press operator

labeler

shipping and receiving clerk

product coordinator

operator

Discount Labels

My first year was great! Supervisors were helpful, friendly and supportive...they stopped by my desk frequently to see how I was doing (not hoovering or micromanaging). I received fun, useful training before being placed on the floor. Co-workers were also supportive, helpful and friendly. When production goals were met management served us nachos with all the fixings or ice cream treats. Once a year the company had a cookout and breakfast (management prepared and served us delicious pancakes and coffee with smiles and warm greetings...it was genuine..M.G. was the best CEO). There was safety bingo and gift card give-aways each week. I enjoyed coming to work on a daily basis, and had planned on staying with the company as long as possible. Unfortunately, changes were soon to come. New management took over...I saw the same supervisor faces change to a zombie like state, they put paper over office windows, closed their doors and rarely walked the floor. Overtime became overwhelming...2 hours every day and most Saturdays (until work was done). The nail in the coffin, I was tricked into being part of a new department...it was all down hill from there. I say tricked because once in you could not transfer out, but that is not the impression I was given at the onset of the program. The trainer for the new department was verbally abusive and condescending. We never received healthy feedback or support, nor were we given important information in a timely manner. The team was blamed for misquotes and for giving incorrect information (we were never given complete or correct information from the start). Co-workers began to turn on each other just to get kudos, and bogus titles were given to stroke egos (everyone had the same job duties). I was so stressed out...I had to force myself to go to work each day and took frequent bathroom breaks just to survive. I tried transferring within the company twice, but was denied both transfers. I was told if I wanted out of the new department I would have to quit...so that is what I did. I miss the old Discount Labels days...it was one of the best places I had ever worked...such lost potential.

I had a call quote of 65 calls from the Loop - not including the internal calls and calls to my direct extension. I learned a vast amount of information about Flexographic printing as well as participated in the company's growth and office knowledge by helping be a liason between press operators and office departments. I would personally work as close with each department as best as possible - from the moment the customers called to get a quote on their label order to when the billing was done wrong, or the labels needed replaced. I truly enjoyed building such great relationships with all the nationwide customers and had quite a few that would refuse to work with anyone else and would go to management if I was on vacation or out of the office. I was so particular that their orders be 100% perfect that they were flagged throughout the plant for me to approve in various processed (at press, at finishers, in shipping and I would sign off before shipping.) I would say that DLI was a very close-knit group of people - most had been working at DLI anywhere from 10 - 30 years that it had a great sense of loyalty and pride in our labels. As the nation's largest label manufacturer, the CS department made sure that our clients were all satisfied with the end results, regardless of what it took to meet their expectations. I would say the most enjoyable part of my job was feeling accomplished at the end of my day knowing that someway somehow I'd gone beyond the normal duties/responsibilities to make a customer satisfied to the fullest. I found myself excited to be able to work and "job shadow" in most departments - to have the time and the encouragement to ask & learn how each department works to best understand all the various methods of achieving the same thing. I truly enjoyed being diverse and helping in each department, whether it was working at the switchboard or working overtime to help on large projects, I was constantly learning new methods and history about flexographic printing, screen printing, HP digital presses and etc.

Managers, supervisors, coworkers are all pleasant enough to work with. You have a couple of not so great coworkers, but that's pretty much anywhere that employs 500 ish people at one location.

I would say regardless of your work schedule overtime is available if desired. Fortunately/unfortunately every other week there is scheduled mandatory overtime, but can be volunteer based on how busy the department your in is that week.

There is a point system for tardiness and call outs. I believe it's at least an 8 point system, but possibly as high as 10. Combined with the default 10 days of paid time off losing your job here due to absences does take some effort. Points fall off annually. Points also can inhibit moving from one department to another job change wise.

Typically they prefer you to work 6 months in a position before applying to move to another, but that can be overlooked based on individual department needs. There are times where even though you are given a new position you will have to wait for a replacement to be hired and trained.

Regardless of your schedule your lunch is paid though that typically is the only official break you'll get. Walking away to get a drink, use the restroom, etc is no problem on the production floor. If you're gone too long and a supervisor notices you will be paged over the p.a.

All in all I enjoyed working here. There was never a time where we were so slow they didn't have us come in. I had no fear of losing my job as long as I showed up and put in effort.

I would recommend Discount Labels for job security, a variety of work schedules available, and the pay can be pretty good especially for the area. The insurance was ok. Several plans to choose from. The dental was quite good according to my dentist. Pet insurance, disability, etc were all offered.

