custodian

instructor

demonstrator

shift leader

customer service representative

Discovery Cube

The work Environment was awesome.
A museum full of kids can be awesome and if you love leavings things in order and clean and neat . 
You bring your own lunch and in some occasions 
The managing staff would buy everyone catering for everyone. There would be por lucks every holiday like Thanksgiving Christmas Ect.
There was a mini restaurant inside, vending machines and a upstairs kitchen lounge .
Used walkie talkies to communicate with our team and report any incessant or emergency .
When beginning shifts turned on light system and turned off building alarm . 
Recognition of birthdays and yearly employment anniversaries.
Gift cards for Christmas/ New Years .
Part time employees don’t get full benefits like full time which I think should be equal . 
They have to give raises to people that are willing to stay longer and have been doing an excellent job. 
They have to Take off the Tardy point system Bc even when they say to let them know in case of an emergency they sometimes forget to disregard the tardy therefore accumulating “inexcusable tardéis” to the point of written notices and termination. 
There needs to be more communication from the scheduling staff to the employees and no changing shifts at the last minute.
Sometimes it would show one day a  shift then a day before the actual day, changed. 
Overall most of the HR and accounting staff was wonderful just not all have the same heart .
And I believe they just follow orders .
There has to be a better management and appreciation for part time and full time employees . Equal benefits and raise every 6 months of employment and religious accommodations .

DO NOT APPLY.
Hear me out. When I got hired, it was alright for the first few weeks to a month or two. The coworkers are the best part about the job. I adore my fellow floor staff as we're all in the same boat.
Anyway, Management is the real issue here. How does it feel coming into work and someone already has a stick up their rear. It's a mentally draining job. Management will just see you as a replacement and not care about you. Often times workers get bullied here by management, not only that but they purposely try to screw up our schedules so people can call out more. Another thing, the pay. You'll be dealing with bratty kids, adults who don't understand common sense, adults who try and get rude with you, management: who half the time don't know what their doing, it's a whole list. Only for a penny.

[On a side note, the call out system is poor. Take it out. People have school, funerals, side jobs, emergencies. People are going to often call out and you're counting every single one of them until they reach a point where it gives you a reason to fire them.]

We're always understaffed, people don't want to work here anymore and it's truly unfortunate. I thought this would be a fun place to work at but at this point it's so mentally draining and dreadful. Do not work here, SOS.

The main problem with Discovery Cube is the complete lack of trust between all levels of the company. Everyone is operating with the assumption that they can't trust their superiors, their employees, or both. Departments are very siloed at the Cube and this leads to lots of red tape and poor communication. It takes AGES to get simple things done.

Other concerns of note: Alarming lack of concern for employee safety. Tendency by *some* supervisors to treat adult employees like children. Lack of tangible commitment to inclusive workplace policies (what's on paper and what's in practice is wildly different). Rampant favoritism and shady office politics. They are quick to dole out disciplinary action here. No effort made by upper management to get to know their employees on a personal level or understand their day-to-day. This complete disconnection only increases the level of distrust between levels of employees.

I certainly met some wonderful people and gained valuable experience working here—a handful of the managers are lovely and supportive and my peers were incredible. I had some amazing days working with the kids and community. But there are places where you can gain similar experience without all the frustrations. I honestly wouldn't recommend this job to anyone.

Typical educator day when it’s not spring: slow, stay at the office looking busy so you can get the hours they want but barely have funds for. A lot of waiting around. In spring it’s the opposite and the change happens immediately, always something to do but can get tricky as we manage our own expenses, miles, payroll, and data collection along with the basic job requirements. Performance feedback will primarily come only from schools, and your managers will gossip about you rather than communicating. Lots of fun science to teach and ability to innovate with lessons (to an extent). Don’t be expected to be heard when you deal with rude or unprofessional coworkers (this is guaranteed). If you want to keep your job, don’t say anything. Lots of passive aggression, mostly from higher ups. Hardest part of the job is wondering what they think of your performance bc they will not provide adequate feedback for employees that could benefit the company in the long run. 

