assembler

engineer

engineer renewable energy

groundworker

gas technician

Dominion Energy

I'm an hourly worker represented buy an IBEW local specific to our company and a few electrical co-operatives in the area. This is my first experience being represented by any kind of collective bargaining, and it has been very positive in a grand scheme. We get great benefits, not the very best by any means, but very good. The pay is fair as an industry basis, but it doesn't compare with the cost of living for the area at all and therefore causes a lot of us to drive in heavy heavy traffic 40mi+ a day which can wear on someone for sure. 
For the most part supervisors are prior Lineman and Servicemen and some Managers have field experience, which can help and hurt. All of the field work is through apprenticeship, so there's a clear path for career development with almost a wage double at the end for some classifications. 
I mentioned the union earlier, that is represented by people that work for the company itself, so loyalty and willingness to really fight for employees rights comes into question when the company you're fighting against signs your paycheck. It's an issue, one of my biggest for sure. But it's not nothing at all. The union does a lot, and gives the workers a lot of power, a decent balance. Not as good as the real thing maybe but its a night and day difference if you've never been represented before. 
There is the typical bureaucratic machine to deal with that comes with working for a large company. They chase their own tail a lot, are slow to roll out new methods, just big corporate stuff really. I don't deal with a lot really. If you've been in the military, you'll notice some similarities immediately. 
The biggest pro, and they really have earned it, is the safety here. I mean, we all like to cowboy some things and get reckless sometimes, but the company as a whole is centered around safety. It may be just to save their own skin, but the end result is the same. They don't use faulty equipment, they don't have bad work practices, they train you for everything you'll do (mostly field training, but it's all signed off), they really don't tolerate liars, theives and unsafe work practices. Those are the big things that will get you canned here. All in all, I like working for them. I'd recommend them to anyone in the industry, especially at a location with lower costs of living. 

     I have worked many places in my nearly 30 year IT career and Dominion has been far and away the best employer I've had. The pay and benefits are excellent. The work culture is very professional. They are a very family friendly employer. The company is extremely stable and does not go through waves of layoffs the way some employers are known to. There are times where things are very busy and some overtime is necessary, but by and large, they don't have the kind of high pressure, zero-grace deadlines I have experienced other places.
     That being said, there are two areas where they could stand to improve.  The workload is not evenly distributed and non-performant employees are allowed to languish, leaving those of us with a strong work ethic to pick up the slack, often working ourselves into a state of poor health. The second area that could stand improvement is offering standard modern work/life balance benefits like the ability to work full time from home, and more flexible scheduling. They do offer a flex schedule where you can work longer hours and take off every other Friday, but 4x10 schedules are allowed to only a few select employees based on seemingly arbitrary criteria. It is left to a manager's discretion, routinely being denied based on perceived gaps in coverage that are not based in reality (that's coming from someone who is VERY customer service focused). Working from home has only been allowed on an exception basis (sick child, cable guy is coming, etc.) until the recent pandemic when everyone that could do their jobs from home were sent home. It is not the current plan to allow those that can do their jobs from home to continue to do so full time, despite the fact that it has been deemed extremely successful. I've known of people in my field working from home for the last 20 years. It is such an antiquated practice to require employees to be in the office when they can do their jobs more than adequately from home.

Dominion Energy is like many other large corporations: there are the good and the bad things, and a lot depends on where you are in the company. Good: Pay is competitive, benefits are outstanding, the people are outstanding (of course with a few exceptions) and truly try to live up to the five core values of the company, lots of career development opportunities, and lots of room to move around if you find you want to try different things or you want to progress in your career. Bad: Management can be an even (some people are great and some are not), being a large company means sometimes change happens very slowly especially on a day-to-day level and that can be frustrating sometimes, and while they claim work-life balance is important depending on your team many projects seem to get launched and executed on timelines that are too short for the resources available.

That being said, some of the things that make this company really stand out are their commitment to environmental justice, social justice, and social equity, pieces that were being put into place prior to the summer of 2020 and that they really took action on more forcefully after the murder of George Floyd and during the pandemic as a whole. They are committed to clean energy. I see good changes happening that will make the company more sustainable long into the future. It's commitments like the ones they are currently making to their employees and to the communities they serve that make me proud to work here.

What is the best part of working at the company?
I enjoy working with the crews. Helping the line workers with their clerical needs. Making sure they are understanding and using the benefits available to them. It is a very rewarding job.

What is the most stressful part about working at the company?
When rules change without notice and you are required to present and explain the changes to everyone else. I stress out when this happens, as I feel its bad enough that I have to deliver not so good news, I worry that my knowledge of it could be lacking and I provide what would be incorrect or just not complete details. 

What is the work environment and culture like at the company?
We are a team. I see it in the crews as well as I know it first hand in the Administrative department. Sure there are some supervisors that need more training. And there are a few  "clicks" within some upper management.  I think most companies have them.  I have seen upper management over look actions of one while magnifying someone else. And I have seen some in management correct wrongs and support their employees.  But as far as teams go...We all work together. And seem to do very well without involving management that may not have our best interest in mind.

What is a typical day like for you at the company?
Currently, busy. We are short staffed and a new system that does not have all the kinks worked out of it yet. Once we get past this hump, I am sure it will be a routine type day.

