emergency medical technician

paramedic

dispatcher

driver

licensed practical nurse

DocGo

A typical day at work, as a field employee, involves running calls with minimal equipment (infant equipment is not required so be prepared to ask hospitals for some), Ford Transits that literally sound like they're going to fall apart while driving, management playing favorites and the constant feeling of stagnation. There's some good people that work there but for the most part, there's nothing to look forward to when coming in to work and the lack of communication is a constant source of stress.

I learned that even though my loyalty is requested, it was not rewarded in any way and in fact taken advantage of. Performance reviews here have a negative stigma attached to them in that they treat it as a raise which for field employees is $0.50 maximum. Which means they don't provide any valid feedback besides little comments while passing by and nothing goes on paper. After repeatedly asking for a performance review since I've never had one before for 3 months and nothing coming of it, I stopped asking. Meanwhile, the director of operations had me sit in on him doing other people's reviews and giving them raises. I was also denied other positions with the reasoning being, "A medic would cost too much in that position". So for 2 years, I did not get any performance reviews or raises outside of the promotion to supervisor (1$ raise) while having additional responsibilities given to me outside of supervisor duties to "test" how I do with them. All the while, the management constantly talks about how much profit the company is making.

Management does spend time around employees every now and then (whenever employees have time to relax at the office for a bit) but they don't hide the fact that they play favorites. The hardest part of working here is trying to find motivation. There is no emphasis on training and education which is what tends to motivate new EMTs the most. I did what I could to promote learning and the employees enjoyed it but the management chose to focus solely on posting.

There really isn't a culture to speak of. It's just a place to work, according to management. You come in, you run calls and go home. You can't let things like racist comments get to you here because they happen frequently (in front of management, by other managers) and nothing is done about it.

Overall, it is consistent but stagnant work with little to no support from management or corporate. 

What is the best part of working at the company?
Frequent raises and bonuses.  Turnover is quite high because they treat people like garbage and so they are constantly giving out bonuses for people to pick up extra shifts. It is not unusual to be offered anywhere between $25 and $125 to pick up extra hours. This is on top of overtime.

What is the most stressful part about working at the company?
The company scrutinises paperwork to the umteenth°. Anything that they think needs to be changed in order to squeeze more money out of an insurance payout they will make you do. They will make you redo PCR from months ago if they feel they can make more money out of it.


Be prepared to be constantly harassed about the quality of your paperwork, and when other people quit because they are frustrated with the company, they will run you. They will pay you for it, but they’ll run your butt off.

What is the work environment and culture like at the company?
Work. Work. Work. Don’t expect to be appreciated, other than the bonuses. You’re not a human, you’re a machine. Your job is to produce for the company and yes, they will pay you for it, but consider your welfare? Forget that

What is a typical day like for you at the company?
Getting in the truck, complete a rig check out, start picking up people. If you’re lucky, it’ll be slow. If you’re not lucky, you will do 6 to 7 calls in a 12 hour shift, maybe 8 or 9 if it’s really busy.

The QA team on the other side of the planet who has never been to where you are and has no idea what’s going on in the back of your Ambulance will scrutinise your PCR and make you redo it if they don’t think that you will make enough money for the company with your narrative.

On a field level, the employees are good, however when it comes to management, it is awful. I have worked for many different EMS agencies, from 911 systems, to events, to IFT, and specialty transport. I have never been to a company that is as atrociously ridiculous as DocGo. Management will lay off an entire state of employees without so much as a notice. Employees get spun in circles when asked for help or clarification. And worst of all, the management all acts like children. This is a field of adults who are there to help others and the management only seem to care about themselves and their own motives and are “nice” whenever convenient. As a field employee, I felt like addressing issues with my supervisors or their supervisors would lead to retaliation on their part. As a division, we were so ignored that we were told by our supervisor that on most nights, we did not have a dispatcher. This is not something we could confirm due to dispatch not existing in our state. Dispatch was in a different state, taking calls and giving ETAs that they couldn’t bother googling. Management claims to be fellow EMTs and Medics but that is further from the truth. They are so disconnected that’s its hysterical. 

There are several different agencies that need EMTs/Medics/etc. Save yourself the time with the interview and working for this place. Go with the other options. They claim to be a big organization making a difference but they can’t even keep small promises with their employees. 

Been an E.M.T. at Ambulnz for alittle over 2 1/2 years and I have to say, for the most part I enjoy it. I don't really have any complaints about working here, and I don't hate going to work. This is the first IFT company I've worked for so I have nothing to compare it to. I don't interact much with the supervisors or higher ups, I come in and do my job and go home. It isn't brain surgery and most of my coworkers are awesome. The supervisors are good and management is decent. They sometimes have BBQs and lunches that the employees get to join in on, which is nice. If I had any complaints, it would be that I wish they gave annual raises to the long term employees. If you say you've worked at an IFT company for over 2 1/2  years, you might as well say you've worked at at an IFT company for 100 years because no one stays at IFT companies for 2 1/2 years, and I have barely gotten a raise in that long. Having an employee that long and having a blemish-free record is far and few between, so maybe give those long term employees raises would be a good gesture. We all know EMT work is a revolving door and the company has lost like 20 employees in the last 6 months, that's just that I've aware of. I'm sure that number is much, much higher. So maybe give long term employees a raise and alittle praise. Overall, I enjoy working here.

