished for doing your duties like from my experience i was counting money from the register and got mad at me for not cleaning when i was performing my duties. i understand that we need to multi task, but bosses need to take it easy and work as a team. manamgement really needs to take it easy.. you hired me to do a job and let me try to do my job... sometime we get threaten about yelp reviews that is out of our control and will start pointing fingers.

the co workers are the one that really keep me going. they are really nice and friendly! so that was a really big plus for me!

hardest part of the job was the unreasonable customers and be sure to have thick skin around management when they mirco manage you.

overall i liked the idea of the job as a baristia and the vibe of the co workers, but it could be better if the bosses have the knowledge of how to manage a store.

A typical shift is usually about 5 to 6 hours and your breaks are either a use it or lose it which kind of suck because when its really busy you can forget to use your breaks

Drinks are pretty simple to make ranging from variety of tea and syrup pumps and powder. I learn the drinks and toppings pretty fast which help me progress into shift lead faster than my other co workers who seem to struggle.

Being shift lead lots of tasks are held like counting money, ensuring customers are happy, etc. Co workers are pretty cool and interesting to talk to which is a double positive that makes the shift go by smoothly. Then sometime there are days where you would be working non stop and it can be stressful between both the workers and management.

The biggest negative is the management is a really big concern. A lot of favorism and mirco management is played here. Sometime the bosses dont take critical feedback very well and always expect everyone to be like them instead of working as a team. It kind of made me shifted to look into another job due to the nature of that.

Overall ding tea is a pretty cool job to have, but i felt like my experience could of been better if i had better bosses

This is job was very laid back and was pretty flexible with scheduling. Recipes were very easy to memorize and prepare. Management expected workers to basically overwork but the pay is minimum and not even a dollar raises every 6 months. This job allowed workers to make friends and continue to have a relationship even outside of work. As a shift leader, you would have to cook boba and prepare teas. Shift leaders have to stay aware of the tea and boba and if they need to be made and come out on time. Since everyday rush is unpredictable, if you run out of boba late at night and did not have any left by an hour before closing, management will get onto you. Or if you overcook meaning too much boba for the shift then they will also get onto you. It used to be busy and nonstop working but over time this place has died down and is basically dead. A lot of sitting down time for homework and chatting with co-workers. It's a fun place to work with especially when they had work parties for holidays and such. Management over time became a stab in the back and had a lot of negative energy toward staff.

Management was disorganized and shady.  It was my first job so I didn't know any better. Lots of gossip. They would speak to me in English and then switch to my mother tongue as if I couldn't understand them. Attitude permeated to work culture too, making it difficult to make friends. Only three people scheduled max during a shift, meaning a lot of people called in at the last minute during peak hours. 

Training was haphazard and different shift leads gave conflicting information about procedures. After two weeks, they're supposed give you a "recipe test" on paper and you need to score at least 95% in order to keep your job.  They did not test me until two months in. Due to inconsistencies, however, in how much you were supposed to alter sugar and tea levels depending on ice, everyone in my cohort failed. Yet they blamed the trainees, who were given false information. Passed the second time and worked there for a few months before quitting. 

There was also issues with cleanliness as well. Mold was growing inside the lid of our shakers and were not cleaned for weeks. Only benefit working here was free boba at the end of shifts, but management started buckling down on that near the end of my time here. 

Management is EXTREMELY unprofessional, stingy and rude. They do not care about their employees and will guilt trip you for simple mistakes even if you are a new employee. They will also threaten to take money out of everyone’s paycheck for any cashiering mistakes!

They hire mostly teenagers/high school students. The location I work at is busy 90% of the time because it is located in a popular mall, so you are on your feet with barely any downtime on most days. Despite the busy store, they will deny you a 10 minute break until you’ve worked 4 hours, even if the store isn’t busy before the four hour mark and its a perfect time to take a break. (most shifts are 5hrs). On your 10 min break you’re not allowed to leave the store

There is no proper clock in/clock out system. You have to keep track of your hours to make sure you get paid correctly. They also have you sign a contract opting out on taking 10 min breaks and lunch breaks by your choice.

I do not mind the job itself. I find it very fun and I love making drinks. My coworkers make up for the horrible management.

From far understanding of training new employees to terrible management with an owner that isn't there for not even a single day of the week. 

If I could only consider a good thing about working here, is that work/life "balance" is less favored towards work, in that working here is just simply below average. I'd rather work a fast food job full-time than here any day. You'd get plenty of working hours while here you'd only get bread crumbs if you're not favored within management. Not only that, but if you do get scheduled, if it's in the morning you're all by yourself once you're "done" with training, with no one to rely on if there's a rush or anything of the sort, making it stressful for newcomers as you're frantically going around making people's drinks, like a headless chicken.

Also you'll probably will get laid off. Why? Because they hire too many people with no process of an interview or anything whilst not considering how terribly the business is doing. They just asked for a photo of myself, when I can come in, and nothing more. 

This location has a lot of boba shop competition and it's just at an odd spot so it's slow most days and the rushes usually don't last too long. Most the drink recipes are similar/the same so you can learn pretty fast. It's usually just two people on shift, when you like your coworkers it's great, when you don't...suuuper awkward. 
However, simple as the job is and as fun as it is to live a boba version of Papa's Freezeria, this location's management is awful. The job is advertised as $9-14 wages plus tips, but in the 8 months I worked there no one ever made more than $11--long time shift leads included--and the manager kept ALL of the digital tips despite telling me otherwise in my initial interview. He also consistently changed and shaved down everyone's clock out times to save and pay us less. Not only this, he will make employees pay for broken equipment. And if you talk back about any of this he will fire you. This job should be your last resort :(

Once you memorize the recipes it isn't too bad at all. Sometimes the customers or manager can be difficult but it's bearable if you get along with your co-workers. Majority of the employees were in late high school or college. The inner appearance of the shop is really pretty and that actually makes it more enjoyable. I feel like it's best for younger people as the pay isn't the highest. It was minimum wage for normal employees and $8 or so for shift leaders (not including tips but there weren't -that- many tips from what I can remember). Manager kept forgetting the days I asked to be off, even if I told them ahead of time. I noticed I went from having clear skin to breaking out because of the sugar, it can be hard to resist the free drinks, haha.

I believe there was a change in management since around October of 2023, before then, I heard many good things about working there with an actual manager. When I started working there, I noticed how inflexible work scheduling was. I called out a lot of things in advance to be helpful to them so scheduling would be easier, but I guess they did not see it that way. I called off Halloween, and boom I get a text saying that I was removed from the team for my "inflexibility to work". Is it not the other way around? A college-student based team, without flexibility for their busy schedules? Maybe it was the fact that scheduling was hard for them, then hire a manager! Do not work here unless you plan on never doing anything else during your stay in Athens!

I only recommend this job for those who have little to no outside life. Short staffed so it’s hard to get days off you need without the owner hassling you to still come in.
Luckily, the coworkers were the best & the owner didn’t regularly work with us.
Other than the owner, the job is great! It can be stressful at times especially when working on your own but nothing you can’t handle if you like to stay busy & work quickly. 
There are lots of recipes to remember so I recommend note-taking.
There’s a no-free drink rule however there’s a 25% employee discount(they won’t tell you this though)

Top Job Titles	Average Salary
Barista 19 salaries reported	$11.24 per hour
Team member 3 salaries reported	$20.00 per hour
Store manager 1 salary reported	$36,000 per year
Shift leader 1 salary reported	$18.50 per hour
Customer service representative 1 salary reported	$16.00 per hour

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