retail sales associate

assistant store manager

assistant manager

associate

store manager

Discount Fashion Warehouse

What is the best part of working at the company?
The best part is the pay and the customers. 

What is the most stressful part about working at the company?
The most stressful part of the job is the managers and employees. I worked here for almost three months and i resigned immediately after events that happened. You will be targeted and nitpicked for your work ethic. You will get in trouble for things that are not true. Ohh, if you have kids that are sick, they dont care. I have never worked for a manager that has no empathy or understanding. I missed work for three days out of three months of being there. One day was because my son was sick and did not have someone to watch him and the other two days was because i had strep. After i told the manager the that i have a child to care for his response was "i have a bussiness to run." So please if you have kids, dont work here. 

What is the work environment and culture like at the company?
The work environment is drama filled, toxic, and stressful. The customers are super sweet and the highlight of working there. The employees and managers are horrible. 

What is a typical day like for you at the company?
I would come in on time and clock in. Then i always asked what am i suppose to do or what do you want me to do. If i process, i would help in the front and always be polite to customers and always greet them and tell them about what deals we have. If i was put on fitting room, i was mostly on the floor putting away things that were on the fitting room rack. There were times where i was put on fitting room rack and it was filled with stuff on it and then you will be responsible for putting it away. Even though, the person before was the one who let it get that bad. Ohh, and i got in trouble for this lol. They said i cared too much on processing than the fitting room rack but yet, the fitting room rack was always cleared off when i was on it. I barely ever had anything from processing to put away because i was too busy putting stuff away from the fitting room rack. There were days when i was put on the floor by myself while the rest of the employees were up in the front processing which was very stressful. The thing is you have other employees standing around talking and on their phones, not talking to customers enough or even saying anything to them, managers and employees shopping while on the clock and sometimes together, you have four or five people processing at a time while one person is on the floor by themselves, and you have other employees letting the fitting room rack get bad. And you wanna know who gets in trouble for it? Not the employees who actually do this stuff? No, you will be getting in trouble for it.

It seemed like it would be fun at first but it was awful. The management is TERRIBLE.  They would just gossip while at work in their office, when they even bothered to show up to their shifts. They hardly lifted a finger. I was not trained properly so I had to figure out everything myself. It wasn’t hard to do but when I did something wrong, I was not confronted personally, rather berated in the group chat by the manager. It was an extremely unprofessional experience. Especially as no one told me or showed me how to do anything, yet I was criticized for not knowing. Even with all of this, being my first job, and being the newest hire, I still managed to do everything. I was nearly the only one keeping the shelves and racks picked up, cleaned, and organized, picking up garbage off the floor, running the fitting rooms, stocking the most boxes and keeping them organized how we were supposed to, picking up and organizing all the shoe racks, and putting away all the return rack even though I was told not to, that it was someone else’s job while I was running the fitting rooms/floor. The only thing I didn’t do was register and that was because they said for over a week they were going to train me on it but never did. Just terrible experience. Only 3 of the other employees made me feel welcome and were very helpful and nice. But otherwise the management and other employees are so rude and lazy. Couldn’t even be bothered to train a new hire. Let alone the scheduling. They hired me knowing I have health issues and I told them from the beginning I would need quite a few dates off consistently for important appointments, which they said they understood and would accommodate as much as possible, yet I was threatened with my job for having to take a day or request off for them. On top of that, I do realize you have to suck it up sometimes, but I asked to go home one day because I felt very ill, and I only had an hour and a half left, yet I was told I couldn’t because I already take enough days off, when i had only called off one day from an appointment where I didn’t know I had to take the next day off too. I even brought in a doctors note. Definitely more I could talk about but I’ll end it here. Awful place to work at. I seriously don’t recommend. 

Worked here on and off since 2018, had to leave a few months ago due to the terrible upper management at this company. Hired as a regular employee and was promoted to essentially assistant to the assistant managers. Was not trained whatsoever and then was set up to fail by the management at the store. Drama filled employees and childish management caused me to have to leave because I felt unsafe being there. Reported my situation to HR and was ignored, so essentially they have no HR department. Multiple employees came and went within a matter of months due to how much drama and hostility in the work environment. Employees were never rewarded for working 10+ hour shifts 6 days a week and even longer shifts during the holiday season due to employee shortages. Part time workers like myself were scheduled and working 50-70 hour weeks and not compensated with full time pay and got no bonuses, just a large discount on store merchandise as a holiday gift. Employees would fight over store merchandise on shipment days and some would even hide merchandise throughout the store so they could purchase later. No benefits were ever offered to me once promoted, seemed like management wanted to keep the benefits a secret, no full time person I knew working there had them. Overall work experience was not great at all, would not recommend working here. 

