cnc operator

warehouse associate

warehouse specialist

assembler

machine operator

Dixon Valve & Coupling Company

Over the 100 year history of Dixon Valve, a lot of hard work and tough decisions must have been made to ensure the company was healthy and growing.  The premise was fairly simple: Dixon isn't selling the cheapest parts on the market, but they would deliver them to you faster than anyone else while offering better service.

Over time markets change, products change and unfortunately the people who make decisions and also make a job worth going to on a day-to-day basis change positions and focuses.  The people who were formerly involved in personnel decisions and truly seemed to care for the well-being of their employees are now forced to focus on overseas markets.  New branches being opened across oceans, cheap, mass-produced parts being imported and sold to meet the constant call for lower production and sale prices.

This of course creates a vacuum of opportunity for mid-level management to move up into the vacated positions.  While Dixon has managed to remain family owned for it's 100 year history, it's extremely unclear what the current family generation is trying to accomplish. Gone are the days of taking care of the employees who keep the business running.  In comes the "Regional Manager" who quite clearly has very limited interpersonal skills.  Reminding you every time he comes to town how much he hates coming to your city; Repeatedly cornering you in your own office to remind you how "smart" he is and how he never forgets anything because he takes notes.  Then as soon as he forgets to file his paperwork the responsibility and punishment falls back on you.  He wants to run each branch like a WalMart distribution center, which is really difficult when most branches only have 5-7 people and virtually no technology. He does love to tell the story about how he once had a part-time position at a WalMart distribution center and he was totally overqualified for the position.  Anyways, I digress..

An average day at Dixon means you are going to lift a lot of heavy product, but it's really quite okay.  Some days you'll have a lot of inbound product to check in and put on the shelves. That creates a bit of a backup for getting orders pulled and packed, but that bubble is normally neutralized pretty quickly.  The most frustrating point of the day occurs from 3:30 pm to 5:15 pm when all of the customers seem to remember simultaneously that they need to put an order in and they *have* to get their order shipped out today.  All they have to say is "today sure" and with very few exceptions the order has to go the same day.  No cut-off time for orders that must go means that having a 10+ line order print at 4:58 that has to be pulled, checked and packed is completely feasible.  Everyone in the branch works the same schedule though, so you will be there until the orders are done.  Expect to catch grief if you can't stay late everyday.  

From my experience my co-workers were all awesome people; really helped the day to go by quickly.  The downside is that at least 50% of the employees mess up on pulling orders so regularly that you have basically no hope of ever getting the portion of your monthly bonus dedicated to minimizing shipping errors.  And no matter how often or badly they mess up, there is never any punishment or risk of termination.  Ironically, these are the types of employees the regional manager would joke around with and give raises to so they wouldn't be tempted to go elsewhere for work.

I would describe the starting pay as subpar at best.  There are a lot of other job listings that start at a higher point than Dixon and possibly end up with less back pain.  In my experience, should you start making good money you'll quickly become expendable.

In summary, 7 years ago when I was down on my luck Dixon gave me a chance to get back on my feet.  In hindsight I wish I would have stayed down a little longer and found somewhere else to spend those 7 years.

I worked here October 6th 2020 it was my one and only day I had to speak to Lawrence who was over the people from ProLogistix and he was rude I did everything I was supposed to do I was really the only woman working there. I was working with some dude and we had to put heavy metal pieces in boxes and all he was doing was taping I was loading and when I finished all my tasks on time Lawrence stoped only me and said that he hear about me complaining about the height of the ladder and he said that the dude who was watching me and the dude I was with said that I was talking and he had to tell me twice to get things done. for the record I'm a dedicated hard-working single mother I don't play around especially when somebody's paying me $13.50 an hour I want my money's worth and I don't get my money's worth by talking so I would never ever work here again because they are sexist they are liars and they are rude a woman can do at least half of what a man can and if you don't want women working at your establishment then you should say that it's nothing wrong sometimes women just can't do certain things but don't come to me and tell me that I was talking when I know I wasn't don't come up to me telling me that I was complaining about the height of the ladder, because in the beginning yes it was kind of nervous because the latter was shaking but at the end of the day I took care of every single order on time with no problems nobody had to tell me to do anything nobody had to show me again nobody had to do anything so once again. And only one older lady works there and she's someone's family so yeah

A few people who are in leadership positions just flat out shouldn't be in those positions. There is a pattern of disrespect, and lack of accountability within the management team. If you have an issue with a member in leadership, management will do nothing. Nothing will change. Instead they will find reasons to justify the poor leadership habits and behaviors. The constant contradiction regarding quality or production is laughable. Certain standards are only enforced when it may look good on that individual. Other times quality standards are bypassed by leadership to improve production output. There is a lack of effort and overall work ethic and morals.

