business consultant

community manager

support technician

servicenow developer

network operations technician

Dobson Fiber

Tons of responsibilities beyond answering phones. If you do get a "promotion", don't expect a pay raise. Management will give you extra duties that they were originally supposed to do, but they don't want to deal with. Lots of communication expected between departments/colleagues, but it was hard to get assistance with any problems. A lot of management does not ever read e-mails or messages sent thoroughly, if they answer you at all, they will ask questions that are already answered in the e-mail you sent, and/or straight up just offer no assistance, which is incredibly frustrating. Colleagues in charge of e-mails often send incorrect information out to customers and do not write professionally, which makes the company look bad. Online portal has been broken for months and there is no interest in fixing it, resulting in aggravated customers. There are also some employees that do things they should not be doing, like turning internet/phone services off for customers before billing is even due - I questioned it once as it made no sense, and was told verbatim "I do what I want, when I want". Very toxic and the only reason this company is successful is because people are desperate for fast internet.

I recently went through the interview process for sales with Dobson Technologies and after hearing about the role and then experiencing a less-than-amazing interview process I decided to move on and I found an amazing position with a quality, established Oklahoma employer.
Dobson Technologies is a shadow of Dobson Communications and they are trying to use their fiber line to drive data for business along their path.  They are competing against the likes of Cox and AT&T and thus are new to the game and after reviewing some data online it appears their service is not very stable and struggles against the competition.
The sales role is feet on the street and door knocking to generate new business.  If you enjoy a high-pressure sales environment and extreme sales goals (to keep your job) then you may like this job. I was skeptical about the stability of the company (too many high-paid executives and heavy competition) over the long-term.  The salary is $55k with a bonus component of up to $13k per quarter based on exceeding your quota.  Benefits about average.  There were just too many red flags to jump on board.  To be successful in sales you need to trust and believe in your product or service and I could not identify with either in this opportunity.

What is the best part of working at the company?
Really no pros to working for Dobson fiber. They are illiterate and most of the people in management positions in the field or office are clueless. They are more or less just a face for the company. Around six people left during my time with them and for good reason. Save yourself a headache and work for a company that’s ran efficiently and effectively. 

What is the most stressful part about working at the company?
Never clear cut answers or standards. Blind leading blind. What is correct one day is wrong the next. 

What is the work environment and culture like at the company?
The company hires inexperienced employees whether it be out of lack of pre screening before hiring or just onboarding cheap workers for labor. The culture is said to be team based but is structured on zero accountability and nepotism to say the least. Not a lot of hard work goes on either most days are counterproductive. 

What is a typical day like for you at the company?
Counterproductive, killing time to get hours, picking up the slack of other crews, paperwork, some manual labor here or there.

I was hired on as an accountant during the pandemic and was grateful to find something. However, I should’ve known about a month in that this job wasn’t going to be very secure. I was trained by a manager who also had to train two other people at the same time. She was nice and somewhat approachable but she was too busy for us. She sat with me maybe one afternoon and expected me to be an expert. As an accountant I saw the funds and just kind of had a gut feeling that this place wouldn’t last for me and sure enough 6 months later I was let go with no warning- verbal or written. It was good though. If you like a small business atmosphere this is the place for you. I prefer a bigger company where you meet new people every day. Again, people were nice here but they weren’t very fair with how they treated me but I don’t think companies care much about people these days. 

If you are able to put up with incompetent coworkers and equally incompetent management, this is the place for you. You will not be rewarded for anything beyond showing up, and the communication is atrocious. Training is nonexistent, and with their constant changes and lack of accountability at any level you’ll likely spend your days frustrated to the point of madness if you expect anyone else to do their job well. I find it difficult to point out any enjoyable parts to the job aside from the occasional customer you are able to assist - unfortunately a lot of their issues are internal so it’s kind of like you’re just working to fix everyone else’s mistakes on a daily basis. They do have a few good folks on board, but sadly it doesn’t make up for poor management and no resources to do your work appropriately. 

What is the best part of working at the company?
Weekends off, take your PTO on a regular basis. Do not work your life away for this company, they don't give a    about you.  Take your PTO or lose it at the end of the year when they hire new help. I lost 87.5 hours that I kept for the end of the year vacation.  Thats my rant.  Hope it helps you.

What is the most stressful part about working at the company?
Working 12 to 18 hour shifts, driving CDL required vehicles with no CDL. Knowing there is no opertunity for advancement. 

What is the work environment and culture like at the company?
Every man for himself. There is no team. I feel sorry for the guy that gets to do all dirt work with no help. Hope you like filling holes or making them by yourself all day everyday.

What is a typical day like for you at the company?
10 to 18 hour work day. And make sure your there at 7am the next day.

What is the best part of working at the company?
Best part used to be working with limited oversight. Doing the work that needed to be done with little micromanagement. That's not the case anymore. 

What is the most stressful part about working at the company?
Corporate. I swear they run that place like the office but no ones laughing. 

What is the work environment and culture like at the company?
Do what we tell you or else. We don't care what you're going through we don't care what time it is and we don't care how understaffed you're area is. 

What is a typical day like for you at the company?
Depends on what HR was feeling like that week

a  typical day is easy with laid back atmosphere until the end of every month when upper management drops the ball again and forces you to work 16 or more hours everyday cause they promise more stuff than they can reasonably get done. safety program is in shambles with no training for months then all the training is crammed into a few days. hardest part of the job is dealing with all of the suits breathing down your neck when you are trying to do your job. your coworkers are a big part of what makes this company tolerable.

What is the best part of working at the company?
There are incredibly talented, hard working employees that work at the company. They continue to drive Dobson's success

What is the most stressful part about working at the company?
Extremely fast growth. Lack of top-down information on strategic goals and initiatives. 

What is the work environment and culture like at the company?
The culture is definitely going through a rebirth period. Starting to see recognition and appreciation come back. It's fast paced and you have to be able to jump in and get the work done.

What is a typical day like for you at the company?
It's a busy work environment.

Time wasted in meetings that should have been emails. Absolutely zero training and development for the position or new processes and software rollouts. Management that was only concerned with delegating down their responsibilities. Skilled and tenured employees were systematically forced out and replaced with friends and former co-workers of higher ups, that absolutely no qualifications to be there. Company went from “we can help you grow” to “lack of integrity or loyalty” real quick.

Top Job Titles	Average Salary
Business consultant 3 salaries reported	$45,000 per year
Community manager 2 salaries reported	$37,500 per year
Support technician 1 salary reported	$21.28 per hour
Servicenow developer 1 salary reported	$85,000 per year
Network operations technician 1 salary reported	$30.50 per hour

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