maintenance technician

community manager

maintenance supervisor

leasing consultant

groundskeeper

Dominium

I found this position by looking for apartment buildings in the area and looking at who the parent company is. I wanted to be closer to home. The phone screening and interview process went pretty swift but I got passed on the Lead position and waited 2 months for them to find someone else for the position. I started on the same day as this person and they quit after one day. I picked up the slack and took ownership of everything maintenance wise no matter how frustrating it was. I wanted to be considered for the lead position and was even told I was a good candidate for it. I take one day off and the next day I come back and a new person was hired to fill that role. I was frustrated especially after not being enthused with working with this new hire. The pay is not worth it for the amount of work I do and then they wanted me to train this person too, which I refused. I was motivated to look for other work and will be leaving in a few weeks.

I knew the job duties for this position also included grounds and trash in addition to work orders and turns, but the standards are impossible for even a fully staffed building, if anything worse when you're fully staffed because you vend out a lot less. I spent half my week just cleaning up the trash people leave around, it was a chronic problem. The residents are a hit or miss, some of them are very kind and then others are very impatient and think the world revolves around them. I am accustomed to working in customer service so that was the least of my worries.

Dominium did get me an EPA certification which I am using to start over in a new trade as an apprentice with another company. My last company did not give me that opportunity so they're unique for that. The pay for maintenance is not really there and I am aware of some of the salaries my peers are being paid, Dominium is paying us all about the same wage which isn't right. 

I liked the manager and assistant manager, but I was offended by the new hire who completely backtracked any work I had spent the last few months trying to build up. I am grateful I got passed over for that role I wanted though, because I am really looking forward to my new trade. I will also be happy to not be picking up trash all day and trying to conform to impossible numbers.

- Advancement opportunities are plentiful.
-Bonus structure (on-site) is good - you get what you earn.
-Staffing is short at most sites as in the team SHOULD have one more person, but does not, even when "fully staffed".
-Compensation is low. For all positions. They low-ball on starting wages and annual raises are usually low.
-Company gives away hundreds of thousands and last year (and this year!) will be giving away MILLIONS in scholarships and donations, but they do not even offer paid parental leave and as previously mentioned, they do not pay all that well.
-Benefits (health/dental/etc) are not great and very expensive.
-Dominium is a fast growing company so the job security is there and personal growth potential.
-Lots of training opportunities and "PSA's" or opportunities to travel to various different states/properties to help out adminstrative and maintenance teams.
-Corporate seems to spend more time working on communications and trainings and "feel good" type things like "spirit days" and weekly newsletters than trying to actually understand what it's like working on-site.

Work with residents in establishing good communications and a resident retention program.  Resolve resident issues in a fair and timely fashion. Read and follow expectations & the procedures in the Operations Policy and Procedure Manual as it relates to all areas of site operations. Read and follow the procedures in the Employee Handbook.  Make sure all staff members have the handbook and understand it. Read and follow the procedures in the Preventative Maintenance Manual. Read and follow the procedures in the “Yardi How to Manual”. Read and follow the procedures related to Compliance (Section 42, Section 8, etc.) Adhere to all Fair Housing laws and regulations. Maximize occupancy/collections/physical appearance/resident retention. Control expenses within or below budget. Establish and maintain pleasant atmosphere and relations with the residents of the community. Maintain visibility, professionalism, and rapport. Responsible for all of the day-to-day operations of the property. Hours required would vary by property type, schedule & hours may change with little notice based on business need. Collect the rents and all monies due on the first and third of the month. Deposit the funds and enter the information into Yardi the day they received. Maintain aggressive collections procedures – knock on doors.  Send the files for eviction in a timely manner. For any balances owed after move-outs, ensure Dominium policy followed in the collections process. Walk all move outs (or assign a staff member) to ensure that the unit is left in good order. Charge the former resident all the appropriate charges and enter all changes into Yardi.

Dominium is a great company to work for! I feel there is tons of room for advancement, management seem to be reasonable & fair, though they promote work/life balance, in my position it comes with conditions. There are blackout periods because of lease-up schedules with each property but that can change because of construction/inspections, etc. The compensation is on the low side in my opinion, I took a $10k pay cut for the position I'm currently in. I accepted this position because in the interview process I was told by the Team Manager as well as the Regional Manager that the bonuses would more than make up for the loss of salary, but there doesn't seem to be a set tie for when these bonuses will pay out. The construction is done in phases so we've inquired as to whether there will be a bonus pay at the end of each phase (a phase can run 3-4 months), or at total completion of each project once it hits 100% occupancy. They still have not given an answer, it's being determined. It's difficult for me to live paycheck to paycheck at this current rate. The interview process took almost 2 months from beginning until my first day of employment. That's a long time for someone looking for work right away! All in all, its a great work environment, the work is meaningful and purposeful as it pertains to assisting clients to secure housing, but can be challenging as far as Tax Credit Housing goes. There's a lot to learn, training is ongoing but it is very rewarding!

When I started I didn't really receive any training. I was thrown into my cube and left to figure things out for myself. On more than one occasion I was told to "Google" something to figure things out. I eventually stopped asking my supervisor for help because it was fruitless.

Communication was always an issue. I felt like I was never in the loop on things until it was a fire drill situation and things had to get done NOW. I tried to set up weekly meetings with my boss, but he never kept them.