You will not be trained to learn new skills. Just to be good enough to get the job done. Machining lead seems to feel threatened if you may know more, or will get angry if you alert QC with quality issues that may be caused by his programming, or if you find an actual root cause to a mechanical failure. Essentially if it's something that would prove him wrong. It seems as if he must be all knowing while claiming zero accountability with constant deflection of it to the operators. 

Pay is decent at best. Benefits are good. Other than that its not a long term company to work for.

The ladies up front are some of the nicest people to communicate with. The shipping/receiving operator, and the guys from QC along with my other co workers were probably some of the coolest people to work with. Unfortunately poor leadership has turned this place into a revolving door.

Dixon is a great company to work for, co workers are awesome, benefits are excellent, and people at their headquarters do care about the employees. The shop supervisor is a nice guy but not a good supervisor as you have to constantly remind him to order tooling and it seems like he is more worried about his bonus than getting the proper tooling and equipment needed to make this facility run. Management here has a cult like mentality and if you don't follow that then they will terminate you in a second. They do not follow the companies  6 pillars of character at all, they pick and choose who to letslde on things and who not to. Their was a material handler who from his first day took long lunches, was caught driving the forklift to a store on the corner to get food, and also leaving 20 minutes before break time to get food. that material handler was able to stay for a year before they finally let him go, but others may have did 1 thing wrong which could have been corrected easily and they were immediately terminated. All the management at this facility is sneaky, unhanded, and seems to lie about a lot of things.

Everyone is entitled to their own opinion, and opinions are made off of observations and data collection in one’s own view. So that being said if you would like a job that the only thing you will be valued on would be your pulse. Then you’re in luck, skills aren’t needed we will find somewhere to put you I promise. The other people in your department will love picking up the extra work load while they continue to pay you for wasting time and costing them money. If you are perfectly fine with your mind going numb from scratching your head, and your mouth being dry because it’s always open. Do you dream of being constantly let down and lied to. Maybe you aspire to advance yourself in life, well first you have to drink the kool-aid and then visit the right people. Hopefully you have soft hands because I promise you’re going to need them to get anywhere. If these things tickle your fancy then you have found a place to call home. 

They use oil based coolant which smells like a dirty sock and in turn, you smell like a dirty sock. No standardization of workplace so tools are thrown everywhere. Not iso9001 certified so your measuring tools are never calibrated. They recycle mop water and the smell is horrible (like a rotten egg). Little chance for advancement and management is often unapproachable. They are totally ok getting rid of you over petty reasons. 
Maintenance never does PM and is by far the worst I've dealt with. Benefits are great and they rarely make weekend work mandatory which is a first for me in machining. Production bonuses are great and the pay is competitive. 

What is the best part of working at the company?
The work is easy, starting pay is competitive with area, & benefits are good.

What is the most stressful part about working at the company?
Some of the things upper management  implements into the required work day is redundant  and serves no real purpose to simplify the work process but to add more time away from the work area. There is no real organization  or communication between supervisor.  It feels as if some are winging it.

What is the work environment and culture like at the company?
It's all over the place... needs improvemen, at times very toxic

What is a typical day like for you at the company?
Arrive, do meetings & avoid people for the rest of my work day. It's usually a very productive day

Okay job had big turn around..ppl coming and going. Management would not train others to help out on shipment by a certain time and equaled out to others which cause harm of pain and suffering to myself in packing. Constantly promising to train other but did not and my health was more important even had a doctor's excuse so since they did not compensate in rectifying the situation I had to quit but loved my job as a Picker/opening up shop/forklift/changing packing paper machine/ cleaing plant and bathrooms/decorating bathrooms which I did it all and always on time! 

They only care about generating a profit to line their pockets. Try to be the kingpin in Chestertown cause they are the only decent sized company. They don’t want to compensate their employees to keep them and help them advance further. Just keep hiring button pushers off the street. Should be their motto. Create a 90 day training program that takes 3 weeks to complete. They also do not believe in healthy air quality in their production facilities. There’s always a constant fog and numerous people have been diagnosed with cancer, connected maybe but can not confirm. 

Dixon Valve has a special sense of trustworthiness, community, and overall care for their employees wellbeing. They genuinely want what is best for their employees, and do their best to achieve this. They have lots of "jeans day's", community outreach programs, a discount at the local Y, and many more. Managers really stand up for their employees, and do their best to work around their obstacles to allow them to flourish as an employee

Top Job Titles	Average Salary
Cnc operator 71 salaries reported	$20.28 per hour
Warehouse associate 47 salaries reported	$19.00 per hour
Warehouse specialist 2 salaries reported	$20.50 per hour
Assembler 24 salaries reported	$16.79 per hour
Machine operator 19 salaries reported	$22.24 per hour

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