My daily task could very from many different jobs. I could be drawing up panel assembly drawings in AutoCAD. I could be writing a program to be used in a PLC for testing or installing at a site. I also created the displays to be used by the HMI (Human Machine Interfaces) devises. There were time I would go out to the field to find a problem with the PLC or equipment in the field, or install a PLC panel. This would require me to test a low voltage analog or digital point from it's source all the way to the PLC and then to the radio communications all the way back to operators SCADA screens. I was able to take the things I had learned from my previous employer and apply them to become a key contributor within the group of people I worked with everyday.  The management staff and the people there are what I miss the most, I have never seen a more personal and friendly group of people to work around. They all take great pride in what the work that they do, and make sure safety is a very high priority. The hardest part of the job was the balance of work. I could be working on 4 to 5 different projects in one week. I had to learn how to balance and prioritize what projects I worked on. My wife's employer relocated us to the Nashville area, otherwise I would still be at my previous position.

Dominion was once looked at as a GREAT place to work and is now just GOOD.  Dominion is a financially strong company with a myriad of opportunities to grow and learn different skills.  I joined Dominion when they had a pension plan, unfortunately they do not offer that anymore.  There were a bunch of other perks related to vacation, parties, health care policies, and general morale that have deteriorated over the years.  Dominion's salaries are a bit below market value but their value proposition used to be that it was a stable utility and your job was secure.  Over the last 10 years I have seen 3 large layoffs, and now the mantra seems to be "do more with less".  A large part of the compensation plan for non-union employees is the Annual Incentive Plan (AIP). for individual contributor it could be 8.5%-10%, Supervisor and senior level individual contributors are 12.5%, project managers are 15%, and manager 20% of your yearly salary.  Unfortunately the goal structure to earn this bonus cannot be effected  by individuals or even whole departments.  Its is mostly driven by the earnings per share, which is largely weather driven.

*The job may sometimes be very rewarding and allow you to go home feeling good.  However, it can also be extremely stressful.  The fact that most of the personnel, including management, we had to work with were in Virginia made thing difficult.
*Learned many innovative processes and was allowed to sit in on higher level activities.
*Management was generally good although distance played a factor.  Communications were by phone or e-mail with occasional teleconferences so conversations and idea sharing could be limited and interpreted incorrectly.
*My only co-worker at the plant was typically a great person to work with.  She allowed me to do some advanced work although she tended to do things herself without giving me ample opportunity to learn new things.  Overall, I loved working with her and considered her a good co-worker and friend.  Other co-workers were spread around the country so communications could be difficult.
*The hardest part of the job was ensuring you were up on the latest processes.  Also, as stated before, the distance factor played a big role in opportunities to grow.
*I loved helping my customers with their work related and personal problems.  I was complemented often on this and that's what made me feel good when I went home at night.

The training for my position is sub par. Before you’re fully trained they start dumping projects on you. The typical queue for my office is 150 projects at one time. Other offices average about 50. Customers are never happy with the pace projects are being put out but even working 50 hour weeks doesn’t help that. Upper management will throw you under the bus with customers and tell you to just get it done without providing any actual help. There’s no work life balance. You’re expected to check your phone even on your off days. I wasn’t told before I was hired that my position regularly requires me to go out of town to help with storm restoration on top of my normal duties of office work. The one perk of working in the Alexandria office is the overtime. However I just found out that everyone in the department has issues with payroll taking away overtime pay without informing you. This has been happening for years and they claim it’s a program problem but they never seem to fix it or pay you back unless you complain. My direct supervisors are great because they have actually done my position but upper management has no clue what we do and expect too much. A positive is they most likely won’t fire you because they can’t get anyone to willingly fill your position.

•	Analyzed and delivered metrics around Dominion’s Customer Care Advisors that was used to evaluate employee performance on a weekly, monthly and yearly basis
•	Played key role in the implementation of Dominion’s new IVR and call handling technology; this included creating new and transferring old reporting over to the new platform, adjustment of call center staffing and working intimately with the new vendor to resolve technical and service related issues
•	Implemented use of ARCOS within Dominion’s Customer Service Center, a comprehensive set of automated communications solutions and roster management system that eliminated 100% of standby pay saving approximately $40,000 annually
•	Tackled several Six Sigma analyses aimed towards improving Dominion’s performance metrics such as Average Speed of Answer (ASA), Interactive Voice Response (IVR) utilization and Average Handle Time (AHT)
•	Implemented use of self serve options through Dominion’s IVR, decreasing Commercially handled call volume by 8%
•	Benchmarked against ninety-five electric utilities from around the nation that participated in the AGA/EEI Data Source benchmarking survey and presented data to management for further analyzing

Dominion was a very structured company. It was an awesome experience in how corporations operate as oppose to smaller businesses. The management varied widely. There were people who were interested in helping entry level applicants to advance and there were some who were not. I met great co-workers at Dominion. I have some life long friends during my career. The hardest part of the job was the lack of flexibility. During my career, I started as a single young woman and grew into a wife, mother and career woman. The most enjoyable part of the job was that I was able to interact and educate people daily. Electricity is a necessity. Helping people to learn how to use it to their advantage was the best part of the job. I was downsized with a considerable number of people which ended my Dominion career. I do not believe that the separation was personal. I simply believe that it was a business transaction. Th

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