PTO is ridiculous. Only 4 days in your first year??!!

I frequently felt that I had to babysit the people in my department. Making sure they got to their meetings on time or that they knew meetings were even taking place. I felt like there was no appreciation for other people's time. Why schedule meetings when people schedule right over them or flat out don't show up?

It is a micro-managed environment with procedures for everything, including for when the power goes out and for what restaurants lunches can be ordered from for meetings.

I was never paid what I was worth in the open job market. I had to ask for a raise to get up to ALMOST the average wage for my position. I got my raise and then my bonus was cut in half, all while others in my department were getting 5 figure bonuses twice a year.

There really were no consequences for not getting your work done on time. Even upper level management will let a lot of things slide, especially when it's not viewed as an important task.

A typical day here at The Harbor at Twin Lakes can be really busy depending upon what we have going on. We get a lot of walks in inquiring about units and the rent specials. We also have prospects coming in back and forth to bring in documents and proof of income as well as other reasons to visit. I have learned a lot so far the time I have been here. I have had a chance to work closely with prospects that are now residents. It has been so rewarding to see all the now residence here, who smile and have hugged me for my help and show how grateful they are for being a part of the Community. Management is a key essential here. It is so important to have great Management a team to work together to keep The Harbor at Twin Lakes running smoothly and well organized. This is a industry that is fast pace and being able to be prepared for different situations and all types of scenarios is a part of the job. Team work is important at the end of the day because we are all here for Dominium’s values ,  the company’s mission and vision, and include: creating long-term value, integrity, developing people, and growth.  But I always still try to come up with a solution. Rather referring them to a Sister property if they have young kids or not 55 +. I can not quick to just give up on potential prospects.  

I’ve been with the company for about three months, and while my experience is from a corporate support perspective, I’ve been genuinely impressed with what I’ve seen so far. For an Affordable housing provider, the properties I’ve visited have been well-maintained, far exceeding what I expected. I know not every site is perfect but having worked in Los Angeles and seen some very dilapidated communities, the difference is noticeable.

I’ve also observed that both management and the on-site teams truly prioritize residents and treat them with dignity. The culture across the organization is strong, supportive, and very resident-focused.

From my perspective, the most challenging part of the role is how geographically spread out we are. Every state has different regulations, requirements, and nuances, and learning all of those at the same time as learning the operational systems can be difficult. For the site teams, the biggest challenges seem to be the application and recertification workload, as well as addressing situations where some residents don’t take pride in the community.

I’m optimistic that some of the new AI tools the company is rolling out will help relieve some of that administrative burden and allow site teams to spend more time focusing on residents and their experience.

I had just graduated from college with a degree in Criminal Justice when I received a call from Dominium Management, Oshkosh office. While at the interview I was informed it would be for only 72-Unit Section 8 Combo property. I asked if there was opportunities for advancement for I'd be bored within 6 months. Then they told me which property it was and I became very excited for I knew the history of this property, one being recently it was the scene of the largest tactical drug sting operation in Northeast Wisconsin history involving 85 SWAT Team officers from the surrounding areas and 3 city buses to haul the arrested away. So I jumped at the opportunity Dominium was offering me and I'm so glad I did. Dominium has an excellent training program and gave credit where credit was due to their star employees. I have to say that during my tenure with Dominium they constantly promoted my professional and personal growth and if the opportunity arose I would return to them in a minute.

The Colorado properties/ownership are simply a joke.  The properties are not at all run the way MN training says Dominium manages their properties.  If you're wondering why you can't keep a certain property staffed, listen to the previous employees.  Everyone can't be wrong.  The pay for 112 unit property in Denver is ridiculously low considering the roles played by the manager (including case worker to an extremely needy demographic that consume ALL time) and reporting/training expectations by corporate.  
Even my "mentor" was a joke.  She intentionally back door'd systems to create the appearance of better NOI to make numbers then blamed on me when the write offs came to corporates attention.  Once I proved her actions to the regional, regional said their hands were tied as that manager was "protected by the VP and couldn't be touched".  Same mentor told a resident to f'ng deal with it or don't".  May want to reconsider who you allow to do your training! 
Most people within the corporate office seem to be pretty fantastic and supportive for the most part ... just a major disconnect at the site level.

Working at Seleno at Harris Road has been an invaluable experience. Each day at our senior living facility brings new opportunities to make a meaningful difference in our residents' lives. The warmth and appreciation shown by our residents create a truly rewarding work environment.Throughout my time here, I've developed essential skills in patient care and active listening, which are crucial when working with our senior community. I'm particularly grateful to Dominium for their comprehensive training programs, which ensure we understand and implement company policies effectively. The organization's commitment to professional development and internal advancement opportunities motivates me to continually enhance my skills.While the role comes with emotional challenges, particularly when we lose residents and support their grieving families, the positive impact we make far outweighs these difficult moments. Seleno at Harris Road has become more than just a workplace—it's a community where I've found my professional calling. I'm deeply thankful for the opportunity to serve here and contribute to our residents' well-being.

Top Job Titles	Average Salary
Maintenance technician 48 salaries reported	$22.75 per hour
Community manager 21 salaries reported	$67,340 per year
Maintenance supervisor 14 salaries reported	$30.00 per hour
Leasing consultant 19 salaries reported	$18.92 per hour
Groundskeeper 22 salaries reported	$18.85 per hour

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