pet groomer

sales associate

pet bather

store manager

baker

Dog Krazy

I was employed for around a week and a half. Overall the environment was nice and people were friendly and welcoming. The company values are great. I did my computer training and then shadowed a bit on the floor toward the end of my first week. You get to see a lot of dogs and be surrounded by good philosophy.

The only thing that left a sour taste in my mouth was my last day. I was told nearly every single day I was doing great, and even that emails being written to the owner were singing my praises. Then on my last day (the middle of my second week) I was sent to the back room and put on the computer the entire work day. During my last day no one from management checked on me once (with the exception of the assistant manager who checked once the last two hours of the day) instead just walked by me paying me no mind. At the end of day the manager pulled me aside after I helped close and told me that it wasn’t going to work out because I did not fit into the dynamic and that I essentially wasn’t right for the position. My immediate response was asking what I did wrong and she said absolutely nothing just their busy season was coming up. I tried asking for further details but felt I was met with the same dismissive answers of I just wasn’t right for them and “sometimes this just happens”. 

All in all, I genuinely love Dog Krazy as a company and their values truly set them apart. And it’s unfortunate that this experience left me feeling this way. I just wish if I didn’t fit a dynamic for a specific store or staff, perhaps moving me to a different store would’ve been a better solution? Or if I was doing something that did not align with the dynamic of the overall company, tell me exactly how? Instead of saying I was doing great day after day. Since I was so far into the training and already gaining so much knowledge. I’m still sitting here in shock and embarrassment despite being told I did nothing wrong I am just confused by the answers given to me. Feeling cast aside after putting my everything into the training and my every day there is where i’m at. I wish concrete answers were given instead of blanket “our busy season is coming up and you’re not the right fit”. I would’ve loved to know what my weaknesses were, maybe what I was not informed about and tried to get more dialect on but felt my efforts got me nowhere. I truly did love my time there and wish it would’ve ended differently for me.

Dog Krazy has a great mission that benefits the health of dogs and cats. They have employed some of the most amazing employees who are invested in what they do as they put their best into what they do. These people are often pushed to do double their pay grade and are expected to complete the work of three people on steady days without help. They moved to enforcing unreasonable scheduling making it difficult for our store managers to to properly schedule us as teams. They offer full time but have drawn back flexibility. If we are unable to physically work 10hr days, we lose hours which impacts our benefits. $12 dollars an hour is not a lot in todays economy. Managers tip toe because they will fire people in the blink of an eye. I have seen several managers come and go during my time here, I have watched employees walk out over poor management. We are often too afraid to reach out to HR because instead of handling unprofessional or mean managers who yell at us in front of customers just get praise from the owners on their conference calls. These hour and a half conference calls are in the middle of the week leaving most sales associates, doing the work of two people understaffed during those times. MGMT is expected to sit through two CC's a week when they have so much that needs to get done in store. "Corporate" doesn't understand or respect time management for those of us working in stores.

I don't suggest working for Dog Krazy, DK can't keep their stores staffed and our inventory is so out of control because of the way they manage everything. One of the owners once deleted the entire inventory on a weekend creating huge piles of work and stress for people on store levels.

This place seems nice and pretty but its not at all that. I was tossed in and expected to stay afloat. Some managers are great but i been there for about 6 months and had 3 managers change . I also have no pay raises or benefits other than discounts . We were supposed to have company feeding but groomers never get it . Unfortunately once you don’t catch enough eyes on your work they kick you to the side as quick as possible and rather than train or help us when ask they usually decide your not worth it and that it’s easier to restart with someone new. I had no write ups or other problems why I was there but was told I was let go for “willingness to clean” . Seems very odd .. I mean the decisions seem purely on emotion and greed . They want money and workers who are expected to work in the conditions they have without questions asked.  I very disappointed . The groomer manager didn’t seem to care about anyone health or well-being and seemed to rather fire than actually communicate any issues.I have witness so many come a go and this place is nothing but a revolving door. people leave faster than they came . The owners are clueless on what groomers actually do and go through. I had alot of red flags tossed at me while i didn’t heed the advice but please understand.  THIS PLACE IS NOT  WORTH YOUR TIME AND MONEY. 

This job starts off well but goes downhill quickly. Owners and management do not like employees that set boundaries for themselves and very noticeably run things off favoritism. They preach “quality over quantity” but allow sloppy work to leave the shop and have no real incentive for groomers to do better. Retail has a VERY high turnover rate meaning groomers books are usually messed up and are expected to just deal with it. Retail is expected to do computer training but employees aren’t given the time to complete it, causing raises to be delayed regularly. Groomers pay is good, but retail is not livable. Management micro-manages a lot, and has a difficult time delegating tasks. They regularly overwork themselves and take it out on staff. Groomers are not allowed to make over-time here, yet they allowed it to be paid out on checks for months. I brought it up to management and was told by two managers and HR it wasn’t a concern. Months later, the owners noticed and required all groomers to pay it back. Some paid over $1,000 due to their negligence. They had no remorse for the position they put multiple people in. In general, this is a good position short term, but I would not plan on being allowed to stay longer than 2 years. 