All in all not a bad place to work. Not great per se compared to companies in the area that provide production and attendance bonuses. 401K is offered, but is not matched.

In the beginning, it appeared to be a promising place to work. As time went on it became more and more of a popularity contest. There was a growing trend of unqualified "friends of the boss" that began to be promoted to "newly created" positions that required no additional work but came with the benefit of a raise. I was required to continuously take on more and more responsibility that exceeded anything listed in my original job description without any compensation other that longer hours and added stress. While I took this on without complaint it was when I actually addressed the possibility of a raise and was laughed at by my supervisor and management that I realized that this is a dead end job. It was later that I found out that in 10 years no one had received a raise at the company. This however did not stop our management from getting bonuses yearly. All in all, it was a dead end job with no promise of getting any better and was one of the lowest office morale I had ever seen.

A typical day at Discount Labels, was fast pace and answering calls and taking care of the customer as soon as possible because many of the clients were on time constraints.    
     . I learned that getting difficult jobs out on time required team work from every department and explaining how each and every process is different                                                                                              
    . Management was ready and willing to always do their part to help us get the jobs done and they understood how important every job was.  
  The workplace culture could either be anywhere from chaotic to everyone doing their own thing and getting it done. It was fun at times to work there.

  The most enjoyable part of the job was the people I worked with and the customers I claimed as my own because we had a good report.

I think it would a be a much better place if they got some better supervisors!Ive been there a total of 5 years and things have really changed. Great job good pay just the supervisors have their favorites and dont keep their word.I did whatever they asked me to do was a team player came to work unless deadly and was very reliable just felt if they would have told me I wasnt getting a raise I wouldve been fine just dont lead me to believe different!My Ceo was great very good family oriented man just wish he would get some better supervisors and that place would be great. Just my opinion and others as well we was all lole family and I miss that.

I've worked here for a couple of summers to raise money for college. Overall, I've had a good experience. As a shipping clerk, you get your only little booth to work in as well as all the supplies you'd need. It's sort of a casual environment since you're allowed to listen to music on earbuds while you work. Anything goes so long as you're packing and shipping labels. My co-workers were especially enjoyable, and my supervisor was a pretty laid-back person.

The only bad parts about the job are the hours and when you're going in for overtime. The hours aren't too bad, but 2nd shift doesn't allow you much time with friends and family. Overtime is a nightmare if you're swamped with a lot of work, and it's even worse when they schedule you to come in when you're not originally supposed to. There isn't a whole lot of negotiation in that area.

This is a nice place to work.  The Pre Press management is great and very professional.  I have greatly expanded my knowledge in the Adobe suite, especially Photoshop and Illustrator.  I am very skilled at  color management with a thorough knowledge of color theory.

On any given day I will set up artwork for our Flexographic or Digital presses.  How challenging my job depends on the artwork supplied.  Sometimes extensive clean up in both Illustrator and Photoshop is required, but I prefer to grab the challenging orders to push myself and keep the job interesting.  I am meticulous and very skilled with my work and take pride in being one of the strongest employees in my position.

I worked at Discount labels for over 15 years . When I started , it was a good family place to work under the Conways . Once it became corporate , benefits were taken away , we got no annual raise anymore , no savings bonds for attendance , no Christmas bonus , insurance because sky high , etc . I believe I went close to 10 years without a raise . Mandatory OT , every third Saturday .  Several in OP/EW cheated on their numbers but got all the praise . Some supervisors were good , not good management though . Toxic culture , not  treated like professionals , instead
Like robots and  and a number with no name .. Just there for “production numbers” ..had to “get your numbers “ to get a reward ..🤣 like a child .  If you looked away from your computer for one second , they thought you “were goofing off” 

Worked under minimal supervision to organize work flow to maximize efficiency and maintain stringent production rate while minimizing waste. Needed to be a critical thinker and have attention to detail while being hyper-vigilant of machine operations. Keeping down time at a minimal utilizing trouble shooting skills to keep press on-line and shipping orders on-time. Safety awareness at all times for yourself and other support staff that would be around running machine from time to time. Team effort was always the hallmark of production and while problems would arise that needed another set of eyes or insight someone would always be there to help. That's what I enjoyed the most about working for Discount Labels. We were all there for each other.

Top Job Titles	Average Salary
Press operator 4 salaries reported	$23.50 per hour
Labeler 2 salaries reported	$17.50 per hour
Shipping and receiving clerk 1 salary reported	$16.00 per hour
Product coordinator 2 salaries reported	$16.00 per hour
Operator 1 salary reported	$19.50 per hour

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