Discount fashion warehouse was a great job for me and I experienced a lot of growth, but over time the company had lost most of its store managers and assistant managers. Most store managers had to juggle two stores and all the management got worked very, very, hard. I got tired of never having free time. I had no balance in work and me time. I became burnt out after having to work 13 hour shifts because we didn’t have the people to manage the store, especially when a manager would call off. I feel like more effort should have been made with getting people promoted/hiring new managers for the company. I feel like corporate always waited around until the very last minute until they would get us a new manager. I got to the point where I felt I experienced all the growth I could professionally, and personally. I overall love the company and all the people I met through the company.

Go in, do your job, go home. That's the best advice I can give for this job. It can be boring when there is down time, which leaves a lot of spare time for drama. Your coworkers can be great, if you're lucky. Management can be supportive, or not, depending on how well you're liked. The hardest part of the job is probably not getting distracted by others when bored. The best part of the job can be the people you meet. Those regulars can make or break your day.

Also, employees get a 20% discount. This can NOT be bundled with a sale, meaning you ONLY get that 20% discount OR the sale going on. Not both. This led to a lot of frustration with other employees at the time. Corporate was never able to give an explanation. 

When I joined the company, I really thought that I had found something solid. I was promised that work/life balance mattered, and that they really want to see the people from within succeed. It seemed that way for a short time, until everything went wrong. Management changed and it feels like corporate doesn't care anymore. Every one is in a clique, and super judgmental towards one another, the store manager never closes, and works less hours than the hourly managers and keeps everyone miserable. I use to be so motivated to work here and grow within the company, but the whole atmosphere is so toxic now that I highly recommend that you look for another job. Some locations could be okay, but it really comes down to who the store manager is and Gahanna is miserable. 

I really enjoyed this job when I started working here over five years ago. I have made plenty of solid friendships with many co workers and felt like I was a loyal employee/part of the team before I was laid off for no apparent reason. 
Within the past two years the management and overall communication progressively went downhill and became disorganized. No one in upper management knew how certain parts of the warehouse worked, which created tension in different areas and made it unpleasant to be there on certain days.

No pay raise or opportunity for promotion. 

One positive thing I will say is that they are very lenient with scheduling days off. 




At first, DFWH was a fun place to work at, if a little on the cheap side. As I continued to work there, however, the facade peeled away to reveal its true nature. There were no raises in most of my time working there. They only now just got raises for workers and it was only up to 25 cents, regardless of how long you worked prior to them finally giving raises. On top of that, the managers don't seem to know what they're doing. I would strongly not recommend working there. I have a sneaking suspicion there are a couple OSHA violations at both the Plain City warehouse and the Northland warehouse

I get all the support that I need from my district managers and the owners to be successful and to create a fun working environment for the team.  If I have a problem they make it their priority.  Love our customers.   We get awsome clothing in each week.  We get an employee discount on everything in the store.  We work together as a team to get the work done, keep the store clean, and serve our customers,  all while having fun.  We have parking lot sales and play fun music!  Pay is great, from sales associates to management.   They really want you to be successful and you and your team be happy!  I love working for Discount fashion warehouse 

Working as a sales associate, you learn how to cooperate and connect with people from all walks of life. My work environment is pleasant most of the time management is awesome with working with my scheduled and at home life. At times the toughest part of my job would have to be adjusting to the needs of each customer. I try my very best and I do a very good job. I enjoy my job because its a very open and accepting environment and I'm a people person so seeing new people and holding conversations with them everyday is really the rewarding part of my job.

Top Job Titles	Average Salary
Retail sales associate 52 salaries reported	$15.37 per hour
Assistant store manager 28 salaries reported	$19.68 per hour
Assistant manager 5 salaries reported	$20.00 per hour
Associate 15 salaries reported	$12.00 per hour
Store manager 8 salaries reported	$52,063 per year

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