Dottys Casino

:I clock in at 7:56 am for a day shift each shift is 8 hours,
I start counting food and doing chore that on on the checklist, I periodically every 15-30 minute check on customers and serving them drinks or food , then I check all saftery and health codes like water temp food dates for fridge temperatures etc, I end my day counting tips and splitting amongst the 2 of us. Depending on my shift I usually am the cook but if I’m the bartender I count the the till and then clock out , thanking my co-workers and customers and saying good night.
: I’ve learn more customer service skill and manners,
How to operate a Konami machine that pays jackpots,how to fix slot machines, counting the register dropping money, and food count and ordering.
:Management has completely trained me in every position in the field I work she has showed me how to load and unload the slot machines and how she counts and fills the Konami that pays jackpots and how to count cigarettes and beer and drinks and up the par and lowering it accourding to customer sales.
:work setting is laid back and friendly we serve alcohol and non alcohol, it’s a gaming store so their gambling, theirs a lot of cash handling so their procedure in-order to protect the customers employees and the store from being robbed.
Hardest part of The job: is coming to work proffessional even if your tired and getting all of you work done safely and correctly, the job really isn’t hard to me just paying attention to what is important.
I really enjoyed interaction with the customers and my co-workers sometimes we can have a great time and lots of laughing and fun while at work.

This job is great for learning how to service different levels of customers and building a favorable following. It teaches you to not judge a book by its cover and give great service to all. Forcing predictive needs and remembering regulars in order to give great service and build your clientele. I have also adapted to the different environments that exist in the relationships with co-workers and management, but still gives you the freedom most of the time of working alone. A lot of stress is conjured up with strict rules, a newly acquired authoritative role, and failures to give and deserve respect from customers in certain employees... sometimes delivering a less than desirable work environment. The expectations that our gratuities are the rewards from this company make for an underappreciated employee. The absence of vacation and holiday pay, reasonable pay rates, quality benefits, raises, and PTO add to that same feeling. An interesting analogy might come as a "glorified 7-11 clerk". But this job does still keep you in the bartending/service industry and keeps you sharp because you primarily only make decent money if you put in the work. The number of different shifts and locations throughout the valley does give you options and opportunities.

I loved working for Dotty's. The customers were very good to me, when I worked for my previous manager everything went well. As long as I was doing a good job she never had to call me and I worked graveyard shift. I made the mistake of changing management teams so I could be closer to home. The swing shift bartender whom I relieved threw me under the bus. She left a deposit bag of money out during her shift and because it was still left out on my shift I was fired, however she kept her job. I was fired right before xmas, I have five children and I was fired. I begged for my job back, but they don't rehire. I told them I'd be more careful and make sure I check my co workers work and make sure they put their money away, but they would not give me a second chance. I loved what I did there and customers loved me. You have to be careful of your co workers. They get jealous when you're younger, prettier, and their customers start coming in on your shift. I know she left the money out purposely, because it wasn't left beside the safe or on the desk where we count the money. She didn't want it put away because she knew they'd fire me for it. She was with the company long enough to know they would.

The pay is very low and I don't remember ever getting a performance evaluation-  only write ups for mistakes.  Managers are spread out thin and their hands are tied when dealing with bad bartenders due to staff shortage.  Even if you have a bidded shift they will still try and work you to death with extra hours.  If you say no you are passive-aggressively written up for something minor or passed over on another other bids.  The casino is very smoky and not good for people with lung diseases because there is no way to get around breathing it.  You work alone and do everything from making drinks, food, cleaning, trouble shooting games, cashing tickets, and selling the products- all for minimum wage.  Gossip is rampant amongst staff and it  bleeds out to customers.  The job is physically taxing and for the older bartenders you can be in constant pain but you better smile and eat it or the customers have an 800 number to call and complain.  They want us to work alone yet don't trust any of us we are constantly surveilled.  

Unprofessional management from the top to bottom. Lack people and communication skills. Hired anyone that took the position. High turnover. Failed to pay employees mileage. People who called them out o BS were fired. They hire anyone, so if you had a background you could work for at least 3 weeks without being terminated. Long Hours. Not a good place of employment for active parents of toddlers in daycare, due to weekends. 
Job is easy like Pre-K. You may or may not be reimbursed for your Bassett license. 

Lots of hours available due to High turnover. No raises nor any type of employee appreciation for Christmas, yikes. RUN. Other competitors show their appreciation. Tips are low depending on the area. You have to due close to 100 hours to make a decent living in Illinois. 

Customers were pleasant. You are alone at night which is creepy at times while management is watching you from the comforts of their home, same goes for opening early in the morning. 

Expect a lot for little to nothing pay. Rules change like the weather and nothing is standard across the board.

Working at Dottys has its advantages and disadvantages. If you're in one place long enough you can establish your clientele and they will take care of you financially. You will never ever receive more than minimum wage as a bartender working for Dottys. Dottys expect you to complete 20 different job list as well as being a bartender/server/cook/salesperson all rolled into one. There is no loyalty to the lowly bartenders. You are easily fired and replaced with a snap of your managers finger. Even if there is proof that the manager was wrong. They take very good care of their customers by giving them free slot play and free gifts but if you are hired on at Dottys, do not expect in fair and equal opportunity. HR is a joke. Management is a joke. Watch your back and shut your mouth and never ever have an opinion or anything negative to say about Dottys.

What is the best part of working at the company?
I loved the experience of seeing my regular patrons everyday and making new friends with ones just passing through 

What is the most stressful part about working at the company?
No communication between General manager and employee. Always having trouble with the ATM. No one listens to the employees about how they feel.

What is the work environment and culture like at the company?
Small personable tavern where everyone knows everyone. Fifteen bar top machines, twenty four hour food, great prices on cigarettes and alcohol

What is a typical day like for you at the company?
Selling cigarettes, food and drinks. Constantly cleaning as we were also janitor, cook, maintenance person, security

Started out as a great place to work, the environment was constantly changing because of different managers. Co-workers were decent most of the time, could get a little (lot) back-stabby when tips got involved.

As for the job itself, and all of its duties, honestly the company could stand to pay a lot more.  Starts out at 8.50, should be 10.00 though.  Duties include keeping the store clean, operating the cash register for sales, cooking food as needed or requested by customers, serving and/or making alcoholic drinks, basic troubleshooting and repair of slot machines is a must (experience is a bonus here!), plus a slew of other things that pop up from day-to-day.

The tips can be nice, depends on the person and the day.

Constantly move you around to different stores throughout the area (usually in most unsafe areas where no one wants to work), they pay you minimum wage, and you deal with rude and scary people all night (grave shift). Supervisor is extremely hard to reach when needed and an 8 hour shift quickly turns into a a 10 hour shift(2 w/o pay) as you wait for the next clerk to take their sweet time counting money for their shift. You are able to accept tips but don't expect about 80% of customers to tip you either. I even had to go out of town and requested just one day off two weeks in advance which was denied by the supervisor. Place sucks.

My typical day at work was waiting on customers, doing my nightly chores, doing delivery three nights out of the week and doing drop on Monday mornings. 

I learned to multi task and to do my job to the best of my ability. 

The management there was most helpful and they were there when I needed them. 

All the co-workers there were very helpful and they we all team players. 

I can not think anything hard about this job. I enjoyed working for this company.

The most enjoyable part of this job was to work with my co-workers and wait on the customers. I got close to everyone there.

Working at Dotty's Casino: Company Overview and Reviews

Dotty's Casino

Dotty's Casino Ratings

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected