retail assistant manager

sales associate

retail sales associate

parts specialist

store manager

Direct-Tools-Factory-Outlet

Through my year of being employed with Direct Tools I learned that I work well under pressure, that sales are the most important aspect of my job, even before personal needs, time or scheduling. I enjoyed the company of most of my co-works, finding common ground and healthy competition at work gave most of us a sense of pride in our sales rep jobs. For the most part the three different managers that I work under were involved in their jobs and did very little 'pass off" of responsibilities. The hardest part of my job were the hours that were required of me at work while my wife was pregnant at home with our 10 month old daughter and the unwillingness of my new manager to be flexible with work schedules as well as his inconsiderate of other co-works needs above his own.Over all working for Direct Tools was a fun and enjoyable.

Store manager is easy to get along with and personable. They work with you about as much as they can if you have specific needs for time/days off as long as you give enough notice. The biggest issue is the lack of inventory. There is no communication as to why this is ... is it that the products are stuck at the various US ports and cannot move inland, is it products are stuck as local warehouse and cannot be delivered, or it is a shortage of products being made. Depending on the reason(s) there may be options that can be considered due to the less-tan-normal circumstances but, again, no communication on whether this being discussed or not. 
Note: hourly employees are not the same as management. An outside company handles the hourly employees and is not very good at responding to questions.

Most days are too slow and feel unproductive. Occasionally there'll be a lively burst of customers.

Funny enough, the store feels overstaffed at times. Too much free time.

Great place to learn about tools. I knew nothing about tools when applying but now I have real practical knowledge. They took me in just with my cashier experience.

Management is honest and accommodating. He deeply cares for his employees.

I'm standoffish so I don't get along well, but I can tell most people would love the workers here.

This job would be a better fit for a fan of tools. The employee discount is incredible.

A typical work day is helping customers find the tools they are looking for and cashing them out. You spend some time stocking depending on the day. You do a bit of straightening up around the store because customers like to move things around. Management was super friendly to me. Hardest part about the job was not having a stable schedule. It changed a lot from week to week but they give you your schedule a couple weeks in advance. My favorite part of the job was seeing people I hadn't seen in years that were shopping in the mall the store was in.

If complete and total incompetence from the corporate management down to store leaders is what you seek. Boy! this company delivers. From a complete and utter lack of direction,in your face high pressure sales tactics along with dubious and misleading information about their products. Direct Tools suffers as the headcase child born from the mixture created by a team of clueless manufacturing executives, the trimmed fat of big box retail leadership, and direction that moves only backwards.  The pay is dismal for what you are asked to do and frankly you can do better for yourself elsewhere. 

The managers in the stores have a great knowledge of the needs of the store as well as the operations needed for the success of the business. This is heavily impeded by upper management either not working with them, or stifling their ability to keep a proper stock. There is a willingness by the upper management to promote the visibility of the store to nearby areas, however the lack of product support shown after the signal boost indicates a fault in the distribution services. The company is good to work within, but don't expect advancement, or many raises.

Employees are brought in through a temp agency and increasingly tempted by the parent company, Techtronic Industries, with promotion to the parent company (which would include benefits, like health insurance) but with no real intention of actually doing so. Regional management treats their managers and top performers like second-class citizens instead of forming and cultivating a partnership for growth.

I met some really good people within the company, even the DM was great. I learned alot about the products and really enjoyed my job. There's always something to do, but it's a relaxed atmosphere. The schedule is pretty flexible. You do get discounts on tools but not that great. Pay was ok starting, However, (in my location) theres no chance for promotion. It's a job, not a career. 

My time at DTFO was decent. Pay is in the middle for being top and bottom. I started as an associate and moved up fairly quick. If you are an associate you will be hired through a temp service and paid weekly. Bi-weekly for managers. Really is not a hard job. Talk to people and learn as much as you can. I knew nothing about tools when I first started and learned a lot!  

Direct tools is about , quality, customers, corporate. Overall doing a great job.aswell as satisfying and making the customers happy. And be on time. And do your best a you job. Try to get along with your customers and  show extra when you can.


Top Job Titles	Average Salary
Retail assistant manager 3 salaries reported	$14.00 per hour
Sales associate 1 salary reported	$12.50 per hour
Retail sales associate 2 salaries reported	$14.50 per hour
Parts specialist 2 salaries reported	$19.13 per hour
Store manager 1 salary reported	$45,000 per year

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