cleaner

custodian

area manager

supervisor

floor technician

Diversified Maintenance

If you're a normal custodian, not a lead, you never know what your day might look like. Your schedule changes frequently, and depending on the area, you might clean multiple stores a day. Very fast-paced, and you must be responsible enough to manage your tasks and time well without a lot of direct supervision. Typical hours are very early morning or late evening, so it does give you balance if you have other things going on in life. Most employees are flaky and call off frequently, so if you're good, you'll be called upon relentlessly to cover shifts. Even reliable people are sometimes bad at doing the job properly. I was a solid cleaner starting out that grew into a lead cleaner at a permanent store. I love the store so much--the store employees are super great and friendly--that it makes my job a lot easier. Other stores might have rude managers or unrealistic expectations. It really depends on your location. Between the unpredictability of your schedule, the unsavory coworkers, low pay, and non-existent benefits, I would only recommend this for people who want a side/part-time job. It's very difficult to become a manager, and that role is even more challenging, although area managers do get better benefits. You become eligible for health benefits as cleaner after working full-time hours for 1 year. No vision, dental, 401K, PTO. And the healthcare option is extremely expensive--you could probably pay the same amount or less with private insurance. Thousands of dollars for your deductible, plus they take a percentage out of each check. It's only worth it for emergencies. Great overtime hours around the holidays, but no other real perks. As a job it's okay; as a career, you're better off elsewhere.

All managers are younger than the entire staff, management lacks professionalism, management lack communication, management under experienced, the managers are all old college roommates/friends, so they hire only each other to promote another one of their friends. The managers sit in each others offices all day and chit chat while assigning the staff to do all of their work. The managers will speak to the staff as if they are kids, and the office is a daycare, while everyone in the office walks on egg shells due to having no voice. Speak your mind and get terminated is more like how things work over there. 

I'm from the Tampa office on Eisenhower Blvd. Best way to put is look the other way if you're looking for an actual career, because once hired you will be doing triple of your work including your managers, and supervisors, while getting paid a salary that feels like minimum wage for all the work, just to be terminated in a year. They promise you after 90 days you will get a raise, and nothing happens. Once you ask about your raise, good luck if your still employed with the company after 2 months, as they tend to terminate anyone whom asks questions about what was promised.

The company has no unity, the office is worse than a prison. The supervisors are all crooked correctional officers, sucking up to managers so they can one day become a warden to a prison with 20 wardens (managers).

Good luck, but you're better off passing on the fantasy that you will have a career, then facing the reality of you being at the unemployment office again in another year, and saving your time to work somewhere with more unity, and ways to grow in a successful company.

Corporate America has never cared about their employees and this company is about the worst corporate setting that I have ever seen. 

The supervisors are not qualified, one of them bullies the employees and whenever someone goes to HR that supervisor retaliates on all the other employees. We were told that we do not deserve praise because no one is doing their job properly.

Training is a joke, they give you a crash course and throw you to the wolves. They expect you to find vendors to complete the work but find any way that they can not to pay them for the work that they did. 

There are very smart and knowledgeable employees in the corporate office that get over looked because they speak their minds when something is not ethically correct and if you are over 40 you can forget about any respect or advancement within the company.

If you have any real ethical values, you are better off finding employment with another company.

Employees that have been there for years have NEVER gotten a raise, they tell you to come see them if there is a problem and the retaliation is being written up.

Management expects everyone to help each other out and put out sign up sheets to work overtime but when NO ONE signs, they then tell the employees that they will have to work whether they signed up or not. 

DO NOT SET FOOT IN THIS PLACE TO WORK, THE ADVERTISEMENTS PLACED ON THEIR WEBSITE ARE ALL FALSE. THEY DO NOT GIVE OUT RAISES, THEY DO NOT PROMOTE TEAMWORK, THEY DO NOT CARE ABOUT ANYONE.

Diversified Maintenance unknowingly helped me accomplish my full time position with my main employer. My main employer contracts employees through diversified Maintenance to clean their building. I had asked for benefits because I desperately needed carpal tunnel surgery. I was told they were not available and or were too expensive for a part-time employee. Not once today inquire about the cost of the insurance...... Yet I was never quoted a price. 
I had questioned why I was working full-time hours but still marked as part-time on my paycor website page. To answer that I received was, you are full-time. After 8 months I got hired on full-time with my main employer and continue to work part-time for diversified. Currently I have been employed for a year and received zero raises. I have inquired about who I reach out to to have an evaluation and my question was never answered. 

I work very hard and I take pride in my work. I believe in doing a thorough job or not doing the job at all. If you can't give your all then you should not be doing that task. 

I work alone for the most part. I prefer my solitude so this is a huge bonus. 

Typical day is basic household cleaning, basically. Sweeping, mopping, sanitizing services, taking out trash, ect. 

2 out of my 4 supervisors were great. Helpful, courteous, respectful and everything that I could ask for in a boss to be quite honest. As for the other two; 500% complete opposite. 1 of the 2 was terminated and the 2nd should have been. 




Ive been at Diversified for about a month and it has been horrible from the start. Ive only met a member of management one time. When he came to my work site to give me one work shirt. Which was a size smaller than i asked. I literally talked to the manager over the phone and was given a job in 2 days. Which i knew was a bad sign. I hear they have high turnover and is likely because this company does little to no vetting of its potential employees. My manager literally calls me several times a day to complain about (something) also to randomly and at last minute tell me to wrk at a certain location. I've been off 1 day in a month. I work two seperate stores per day to make close to full-time hours which takes a huge toll on my car gas. Coworkers are horrible and will lie on you if there is a compliant. Was promised id train on floor equipment, but i guess my white co-workers who were there before me feels that the only thing im good for is cleaning bathrooms, moping floors, dust moping and cleaning windows. Since ive been there i guess they all have colluded to ensure that i take on the burden of the much harder task. I could seriously go on and on about this companies inability to display professionalism. This has been a bad experience for me and honestly intent to leave this company and try to erase this awful experience from my memory bank. Actually might be a cool first time job for high schooler looking for summer work. And that's about it.