 

What is the best part of working at the company?
Management! The shift leads and managers genuinely cared about all of the staff.

What is the most stressful part about working at the company?
Just the general chaos and boredom. Most of the stations are self explanatory so there isn't much to do but stand in one place until it's time to rotate to the next station.

What is the work environment and culture like at the company?
While everyone there seem to really love the energy, there's a good amount of exhaustion and overstimulation present in everyone. 

What is a typical day like for you at the company?
You'll come in, open up a series of stations, and then stand at each station for about an hour until you switch to the next. Some stations are more interactive than others, but for the most part you're surveiling children interacting with whatever station you're at and making sure things are safe. There is some scientific concepts that you can try to explain, but the kids don't typically engage with it.

This place is run like an amusement park. There are exhibits that are science based but everything is about upselling to guests. It would be great if upselling meant more money for the facility or programs but nothing really seemed to improve. There was an expansion made on the building but everything leaked with the smallest sign of rain. Broken exhibits got put in the back to possibly never be seen again. Floor employees were treated as replaceable. Strict rules on appearance guidelines, which would be fine if it was consistent. Depending on your manager each day, guys would get sent home for stubble or girls could get in trouble for wearing a bow in their hair or on a different day the most dishevelled of employees could have an 8 hour shift and not be told anything.

extremely low pay that does not keep pace with inflation. management has admitted that they view most roles as “stepping stones” to other education or museum jobs elsewhere rather than anything they are trying to invest in. after a while, most people have to move on because they cannot afford to continue to work for the cube. no one is looking to get rich doing this work, but being able to live in the community where we work would be nice. 

they also don’t seem to care about scientific accuracy when it would cause “controversy” or would be more complicated to teach. they seem really willing to cave to the small minded in our community rather than being a leader in teaching science fact. 
 
they seem kind of hostile to other similar orgs in their sector, rather than more collaborative. 

Working at Discovery Cube has been a rewarding experience. The mission of sparking curiosity and inspiring young learners in science makes the work feel meaningful every day. The staff is passionate, and there’s a strong sense of teamwork and creativity. You get the opportunity to engage with families, schools, and the community in unique and impactful ways.

Management is generally supportive, and there are chances to grow your skills if you take initiative. The pace can be fast, especially during field trip season or large events, so flexibility and energy are a must. Like many nonprofits, resources can sometimes feel stretched, and workload balance can be challenging at times.

Overall, Discovery Cube is a fun, mission-driven place to work where you can make a difference while continuing to develop professionally.

I worked here for several years in several different positions/departments. I was passionate about reaching out to the community and helping programs in underfunded schools/neighborhoods.
The higher ups only care about their board members best interests, even if it has no benefit to the community that they say they serve. All higher ups are friends and only look out for each other.
Most are tenured in their positions and know it, so they are not developed or successful leaders and don't intend to be. They are also very petty and condescending to anyone with new ideas or thoughts on how to improve programs.
The curriculum for their educational programs are outdated and poorly executed.
Maybe good for volunteer hours or a first job, but not long term.

I worked as a seasonal interactor from 2016-2018, manning exhibits and interacting with guests. Work was simple but engaging since you work with new visitors everyday. Only stressful occasionally when it was “Bank Of America free day” or “Santa Ana Free day” because plenty of people would come for the promotional free entry. Otherwise it was laid back. Management was kind and helpful. Coworkers were usually friendly. Pay was minimum wage, which is to be expected but I wish it was higher as I think most employees were competent and successful and deserved better pay. 

Top Job Titles	Average Salary
Custodian 7 salaries reported	$18.46 per hour
Instructor 4 salaries reported	$20.75 per hour
Demonstrator 6 salaries reported	$18.00 per hour
Shift leader 4 salaries reported	$19.75 per hour
Customer service representative 3 salaries reported	$17.83 per hour

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