After working at several private companies in Nashville, I must say that the best I have had the opportunity to work for is Ambulnz. The Operations Manager is very nice and will take the time to listen to you and she is very helpful. Like any private IFT/EMS corporate company, there will be micromanagement and nitpicking but again, this is expected at any private company in the Nashville area.

All of the trucks are fairly new and have incredible gas mileage, you get 5$ for every call you complete, and you can always get a lift assist day or night without dispatch giving you grief. There is a great team effort in Nashville and everyone is always looking out for each other for the most part. You are only able to work about 50-60 hours a week but this is still very good with the amazing pay here (generally pays more than Medic One). 

Expect to run calls, don't come into work thinking you won't do anything. If you like running calls and interacting with patients and co-workers, you'll love working here! 

What is the best part of working at the company?
The hours, you'd get your 40 in the 3 days you'd work

What is the most stressful part about working at the company?
They wouldn't let you go back to the station to rest, you'd have to stay posted up at a designated location at all times if not on an actual call. So you'd be sitting in the ambulance all night in 1 location if you worked the graveyard and had no calls instead of being at the station resting and relaxing waiting for your next call. 
Management wouldn't listen to your concerns.
Dispatch was constantly rude

What is the work environment and culture like at the company?
They has the kiss button who were the managers golden pets and you had people like me who voisted our opinions who were looked down at 

What is a typical day like for you at the company?
Horrible, no real resting because we always had to be ready to run to a call. I get it were an Ambulnz company but I belive you would have better employees and happier employees had you let us be at the station where we could decompress and really relax instead of keeping us hostages in a tin can for 12 hours a day

What is the best part of working at the company?
Competive pay, PTO, newer nice equipment, newer trucks, scheduling was fair. 

What is the most stressful part about working at the company?
Poor management. They fired the OPS manager & started bringing in multiple people from other locations to try to manage. Call volume began dropping. 

What is the work environment and culture like at the company?
As previously stated, they fired the OPS manager and had managers and supervisors from other areas come to cover which caused co fusion for staff members. Fill in managers were unaware of local permits needed for crew members. They fired the only dispatcher that was familiar with our area over something minimal that should have been a verbal warning, but let another come back after she directly threatened the company. It has so much potential, but not the way it is currently being ran. 

What is a typical day like for you at the company?
A typical day used to be easy, we would come in, check off trucks, get a posting assignment and began our days. BUT after the change in management and the change with trucks, it began to be more stressful than not.

It's very refreshing to know that the company I work for cares about its employees at every level. I have experienced so many things that I never though possible in my career with DocGo. I have seen a coworker helped in a dire time of need during a disaster. My career path, I feel, directly correlated to the amount of effort and dedication I put in since starting with DocGo. This is the first job I have been recognized on such a scale that makes me want to continue and push harder and further. My manager is a fantastic human being, and has been an excellent and unprecedented resource for me and my team.  I am very happy with my place in this company and constantly want to move further and grow. I have only been with the company a year, but it's been amazing, and I am truly lucky to have a team and leaders that I can count on. I look forward to further growth and a bright future with DocGo. 

What is the best part of working at the company?
It’s a humanitarian effort and helping those unprivileged immigrants and providing shelter for them. It’s a sense of hope that you give them I guess satisfaction compassion for those.

What is the most stressful part about working at the company?
Basically, you have a caseload, patients   which sometimes becomes a little overwhelming, but you need to prioritize your work efficiently and calmly, and never overwhelmed yourself. This will keep me  stress-free.

What is the work environment and culture like at the company?
Positive and productive work atmosphere, diverse,  multicultural personnel, and our clients are immigrants of different nationalities and backgrounds we work with.

What is a typical day like for you at the company?
Day-to-day  intake admissions doing the profile and psycho social evaluation and sending them to the proper station for further intake process healthcare, personal hygiene so forth, etc., typical day today services provided patient administrator

As the saying goes, “too many chefs spoils the soup.” One manager will instruct one way, and the other will counter what the first manager said. This has led to upper management going through multiple leaders within the past year. 

Dispatchers will take on a managerial approach when communicating with their in-the-field colleagues. Often using scare-tactics to make colleagues feel as if their job is on the line.

All communication between employees in the field and home command is done through a widely used messaging application, and the communication more resembles AIM (circa early 2000s) than a professional conversation.

Don’t expect to ever get a straight answer when trying to resolve a problem.  

There is no FTO program and the expedited hiring process allows for a lot of bad apples to ruin the bunch.

Top Job Titles	Average Salary
Emergency medical technician 294 salaries reported	$24.12 per hour
Paramedic 171 salaries reported	$33.09 per hour
Dispatcher 76 salaries reported	$21.62 per hour
Driver 50 salaries reported	$20.00 per hour
Licensed practical nurse 53 salaries reported	$39.22 per hour

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