They hire you with no experience, expect you to work 5 hours doing wall to wall cleaning, that can't be done, fire you because you're to slow for others. Then they called me back to offer me a day position but I had to come in the night before I could get the day position, how they should have offered that job was can you come in tonight and next week you can start the day position. I am a mom to a child that is in school, they didn't seem to care about that either. Also seemed to me that the other employees were lazy because the person who drove me to work would see some of them in the break room watching tv. If you want the work done right, you have to spend at least 8 hours on the wall to wall cleaning, management obviously had no clue what they were doing in that position, even with janitorial experience. If they had a problem with how I was doing my job, they could have at least told me to try my best to do better, after 2 weeks they fire me, saying others were complaining that I was slow, excuse me for not having janitorial experience. Its no wonder I see this company for the Madison,Al area always hiring for general cleaners, you can't keep employees, just shut down the Madison,Al office and give up all your contract. The people are just awful and need to be let go, just because you can't keep actual employees that want to work and need the job until something better than this company comes along. My advice to anyone who applies for this job, DON'T DO IT, find something better.

Horrible company and management to work for. Diversified lost many contracts and are continuing to lose them as of today. I worked at a Lowe’s for two months for diversified; good people and easy work, however the manager who hired me through diversified is not. He promised new equipment, uniforms, and training within the first few weeks of starting. Throughout my whole time being there, absolutely nothing has came. It took a whole month to receive my full paycheck; manager did not say he had withheld the pay of my first day working, I did not receive my full check, and it did not go through my billing information when he said it was going to be. Manager also lied to the store manager and myself about my schedule. I worked 7 days a week, from 5am-10am; he told the store manager I would be working only 6 days. I asked for a change of schedule for Monday through Friday, and he said that is fine with him, but he would have to ask the store manager because they make my schedule. I asked the store manager if that was true a week later after discussing it with my manager and she said no. I immediately talk to my manager about it and he says it’s diversified that makes my schedule and I cannot have off at all. This diversified Manager is very controlling and untrustworthy. These actions drove me to consider quitting; however Diversified had lost this contract as of today, leaving me with no job.

I really enjoy working at Diversified. As a corporate employee, the atmosphere is very laid back and everyone is friendly and inviting. Management is great, always willing to help and super patient. Most everyone in Management has been with the company for atleast five years so everyone works very well together. There can be days with extremely heavy work loads but everyone on your team works together and people from other teams will jump in to assist whenever needed. Overtime is offered a lot especially the last few months of the year which is great. The company really embraces a team/family culture and management/execs are very good about “team bonding” outings, office parties/celebrations, contests with actual worthwhile prizes (trips, gift cards, cash, etc.). Holidays are always really fun around the office, decorating competitions for every holiday. The pay is decent, i feel the Coordinators could be paid a bit more since all coordinators are cross trained on so many different responsibilities. I truly believe if they paid Coordinators even $1 to $2 more, there would be ZERO turnover. But overall, this has hands down been the best job I’ve ever had and I genuinely enjoy what I do. 

What is the best part of working at the company?
Well it's definitely job security,  why's that you say? 🤔 Turnovers , easiest job in the world,  and no management there.  You don't need no brains and for most of you very little effort. I was there 3yrs I work a 2 person position most of that time I was there,  put in 110% of effort sweat pain anger disappoint loyal honesty with a smile on my face just to get a 5 day notice not from your boss but from the store management that they weren't going to need my company's business anymore, you're never going to get Appreciated not even a good job, or a Thank you for doing a good job,  worst business I've ever worked for,  but if you are lazy and don't care but want a paycheck n can sleep every night.  It's perfect for you! 

What is the most stressful part about working at the company?
Your management doesn't care as long as you put your time in, work or don't work doesn't matter as long as it looks good on paper for management 

What is the work environment and culture like at the company?
Environment, just depends on the housekeeping person.  There's no culture,  you're out there by yourself trying to make everyone in your store happy,  your not part of a team infact you are the outsider, 

What is a typical day like for you at the company?
Always feeling like you're the only one that cares about the store you're responsible for is clean.

The people within the company itself are usually hard-working and just doing their jobs. However, when it comes to management, no one is accountable or contactable. I recently was released from an account because the manager of the warehouse was sending emails to corporate demanding I be let go for no documented reason. Apparently, this happened with the last four cleaners in the account, with each one receiving a longer list of duties without any extra pay. My Area Manager informed me that while he knows I am doing my job, and my co-workers do as well, there is nothing they can do because the account "makes them a lot of money", and his job was threatened.. They will threaten to fire you, the area manager, or anyone else they have to to keep their client happy, no matter what the issue is.

Aside from the personal experience, generally the corporate-level management is incompetent. I recently worked with a co-worker who has been in his position for three years without a raise. There is no opportunity for advancement or pay raises. There are no benefits, including vacation, sick pay, health insurance, or anything else. You will have to be very lucky to ever make over $9.50 per hour.

Top Job Titles	Average Salary
Cleaner 184 salaries reported	$14.64 per hour
Custodian 27 salaries reported	$12.31 per hour
Area manager 5 salaries reported	$46,200 per year
Supervisor 14 salaries reported	$19.25 per hour
Floor technician 6 salaries reported	$12.71 per hour

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