Commission is fair and you can pick your schedule, however management needs improvement. Constantly I would ask how to handle certain situations and just be pushed off to many different employees or be told “let me check on that” Rules change on a daily basis and you were expected to know when their was no communication. You sometimes get the supplies you put on the ordering page. There would be weeks we would be out of a certain shampoo/conditioner, laundry pods, cleaning supplies, but still excepted it to be done. No appreciation when you step up and fit in dogs when someone calls out or is sick, but then also told your money hungry if you do so. The owners are very passive aggressive, especially the husband in the way they would speak to their employees. No one ever seemed to back up their employees when they followed policy. They promote within the company if you are a favorite or are willing to do things for free. The constant stress of being crossed by the owners and then yelled at like you’re nothing was enough for me to leave. They love the dogs, but how about your employees who bring in the business and keep the customers coming back? 

At Dog Krazy, I was able to learn from ground zero at a very steady pace, and gradually took it upon myself to further my education and research pet nutrition on my own using resources given by the company. The company's management truly cares about the dogs that come into our stores, and that is why we don't carry "popular" items that are unhealthy for pets. It is evident in many practices in the company that we care more about the pets and the customers that come in rather than the money, because there is a 100% guarantee on anything you purchase.

the management at Dog Krazy is meant to help employees grow into their best self. Higher management positions are almost always hired from within the company which creates opportunities for employees to be promoted. The owners of the company truly care about every employee and help them succeed in any way possible. They are always in the stores seeing what they can do to improve the work environment and offer encouragement (and snacks!)

I have been working at Dog Krazy since October of 2017, and I have never been in a more welcoming work environment. The owners are very involved with the company and they even come in and work alongside us; whether it’s running the register, interacting with customers, stocking the shelves, or even coming in when we have huge orders come in so that they can count it and price it with us. My manager is absolutely amazing and the people that I work with are a second family to me now. I have had personal emergencies and health concerns that have interfered with work, and the entire company was understanding and supportive through all of it. Not once would I get a message asking when they could expect me to return to work, but I received many messages asking what they could do to help me. This company has changed my life and the life of my pets, and I can’t thank them enough for everything they have done for us. If you are looking for a company that you can grow in/with and people who will treat you like family, then Dog Krazy is the perfect place to work.

Working for Dog Krazy has been a fantastic experience for several reasons:

1. Management is friendly, upbeat & makes sure that all employees are well taken care of. They want to make sure that employees are happy, which is not the case in many workplaces.

2. You learn so much while working here! I've genuinely learned so much about nutrition & how to better my pets lives because of this job. You don't ever get 'bored', someone new is always walking in the door & looking for something for their pets, & its very rewarding being able to help them. I will take the information I have learned & implement it with all of the pets that I ever have in my life. 

3. Benefits!!! Other than getting to see dogs everyday (which is seriously one of the best benefits), Full time employees have a ton of benefits available to them (which most small businesses don't offer). These include: Generous employee discount, opportunities for bonuses, employee feeding program, 401K, Health, Dental, Vision, & Life Insurance & more. 

Seriously the best job I've ever had & best company I've ever worked for. 

None of upper management are groomers and it shows in the policies, procedures, and how issues are handled. Company supplies the cheapest possible grooming equipment and then will blame the groomers when it breaks. Will hire someone to fix it in the absolute cheapest way possible and then will be upset when it breaks again. There are a large amount of extra responsibilities that groomers are given like selling retail products that make the job exhausting and overwhelming. Rules constantly contradict each other which makes it impossible to follow them at all times. Anytime there is an incident, it’s the employees fault and then ten more rules are put in place to prevent it. Staying over your shift is a regular occurrence in order to keep up with the amount of work but if you are 2 minutes late clocking in, it’s an issue. If you get reprimanded once you become a target and every single thing you do will be nit picked and you will get in more trouble. Upper management is hit or miss on whether they will be managing with emotion or logic on any given day.  

This position was awesome at first. It was really everything I had hoped for - great employee discounts, PTO, a supportive environment. But as soon as I got comfortable, things went downhill. Floor staff came and went before I had a chance to even learn their names. We went through 4 managers in the year I worked there. The favoritism is out of control, the owners’ priorities are screwed. All decisions are based on whatever mood they were in. Everything was personal, you will get reprimanded for things you had absolutely no control over because no complaints or concerns are ever thoroughly looked into. It was actually super disappointing as this business had so much potential. The owners are on a complete power trip and will go to great lengths to prove they’re right. They’ll really have your back in the beginning but lose interest in you very quickly. For a while the pros outweighed the cons, but the cons got way out of control. 

Top Job Titles	Average Salary
Pet groomer 1 salary reported	$70,000 per year
Sales associate 11 salaries reported	$14.00 per hour
Pet bather 1 salary reported	$14.00 per hour
Store manager 1 salary reported	$40,000 per year
Baker 2 salaries reported	$13.50 per hour

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